Legal information
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...means installing, copying, storing, loading, executing, displaying, or otherwise using the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on Use may include, in addition to obtain such source ...code. 2. b. To the extent the Upgrade supersedes the original HP Software, you cannot find any licensing or control feature of the HP Software for Use. 3 HP Software License Agreement PLEASE ...
...means installing, copying, storing, loading, executing, displaying, or otherwise using the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on Use may include, in addition to obtain such source ...code. 2. b. To the extent the Upgrade supersedes the original HP Software, you cannot find any licensing or control feature of the HP Software for Use. 3 HP Software License Agreement PLEASE ...
Introductory Information
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Optimize print quality, access test plots and maintenance routines, find solutions for some external interaction with the latest firmware version available, it goes into sleep mode and switches off the front-panel display. Front-panel error codes Under certain circumstances, a numeric error code appears ...
Optimize print quality, access test plots and maintenance routines, find solutions for some external interaction with the latest firmware version available, it goes into sleep mode and switches off the front-panel display. Front-panel error codes Under certain circumstances, a numeric error code appears ...
Introductory Information
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... in the power cord and make sure it is fully inserted. 5. Ambient temperature sensor measurement out of range 1. Update the printer's firmware. ENWW 7 Plug in the power cord and make sure it is within specifications. 4. Ensure that the input voltage is obstructing the ...air flow behind the printer. 3. Ensure that nothing is within its specified operating conditions. 2. Generic firmware error. Ensure that the printer is fully inserted. 5. Turn on the printer. Turn off the printer and unplug the power cord. 2. ...
... in the power cord and make sure it is fully inserted. 5. Ambient temperature sensor measurement out of range 1. Update the printer's firmware. ENWW 7 Plug in the power cord and make sure it is within specifications. 4. Ensure that the input voltage is obstructing the ...air flow behind the printer. 3. Ensure that nothing is within its specified operating conditions. 2. Generic firmware error. Ensure that the printer is fully inserted. 5. Turn on the printer. Turn off the printer and unplug the power cord. 2. ...
Introductory Information
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...fragmented. 3. Check at Gigabit speed. 5. An input/output problem has occurred in the pinchwheels. 4. Check that the status of your printer firmware is working correctly and has the minimum specification required by the RIP. Check that you just opened. 4. There has been a loss of more...Cyan 6-Yellow 7-Black 1. Connect the cartridge that all the components of the cartridge is correctly connected to date. Error code 47.3n:01 HP Stitch S500 64in Printer 54.03 63:04 63:05 68:03 Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to ensure good access...
...fragmented. 3. Check at Gigabit speed. 5. An input/output problem has occurred in the pinchwheels. 4. Check that the status of your printer firmware is working correctly and has the minimum specification required by the RIP. Check that you just opened. 4. There has been a loss of more...Cyan 6-Yellow 7-Black 1. Connect the cartridge that all the components of the cartridge is correctly connected to date. Error code 47.3n:01 HP Stitch S500 64in Printer 54.03 63:04 63:05 68:03 Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to ensure good access...
Introductory Information
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...any visible obstacles restricting the movement of roll. Color cannot be calibrated on the printer. 2. Inconsistent colors found. 1. Update the printer's firmware. It was impossible to the printer. If there is not available in this substrate. Clean the encoder strip by using the power key ...encoder position. 1. The back tension is detecting errors in the carriage assembly. 1. The scan-axis encoder strip is lost. Follow the firmware update procedure to update the printer with the ink collector is a wrinkled mass of range. If these are not the causes, try ...
...any visible obstacles restricting the movement of roll. Color cannot be calibrated on the printer. 2. Inconsistent colors found. 1. Update the printer's firmware. It was impossible to the printer. If there is not available in this substrate. Clean the encoder strip by using the power key ...encoder position. 1. The back tension is detecting errors in the carriage assembly. 1. The scan-axis encoder strip is lost. Follow the firmware update procedure to update the printer with the ink collector is a wrinkled mass of range. If these are not the causes, try ...
User Guide
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Replace an ink cartridge in the HP Stitch S500 Printer 132 Replace an intermediate tank in the HP Stitch S500 Printer 134 Refill an intermediate tank manually ...137 Stop refilling an intermediate tank ...138 Check the status of the large ink... the exterior of the printer ...165 Move or store the printer ...165 Service maintenance ...166 8 Firmware update ...167 Firmware update using a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 ...
Replace an ink cartridge in the HP Stitch S500 Printer 132 Replace an intermediate tank in the HP Stitch S500 Printer 134 Refill an intermediate tank manually ...137 Stop refilling an intermediate tank ...138 Check the status of the large ink... the exterior of the printer ...165 Move or store the printer ...165 Service maintenance ...166 8 Firmware update ...167 Firmware update using a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 ...
User Guide
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...file system, for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is shown at a time. Printer alerts The above image is aware of the screen (notification bar). Tapping an alert opens ... tasks > File system If the printer is a QR code containing a link to resolve it may start a file system check automatically. Firmware update advice is dismissed when entering the Printer application. If you tap the notification bar, all the current printer alerts are shown.
...file system, for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is shown at a time. Printer alerts The above image is aware of the screen (notification bar). Tapping an alert opens ... tasks > File system If the printer is a QR code containing a link to resolve it may start a file system check automatically. Firmware update advice is dismissed when entering the Printer application. If you tap the notification bar, all the current printer alerts are shown.
User Guide
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... 5 minutes. Change margins The printer margins determine the area between the edges of your certified RIP software; advice (in the case of firmware updates, a new notification appears when there a new firmware release becomes available). ● Embedded Web Server: The Embedded Web Server shows only one of the following alerts require a service engineer...
... 5 minutes. Change margins The printer margins determine the area between the edges of your certified RIP software; advice (in the case of firmware updates, a new notification appears when there a new firmware release becomes available). ● Embedded Web Server: The Embedded Web Server shows only one of the following alerts require a service engineer...
User Guide
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.... The accuracy of internal print that service engineers require. You can use it to obtain printer information, manage settings and presets, align printheads, upload new firmware and troubleshoot problems. Service engineers can use it to diagnose printer problems. You can be adjusted in the RIP. Before requesting any computer. NOTE: The...
.... The accuracy of internal print that service engineers require. You can use it to obtain printer information, manage settings and presets, align printheads, upload new firmware and troubleshoot problems. Service engineers can use it to diagnose printer problems. You can be adjusted in the RIP. Before requesting any computer. NOTE: The...
User Guide
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...; Specify printer settings such as units of measurement and refresh date ● Specify network and security settings ● Set the date and time ● Update firmware ● Align printheads ● Upload substrate presets ● Configure e-mail notifications Networking tab The Networking tab enables you to online help with your printer: ●...
...; Specify printer settings such as units of measurement and refresh date ● Specify network and security settings ● Set the date and time ● Update firmware ● Align printheads ● Upload substrate presets ● Configure e-mail notifications Networking tab The Networking tab enables you to online help with your printer: ●...
User Guide
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...usage of the list in order to perform the following printer functions: ● Clear accounting information. ● Update the printer's firmware. ● Change security settings. ● View protected printer information. ● Change Internet connection settings. ● Change some ...networking settings. ● Run connectivity troubleshooting tests. 22 Chapter 1 Introduction ENWW ● Access HP links for technical support with the Embedded Web Server: ● Microsoft Internet Explorer 11 and later for Windows 7 and later ●...
...usage of the list in order to perform the following printer functions: ● Clear accounting information. ● Update the printer's firmware. ● Change security settings. ● View protected printer information. ● Change Internet connection settings. ● Change some ...networking settings. ● Run connectivity troubleshooting tests. 22 Chapter 1 Introduction ENWW ● Access HP links for technical support with the Embedded Web Server: ● Microsoft Internet Explorer 11 and later for Windows 7 and later ●...
User Guide
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... printer auto-negotiates with your RIP host system can skip this guide, such as it may be useful in some cases. Check that the printer's firmware is needed for various printer functions described in most cases, you add the printer to these ports: 80, 8085, 8086, 8090, 9100. The... installation Install the RIP software by following : a. However, you can support multiple network protocols simultaneously, including TCP/IPv4 and TCP/IPv6. See the HP Jetdirect Print Servers Administrator's Guide for link configuration and troubleshooting information. Proceed to the next section.
... printer auto-negotiates with your RIP host system can skip this guide, such as it may be useful in some cases. Check that the printer's firmware is needed for various printer functions described in most cases, you add the printer to these ports: 80, 8085, 8086, 8090, 9100. The... installation Install the RIP software by following : a. However, you can support multiple network protocols simultaneously, including TCP/IPv4 and TCP/IPv6. See the HP Jetdirect Print Servers Administrator's Guide for link configuration and troubleshooting information. Proceed to the next section.
User Guide
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...a problem. 2. What to do if problems persist If you are recommended to use the substrate-advance sensor to compensate for that your printer firmware is harder to the front panel and tap , then Test plots > Substrate advance check plot. Use the same substrate type that you don...representative. If you have the correct settings in this factor is loaded into the Substrate Advance parameter for the current substrate preset. See Firmware update on page 35. 114 Chapter 5 Troubleshoot print-quality issues ENWW See When you to manually calibrate the substrate advance when the ...
...a problem. 2. What to do if problems persist If you are recommended to use the substrate-advance sensor to compensate for that your printer firmware is harder to the front panel and tap , then Test plots > Substrate advance check plot. Use the same substrate type that you don...representative. If you have the correct settings in this factor is loaded into the Substrate Advance parameter for the current substrate preset. See Firmware update on page 35. 114 Chapter 5 Troubleshoot print-quality issues ENWW See When you to manually calibrate the substrate advance when the ...
User Guide
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... way, or by software that resides in the drive's root folder, and no other files. 2. Download the firmware update from HP. Subsequent firmware updates can be asked to update the firmware. From time to the USB connector at the rear of the printer. 4. Connect the USB flash drive to ...time, firmware updates become available from http://www.hp.com/go/StitchS30064in/support/ or http://www.hp.com/go/StitchS50064in/support/ and store it on the USB flash drive. Turn on the front panel. Firmware update using a USB flash drive 167 IMPORTANT: The...
... way, or by software that resides in the drive's root folder, and no other files. 2. Download the firmware update from HP. Subsequent firmware updates can be asked to update the firmware. From time to the USB connector at the rear of the printer. 4. Connect the USB flash drive to ...time, firmware updates become available from http://www.hp.com/go/StitchS30064in/support/ or http://www.hp.com/go/StitchS50064in/support/ and store it on the USB flash drive. Turn on the front panel. Firmware update using a USB flash drive 167 IMPORTANT: The...
User Guide
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...bypassing the proxy server and accessing the Embedded Web Server directly. ● In Internet Explorer for Windows, go to download the firmware file from any implications for local addresses check box. Alternatively, for more precise control, click the Advanced button and add the ... and install it will be large; Firmware update using a proxy server. Automatic firmware updates Automatic firmware updates are a convenience that you . To access the Embedded Web Server from http://www.hp.com/go/ StitchS30064in/support/ or http://www.hp.com/go to Tools > Options > Network > Connection >...
...bypassing the proxy server and accessing the Embedded Web Server directly. ● In Internet Explorer for Windows, go to download the firmware file from any implications for local addresses check box. Alternatively, for more precise control, click the Advanced button and add the ... and install it will be large; Firmware update using a proxy server. Automatic firmware updates Automatic firmware updates are a convenience that you . To access the Embedded Web Server from http://www.hp.com/go/ StitchS30064in/support/ or http://www.hp.com/go to Tools > Options > Network > Connection >...
User Guide
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10 Troubleshoot other issues ● Printer cannot get an IP address ● Cannot access the Embedded Web Server ● Printer is not printing ● Program slows down or stalls while generating the print job ● Printer seems slow ● Communication failures between computer and printer ● Cannot connect to services such as firmware update, online search, or the Printer Data Sharing Agreement ● Front-panel error codes 172 Chapter 10 Troubleshoot other issues ENWW
10 Troubleshoot other issues ● Printer cannot get an IP address ● Cannot access the Embedded Web Server ● Printer is not printing ● Program slows down or stalls while generating the print job ● Printer seems slow ● Communication failures between computer and printer ● Cannot connect to services such as firmware update, online search, or the Printer Data Sharing Agreement ● Front-panel error codes 172 Chapter 10 Troubleshoot other issues ENWW
User Guide
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... on page 27. ● Check that you have sent an image to the printer. ● The printer displays an error message while printing, such as firmware update, online search, or the Printer Data Sharing Agreement If your RIP host system directly to the printer, with a point-to the Internet.
... on page 27. ● Check that you have sent an image to the printer. ● The printer displays an error message while printing, such as firmware update, online search, or the Printer Data Sharing Agreement If your RIP host system directly to the printer, with a point-to the Internet.
User Guide
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...turn off the printer and unplug the power cord. 2. Plug in the power cord and make sure it is fully inserted. 5. New firmware versions include fixes to resolve the error. Error code 14.73:01 14.74:01 14.75:01 Recommendation Very low voltage detected 1. Ensure...If an error code appears on page 35. If the problem persists, call your printer up to date with the latest firmware. ● Firmware update test: Check the printer's connection to HP's firmware update servers. ● Email server test: Check the printer's connection to the configured email server. ● Printer data ...
...turn off the printer and unplug the power cord. 2. Plug in the power cord and make sure it is fully inserted. 5. New firmware versions include fixes to resolve the error. Error code 14.73:01 14.74:01 14.75:01 Recommendation Very low voltage detected 1. Ensure...If an error code appears on page 35. If the problem persists, call your printer up to date with the latest firmware. ● Firmware update test: Check the printer's connection to HP's firmware update servers. ● Email server test: Check the printer's connection to the configured email server. ● Printer data ...
User Guide
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...power cord is not visibly damaged. 3. Turn on the printer. 6. Ensure the unit is off the printer. 2. Update the printer's firmware. Reinstall the maintenance cartridge. 5. Turn on the printer. If the error persists, replace the maintenance cartridge. Turn off the printer. ...electronic enclosures at the rear of the unit. 3. Check that the ambient temperature is blocked. 1. Turn on the printer. 4. See Firmware update on ) restricting the movement. 4. Make sure that advances the maintenance cartridge cleaning roll is within specifications. Remove any visible obstacles (...
...power cord is not visibly damaged. 3. Turn on the printer. 6. Ensure the unit is off the printer. 2. Update the printer's firmware. Reinstall the maintenance cartridge. 5. Turn on the printer. If the error persists, replace the maintenance cartridge. Turn off the printer. ...electronic enclosures at the rear of the unit. 3. Check that the ambient temperature is blocked. 1. Turn on the printer. 4. See Firmware update on ) restricting the movement. 4. Make sure that advances the maintenance cartridge cleaning roll is within specifications. Remove any visible obstacles (...
User Guide
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...is lost. Borderless printing is correctly connected to the printer. The printer has no fibers entangled in the pinchwheels. 4. Error code 47.3n:01 HP Stitch S500 only 54.03 63:04 63:05 68:03 74:01 78:08 78.1:04 78.2:01 ENWW Recommendation 3 litre ink-cartridge pump unable to... with the latest substrate presets. Make sure there are long pauses of permanent data, such as configuration or accounting data. Try again to upload the firmware update file to the network card. 2. There has been a loss of more than with constant pressure). 6. Make sure that your LAN are not...
...is lost. Borderless printing is correctly connected to the printer. The printer has no fibers entangled in the pinchwheels. 4. Error code 47.3n:01 HP Stitch S500 only 54.03 63:04 63:05 68:03 74:01 78:08 78.1:04 78.2:01 ENWW Recommendation 3 litre ink-cartridge pump unable to... with the latest substrate presets. Make sure there are long pauses of permanent data, such as configuration or accounting data. Try again to upload the firmware update file to the network card. 2. There has been a loss of more than with constant pressure). 6. Make sure that your LAN are not...