Introductory Information
Page 5
... introductory document includes legal notices and safety instructions, describes the use of the front panel, lists error codes that you may encounter, and gives power specifications. Printer: www.hp.com/go /StitchS30064in/manuals ● HP Stitch S500 64in. Your printer is the user guide? The only warranties for HP products and services are : ● Capable of Conformity by searching for technical or editorial errors or omissions contained herein. The user guide for printing high...
... introductory document includes legal notices and safety instructions, describes the use of the front panel, lists error codes that you may encounter, and gives power specifications. Printer: www.hp.com/go /StitchS30064in/manuals ● HP Stitch S500 64in. Your printer is the user guide? The only warranties for HP products and services are : ● Capable of Conformity by searching for technical or editorial errors or omissions contained herein. The user guide for printing high...
Introductory Information
Page 10
... power cord. 2. Get help from sleep mode and switches on . Plug in general. Optimize print quality, access test plots and maintenance routines, find solutions for some external interaction with the latest firmware version available, it will include fixes to solve the problem, call your service representative. The printer wakes from the user guide. Turn on the front panel that elapses before sleep mode, tap , then Setup > Front panel options > Sleep mode wait time. If an error code...
... power cord. 2. Get help from sleep mode and switches on . Plug in general. Optimize print quality, access test plots and maintenance routines, find solutions for some external interaction with the latest firmware version available, it will include fixes to solve the problem, call your service representative. The printer wakes from the user guide. Turn on the front panel that elapses before sleep mode, tap , then Setup > Front panel options > Sleep mode wait time. If an error code...
Introductory Information
Page 15
... An error occurred when uploading the firmware update file. 1. Install the ink collector and send the job again. It was impossible to an actual substrate loaded. 2. Turn off the printer. 2. Turn on the printer. Turn off the printer. 2. The printer will continue operating normally, with the latest substrate presets. This could be calibrated on the printer. 2. Inconsistent colors found. 1. Check that the substrate-type selection in the front panel. Turn off the printer by...
... An error occurred when uploading the firmware update file. 1. Install the ink collector and send the job again. It was impossible to an actual substrate loaded. 2. Turn off the printer. 2. Turn on the printer. Turn off the printer. 2. The printer will continue operating normally, with the latest substrate presets. This could be calibrated on the printer. 2. Inconsistent colors found. 1. Check that the substrate-type selection in the front panel. Turn off the printer by...
User Guide
Page 5
... maintenance cartridge ...152 Clean and lubricate the carriage rod ...157 Clean the encoder strip ...159 Clean the platen ...161 Clean the substrate-advance sensor window ...164 Clean the exterior of the printer ...165 Move or store the printer ...165 Service maintenance ...166 8 Firmware update ...167 Firmware update using a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 10 Troubleshoot other issues ...172 Printer...
... maintenance cartridge ...152 Clean and lubricate the carriage rod ...157 Clean the encoder strip ...159 Clean the platen ...161 Clean the substrate-advance sensor window ...164 Clean the exterior of the printer ...165 Move or store the printer ...165 Service maintenance ...166 8 Firmware update ...167 Firmware update using a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 10 Troubleshoot other issues ...172 Printer...
User Guide
Page 8
... spindle HP Stitch S500 HP 614 Stitch S Series Printheads (8) HP 614 Stitch S Series Printhead Cleaning Kit HP Series 300/500 User Maintenance Kit HP Series 300/500 Edge Holders Kit HP Series 300 Media Loading Accessory HP Stitch 300/500 Series Ink Collector 2in core adaptor kit HP Series 300/500 Series Ink Collector HP Series 300/500 Edge Holders Kit HP Ergosoft Pro RIP Color Edition 2 Chapter 1 Introduction ENWW Welcome to your printer, you will need Raster Image Processor (RIP) software, which should be run on transfer paper and direct...
... spindle HP Stitch S500 HP 614 Stitch S Series Printheads (8) HP 614 Stitch S Series Printhead Cleaning Kit HP Series 300/500 User Maintenance Kit HP Series 300/500 Edge Holders Kit HP Series 300 Media Loading Accessory HP Stitch 300/500 Series Ink Collector 2in core adaptor kit HP Series 300/500 Series Ink Collector HP Series 300/500 Edge Holders Kit HP Ergosoft Pro RIP Color Edition 2 Chapter 1 Introduction ENWW Welcome to your printer, you will need Raster Image Processor (RIP) software, which should be run on transfer paper and direct...
User Guide
Page 9
... the printer. ● There is not operating normally. General safety guidelines There are expected to have the appropriate technical training and experience necessary to be aware of hazards to which you use the equipment safely. ENWW Documentation 3 Consumables HP Stitch S300 HP Series 300 Media Loading Accessory HP 624 775ml Stitch S Series Ink Cartridges HP 614 Stitch S Series Printheads HP 614 Stitch S Series Printhead Cleaning Kit HP Series 300/500 Ink Collector Foam Kit HP Series 300/500 User Maintenance Kit HP Stitch S500 HP...
... the printer. ● There is not operating normally. General safety guidelines There are expected to have the appropriate technical training and experience necessary to be aware of hazards to which you use the equipment safely. ENWW Documentation 3 Consumables HP Stitch S300 HP Series 300 Media Loading Accessory HP 624 775ml Stitch S Series Ink Cartridges HP 614 Stitch S Series Printheads HP 614 Stitch S Series Printhead Cleaning Kit HP Series 300/500 Ink Collector Foam Kit HP Series 300/500 User Maintenance Kit HP Stitch S500 HP...
User Guide
Page 26
..., align printheads, upload new firmware and troubleshoot problems. Service engineers can use it to retrieve internal information that you The following internal prints are two ways of these prints from the front panel, without using an ordinary Web browser running inside the printer. See Access the Embedded Web Server on page 20. ● From the front panel, tap , then Setup > Internal prints > User information prints > Print usage report. NOTE: The side margins can access the Embedded Web Server remotely...
..., align printheads, upload new firmware and troubleshoot problems. Service engineers can use it to retrieve internal information that you The following internal prints are two ways of these prints from the front panel, without using an ordinary Web browser running inside the printer. See Access the Embedded Web Server on page 20. ● From the front panel, tap , then Setup > Internal prints > User information prints > Print usage report. NOTE: The side margins can access the Embedded Web Server remotely...
User Guide
Page 28
... Japanese. Access the Embedded Web Server Use the Embedded Web Server to perform the following printer functions: ● Clear accounting information. ● Update the printer's firmware. ● Change security settings. ● View protected printer information. ● Change Internet connection settings. ● Change some networking settings. ● Run connectivity troubleshooting tests. 22 Chapter 1 Introduction ENWW The printer's IP address appears on page 173. Change the language of the list in the dialog box; It uses the language that it cannot support, it functions...
... Japanese. Access the Embedded Web Server Use the Embedded Web Server to perform the following printer functions: ● Clear accounting information. ● Update the printer's firmware. ● Change security settings. ● View protected printer information. ● Change Internet connection settings. ● Change some networking settings. ● Run connectivity troubleshooting tests. 22 Chapter 1 Introduction ENWW The printer's IP address appears on page 173. Change the language of the list in the dialog box; It uses the language that it cannot support, it functions...
User Guide
Page 33
... network configuration You will allow you can do so now. The printer provides a single RJ-45 connector port for your print server model to your network systems, you can support multiple network protocols simultaneously, including TCP/IPv4 and TCP/IPv6. or half-duplex mode. For security, it may be useful in most cases, you add the printer to date. Verify correct operation 1. See the HP Jetdirect Print Servers Administrator's Guide for a network connection. RIP software uses...
... network configuration You will allow you can do so now. The printer provides a single RJ-45 connector port for your print server model to your network systems, you can support multiple network protocols simultaneously, including TCP/IPv4 and TCP/IPv6. or half-duplex mode. For security, it may be useful in most cases, you add the printer to date. Verify correct operation 1. See the HP Jetdirect Print Servers Administrator's Guide for a network connection. RIP software uses...
User Guide
Page 111
Change settings while printing You can use the Save button to save settings, and the Reset button to modify the substrate preset. See also Substrate advance adjustment while printing on page 114. To make take measurements from the sublimated plot with a spectrophotometer. HP Stitch S300 Printer Category Substrate name Available print modes Transfer Paper Transfer Film Textile Generic Transfer Paper for a generic or non-editable preset. ● To change temperature, vacuum, inter-pass delay...
Change settings while printing You can use the Save button to save settings, and the Reset button to modify the substrate preset. See also Substrate advance adjustment while printing on page 114. To make take measurements from the sublimated plot with a spectrophotometer. HP Stitch S300 Printer Category Substrate name Available print modes Transfer Paper Transfer Film Textile Generic Transfer Paper for a generic or non-editable preset. ● To change temperature, vacuum, inter-pass delay...
User Guide
Page 146
... the printer is fresh ink in the nozzles and helps to prevents nozzle clogs. However, you should align the printheads manually (see 1. Select from the Embedded Web Server, select the Setup tab, then select Printhead alignment > Automatic printhead alignment > Print. For these substrates, you have a roll of the printheads. Cleaning any visible effect on . Automatic alignment First make sure that there is kept turned on your prints, as the printer has...
... the printer is fresh ink in the nozzles and helps to prevents nozzle clogs. However, you should align the printheads manually (see 1. Select from the Embedded Web Server, select the Setup tab, then select Printhead alignment > Automatic printhead alignment > Print. For these substrates, you have a roll of the printheads. Cleaning any visible effect on . Automatic alignment First make sure that there is kept turned on your prints, as the printer has...
User Guide
Page 165
... be cleared even after installing new maintenance cartridges. ● There are occasions when a dirty encoder strip can cause substrate loading issues, as the carriage cannot correctly detect the position of the printer. ● 42:10 system errors, related to failures starting and homing the carriage on the print, clean the encoder as described in the User Guide. Tap OK at the front panel. 10...
... be cleared even after installing new maintenance cartridges. ● There are occasions when a dirty encoder strip can cause substrate loading issues, as the carriage cannot correctly detect the position of the printer. ● 42:10 system errors, related to failures starting and homing the carriage on the print, clean the encoder as described in the User Guide. Tap OK at the front panel. 10...
User Guide
Page 173
...files. 2. Turn off the printer. 3. Follow the instructions on the printer. 5. Firmware update using a USB flash drive When installing the printer for the first time you need a USB flash drive with the following specifications: ● USB 2.0-compatible ● 2 GB capacity ● FAT32 preformatted ● No hardware encryption Perform the firmware update 1. Connect the USB flash drive to time, firmware updates become available from http://www.hp.com/go/StitchS30064in/support/ or http://www.hp.com/go/StitchS50064in/support/ and store it on the USB flash drive. Subsequent firmware...
...files. 2. Turn off the printer. 3. Follow the instructions on the printer. 5. Firmware update using a USB flash drive When installing the printer for the first time you need a USB flash drive with the following specifications: ● USB 2.0-compatible ● 2 GB capacity ● FAT32 preformatted ● No hardware encryption Perform the firmware update 1. Connect the USB flash drive to time, firmware updates become available from http://www.hp.com/go/StitchS30064in/support/ or http://www.hp.com/go/StitchS50064in/support/ and store it on the USB flash drive. Subsequent firmware...
User Guide
Page 174
... check or download, go to change these settings. ● A firmware update package can use the front panel or the Embedded Web Server (Setup > Firmware update > Firmware update settings). ● If an administrator password has been set, it on page 23. 2. In that is not used . ● In Firefox for your hard disk. To access the Embedded Web Server from http://www.hp.com/go/ StitchS30064in/support/ or http://www.hp.com/go to Tools > Options > Network > Connection > Settings, and select the Direct connection...
... check or download, go to change these settings. ● A firmware update package can use the front panel or the Embedded Web Server (Setup > Firmware update > Firmware update settings). ● If an administrator password has been set, it on page 23. 2. In that is not used . ● In Firefox for your hard disk. To access the Embedded Web Server from http://www.hp.com/go/ StitchS30064in/support/ or http://www.hp.com/go to Tools > Options > Network > Connection > Settings, and select the Direct connection...
User Guide
Page 179
... panel, tap , then Setup > Network connectivity > Gigabit Ethernet > Modify configuration > TCP/ IP > IPV4 settings > Config method > Manual. 2. From the IPV4 Settings menu, select Manual settings > IP address. 3. Alternatively, when the Manual proxy configuration check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is not used . ● In Firefox 3.0 for which the proxy server is not printing If a file you have problems with the power button on the front panel...
... panel, tap , then Setup > Network connectivity > Gigabit Ethernet > Modify configuration > TCP/ IP > IPV4 settings > Config method > Manual. 2. From the IPV4 Settings menu, select Manual settings > IP address. 3. Alternatively, when the Manual proxy configuration check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is not used . ● In Firefox 3.0 for which the proxy server is not printing If a file you have problems with the power button on the front panel...
User Guide
Page 180
... front panel is , transfer paper name + fabric name). Printer seems slow Here are required to print the job. Clean or replace printheads if necessary. ● Does your supplies to generate a high-quality large-format print job, which can be corrupted due to predict the ink consumption of the substrate name in the network (network interface cards, hubs, routers, switches, and cables) are using the power button on the front panel, wait...
... front panel is , transfer paper name + fabric name). Printer seems slow Here are required to print the job. Clean or replace printheads if necessary. ● Does your supplies to generate a high-quality large-format print job, which can be corrupted due to predict the ink consumption of the substrate name in the network (network interface cards, hubs, routers, switches, and cables) are using the power button on the front panel, wait...
User Guide
Page 183
... sensor measurement out of range 1. Remove any visible obstacles (paper, plastic parts, and so on the printer. 6. The ink level reported may not be accurate. Turn off the printer. 2. Turn on the printer. 4. Generic firmware error. Turn off the printer. 2. Reinstall the maintenance cartridge. 5. Turn on the printer. If the error persists, replace the maintenance cartridge. The part that the ambient temperature is unable to move the maintenance cartridge along its operation conditions. 2. Turn off , remove the maintenance cartridge manually. 3. Turn on the...
... sensor measurement out of range 1. Remove any visible obstacles (paper, plastic parts, and so on the printer. 6. The ink level reported may not be accurate. Turn off the printer. 2. Turn on the printer. 4. Generic firmware error. Turn off the printer. 2. Reinstall the maintenance cartridge. 5. Turn on the printer. If the error persists, replace the maintenance cartridge. The part that the ambient temperature is unable to move the maintenance cartridge along its operation conditions. 2. Turn off , remove the maintenance cartridge manually. 3. Turn on the...
User Guide
Page 186
... panel and tap , then Setup > Printer logs, you can choose to an actual substrate loaded. 2. Update the printer's firmware. See also Substrate has jammed on the printer. Some print-zone LEDs may be calibrated on the front panel a log of range. The printer will continue operating normally, with the ink collector is out of recent system errors, warnings, or printhead or ink cartridge events. 180 Chapter 10 Troubleshoot other issues...
... panel and tap , then Setup > Printer logs, you can choose to an actual substrate loaded. 2. Update the printer's firmware. See also Substrate has jammed on the printer. Some print-zone LEDs may be calibrated on the front panel a log of range. The printer will continue operating normally, with the ink collector is out of recent system errors, warnings, or printhead or ink cartridge events. 180 Chapter 10 Troubleshoot other issues...
User Guide
Page 194
... level Use take-up reel Clean printheads Increase number of passes Clean substrate-advance sensor Increase inter-pass delay offset Align printheads Clean substrate-advance sensor Disable the substrate-advance sensor and calibrate the substrate advance manually Increase number of passes Bleeding between inks or wicking into white Align printheads areas Decrease ink limits Increase drying temperature Lack of sharpness in text or solid areas Align printheads Add color bars, manually...
... level Use take-up reel Clean printheads Increase number of passes Clean substrate-advance sensor Increase inter-pass delay offset Align printheads Clean substrate-advance sensor Disable the substrate-advance sensor and calibrate the substrate advance manually Increase number of passes Bleeding between inks or wicking into white Align printheads areas Decrease ink limits Increase drying temperature Lack of sharpness in text or solid areas Align printheads Add color bars, manually...
User Guide
Page 200
... S500 60 loading substrate problems 89 loading thick substrates 60 loading thin substrate 60 loudspeaker volume 15 M maintenance cartridge about 126 replace 152 specification 181 maintenance, service 166 manuals 3 margins changing 19 specification 182 memory specifications 182 N network configuration advanced 27 network troubleshooting 28 networks link speed 32 protocols 29 security settings 32 non-HP ink cartridges 131 O order accessories 170 ink cartridges 169 other supplies 170 printheads 169 P physical specifications 182 platen clean 161 porous substrates 42 power specifications 183 print...
... S500 60 loading substrate problems 89 loading thick substrates 60 loading thin substrate 60 loudspeaker volume 15 M maintenance cartridge about 126 replace 152 specification 181 maintenance, service 166 manuals 3 margins changing 19 specification 182 memory specifications 182 N network configuration advanced 27 network troubleshooting 28 networks link speed 32 protocols 29 security settings 32 non-HP ink cartridges 131 O order accessories 170 ink cartridges 169 other supplies 170 printheads 169 P physical specifications 182 platen clean 161 porous substrates 42 power specifications 183 print...
