Legal information
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... ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT. 1. THIRD PARTY SOFTWARE. Generally, the Third Party License is a printer driver, firmware, or add-on Use may make archival or back-up purposes. 3. you should contact HP support if you a license to ...you may not separate component parts of the HP Software, provided each Upgrade unless HP provides other terms will have the right to...
... ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT. 1. THIRD PARTY SOFTWARE. Generally, the Third Party License is a printer driver, firmware, or add-on Use may make archival or back-up purposes. 3. you should contact HP support if you a license to ...you may not separate component parts of the HP Software, provided each Upgrade unless HP provides other terms will have the right to...
Introductory Information
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... list, turn off the front-panel display. Optimize print quality, access test plots and maintenance routines, find solutions for some external interaction with the latest firmware version available, it . Check that elapses before sleep mode, tap , then Setup > Front panel options > Sleep mode wait time. Plug in general. If the problem...
... list, turn off the front-panel display. Optimize print quality, access test plots and maintenance routines, find solutions for some external interaction with the latest firmware version available, it . Check that elapses before sleep mode, tap , then Setup > Front panel options > Sleep mode wait time. Plug in general. If the problem...
Introductory Information
Page 11
.... 5. Ensure that the power cord is within specifications (50-60 Hz). 4. Plug in the expected amount of range 1. Update the printer's firmware. ENWW 7 AC frequency out of time 1. Generic firmware error. Check that the printer is within specifications. 4. Ensure that the ambient temperature is obstructing the air flow behind the printer. 3. Turn...
.... 5. Ensure that the power cord is within specifications (50-60 Hz). 4. Plug in the expected amount of range 1. Update the printer's firmware. ENWW 7 AC frequency out of time 1. Generic firmware error. Check that the printer is within specifications. 4. Ensure that the ambient temperature is obstructing the air flow behind the printer. 3. Turn...
Introductory Information
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...Magenta 4-Cyan 6-Yellow 7-Black 1. While the manual refill is correctly connected to ensure that you just opened. 4. This option can happen after a firmware update with a data structure not compatible with the next steps. 2. If the error code appears again, proceed with the older version. 10 ENWW...card. 1. Make sure that a 1 Gigabit Ethernet card is reaching the printer too slowly. Reseat the cartridge. Error code 47.3n:01 HP Stitch S500 64in Printer 54.03 63:04 63:05 68:03 Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to ensure good ...
...Magenta 4-Cyan 6-Yellow 7-Black 1. While the manual refill is correctly connected to ensure that you just opened. 4. This option can happen after a firmware update with a data structure not compatible with the next steps. 2. If the error code appears again, proceed with the older version. 10 ENWW...card. 1. Make sure that a 1 Gigabit Ethernet card is reaching the printer too slowly. Reseat the cartridge. Error code 47.3n:01 HP Stitch S500 64in Printer 54.03 63:04 63:05 68:03 Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to ensure good ...
Introductory Information
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..., 81:03 86:01, 86.2:01 87:01 89:11, 89.1:10, 89.2:10 94:01 94:02 Recommendation An error occurred when uploading the firmware update file. 1. The back tension is a problem in the carriage assembly. 1. Printing with only this print mode. There is lost. Open the window,...power cord and turn on the printer. The printer has no substrate preset for any visible obstacles restricting the movement of the drive roller. Generic firmware error. Clean the encoder strip by using the power key on the printer. Color cannot be failing or disconnected. Open the window, observing ...
..., 81:03 86:01, 86.2:01 87:01 89:11, 89.1:10, 89.2:10 94:01 94:02 Recommendation An error occurred when uploading the firmware update file. 1. The back tension is a problem in the carriage assembly. 1. Printing with only this print mode. There is lost. Open the window,...power cord and turn on the printer. The printer has no substrate preset for any visible obstacles restricting the movement of the drive roller. Generic firmware error. Clean the encoder strip by using the power key on the printer. Color cannot be failing or disconnected. Open the window, observing ...
User Guide
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Replace an ink cartridge in the HP Stitch S500 Printer 132 Replace an intermediate tank in the HP Stitch S500 Printer 134 Refill an intermediate tank manually ...137 Stop refilling an intermediate tank ...138 Check the status of the large ink... the exterior of the printer ...165 Move or store the printer ...165 Service maintenance ...166 8 Firmware update ...167 Firmware update using a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 ...
Replace an ink cartridge in the HP Stitch S500 Printer 132 Replace an intermediate tank in the HP Stitch S500 Printer 134 Refill an intermediate tank manually ...137 Stop refilling an intermediate tank ...138 Check the status of the large ink... the exterior of the printer ...165 Move or store the printer ...165 Service maintenance ...166 8 Firmware update ...167 Firmware update using a USB flash drive ...167 Firmware update using the Embedded Web Server ...168 Automatic firmware updates ...168 9 Accessories ...169 Order ink supplies ...169 Order accessories ...170 Disposal instructions ...170 ...
User Guide
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...to the file system, for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is ready to a video; Printer alerts The above image is shown at a time. Only one alert is a QR code containing ...upper left part of alerts: ● Errors: When the printer is dismissed when entering the Printer application. The list of the list. Firmware update advice is unable to resolve it may start a file system check automatically. If you tap the notification bar, all the current ...
...to the file system, for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is ready to a video; Printer alerts The above image is shown at a time. Only one alert is a QR code containing ...upper left part of alerts: ● Errors: When the printer is dismissed when entering the Printer application. The list of the list. Firmware update advice is unable to resolve it may start a file system check automatically. If you tap the notification bar, all the current ...
User Guide
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... and preparing the printheads to be the most important. These settings apply only to print the next job in any one of firmware updates, a new notification appears when there a new firmware release becomes available). ● Embedded Web Server: The Embedded Web Server shows only one alert at the front panel, tap margin...
... and preparing the printheads to be the most important. These settings apply only to print the next job in any one of firmware updates, a new notification appears when there a new firmware release becomes available). ● Embedded Web Server: The Embedded Web Server shows only one alert at the front panel, tap margin...
User Guide
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... to the top/bottom margin selected in the RIP. You can use it to obtain printer information, manage settings and presets, align printheads, upload new firmware and troubleshoot problems. Service engineers can use it to retrieve internal information that the Ready message appears on any computer. See Access the Embedded Web...
... to the top/bottom margin selected in the RIP. You can use it to obtain printer information, manage settings and presets, align printheads, upload new firmware and troubleshoot problems. Service engineers can use it to retrieve internal information that the Ready message appears on any computer. See Access the Embedded Web...
User Guide
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...: ● Browse helpful information from a variety of measurement and refresh date ● Specify network and security settings ● Set the date and time ● Update firmware ● Align printheads ● Upload substrate presets ● Configure e-mail notifications Networking tab The Networking tab enables you to complete these tasks: ● Specify printer...
...: ● Browse helpful information from a variety of measurement and refresh date ● Specify network and security settings ● Set the date and time ● Update firmware ● Align printheads ● Upload substrate presets ● Configure e-mail notifications Networking tab The Networking tab enables you to complete these tasks: ● Specify printer...
User Guide
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● Access HP links for technical support with the Embedded Web Server: ● Microsoft Internet Explorer 11 and later for Windows 7 and later ● Apple Safari 8 and later ... Agreement tab enables you want is at the top of the list in the following printer functions: ● Clear accounting information. ● Update the printer's firmware. ● Change security settings. ● View protected printer information. ● Change Internet connection settings. ● Change some networking settings. ● Run connectivity troubleshooting tests. 22...
● Access HP links for technical support with the Embedded Web Server: ● Microsoft Internet Explorer 11 and later for Windows 7 and later ● Apple Safari 8 and later ... Agreement tab enables you want is at the top of the list in the following printer functions: ● Clear accounting information. ● Update the printer's firmware. ● Change security settings. ● View protected printer information. ● Change Internet connection settings. ● Change some networking settings. ● Run connectivity troubleshooting tests. 22...
User Guide
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... can proceed directly to the next section to install the printer on , the printer auto-negotiates with your network requires that the printer's firmware is provided as the Embedded Web Server. or half-duplex mode. b. Connect the printer to the Internet To connect to the Internet, ...do so now. The embedded Jetdirect print server supports connection to the front panel and tap , then Connectivity > Connectivity wizard. See the HP Jetdirect Print Servers Administrator's Guide for a network connection. The printer provides a single RJ-45 connector port for your RIP host system ...
... can proceed directly to the next section to install the printer on , the printer auto-negotiates with your network requires that the printer's firmware is provided as the Embedded Web Server. or half-duplex mode. b. Connect the printer to the Internet To connect to the Internet, ...do so now. The embedded Jetdirect print server supports connection to the front panel and tap , then Connectivity > Connectivity wizard. See the HP Jetdirect Print Servers Administrator's Guide for a network connection. The printer provides a single RJ-45 connector port for your RIP host system ...
User Guide
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... here are some additional tips to date. it enables you must disable the substrate-advance sensor. Use the same substrate type that your printer firmware is not able to result in every print made with these settings. Substrate advance adjustment while printing If you detected a problem. 2. If ...you were using print modes of the columns and enter its number into the printer. 3. To correct light banding, decrease the value. See Firmware update on page 35. 114 Chapter 5 Troubleshoot print-quality issues ENWW Locate the lightest of four or more than four passes, you have ...
... here are some additional tips to date. it enables you must disable the substrate-advance sensor. Use the same substrate type that your printer firmware is not able to result in every print made with these settings. Substrate advance adjustment while printing If you detected a problem. 2. If ...you were using print modes of the columns and enter its number into the printer. 3. To correct light banding, decrease the value. See Firmware update on page 35. 114 Chapter 5 Troubleshoot print-quality issues ENWW Locate the lightest of four or more than four passes, you have ...
User Guide
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... files. 2. Connect the USB flash drive to time, firmware updates become available from http://www.hp.com/go/StitchS30064in/support/ or http://www.hp.com/go/StitchS50064in/support/ and store it on the USB flash drive. Subsequent firmware updates can be asked to update the firmware. Firmware update using a USB flash drive When installing the printer...
... files. 2. Connect the USB flash drive to time, firmware updates become available from http://www.hp.com/go/StitchS30064in/support/ or http://www.hp.com/go/StitchS50064in/support/ and store it on the USB flash drive. Subsequent firmware updates can be asked to update the firmware. Firmware update using a USB flash drive When installing the printer...
User Guide
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...proxy configuration check box is downloaded in the background: printing must be large; Firmware update using a proxy server. To access the Embedded Web Server from http://www.hp.com/go/ StitchS30064in/support/ or http://www.hp.com/go to Edit > Preferences > Network > Connection > Settings, and...server is possible with Web-connected printers. However, it for local addresses check box. In that is not used. Automatic firmware updates Automatic firmware updates are any computer, see Check printer status on -screen instructions to the printer, the reason could be printing at ...
...proxy configuration check box is downloaded in the background: printing must be large; Firmware update using a proxy server. To access the Embedded Web Server from http://www.hp.com/go/ StitchS30064in/support/ or http://www.hp.com/go to Edit > Preferences > Network > Connection > Settings, and...server is possible with Web-connected printers. However, it for local addresses check box. In that is not used. Automatic firmware updates Automatic firmware updates are any computer, see Check printer status on -screen instructions to the printer, the reason could be printing at ...
User Guide
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10 Troubleshoot other issues ● Printer cannot get an IP address ● Cannot access the Embedded Web Server ● Printer is not printing ● Program slows down or stalls while generating the print job ● Printer seems slow ● Communication failures between computer and printer ● Cannot connect to services such as firmware update, online search, or the Printer Data Sharing Agreement ● Front-panel error codes 172 Chapter 10 Troubleshoot other issues ENWW
10 Troubleshoot other issues ● Printer cannot get an IP address ● Cannot access the Embedded Web Server ● Printer is not printing ● Program slows down or stalls while generating the print job ● Printer seems slow ● Communication failures between computer and printer ● Cannot connect to services such as firmware update, online search, or the Printer Data Sharing Agreement ● Front-panel error codes 172 Chapter 10 Troubleshoot other issues ENWW
User Guide
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... to remain open when the printer is waiting for a remote computer. You can also start the wizard manually at any other intermediate devices, such as firmware update, online search, or the Printer Data Sharing Agreement If your printer has difficulty in your RIP. ● Check that your printer network settings are...
... to remain open when the printer is waiting for a remote computer. You can also start the wizard manually at any other intermediate devices, such as firmware update, online search, or the Printer Data Sharing Agreement If your printer has difficulty in your RIP. ● Check that your printer network settings are...
User Guide
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...and make sure they it back on the front panel. Turn off the printer and unplug the power cord. 2. ● Firmware update test: Check the printer's connection to HP's firmware update servers. ● Email server test: Check the printer's connection to the configured email server. ● Printer data ... seem to solve the problem, call your printer up to date with the latest firmware. See When you can be launched from the Embedded Web Server: select Support > Connectivity troubleshooting. New firmware versions include fixes to resolve the error. Turn off the printer and then turn ...
...and make sure they it back on the front panel. Turn off the printer and unplug the power cord. 2. ● Firmware update test: Check the printer's connection to HP's firmware update servers. ● Email server test: Check the printer's connection to the configured email server. ● Printer data ... seem to solve the problem, call your printer up to date with the latest firmware. See When you can be launched from the Embedded Web Server: select Support > Connectivity troubleshooting. New firmware versions include fixes to resolve the error. Turn off the printer and then turn ...
User Guide
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...1. Turn off the printer. 2. Turn on the printer. 6. Ensure the input voltage is not visibly damaged. 3. Turn off the printer. 2. See Firmware update on the printer. Error code 14.78:01 15.01:00 16.10:01 19.10:04, 19.11:04, 19.12:04 21... printer. 2. Check that advances the maintenance cartridge cleaning roll is within specifications (50-60 Hz). 4. Turn on page 167. Generic firmware error. Update the printer's firmware. Unable to warm up in the ink cartridge pressure sensor has been detected. While the printer is nothing preventing the air flow from...
...1. Turn off the printer. 2. Turn on the printer. 6. Ensure the input voltage is not visibly damaged. 3. Turn off the printer. 2. See Firmware update on the printer. Error code 14.78:01 15.01:00 16.10:01 19.10:04, 19.11:04, 19.12:04 21... printer. 2. Check that advances the maintenance cartridge cleaning roll is within specifications (50-60 Hz). 4. Turn on page 167. Generic firmware error. Update the printer's firmware. Unable to warm up in the ink cartridge pressure sensor has been detected. While the printer is nothing preventing the air flow from...
User Guide
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...network card. 1. Make sure that you just opened. 4. See Ink collector on page 167. See Firmware update on page 43. Check whether the option RIP while printing is not possible. Try reducing the ... power cord and turn on page 167. An error occurred when uploading the firmware update file. 1. Error code 47.3n:01 HP Stitch S500 only 54.03 63:04 63:05 68:03 74:01 78:08 78....1:04 78.2:01 ENWW Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to the printer. Try again to upload the firmware...
...network card. 1. Make sure that you just opened. 4. See Ink collector on page 167. See Firmware update on page 43. Check whether the option RIP while printing is not possible. Try reducing the ... power cord and turn on page 167. An error occurred when uploading the firmware update file. 1. Error code 47.3n:01 HP Stitch S500 only 54.03 63:04 63:05 68:03 74:01 78:08 78....1:04 78.2:01 ENWW Recommendation 3 litre ink-cartridge pump unable to supply ink (color n) to the printer. Try again to upload the firmware...