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Maintenance and Service Guide 1 - Page 1
This document is intended for HP authorized service providers only. Maintenance and Service Guide
HP Spectre x360 15 Convertible PC IMPORTANT!
Maintenance and Service Guide 1 - Page 2
... for HP products and services are available in all features are set forth in the U.S. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most models.
If you agree to change without notice. For any software product preinstalled on your product.
and other countries.
First Edition: September 2018
Document Part...
Maintenance and Service Guide 1 - Page 6
... board cable ...43 Power connector cable ...66
6 Computer Setup (BIOS), TPM, and HP Sure Start ...67 Using Computer Setup ...67 Starting Computer Setup ...67 Using a USB keyboard or USB mouse to start Computer Setup (BIOS 67 Navigating and selecting in Computer Setup 67 Restoring factory settings in Computer Setup 68 Updating the BIOS ...69 Determining the BIOS version ...69...
Maintenance and Service Guide 1 - Page 9
... Name Processors Chipset Graphics
Panel Memory
Storage
Audio and video
Description
HP Spectre x360 15 Convertible PC (model number 15-dfxxx; CTO model number 15t-df000) Intel® Core™ i7-8750H ... with narrow bezel Support for DDR4, 1.2V system memory Two SODIMM slots, customer non-accessible/non-upgradeable DDR4-2400 Dual Channel Support (DDR4-2666 downgrade to DDR4-2400) Support for up to...
Maintenance and Service Guide 1 - Page 10
... Type-C port 3.1 Gen 2 with Thunderbolt™ Gen 3 technology (1 or 2, varying by computer model) ● USB Type-C port 3.1 Gen 2 (varies by computer model) Island-style keyboard, 3-coat paint, ClickPad with Image Sensor, Backlit
Support for a 6-cell, 84-Wh, 3.64-Ah, Li-Ion battery Support for 135-W HP Smart AC adapter (PFC, RC, slim, 4.5-mm) and 90...
Maintenance and Service Guide 1 - Page 23
... or regions in paper form or imprinted on the product.
● Service label-Provides important information to the computer provide information that may be needed when troubleshooting system problems or traveling internationally with the computer. Component Description
(1)
Model name
(2)
Model number
(3)
Warranty period
(4)
Product ID
(5)
Serial number
● Regulatory label...
Maintenance and Service Guide 1 - Page 24
... about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your country or region, and then follow the on page 15 for your computer, go to http://partsurfer.hp.com, select your computer. See Labels on -screen instructions. 3 Illustrated parts catalog
Computer major components...
Maintenance and Service Guide 1 - Page 32
... procedures preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T5 screwdriver
Service considerations
The following sections include some of the considerations that you remove each subassembly from the...
Maintenance and Service Guide 1 - Page 37
... computer. There are on -screen instructions.
CAUTION: This computer does not have user-replaceable parts.
For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on the service tag at the bottom of your computer, including model, serial number, product key, and...
Maintenance and Service Guide 1 - Page 77
...download area, follow these instructions: Do not disconnect power on your hard drive where the BIOS update is connected to reliable external power using Computer Setup. 1. Follow the on -screen instructions. -
Type support in the taskbar.
2. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Start...
Maintenance and Service Guide 1 - Page 81
... on -screen instructions to your operating system. 5. Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com/support. 2. The HP PC Diagnostics home page is a firmware (BIOS) feature that has been preconfigured for a specific product 1. Go to a USB device 73 Using Remote HP PC Hardware Diagnostics (UEFI) settings (select products only)
Your computer supports Remote HP PC...
Maintenance and Service Guide 1 - Page 82
... to customize which diagnostic tests are run, go to save your product, and then follow the on-screen instructions.
74 Chapter 7 Using HP PC Hardware Diagnostics (UEFI) Select Main, and then Save Changes and Exit to http://www.hp.com/support. Customizing Remote HP PC Hardware Diagnostics (UEFI) settings
1. Select Find your settings. Make your customization selections. 4.
Maintenance and Service Guide 1 - Page 91
... 9 keyboard area 10 left side 7 right side 4 computer major components 16 Computer Setup navigating and selecting 67 restoring factory settings 68 using a USB keyboard or USB
mouse to start Computer Setup 67 computer setup 67 computer specifications 78
D display assembly
removal 38 spare part numbers 17, 38 display components 9 display panel, product description 1 duck head adapter...
Maintenance and Service Guide 1 - Page 92
...
Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 left fan removal 53 spare part number 53...part number 20 spare part numbers 66
power cord requirements for all countries 79 requirements for specific countries and regions 80 set requirements 79 spare part numbers 23
power lights 7 power requirements, product
description 2 privacy camera switch
spare part...
Maintenance and Service Guide 1 - Page 93
... description 2 sensors, product description 2 serial number, computer 15 service labels, locating 15 setup utility
navigating and selecting 67 restoring factory settings 68 sleeve, spare part number 23 software locating 3 software installed locating 3 solid-state drive product description 1 removal 35 spare part numbers 22, 35 Speaker Kit, spare part number 20 speakers identifying 14 location 12...
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