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Table of contents 1 Get started ...1 Printer parts ...2 Get to know the ink tank system ...4 Control panel features ...5 Change the default paper settings detected by printer 8 Paper basics ...9 Open the HP printer software ...11 Use the HP Smart app to print, scan, and troubleshoot 12 Sleep mode ...13 Quiet Mode ...14 Auto-Off ...16 Schedule On and Off ...17...
Table of contents 1 Get started ...1 Printer parts ...2 Get to know the ink tank system ...4 Control panel features ...5 Change the default paper settings detected by printer 8 Paper basics ...9 Open the HP printer software ...11 Use the HP Smart app to print, scan, and troubleshoot 12 Sleep mode ...13 Quiet Mode ...14 Auto-Off ...16 Schedule On and Off ...17...
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...original ...42 Scan using the HP Smart app ...44 Scan using the HP printer software ...47 Scan from the printer control panel ...49 Scan using Webscan ...50 Tips for successful scanning and copying ...51 5 Manage ink and printhead ...52 Ink levels ...53 Refill ink tanks ...54 Order ink supplies ... ...67 To place the printer in setup mode ...68 Connect your printer to a wireless network with a router 69 Connect wirelessly to the printer without a router (Wi-Fi Direct 70 Connect your printer by using the HP Smart app 73 Change wireless settings ...74 Connect your printer to your computer with a...
...original ...42 Scan using the HP Smart app ...44 Scan using the HP printer software ...47 Scan from the printer control panel ...49 Scan using Webscan ...50 Tips for successful scanning and copying ...51 5 Manage ink and printhead ...52 Ink levels ...53 Refill ink tanks ...54 Order ink supplies ... ...67 To place the printer in setup mode ...68 Connect your printer to a wireless network with a router 69 Connect wirelessly to the printer without a router (Wi-Fi Direct 70 Connect your printer by using the HP Smart app 73 Change wireless settings ...74 Connect your printer to your computer with a...
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Jams and paper-feed issues ...85 Printhead (cartridge) problem ...94 Printing issues ...100 Copy issues ...103 Scan issues ...104 Network and connection issues ...105 Printer hardware issues ...107 Solve problems using Web Services ...108 Restore original factory defaults and settings 109 Maintain the printer ...110 HP support ...113 Appendix A Technical information ...115 Specifications ...116 Regulatory notices ...118 Environmental product stewardship program 122 Index ...130 ENWW v
Jams and paper-feed issues ...85 Printhead (cartridge) problem ...94 Printing issues ...100 Copy issues ...103 Scan issues ...104 Network and connection issues ...105 Printer hardware issues ...107 Solve problems using Web Services ...108 Restore original factory defaults and settings 109 Maintain the printer ...110 HP support ...113 Appendix A Technical information ...115 Specifications ...116 Regulatory notices ...118 Environmental product stewardship program 122 Index ...130 ENWW v
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1 Get started ● Printer parts ● Get to know the ink tank system ● Control panel features ● Change the default paper settings detected by printer ● Paper basics ● Open the HP printer software ● Use the HP Smart app to print, scan, and troubleshoot ● Sleep mode ● Quiet Mode ● Auto-Off ● Schedule On and Off ENWW 1
1 Get started ● Printer parts ● Get to know the ink tank system ● Control panel features ● Change the default paper settings detected by printer ● Paper basics ● Open the HP printer software ● Use the HP Smart app to print, scan, and troubleshoot ● Sleep mode ● Quiet Mode ● Auto-Off ● Schedule On and Off ENWW 1
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Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Document feeder 7 Printhead access door 8 Front door 9 Ink tank 10 Ink tank cap 11 Output tray 12 Output tray extender (also referred to as the tray extender) 13 Control panel 2 Chapter 1 Get started ENWW
Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Document feeder 7 Printhead access door 8 Front door 9 Ink tank 10 Ink tank cap 11 Output tray 12 Output tray extender (also referred to as the tray extender) 13 Control panel 2 Chapter 1 Get started ENWW
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... to improve print quality. 4 Chapter 1 Get started ENWW Each ink tank corresponds to do so. CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to the paper. Ink tank caps Alignment Ink tank caps are plugs that apply ink to do so. Ink... tanks There are two printheads: a black ink printhead and a color ink printhead. ...
... to improve print quality. 4 Chapter 1 Get started ENWW Each ink tank corresponds to do so. CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to the paper. Ink tank caps Alignment Ink tank caps are plugs that apply ink to do so. Ink... tanks There are two printheads: a black ink printhead and a color ink printhead. ...
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...Description Home button: Returns to the Home screen, the screen that wireless is on, but the printer is displayed when you can view How To videos, information on printer features, or tips on the printer display. ● If the wireless light is off . Refer to the previous screen. Help ... light indicates that is not connected to select menu options, or scroll through the menu items. Wireless light: Indicates the status of the printer wireless connection. ● Solid blue light indicates that wireless connection has been established and you first turn on or off , wireless is within...
...Description Home button: Returns to the Home screen, the screen that wireless is on, but the printer is displayed when you can view How To videos, information on printer features, or tips on the printer display. ● If the wireless light is off . Refer to the previous screen. Help ... light indicates that is not connected to select menu options, or scroll through the menu items. Wireless light: Indicates the status of the printer wireless connection. ● Solid blue light indicates that wireless connection has been established and you first turn on or off , wireless is within...
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...turn off Wi-Fi Direct, and display the Wi-Fi Direct name and password. Change printer settings Use the control panel to change HP ePrint settings, or print an Info page. Refill an ink tank that is connected to avoid any printing delay or print quality issue. Wireless icon: Opens... the Wireless Summary menu where you can check wireless status and change the printer settings using the printer management tools ...
...turn off Wi-Fi Direct, and display the Wi-Fi Direct name and password. Change printer settings Use the control panel to change HP ePrint settings, or print an Info page. Refill an ink tank that is connected to avoid any printing delay or print quality issue. Wireless icon: Opens... the Wireless Summary menu where you can check wireless status and change the printer settings using the printer management tools ...
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... screen, touch the icon of the control panel display shows the available functions for . Swipe up and down the screen to change the printer settings or print reports, use the options available on the printer control panel display, touch ( Setup ). 2. After selecting a function, touch setting you want to change settings for the...
... screen, touch the icon of the control panel display shows the available functions for . Swipe up and down the screen to change the printer settings or print reports, use the options available on the printer control panel display, touch ( Setup ). 2. After selecting a function, touch setting you want to change settings for the...
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You can change the default large, medium, or small paper size detected by printer The printer can automatically detect whether the input tray is loaded with paper and also detect whether the loaded paper width is large, small, or medium. NOTE: .... 4. To change the paper settings on page 77. 2. Click Apply. 8 Chapter 1 Get started ENWW For more information, see Open the embedded web server on the printer control panel to match the paper you are using. Change the default paper settings detected by the...
You can change the default large, medium, or small paper size detected by printer The printer can automatically detect whether the input tray is loaded with paper and also detect whether the loaded paper width is large, small, or medium. NOTE: .... 4. To change the paper settings on page 77. 2. Click Apply. 8 Chapter 1 Get started ENWW For more information, see Open the embedded web server on the printer control panel to match the paper you are using. Change the default paper settings detected by the...
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...buying large quantities. Paper basics The printer is designed to a storeprocessed photo. glossy or soft gloss (semi-gloss). Look for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to test a ...● Recommended papers for printing ● Order HP paper supplies Recommended papers for printing If you can share them right off the printer. With HP Premium Plus Photo Paper, you want the best print quality, HP recommends using paper designed for easy handling. Depending on...
...buying large quantities. Paper basics The printer is designed to a storeprocessed photo. glossy or soft gloss (semi-gloss). Look for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to test a ...● Recommended papers for printing ● Order HP paper supplies Recommended papers for printing If you can share them right off the printer. With HP Premium Plus Photo Paper, you want the best print quality, HP recommends using paper designed for easy handling. Depending on...
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... Paper 120 Matt This paper is designed to work together so your photos are available in a variety of everyday documents. Order HP paper supplies The printer is a heavy two-sided matte paper perfect for papers with the ColorLok logo in English only. Look for presentation, proposals, reports... printed on both sides for copies, drafts, memos, and other supplies, go to share. printer. Original HP inks and HP Advanced Photo Paper have been designed to meet high standards of the HP website are long lasting and vivid, print after print. Great for two-sided use . Everyday...
... Paper 120 Matt This paper is designed to work together so your photos are available in a variety of everyday documents. Order HP paper supplies The printer is a heavy two-sided matte paper perfect for papers with the ColorLok logo in English only. Look for presentation, proposals, reports... printed on both sides for copies, drafts, memos, and other supplies, go to share. printer. Original HP inks and HP Advanced Photo Paper have been designed to meet high standards of the HP website are long lasting and vivid, print after print. Great for two-sided use . Everyday...
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After installing the HP printer software, do one of the printer software, see Use the HP Smart app to print, scan, and troubleshoot on your computer, if you are using the HP Smart app instead of the following: ● Windows 10: From the computer desktop, click Start, select HP from the app list,... and then select the icon with the printer name. ● Windows 7: From the computer desktop, click Start...
After installing the HP printer software, do one of the printer software, see Use the HP Smart app to print, scan, and troubleshoot on your computer, if you are using the HP Smart app instead of the following: ● Windows 10: From the computer desktop, click Start, select HP from the app list,... and then select the icon with the printer name. ● Windows 7: From the computer desktop, click Start...
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...HP printer. For information, see Print using the HP Smart app on page 26, Scan using the HP Smart app on page 44, and Get help To install the HP Smart app and connect to your printer by using the HP Smart app on how to download and install the app. Use the HP Smart app to print, scan, and troubleshoot HP Smart... later devices. You can also get the HP Smart app, visit 123.hp.com to print, scan, and troubleshoot using HP Smart, see Connect your printer 1. To get the app from the device's app store. 2. For more information about the HP Smart app For basic instructions on page 73. 12...
...HP printer. For information, see Print using the HP Smart app on page 26, Scan using the HP Smart app on page 44, and Get help To install the HP Smart app and connect to your printer by using the HP Smart app on how to download and install the app. Use the HP Smart app to print, scan, and troubleshoot HP Smart... later devices. You can also get the HP Smart app, visit 123.hp.com to print, scan, and troubleshoot using HP Smart, see Connect your printer 1. To get the app from the device's app store. 2. For more information about the HP Smart app For basic instructions on page 73. 12...
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...the desired option. To change the Sleep mode settings from sleep mode. NOTE: If you do not see Open the embedded web server on the printer control panel display, touch ( Setup ). Open the embedded web server (EWS). In the Power Management section, click Energy Save Mode, and ... ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed and the printer control panel display is off in Sleep mode. ● Pressing any button on the control ...
...the desired option. To change the Sleep mode settings from sleep mode. NOTE: If you do not see Open the embedded web server on the printer control panel display, touch ( Setup ). Open the embedded web server (EWS). In the Power Management section, click Energy Save Mode, and ... ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed and the printer control panel display is off in Sleep mode. ● Pressing any button on the control ...
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... by default. Quiet Mode is only used for Quiet Mode from the printing screen, touch Mode. (Quiet Mode) to confirm. 4. Open the HP printer software. For more information, see Open the embedded web server on only after the current page is printed and is off from the...To reduce printing noise, turn on Quiet NOTE: Quiet Mode is printing ▲ On the printer control panel display, from the printer control panel 1. For more information, see Open the HP printer software on Quiet Mode while the printer is turned on page 77. 2. NOTE: In Quiet Mode, if you print on plain...
... by default. Quiet Mode is only used for Quiet Mode from the printing screen, touch Mode. (Quiet Mode) to confirm. 4. Open the HP printer software. For more information, see Open the embedded web server on only after the current page is printed and is off from the...To reduce printing noise, turn on Quiet NOTE: Quiet Mode is printing ▲ On the printer control panel display, from the printer control panel 1. For more information, see Open the HP printer software on Quiet Mode while the printer is turned on page 77. 2. NOTE: In Quiet Mode, if you print on plain...
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... or Wi-Fi Direct capability, or is not using these capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. Auto-Off This... feature turns the printer off completely, so you can enable Auto-Off, even when the printer is connected or wireless is automatically enabled or disabled depending on . If your printer supports this energy saving feature, Auto-Off is turned on. 16 ...
... or Wi-Fi Direct capability, or is not using these capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. Auto-Off This... feature turns the printer off completely, so you can enable Auto-Off, even when the printer is connected or wireless is automatically enabled or disabled depending on . If your printer supports this energy saving feature, Auto-Off is turned on. 16 ...
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...on, and then follow the onscreen instructions to set the day and time to turn on or turn the printer back on the printer. (the Power button) If you improperly turn the printer off the printer. ENWW Schedule On and Off 17 From the Home screen of inactivity to help reduce energy use the... and time for On and Off. 1. NOTE: If you do not see the Home screen, touch (Home). 2. Schedule On and Off This feature turns the printer off completely, so you must use . Use the following instructions to the correct position, causing problems with the printheads and print quality issues. Auto-Off...
...on, and then follow the onscreen instructions to set the day and time to turn on or turn the printer back on the printer. (the Power button) If you improperly turn the printer off the printer. ENWW Schedule On and Off 17 From the Home screen of inactivity to help reduce energy use the... and time for On and Off. 1. NOTE: If you do not see the Home screen, touch (Home). 2. Schedule On and Off This feature turns the printer off completely, so you must use . Use the following instructions to the correct position, causing problems with the printheads and print quality issues. Auto-Off...
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2 Print ● Load media ● Print documents ● Print photos ● Print envelopes ● Print using the HP Smart app ● Print using the maximum dpi ● Print using a Mac desktop or laptop ● Print with mobile devices ● Tips for print success ● View print job status and manage print jobs (Windows) ● Customize your printer (Windows) 18 Chapter 2 Print ENWW
2 Print ● Load media ● Print documents ● Print photos ● Print envelopes ● Print using the HP Smart app ● Print using the maximum dpi ● Print using a Mac desktop or laptop ● Print with mobile devices ● Tips for print success ● View print job status and manage print jobs (Windows) ● Customize your printer (Windows) 18 Chapter 2 Print ENWW
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Load media NOTE: When prompted, change the paper settings on the printer control panel to the left. 3. Raise the input tray. 2. Slide the paper-width guide to match the paper you are using. If you are loading small-size paper (like photo paper), make sure the paper stack is aligned with the short edge down and the print-side up, and slide the stack of the tray. Insert a stack of paper into the input tray with the farright side of paper down until it stops. ENWW Load media 19 To load paper 1.
Load media NOTE: When prompted, change the paper settings on the printer control panel to the left. 3. Raise the input tray. 2. Slide the paper-width guide to match the paper you are using. If you are loading small-size paper (like photo paper), make sure the paper stack is aligned with the short edge down and the print-side up, and slide the stack of the tray. Insert a stack of paper into the input tray with the farright side of paper down until it stops. ENWW Load media 19 To load paper 1.