User Guide
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Jams and paper-feed issues ...85 Printhead (cartridge) problem ...94 Printing issues ...100 Copy issues ...103 Scan issues ...104 Network and connection issues ...105 Printer hardware issues ...107 Solve problems using Web Services ...108 Restore original factory defaults and settings 109 Maintain the printer ...110 HP support ...113 Appendix A Technical information ...115 Specifications ...116 Regulatory notices ...118 Environmental product stewardship program 122 Index ...130 ENWW v
Jams and paper-feed issues ...85 Printhead (cartridge) problem ...94 Printing issues ...100 Copy issues ...103 Scan issues ...104 Network and connection issues ...105 Printer hardware issues ...107 Solve problems using Web Services ...108 Restore original factory defaults and settings 109 Maintain the printer ...110 HP support ...113 Appendix A Technical information ...115 Specifications ...116 Regulatory notices ...118 Environmental product stewardship program 122 Index ...130 ENWW v
User Guide
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...can share them right off the printer. It is acid-free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to meet high standards of printing affordable, lab-quality photos with crisp, vivid ... logo in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). With HP Premium Plus Photo Paper, you can print beautiful photos that dry faster than ordinary plain papers. Paper basics The printer is designed to a storeprocessed photo...
...can share them right off the printer. It is acid-free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to meet high standards of printing affordable, lab-quality photos with crisp, vivid ... logo in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches). With HP Premium Plus Photo Paper, you can print beautiful photos that dry faster than ordinary plain papers. Paper basics The printer is designed to a storeprocessed photo...
User Guide
Page 67
... perform an alignment. To align the printheads (Windows) 1. Load Letter or A4 unused plain white paper into the input tray. 2. In the HP printer software (available from the printer display 1. In the Print section, click Maintain Your Printer to access the Toolbox. 4. Load Letter or A4...you notice misaligned colors or lines in your printouts or on the printer control panel display, touch ( Setup ). 3. Touch Tools , touch Align Cartridges, and then follow the onscreen instructions. For more information about the print quality diagnostics page, see Improve print quality on page 59.
... perform an alignment. To align the printheads (Windows) 1. Load Letter or A4 unused plain white paper into the input tray. 2. In the HP printer software (available from the printer display 1. In the Print section, click Maintain Your Printer to access the Toolbox. 4. Load Letter or A4...you notice misaligned colors or lines in your printouts or on the printer control panel display, touch ( Setup ). 3. Touch Tools , touch Align Cartridges, and then follow the onscreen instructions. For more information about the print quality diagnostics page, see Improve print quality on page 59.
User Guide
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...Device Services tab, click the desired option, and then follow the onscreen instructions. 62 Chapter 5 Manage ink and printhead ENWW In the HP printer software (available from the printer display 1. Load Letter or A4 unused plain white paper into the input tray. 2. The cleaning ...process prints one page to attempt to access the Toolbox. 4. Touch Tools , touch Clean Cartridges, and then follow the onscreen instructions. Unnecessary cleaning wastes ink and shortens the life of the window. 3. To clean the printheads (Windows) ...
...Device Services tab, click the desired option, and then follow the onscreen instructions. 62 Chapter 5 Manage ink and printhead ENWW In the HP printer software (available from the printer display 1. Load Letter or A4 unused plain white paper into the input tray. 2. The cleaning ...process prints one page to attempt to access the Toolbox. 4. Touch Tools , touch Clean Cartridges, and then follow the onscreen instructions. Unnecessary cleaning wastes ink and shortens the life of the window. 3. To clean the printheads (Windows) ...
User Guide
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.... ● If you remove a printhead from drying out, always turn the printer off using a non-HP supply will not be covered under warranty. 64 Chapter 5 Manage ink and printhead ENWW HP cannot guarantee the quality or reliability of the printer, if unprotected, the printhead may cause damage to do... to your printer. ● Do not tilt the printer. For more information, see Printhead (cartridge) problem on page 59 for more information, see Ink levels on page 53. ● Refill the ink tanks when they are low on the printheads reduces ink evaporation. ● Install both the black and...
.... ● If you remove a printhead from drying out, always turn the printer off using a non-HP supply will not be covered under warranty. 64 Chapter 5 Manage ink and printhead ENWW HP cannot guarantee the quality or reliability of the printer, if unprotected, the printhead may cause damage to do... to your printer. ● Do not tilt the printer. For more information, see Printhead (cartridge) problem on page 59 for more information, see Ink levels on page 53. ● Refill the ink tanks when they are low on the printheads reduces ink evaporation. ● Install both the black and...
User Guide
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... troubleshooting ● Get more help ● Get help from the printer control panel ● Get help from the HP Smart app ● Jams and paper-feed issues ● Printhead (cartridge) problem ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● Solve problems using...
... troubleshooting ● Get more help ● Get help from the printer control panel ● Get help from the HP Smart app ● Jams and paper-feed issues ● Printhead (cartridge) problem ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● Solve problems using...
User Guide
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... the output tray extender, and then close the output tray. 3. a. Clean the printhead contacts. 3. Verify that the indicated printhead is turned on. 2. Contact HP support for assistance. Printhead (cartridge) problem If a message indicates a printhead problem, try the following in this section. Open the front door of the printer. 94 Chapter 7 Solve a problem...
... the output tray extender, and then close the output tray. 3. a. Clean the printhead contacts. 3. Verify that the indicated printhead is turned on. 2. Contact HP support for assistance. Printhead (cartridge) problem If a message indicates a printhead problem, try the following in this section. Open the front door of the printer. 94 Chapter 7 Solve a problem...
User Guide
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Open the printhead access door. If there is a plug on top of the printhead and the plastic tape from the carriage. e. Check if there is , remove the plug from top of the printhead or plastic tape on the printhead. Remove the printhead from contacts. Printhead (cartridge) problem 95 c. ENWW NOTE: Do not touch the electrical contacts on the printhead contacts. Push down to open the printhead latch unless instructed to do not open the printhead latch. b. NOTE: After you have set up the printer, do so. d.
Open the printhead access door. If there is a plug on top of the printhead and the plastic tape from the carriage. e. Check if there is , remove the plug from top of the printhead or plastic tape on the printhead. Remove the printhead from contacts. Printhead (cartridge) problem 95 c. ENWW NOTE: Do not touch the electrical contacts on the printhead contacts. Push down to open the printhead latch unless instructed to do not open the printhead latch. b. NOTE: After you have set up the printer, do so. d.
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... sure that the printheads are only applicable in damage to the printheads. 1. Close the output tray extender, and then close the output tray. 3. ENWW Printhead (cartridge) problem 97
... sure that the printheads are only applicable in damage to the printheads. 1. Close the output tray extender, and then close the output tray. 3. ENWW Printhead (cartridge) problem 97
User Guide
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... lint-free cloth to avoid problems such as carriage jams. 10. Make sure the printhead latch is properly closed to wipe the contacts. d. ENWW Printhead (cartridge) problem 99 The printer contacts are the set of gold-colored bumps positioned to wipe only the contacts, do not smear any ink or other...
... lint-free cloth to avoid problems such as carriage jams. 10. Make sure the printhead latch is properly closed to wipe the contacts. d. ENWW Printhead (cartridge) problem 99 The printer contacts are the set of gold-colored bumps positioned to wipe only the contacts, do not smear any ink or other...
User Guide
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... return and recycling programs in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. Environmental Protection Agency. HP conserves resources by the U.S. www.hp.com/sustainableimpact European Union Commission Regulation 1275/2008 For product power data, including the...IT ECO Declaration at the end of its most popular products. Plastics Plastic parts over 25 grams are available at : www.hp.com/go /ecodata or on ENERGY STAR certified imaging products: Additional ENERGY STAR certified imaging product model information is available in...
... return and recycling programs in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. Environmental Protection Agency. HP conserves resources by the U.S. www.hp.com/sustainableimpact European Union Commission Regulation 1275/2008 For product power data, including the...IT ECO Declaration at the end of its most popular products. Plastics Plastic parts over 25 grams are available at : www.hp.com/go /ecodata or on ENERGY STAR certified imaging products: Additional ENERGY STAR certified imaging product model information is available in...
User Guide
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...9711; ◯ ◯ ◯ - ◯ ◯ ◯ ◯ ◯ Print printed circuit board Control panel - ◯ ◯ ◯ ◯ ◯ 墨水匣 Cartridge ◯ ◯ ◯ ◯ ◯ ◯ Scanner assembly - ◯ ◯ ◯ ◯ ◯ 備考 1.〝超出 0.1 wt 0.01 wt Note 1: "...of presence. 備考 3 Note 3: "-" indicates that the restricted substance corresponds to the exemption. www.support.hp.com 126 Appendix A Technical information ENWW
...9711; ◯ ◯ ◯ - ◯ ◯ ◯ ◯ ◯ Print printed circuit board Control panel - ◯ ◯ ◯ ◯ ◯ 墨水匣 Cartridge ◯ ◯ ◯ ◯ ◯ ◯ Scanner assembly - ◯ ◯ ◯ ◯ ◯ 備考 1.〝超出 0.1 wt 0.01 wt Note 1: "...of presence. 備考 3 Note 3: "-" indicates that the restricted substance corresponds to the exemption. www.support.hp.com 126 Appendix A Technical information ENWW
User Guide
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... view and print settings 74 O operating systems supported 116 P paper clear jams 85 HP, order 10 skewed pages 92 troubleshoot feeding 91 paper-feed problems, troubleshoot 91 power troubleshoot 107 print specifications 117 troubleshoot 107 R recycle ink cartridges 123 regulatory notices 118 regulatory model identification number 118 wireless statements 119 S scan from...
... view and print settings 74 O operating systems supported 116 P paper clear jams 85 HP, order 10 skewed pages 92 troubleshoot feeding 91 paper-feed problems, troubleshoot 91 power troubleshoot 107 print specifications 117 troubleshoot 107 R recycle ink cartridges 123 regulatory notices 118 regulatory model identification number 118 wireless statements 119 S scan from...