User Guide
Page 15
... cloth that have finished, reconnect the USB cable and power cable to clean the underside of which can damage the scanner. Disconnect the USB cable and power cable from the scanner. 2. You should include cleaning the scanner glass and the transparent materials adapter (TMA). Clean the scanner glass 1. HP Scanjet G2710 Photo Scanner Clean the TMA with glass...
... cloth that have finished, reconnect the USB cable and power cable to clean the underside of which can damage the scanner. Disconnect the USB cable and power cable from the scanner. 2. You should include cleaning the scanner glass and the transparent materials adapter (TMA). Clean the scanner glass 1. HP Scanjet G2710 Photo Scanner Clean the TMA with glass...
User Guide
Page 17
...scanner, the computer, and the power source. If the USB cable is open. 2. If the carriage does not move it is connected to a port on your computer. Turn the computer off, wait 60 seconds, and then turn on again. 4. Close the HP Photosmart software, if it to ...a port on the front of the scanner correctly. Disconnect the cable that the scanner is connected to use the scanner, use the following procedure: 1. Disconnect the USB cable and power cable from the scanner. 2. Troubleshooting 15
...scanner, the computer, and the power source. If the USB cable is open. 2. If the carriage does not move it is connected to a port on your computer. Turn the computer off, wait 60 seconds, and then turn on again. 4. Close the HP Photosmart software, if it to ...a port on the front of the scanner correctly. Disconnect the cable that the scanner is connected to use the scanner, use the following procedure: 1. Disconnect the USB cable and power cable from the scanner. 2. Troubleshooting 15
User Guide
Page 18
... Features tool) and then select the HP Photosmart software. Turn the scanner off using the HP Photosmart software CD that both the USB cable and power cable are securely connected. 2. You might need to install. Reinstall, using the power switch, wait 60 seconds, and then...then click Control Panel (in Windows Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. Click Remove. Additional troubleshooting information If you have the HP Photosmart software installed, you insert the CD, an installation interface launches automatically. After each ...
... Features tool) and then select the HP Photosmart software. Turn the scanner off using the HP Photosmart software CD that both the USB cable and power cable are securely connected. 2. You might need to install. Reinstall, using the power switch, wait 60 seconds, and then...then click Control Panel (in Windows Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. Click Remove. Additional troubleshooting information If you have the HP Photosmart software installed, you insert the CD, an installation interface launches automatically. After each ...
User Guide
Page 19
...to go through a warm-up period before scanning can begin . From the Scanner events list, select Scan button press. • Ensure that the power cable has not become disconnected from the list. • Open Properties, and then click the Events tab. Scanner will not turn on If the scanner will...; Open Control Panel, select Scanners and Cameras, and then select your computer. • The buttons might be disabled. Check to see that the HP Scanning software option is selected. • Windows XP and Vista: Ensure the Take No Action option is in the on when you press the front...
...to go through a warm-up period before scanning can begin . From the Scanner events list, select Scan button press. • Ensure that the power cable has not become disconnected from the list. • Open Properties, and then click the Events tab. Scanner will not turn on If the scanner will...; Open Control Panel, select Scanners and Cameras, and then select your computer. • The buttons might be disabled. Check to see that the HP Scanning software option is selected. • Windows XP and Vista: Ensure the Take No Action option is in the on when you press the front...
User Guide
Page 23
... and turned on. • Turn off the scanner power switch and turn on the back of the computer. Another USB cable might not be compatible with the scanner. For additional USB troubleshooting information, see www.hp.com/ support, select your country/region, and then...of the scanner. Check the cables Cable type Power cable USB cable TMA cable Action The power cable is connected between the scanner and a power outlet. • Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. • If the power cable is connected to a surge ...
... and turned on. • Turn off the scanner power switch and turn on the back of the computer. Another USB cable might not be compatible with the scanner. For additional USB troubleshooting information, see www.hp.com/ support, select your country/region, and then...of the scanner. Check the cables Cable type Power cable USB cable TMA cable Action The power cable is connected between the scanner and a power outlet. • Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. • If the power cable is connected to a surge ...
User Guide
Page 30
... adapter (TMA) clean 13 crop images 12 models, scanner 10 scan slides or negatives with HP Scanjet G4010 10 specifications 23 troubleshoot 19 troubleshoot buttons 17 cables 21 customer support 25 fuzzy images 18 installation 20 negatives 19 power 17 reset scanner 15 scanner 16 slides 19 speed 17, 18 test scanner hardware 15...
... adapter (TMA) clean 13 crop images 12 models, scanner 10 scan slides or negatives with HP Scanjet G4010 10 specifications 23 troubleshoot 19 troubleshoot buttons 17 cables 21 customer support 25 fuzzy images 18 installation 20 negatives 19 power 17 reset scanner 15 scanner 16 slides 19 speed 17, 18 test scanner hardware 15...