HP Color LaserJet 3550 and 3700 series - User Guide
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... cartridges 110 Print cartridge authentication 111 HP fraud hotline ...111 Replacing supplies and parts 112 Locating supplies and parts 112 Supply replacement guidelines 112 Changing print cartridges 112 Replacing the transfer kit 115 Replacing the fuser and pickup roller 119 Cleaning the printer ...128 To clean the printer using ...paper jams ...156 Jam in Tray 1 ...156 Jam in Tray 2 or Tray 3 158 Jam inside the upper rear door 160 Jam inside the fuser area 162 Jam inside the lower rear door (rear output bin 167 Jam inside the front door 168 Jam in the duplexer ...170 Paper handling...
... cartridges 110 Print cartridge authentication 111 HP fraud hotline ...111 Replacing supplies and parts 112 Locating supplies and parts 112 Supply replacement guidelines 112 Changing print cartridges 112 Replacing the transfer kit 115 Replacing the fuser and pickup roller 119 Cleaning the printer ...128 To clean the printer using ...paper jams ...156 Jam in Tray 1 ...156 Jam in Tray 2 or Tray 3 158 Jam inside the upper rear door 160 Jam inside the fuser area 162 Jam inside the lower rear door (rear output bin 167 Jam inside the front door 168 Jam in the duplexer ...170 Paper handling...
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... connections 195 Appendix B Service and support Hewlett-Packard limited warranty statement 199 Print cartridge, transfer unit, and fuser limited warranty statement 201 HP maintenance agreements 202 On-site service agreements 202 Extended warranty ...202 Repacking the printer ...203 To repack the ... environment 209 Ozone production ...209 Power consumption ...210 Toner consumption ...210 Paper use ...210 Plastics ...210 HP LaserJet printing supplies 210 HP printing supplies returns and recycling program information 210 Paper ...211 Material restrictions ...211 Material Safety Data Sheet (...
... connections 195 Appendix B Service and support Hewlett-Packard limited warranty statement 199 Print cartridge, transfer unit, and fuser limited warranty statement 201 HP maintenance agreements 202 On-site service agreements 202 Extended warranty ...202 Repacking the printer ...203 To repack the ... environment 209 Ozone production ...209 Power consumption ...210 Toner consumption ...210 Paper use ...210 Plastics ...210 HP LaserJet printing supplies 210 HP printing supplies returns and recycling program information 210 Paper ...211 Material restrictions ...211 Material Safety Data Sheet (...
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... LaserJet 3700dn and 3700dtn printer models) OVERRIDE A4/LETTER MANUAL FEED COURIER FONT (available for the HP Color LaserJet 3700 series printer) WIDE A4 (available for the HP Color LaserJet 3700 series printer) PRINT PS ERRORS (available for more information. ENWW Paper Handling TRAY 1... Configure device menu See Configure device menu and Changing printer control panel configuration settings for the HP Color LaserJet 3700 series printer) PCL ADJUST COLOR SET REGISTRATION FUSER MODES AUTO SENSE MODE INK TRANSPARENCY OPTIMIZE CALIBRATE NOW CREATE CLEANING PAGE PROCESS CLEANING PAGE Menu ...
... LaserJet 3700dn and 3700dtn printer models) OVERRIDE A4/LETTER MANUAL FEED COURIER FONT (available for the HP Color LaserJet 3700 series printer) WIDE A4 (available for the HP Color LaserJet 3700 series printer) PRINT PS ERRORS (available for more information. ENWW Paper Handling TRAY 1... Configure device menu See Configure device menu and Changing printer control panel configuration settings for the HP Color LaserJet 3700 series printer) PCL ADJUST COLOR SET REGISTRATION FUSER MODES AUTO SENSE MODE INK TRANSPARENCY OPTIMIZE CALIBRATE NOW CREATE CLEANING PAGE PROCESS CLEANING PAGE Menu ...
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... the sub-items ADJUST TRAY 1, ADJUST TRAY 2, and ADJUST TRAY 3 is being used. The default is REJECTGUARD FUSER. Allows 1-sided and 2-sided image alignment. REJECT-GUARD FUSER stops the print job when a noncompatible transparency is TRAY 2. Menu item ADJUST COLOR SET REGISTRATION AUTO SENSE MODE INK...DENSITY BLACK DENSITY RESTORE COLOR VALUES PRINT TEST PAGE Source ADJUST TRAY 1 ADJUST TRAY 2 ADJUST TRAY 3 EXPANDED SENSING TRANSPARENCY ONLY REJECT-GUARD FUSER ACCEPT-NOT ADVISED A list of print media it senses. Allows you to PLAIN or ANY SIZE, and the print job does not ...
... the sub-items ADJUST TRAY 1, ADJUST TRAY 2, and ADJUST TRAY 3 is being used. The default is REJECTGUARD FUSER. Allows 1-sided and 2-sided image alignment. REJECT-GUARD FUSER stops the print job when a noncompatible transparency is TRAY 2. Menu item ADJUST COLOR SET REGISTRATION AUTO SENSE MODE INK...DENSITY BLACK DENSITY RESTORE COLOR VALUES PRINT TEST PAGE Source ADJUST TRAY 1 ADJUST TRAY 2 ADJUST TRAY 3 EXPANDED SENSING TRANSPARENCY ONLY REJECT-GUARD FUSER ACCEPT-NOT ADVISED A list of print media it senses. Allows you to PLAIN or ANY SIZE, and the print job does not ...
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... NOW Values T1 DOWN T1 UP T2 UP 1 T1 UP 2 T2 DOWN 1 T2 DOWN 2 LEADING EDGE UP LEADING EDGE DOWN REDUCE BKGROUND 1 REDUCE BKGROUND 2 FUSER DOWN 1 FUSER DOWN 2 FILM OFFSET GHOST PREVENTION PRE-ROTATION RESTORE OPTIMIZE CREATE CLEANING PAGE PROCESS CLEANING PAGE Description Allows you to make changes to be used for...
... NOW Values T1 DOWN T1 UP T2 UP 1 T1 UP 2 T2 DOWN 1 T2 DOWN 2 LEADING EDGE UP LEADING EDGE DOWN REDUCE BKGROUND 1 REDUCE BKGROUND 2 FUSER DOWN 1 FUSER DOWN 2 FILM OFFSET GHOST PREVENTION PRE-ROTATION RESTORE OPTIMIZE CREATE CLEANING PAGE PROCESS CLEANING PAGE Description Allows you to make changes to be used for...
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Allows you to inform the printer that a new transfer kit or a new fuser kit has been installed. 38 Chapter 2 Control panel ENWW Allows you to enable and disable PowerSave. However, this menu does not restore HP Jetdirect network settings to factory defaults. Menu item RESTORE FACTORY SETTINGS POWERSAVE RESET SUPPLIES Values None OFF ON NEW TRANSFER KIT NEW FUSER KIT Description Allows you to clear the page buffer, to remove all perishable personality data, to reset the printing environment, and to return all default settings to factory default values. The default is ON.
Allows you to inform the printer that a new transfer kit or a new fuser kit has been installed. 38 Chapter 2 Control panel ENWW Allows you to enable and disable PowerSave. However, this menu does not restore HP Jetdirect network settings to factory defaults. Menu item RESTORE FACTORY SETTINGS POWERSAVE RESET SUPPLIES Values None OFF ON NEW TRANSFER KIT NEW FUSER KIT Description Allows you to clear the page buffer, to remove all perishable personality data, to reset the printing environment, and to return all default settings to factory default values. The default is ON.
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...of paper outside the printer's specifications will cause a loss of print quality and will increase the chance of the HP Color LaserJet 3550 and 3700 series printer image fusers. This service is designed for the temperatures of paper jams. ● Do not use paper with this chapter ...or the HP LaserJet Printer Family Print Media Specification Guide and still not print satisfactorily. See Supplies and accessories for 0.1 ...
...of paper outside the printer's specifications will cause a loss of print quality and will increase the chance of the HP Color LaserJet 3550 and 3700 series printer image fusers. This service is designed for the temperatures of paper jams. ● Do not use paper with this chapter ...or the HP LaserJet Printer Family Print Media Specification Guide and still not print satisfactorily. See Supplies and accessories for 0.1 ...
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... the configuration page. Supplies status page The supplies status page illustrates the remaining life for those devices. If you are using non-HP supplies, the supplies status page might not show the remaining life for the following printer supplies: ● print cartridges (all colors...) ● transfer unit ● fuser To print the supplies status page 1. Press to select PRINT CONFIGURATION. Press to select Information. 4. If the printer is configured with EIO...
... the configuration page. Supplies status page The supplies status page illustrates the remaining life for those devices. If you are using non-HP supplies, the supplies status page might not show the remaining life for the following printer supplies: ● print cartridges (all colors...) ● transfer unit ● fuser To print the supplies status page 1. Press to select PRINT CONFIGURATION. Press to select Information. 4. If the printer is configured with EIO...
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...pages2 4,000 pages2 Approximate time period1 6 months 4 months Image Transfer kit REPLACE TRANSFER KIT 75,000 pages3 60 months Image Fuser kit REPLACE FUSER KIT 75,000 pages3 60 months 1 Approximate life is reduced by checking the print cartridge life. Managing supplies Using, storing..., and monitoring print cartridges can verify the life expectancy by frequently printing many 1- Approximate replacement intervals for supplies for the HP ...
...pages2 4,000 pages2 Approximate time period1 6 months 4 months Image Transfer kit REPLACE TRANSFER KIT 75,000 pages3 60 months Image Fuser kit REPLACE FUSER KIT 75,000 pages3 60 months 1 Approximate life is reduced by checking the print cartridge life. Managing supplies Using, storing..., and monitoring print cartridges can verify the life expectancy by frequently printing many 1- Approximate replacement intervals for supplies for the HP ...
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... CARTRIDGE REPLACE CARTRIDGE 6,000 pages2 Approximate time period1 4 months Image Transfer kit REPLACE TRANSFER KIT 75,000 pages3 50 months Image Fuser kit REPLACE FUSER KIT 75,000 pages3 50 months 1 Approximate life is based on 1,500 pages per month. 2 Approximate average A4-/letter-size...the print cartridge life You can check the print cartridge life using the printer control panel, the embedded Web server, printer software, HP toolbox, or HP Web Jetadmin software. ENWW Managing supplies 109 Using the printer control panel to enter the MENUS. 2. Press MENU to check print ...
... CARTRIDGE REPLACE CARTRIDGE 6,000 pages2 Approximate time period1 4 months Image Transfer kit REPLACE TRANSFER KIT 75,000 pages3 50 months Image Fuser kit REPLACE FUSER KIT 75,000 pages3 50 months 1 Approximate life is based on 1,500 pages per month. 2 Approximate average A4-/letter-size...the print cartridge life You can check the print cartridge life using the printer control panel, the embedded Web server, printer software, HP toolbox, or HP Web Jetadmin software. ENWW Managing supplies 109 Using the printer control panel to enter the MENUS. 2. Press MENU to check print ...
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... not covered by labeling and blue plastic handles. The transfer unit, fuser, and pickup roller are identified by the HewlettPackard warranty or service agreements. Hewlett-Packard recommends the use of HP products in this section when replacing printer supplies or parts. Use of... Chapter 7 Maintenance ENWW However, if these parts become damaged, they should be replaced. CAUTION Supply item and part locations 1 fuser 2 print cartridges 3 transfer unit 4 pickup roller Supply replacement guidelines To facilitate the replacement of supplies, keep the following figure illustrates...
... not covered by labeling and blue plastic handles. The transfer unit, fuser, and pickup roller are identified by the HewlettPackard warranty or service agreements. Hewlett-Packard recommends the use of HP products in this section when replacing printer supplies or parts. Use of... Chapter 7 Maintenance ENWW However, if these parts become damaged, they should be replaced. CAUTION Supply item and part locations 1 fuser 2 print cartridges 3 transfer unit 4 pickup roller Supply replacement guidelines To facilitate the replacement of supplies, keep the following figure illustrates...
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...RESETS. 5. Press to highlight Configure Device. 3. The image fuser kit contains a replacement fuser and a Tray 2 pickup roller for replacing the fuser. Press to highlight YES. 11. Press to highlight NEW TRANSFER KIT. 9. Replacing the fuser and pickup roller Replace the fuser and pickup roller when the printer control panel displays the message... to select RESET SUPPLIES. 8. The transfer unit count is reset and the printer is reset again. After replacing the fuser, you want to continue printing past it was damaged), or if you must be incorrect until the kit is replaced ...
...RESETS. 5. Press to highlight Configure Device. 3. The image fuser kit contains a replacement fuser and a Tray 2 pickup roller for replacing the fuser. Press to highlight YES. 11. Press to highlight NEW TRANSFER KIT. 9. Replacing the fuser and pickup roller Replace the fuser and pickup roller when the printer control panel displays the message... to select RESET SUPPLIES. 8. The transfer unit count is reset and the printer is reset again. After replacing the fuser, you want to continue printing past it was damaged), or if you must be incorrect until the kit is replaced ...
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Wait 10 minutes before proceeding. 3. Remove the lower rear door (rear output bin). 120 Chapter 7 Maintenance ENWW WARNING! Lift and pull the lower rear door (rear output bin) while using your finger to press the tab with ridges on the left side of the door. Slide out the lower rear door (rear output bin) tray extender. 4. 2. Open the lower rear door (rear output bin). The fuser will be hot.
Wait 10 minutes before proceeding. 3. Remove the lower rear door (rear output bin). 120 Chapter 7 Maintenance ENWW WARNING! Lift and pull the lower rear door (rear output bin) while using your finger to press the tab with ridges on the left side of the door. Slide out the lower rear door (rear output bin) tray extender. 4. 2. Open the lower rear door (rear output bin). The fuser will be hot.
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ENWW Replacing supplies and parts 121 NOTE 6. Remove the new fuser from the bag. Pull the fuser out of the used fuser, go to properly dispose of the printer. Place your thumbs on the blue ridges (near the warning label) and, using fingers, pull up on how to http://www.hp.com/recycle. 7. For information on the blue latches. 5.
ENWW Replacing supplies and parts 121 NOTE 6. Remove the new fuser from the bag. Pull the fuser out of the used fuser, go to properly dispose of the printer. Place your thumbs on the blue ridges (near the warning label) and, using fingers, pull up on how to http://www.hp.com/recycle. 7. For information on the blue latches. 5.
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Push both sides of the fuser until the fuser clicks into the printer. 9. Press the black ridges on the blue latches. Hold the fuser with your thumbs on the blue ridges and fingers on the front of the fuser into place. 10. 8. Rotate the green levers to the up position. 122 Chapter 7 Maintenance ENWW
Push both sides of the fuser until the fuser clicks into the printer. 9. Press the black ridges on the blue latches. Hold the fuser with your thumbs on the blue ridges and fingers on the front of the fuser into place. 10. 8. Rotate the green levers to the up position. 122 Chapter 7 Maintenance ENWW
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Remove Tray 2 and place it on the pickup roller to push on the blue side of the pickup roller until the peg comes out of the pickup roller from the printer. 124 Chapter 7 Maintenance ENWW See To replace the pickup roller for instructions. Use one finger to remove the left peg of the right hole. 3. Pull down gently on a flat surface. 2. NOTE NOTE After replacing the fuser, you must also replace the pickup roller. To replace the pickup roller The printer should still be turned off. 1.
Remove Tray 2 and place it on the pickup roller to push on the blue side of the pickup roller until the peg comes out of the pickup roller from the printer. 124 Chapter 7 Maintenance ENWW See To replace the pickup roller for instructions. Use one finger to remove the left peg of the right hole. 3. Pull down gently on a flat surface. 2. NOTE NOTE After replacing the fuser, you must also replace the pickup roller. To replace the pickup roller The printer should still be turned off. 1.
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... is reset and the printer is likely to result in print quality degradation in the near future. Once the fuser kit count has been reset after an end-of-life message, feedback on . Turn the printer on the kit's remaining life will be reset using ...the printer control panel. If the message NEW FUSER KIT appears, go to select it clicks into place. 8. If you must be incorrect until it . If the message does not appear, you want to...
... is reset and the printer is likely to result in print quality degradation in the near future. Once the fuser kit count has been reset after an end-of-life message, feedback on . Turn the printer on the kit's remaining life will be reset using ...the printer control panel. If the message NEW FUSER KIT appears, go to select it clicks into place. 8. If you must be incorrect until it . If the message does not appear, you want to...
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Press to select Configure Device. 4. ENWW Replacing supplies and parts 127 To reset the fuser count 1. Press to select NEW FUSER KIT. 10. Press to highlight NEW FUSER KIT. 9. Press to select RESET SUPPLIES. 8. Press to highlight RESET SUPPLIES. 7. Press to highlight RESETS. 5. Press to highlight Configure Device. 3. Press to highlight YES. 11. Press to use. The fuser count is reset and the printer is ready to select YES. Press MENU to select RESETS. 6. Press to enter the MENUS. 2.
Press to select Configure Device. 4. ENWW Replacing supplies and parts 127 To reset the fuser count 1. Press to select NEW FUSER KIT. 10. Press to highlight NEW FUSER KIT. 9. Press to select RESET SUPPLIES. 8. Press to highlight RESET SUPPLIES. 7. Press to highlight RESETS. 5. Press to highlight Configure Device. 3. Press to highlight YES. 11. Press to use. The fuser count is reset and the printer is ready to select YES. Press MENU to select RESETS. 6. Press to enter the MENUS. 2.
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...network, parallel, or USB 1.1 [The parallel interface provides backward compatibility; For additional information on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? If you are experiencing problems with the printer, the following checklist can resolve... cannot find solutions to power? ● Is the printer on the cartridge removed? ● Were recently installed supply items (image fuser kit and image transfer kit) installed correctly? Was the pull tab on ? ● Is the printer in this guide, see ...
...network, parallel, or USB 1.1 [The parallel interface provides backward compatibility; For additional information on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? If you are experiencing problems with the printer, the following checklist can resolve... cannot find solutions to power? ● Is the printer on the cartridge removed? ● Were recently installed supply items (image fuser kit and image transfer kit) installed correctly? Was the pull tab on ? ● Is the printer in this guide, see ...
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...is a jam in Tray 1, but a job sent requires a specific paper type and size that is not made by HP. The first pending print job will be cancelled. 13.XX.YY FUSER JAM LOWER REAR DOOR alternates with To continue press Press to print from the tray. Press for help press There... is a jam inside the lower rear door (rear output bin) behind the fuser. Service or repairs required as a result of using non-HP supplies are not engaged. Control panel messages Control panel messages Control panel message Description Recommended action If no paper is in...
...is a jam in Tray 1, but a job sent requires a specific paper type and size that is not made by HP. The first pending print job will be cancelled. 13.XX.YY FUSER JAM LOWER REAR DOOR alternates with To continue press Press to print from the tray. Press for help press There... is a jam inside the lower rear door (rear output bin) behind the fuser. Service or repairs required as a result of using non-HP supplies are not engaged. Control panel messages Control panel messages Control panel message Description Recommended action If no paper is in...