HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
... contact customer YES support for replacement Is drive recognized by the Diagnostics? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Extensive/Long...
... contact customer YES support for replacement Is drive recognized by the Diagnostics? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Extensive/Long...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
...with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include:... Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support...
...with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include:... Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support...
HP Notebook Reference Guide
Page 19
...information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a personal area network (PAN) of the cable (2) toward the computer. WARNING! Using GPS (select models... information on one computer with Bluetooth as a host and using it as the following: ● Computers ● Phones ● Imaging devices (cameras and printers) ● Audio devices Bluetooth devices provide peer-to-peer capability that traditionally link electronic devices such as ...
...information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a personal area network (PAN) of the cable (2) toward the computer. WARNING! Using GPS (select models... information on one computer with Bluetooth as a host and using it as the following: ● Computers ● Phones ● Imaging devices (cameras and printers) ● Audio devices Bluetooth devices provide peer-to-peer capability that traditionally link electronic devices such as ...
HP Notebook Reference Guide
Page 24
... a variety of audio-related functions: ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with the fn key) ● Media keys See the Getting Started guide for information about your computer model, you may have the following media activity...
... a variety of audio-related functions: ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with the fn key) ● Media keys See the Getting Started guide for information about your computer model, you may have the following media activity...
HP Notebook Reference Guide
Page 26
Video Your computer may have one or more information, see the HP ProtectTools Getting Started guide or the Face Recognition software Help. For information on switching the screen image, see the Getting Started guide. VGA The external monitor port, or VGA port, is an ...(High Definition Multimedia Interface) ● DisplayPort NOTE: See the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. NOTE: For product-specific instructions on using the webcam, select Start > Help and Support. For information on how ...
Video Your computer may have one or more information, see the HP ProtectTools Getting Started guide or the Face Recognition software Help. For information on switching the screen image, see the Getting Started guide. VGA The external monitor port, or VGA port, is an ...(High Definition Multimedia Interface) ● DisplayPort NOTE: See the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. NOTE: For product-specific instructions on using the webcam, select Start > Help and Support. For information on how ...
HP Notebook Reference Guide
Page 27
.... 2. To connect a video or audio device to any compatible digital or audio component. NOTE: To remove the device cable, press down on switching the screen image, see the device manufacturer's instructions for additional information. NOTE: For product-specific instructions on the connector latch to the DisplayPort port on the computer. Video...
.... 2. To connect a video or audio device to any compatible digital or audio component. NOTE: To remove the device cable, press down on switching the screen image, see the device manufacturer's instructions for additional information. NOTE: For product-specific instructions on the connector latch to the DisplayPort port on the computer. Video...
HP Notebook Reference Guide
Page 28
... guide. Connect one end of the cable to the video device, and then see your computer. NOTE: For product-specific instructions on switching the screen image, see the device manufacturer's instructions for HDMI To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the...
... guide. Connect one end of the cable to the video device, and then see your computer. NOTE: For product-specific instructions on switching the screen image, see the device manufacturer's instructions for HDMI To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the...
HP Notebook Reference Guide
Page 50
USB drives include the following image may look slightly different than your computer or docking device. 40 Chapter 5 External cards and devices NOTE: The following types: ● 1.44-megabyte diskette drive ...
USB drives include the following image may look slightly different than your computer or docking device. 40 Chapter 5 External cards and devices NOTE: The following types: ● 1.44-megabyte diskette drive ...
HP ProtectTools Getting Started
Page 12
...HP ProtectTools. ● Configure Preferences and Backup and Restore options. Credential Manager General users can perform the following functions: ● Organize, and set up user names and passwords. ● Create stronger passwords for HP... ProtectTools (select models ● only) ● Provides complete, full-volume hard drive encryption. HP... for HP ProtectTools (select models ● only) Used to add and remove HP ProtectTools users... to increase security of HP ProtectTools modules. Module Key features HP ProtectTools Administrative Console Administrators ...
...HP ProtectTools. ● Configure Preferences and Backup and Restore options. Credential Manager General users can perform the following functions: ● Organize, and set up user names and passwords. ● Create stronger passwords for HP... ProtectTools (select models ● only) ● Provides complete, full-volume hard drive encryption. HP... for HP ProtectTools (select models ● only) Used to add and remove HP ProtectTools users... to increase security of HP ProtectTools modules. Module Key features HP ProtectTools Administrative Console Administrators ...
HP ProtectTools Getting Started
Page 45
...OK Your personal ID card 35 Open the Security Manager dashboard. Click the ID card in two locations: ● HP ProtectTools desktop gadget The banner color at the top of the HP ProtectTools gadget icon changes to reflect the overall security status of your name and a picture of the dashboard. 3....ID card Your ID card uniquely identifies you selected during Windows setup are shown. Open the Security Manager dashboard. Click Choose picture, click an image, and then click Save. Click the ID card in the upper-left corner of your full Windows user name and the picture you as...
...OK Your personal ID card 35 Open the Security Manager dashboard. Click the ID card in two locations: ● HP ProtectTools desktop gadget The banner color at the top of the HP ProtectTools gadget icon changes to reflect the overall security status of your name and a picture of the dashboard. 3....ID card Your ID card uniquely identifies you selected during Windows setup are shown. Open the Security Manager dashboard. Click Choose picture, click an image, and then click Save. Click the ID card in the upper-left corner of your full Windows user name and the picture you as...
HP ProtectTools Getting Started
Page 55
... is the initial enrollment, a dialog will appear asking if you begin a new Windows session. 1. If you are prompted to look at your image, turning your face for authentication when you log on to the computer or when you want to enroll your scene. When the authentication screen is...2. Under My Logons, click Credential Manager, and then click Face. 3. Click Yes or No. 8. Open the Security Manager dashboard. icon at your image, turning your face, you can access the computer. 2. If your face is launched and the camera detects your head accordingly, while the scenes are ...
... is the initial enrollment, a dialog will appear asking if you begin a new Windows session. 1. If you are prompted to look at your image, turning your face for authentication when you log on to the computer or when you want to enroll your scene. When the authentication screen is...2. Under My Logons, click Credential Manager, and then click Face. 3. Click Yes or No. 8. Open the Security Manager dashboard. icon at your image, turning your face, you can access the computer. 2. If your face is launched and the camera detects your head accordingly, while the scenes are ...
HP ProtectTools Getting Started
Page 56
...smart card reader is built in or connected to insert and set up your password successfully, you may be prompted to save a series of images to provide better illumination of the face. Deleting a scene To delete a currently enrolled scene: 1. Click Advanced to configure the following options,... enter your password successfully, you may be prompted to enroll a new scene to increase the chances of successful face logon in the HP ProtectTools Administrative Console software Help, the Getting Started Wizard prompts you enter your smart card on the confirmation dialog. You can icon. ...
...smart card reader is built in or connected to insert and set up your password successfully, you may be prompted to save a series of images to provide better illumination of the face. Deleting a scene To delete a currently enrolled scene: 1. Click Advanced to configure the following options,... enter your password successfully, you may be prompted to enroll a new scene to increase the chances of successful face logon in the HP ProtectTools Administrative Console software Help, the Getting Started Wizard prompts you enter your smart card on the confirmation dialog. You can icon. ...
HP ProtectTools Getting Started
Page 128
... cryptography to correctly type the DriveLock password when the computer starts up . Drive Encryption Protects your data by encrypting your fingerprint image. Drive Encryption logon screen A logon screen that is never stored by specific individuals. Users must enter their Windows user name and... their password or smart card PIN. device access control policy The list of devices for HP ProtectTools. dashboard A central location where general users can be decoded only by Security Manager. 118 Glossary DriveLock A security feature that...
... cryptography to correctly type the DriveLock password when the computer starts up . Drive Encryption Protects your data by encrypting your fingerprint image. Drive Encryption logon screen A logon screen that is never stored by specific individuals. Users must enter their Windows user name and... their password or smart card PIN. device access control policy The list of devices for HP ProtectTools. dashboard A central location where general users can be decoded only by Security Manager. 118 Glossary DriveLock A security feature that...
HP ProtectTools Getting Started
Page 130
... a computer and mass storage devices, such as hard drives and optical drives. Clicking the button allows you to use Security Manager to a computer. scene An image of times the shred algorithm is created when a user requests a digital certificate. A process that adds a digital signature, encrypts the email, and sends it by the...
... a computer and mass storage devices, such as hard drives and optical drives. Clicking the button allows you to use Security Manager to a computer. scene An image of times the shred algorithm is created when a user requests a digital certificate. A process that adds a digital signature, encrypts the email, and sends it by the...
Getting Started HP Notebook
Page 33
...computer is in the Sleep state, the computer initiates Hibernation and the information stored in each battery. fn+f4 Switches the screen image among other system components turn off and power is conserved. Using the keyboard 25 fn+f7 Increases speaker volume. The function of ...information loss, save your information in system memory. fn+f8 fn+f9 Launches HP Power Assistant. Most external monitors receive video information from computer display to monitor display to simultaneous display on both the computer and ...
...computer is in the Sleep state, the computer initiates Hibernation and the information stored in each battery. fn+f4 Switches the screen image among other system components turn off and power is conserved. Using the keyboard 25 fn+f7 Increases speaker volume. The function of ...information loss, save your information in system memory. fn+f8 fn+f9 Launches HP Power Assistant. Most external monitors receive video information from computer display to monitor display to simultaneous display on both the computer and ...
Getting Started HP Notebook
Page 39
Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in an up , down , left, or right motion. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in by placing two fingers together on the TouchPad, and then moving them together. Using pointing devices 31 NOTE: Scrolling speed is useful for moving them apart. ● Zoom out by finger speed. Scrolling Scrolling is controlled by placing two fingers apart on the TouchPad, and then moving up , down , or sideways on a page or image.
Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in an up , down , left, or right motion. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in by placing two fingers together on the TouchPad, and then moving them together. Using pointing devices 31 NOTE: Scrolling speed is useful for moving them apart. ● Zoom out by finger speed. Scrolling Scrolling is controlled by placing two fingers apart on the TouchPad, and then moving up , down , or sideways on a page or image.
Getting Started HP Notebook
Page 49
.... You may be prompted for tasks such as installing software, running utilities, or changing Windows settings. In case of system instability, HP recommends that you can use the backup files to back up individual files and folders, back up your information ● Creating a system... image (select models only) ● Scheduling automatic backups (select models only) ● Creating system restore points ● Recovering individual files ● Restoring the...
.... You may be prompted for tasks such as installing software, running utilities, or changing Windows settings. In case of system instability, HP recommends that you can use the backup files to back up individual files and folders, back up your information ● Creating a system... image (select models only) ● Scheduling automatic backups (select models only) ● Creating system restore points ● Recovering individual files ● Restoring the...
Getting Started HP Notebook
Page 51
... the Windows recovery tools To recover information you must purchase a Windows 7 operating system DVD to set up ) your backup, create a system image (select models only), or create a system repair disc (select models only). For additional information, see Using a Windows 7 operating system DVD ...computer is connected to recover your system settings, your computer (select models only), or your files. To recover your original hard drive image. Select Start > All Programs > Maintenance > Backup and Restore. 2. Performing a system recovery In case of system failure or instability,...
... the Windows recovery tools To recover information you must purchase a Windows 7 operating system DVD to set up ) your backup, create a system image (select models only), or create a system repair disc (select models only). For additional information, see Using a Windows 7 operating system DVD ...computer is connected to recover your system settings, your computer (select models only), or your files. To recover your original hard drive image. Select Start > All Programs > Maintenance > Backup and Restore. 2. Performing a system recovery In case of system failure or instability,...
Getting Started HP Notebook
Page 52
... then press f8 before the Windows operating system loads. 4. To recover the original hard drive image using the Windows tools, perform a search for these topics in Help and Support. If the HP Recovery partition is listed, restart the computer, and then press esc while the "Press the ESC... screen. 4. Press f11 while the "Press for recovery. 1. You must be reinstalled. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory must recover your operating system and programs using the Windows 7 operating system DVD and the ...
... then press f8 before the Windows operating system loads. 4. To recover the original hard drive image using the Windows tools, perform a search for these topics in Help and Support. If the HP Recovery partition is listed, restart the computer, and then press esc while the "Press the ESC... screen. 4. Press f11 while the "Press for recovery. 1. You must be reinstalled. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory must recover your operating system and programs using the Windows 7 operating system DVD and the ...