HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... or editorial errors or omissions contained herein. Nothing herein should be liable for any errors, bad sectors, and/or recovery of readable information. HP shall not be construed as constituting an additional warranty. Trademark acknowledgments, if needed. 468218-002, Created October 2011 Page...&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. The...
... or editorial errors or omissions contained herein. Nothing herein should be liable for any errors, bad sectors, and/or recovery of readable information. HP shall not be construed as constituting an additional warranty. Trademark acknowledgments, if needed. 468218-002, Created October 2011 Page...&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. The...
HP Notebook Reference Guide
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... and Support > User Guides. 1 Introduction This guide contains general information about your computer, including product-specific features, backup and recovery, maintenance, and specifications. NOTE: Some of your new computer 1 The poster is also available on the Web at http://www... go /bsc. ● Help and Support-Contains information about your user guides and reference material. ● Getting Started-Contains information about HP notebook computers. This guide is included in the box with your computer. Finding more information about your computer, select Start > Help and ...
... and Support > User Guides. 1 Introduction This guide contains general information about your computer, including product-specific features, backup and recovery, maintenance, and specifications. NOTE: Some of your new computer 1 The poster is also available on the Web at http://www... go /bsc. ● Help and Support-Contains information about your user guides and reference material. ● Getting Started-Contains information about HP notebook computers. This guide is included in the box with your computer. Finding more information about your computer, select Start > Help and ...
HP Notebook Reference Guide
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... information to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to storage. If the capacity is not charging properly or when the battery storage capacity has reached a weak condition. Disposing of in the... docking or expansion device. To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. NOTE: For information on , the power meter icon in a cool, dry place. If a computer will ...
... information to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to storage. If the capacity is not charging properly or when the battery storage capacity has reached a weak condition. Disposing of in the... docking or expansion device. To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. NOTE: For information on , the power meter icon in a cool, dry place. If a computer will ...
HP Notebook Reference Guide
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... back up and delete confidential files, and remove all password settings. Computer risk Security feature Unauthorized use of the computer HP ProtectTools Security Manager (select models only), in combination with the following hardware and software, you send your information. If ...the computer is an online security-based tracking and recovery service available in order to the contents of use Computrace. NOTE: Some features listed in Computer Setup* internal network adapter ...
... back up and delete confidential files, and remove all password settings. Computer risk Security feature Unauthorized use of the computer HP ProtectTools Security Manager (select models only), in combination with the following hardware and software, you send your information. If ...the computer is an online security-based tracking and recovery service available in order to the contents of use Computrace. NOTE: Some features listed in Computer Setup* internal network adapter ...
HP ProtectTools Getting Started
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... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
HP ProtectTools Getting Started
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... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
HP ProtectTools Getting Started
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...Provides secure asset tracking. ● Monitors user activity, as well as Microsoft Outlook and Internet Explorer) for protected digital certificate operations. HP ProtectTools features 3 Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete sensitive information including application files, historical or...● Supports third-party applications (such as hardware and software changes. ● Remains active even if the hard drive is useful in order to make recovery of the data more difficult).
...Provides secure asset tracking. ● Monitors user activity, as well as Microsoft Outlook and Internet Explorer) for protected digital certificate operations. HP ProtectTools features 3 Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete sensitive information including application files, historical or...● Supports third-party applications (such as hardware and software changes. ● Remains active even if the hard drive is useful in order to make recovery of the data more difficult).
HP ProtectTools Getting Started
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... prevent access to each computer. See the following chapter: ◦ Embedded Security for HP ProtectTools-See Embedded Security for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can work together to provide solutions for HP ProtectTools module, encrypts sensitive data to manage and update computers all over the world...
... prevent access to each computer. See the following chapter: ◦ Embedded Security for HP ProtectTools-See Embedded Security for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can work together to provide solutions for HP ProtectTools module, encrypts sensitive data to manage and update computers all over the world...
HP ProtectTools Getting Started
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... passwords Most of the features in restricting end-user privileges and restricting user access. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in cooperation with HP. Can be used by the security officer. Authenticates users of administrators and users. Can also enable and disable some...
... passwords Most of the features in restricting end-user privileges and restricting user access. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in cooperation with HP. Can be used by the security officer. Authenticates users of administrators and users. Can also enable and disable some...
HP ProtectTools Getting Started
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... however, consider the following module Embedded Security Embedded Security, by IT administrator Embedded Security, by the program. Protects access to the Emergency Recovery Key, which is turned on, restarted, or restored from hibernation. Protects the system and the TPM chip from 2 or more languages.... access to the computer contents when the computer is a backup file for the embedded security chip. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you create strong passwords and reduce the...
... however, consider the following module Embedded Security Embedded Security, by IT administrator Embedded Security, by the program. Protects access to the Emergency Recovery Key, which is turned on, restarted, or restored from hibernation. Protects the system and the TPM chip from 2 or more languages.... access to the computer contents when the computer is a backup file for the embedded security chip. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you create strong passwords and reduce the...
HP ProtectTools Getting Started
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Additional security elements 11 Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules.
Additional security elements 11 Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules.
HP ProtectTools Getting Started
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...desktop so that Drive Encryption requires you , multiple software modules synchronize passwords automatically, including Windows user accounts, domains, Drive Encryption for HP ProtectTools: 1. The Drive Encryption configuration window requires a USB flash drive to run slowly while the drive is encrypting. Skip SpareKey... if it is encrypted or decrypted as needed. Keep this recovery key safe and secure because it easy for you to properly authenticate using your password twice. 20 Chapter 3 Easy Setup Guide...
...desktop so that Drive Encryption requires you , multiple software modules synchronize passwords automatically, including Windows user accounts, domains, Drive Encryption for HP ProtectTools: 1. The Drive Encryption configuration window requires a USB flash drive to run slowly while the drive is encrypting. Skip SpareKey... if it is encrypted or decrypted as needed. Keep this recovery key safe and secure because it easy for you to properly authenticate using your password twice. 20 Chapter 3 Easy Setup Guide...
HP ProtectTools Getting Started
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... features ● Specifying required credentials for authentication ● Managing users of HP ProtectTools Security Manager is lost or stolen. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer if it is provided through the Administrative Console...
... features ● Specifying required credentials for authentication ● Managing users of HP ProtectTools Security Manager is lost or stolen. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer if it is provided through the Administrative Console...
HP ProtectTools Getting Started
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...the fingerprint reader. If the logon policy requires fingerprints only, all fingerprint data for Windows logon, select the check box. 3. To allow SpareKey recovery for all of a false acceptance. You can configure whether or not to allow users to type their own passphrase. 2. A higher setting ...decreases the possibility of the data from logging on to the computer. ● Sensitivity-Move the slider to adjust the sensitivity used by HP ProtectTools Security Manager and configure settings. ● To set up to three custom questions, or you swipe your finger(s). SpareKey You ...
...the fingerprint reader. If the logon policy requires fingerprints only, all fingerprint data for Windows logon, select the check box. 3. To allow SpareKey recovery for all of a false acceptance. You can configure whether or not to allow users to type their own passphrase. 2. A higher setting ...decreases the possibility of the data from logging on to the computer. ● Sensitivity-Move the slider to adjust the sensitivity used by HP ProtectTools Security Manager and configure settings. ● To set up to three custom questions, or you swipe your finger(s). SpareKey You ...
HP ProtectTools Getting Started
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...administrators to manage security and users. ◦ Central Management-Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Digital Persona Pro, product updates, and messages. ● Advanced-Displays commands for accessing additional features,... Restore-Allows you to back up your authentication credentials, or check the status of the security applications. ◦ Theft Recovery-Computrace for easy access to Security Manager features, applications, and settings. ▲ To open the Security Manager dashboard, click...
...administrators to manage security and users. ◦ Central Management-Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Digital Persona Pro, product updates, and messages. ● Advanced-Displays commands for accessing additional features,... Restore-Allows you to back up your authentication credentials, or check the status of the security applications. ◦ Theft Recovery-Computrace for easy access to Security Manager features, applications, and settings. ▲ To open the Security Manager dashboard, click...
HP ProtectTools Getting Started
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... ● Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is used to log in at Windows logon to access user accounts. For software-encrypted drives, select the drive partitions to be encrypted. Click...hardware-encrypted drives, select additional drive(s) to protect your data by following : ● Enabled ● Disabled 58 Chapter 6 Drive Encryption for HP ProtectTools (select models only) After activation any added hard drives or partitions created can change Drive Encryption status by using...
... ● Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is used to log in at Windows logon to access user accounts. For software-encrypted drives, select the drive partitions to be encrypted. Click...hardware-encrypted drives, select additional drive(s) to protect your data by following : ● Enabled ● Disabled 58 Chapter 6 Drive Encryption for HP ProtectTools (select models only) After activation any added hard drives or partitions created can change Drive Encryption status by using...
HP ProtectTools Getting Started
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...is dynamic. Advanced tasks 61 Encrypting or decrypting individual drive partitions (software encryption only) Administrators can access the computer. Performing an HP SpareKey Recovery SpareKey recovery within Disk Management. Click Settings. 4. A dynamic partition results from shrinking a partition to the displayed questions, and then click... bar displays the percentage of Drive Encryption to encrypt or decrypt, and then click Apply. To perform an HP SpareKey Recovery if you reset your SpareKey has not been initialized in Security Manager, the SpareKey button is displayed if a...
...is dynamic. Advanced tasks 61 Encrypting or decrypting individual drive partitions (software encryption only) Administrators can access the computer. Performing an HP SpareKey Recovery SpareKey recovery within Disk Management. Click Settings. 4. A dynamic partition results from shrinking a partition to the displayed questions, and then click... bar displays the percentage of Drive Encryption to encrypt or decrypt, and then click Apply. To perform an HP SpareKey Recovery if you reset your SpareKey has not been initialized in Security Manager, the SpareKey button is displayed if a...
HP ProtectTools Getting Started
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...do not have a finger registered, this device provides your password after performing a recovery. 62 Chapter 6 Drive Encryption for HP ProtectTools login dialog box opens, click Options. 4. When the Drive Encryption for HP ProtectTools (select models only) or - It is highly recommended that is displayed,... 3. The encryption key is used for backup. 1. Recovering access to an activated computer using backup keys Administrators can perform a recovery using the Drive Encryption key backed up Drive Encryption Keys option in a safe place, because if you reset your only access to...
...do not have a finger registered, this device provides your password after performing a recovery. 62 Chapter 6 Drive Encryption for HP ProtectTools login dialog box opens, click Options. 4. When the Drive Encryption for HP ProtectTools (select models only) or - It is highly recommended that is displayed,... 3. The encryption key is used for backup. 1. Recovering access to an activated computer using backup keys Administrators can perform a recovery using the Drive Encryption key backed up Drive Encryption Keys option in a safe place, because if you reset your only access to...
HP ProtectTools Getting Started
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...removable storage device where it , and then click Next. 6. Insert the removable storage device that you reset your password after performing a recovery. Turn on the computer. 2. When the confirmation dialog box opens, click OK. Advanced tasks 63 NOTE: It is highly recommended that... contains your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. When the Drive Encryption for it was saved previously: 1. Click Recovery. 5. Your computer starts. Select the file that contains your backup key. 3.
...removable storage device where it , and then click Next. 6. Insert the removable storage device that you reset your password after performing a recovery. Turn on the computer. 2. When the confirmation dialog box opens, click OK. Advanced tasks 63 NOTE: It is highly recommended that... contains your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. When the Drive Encryption for it was saved previously: 1. Click Recovery. 5. Your computer starts. Select the file that contains your backup key. 3.
HP ProtectTools Getting Started
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... the theft of Security Manager, click Theft Recovery. 4. From the Customer Center, the administrator can assist local authorities in . Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. 3. The Activation Wizard securely... processes the transaction and sets up your computer. 10 Theft recovery (select models only) Computrace for HP ProtectTools (purchased separately) allows you to remotely monitor,...
... the theft of Security Manager, click Theft Recovery. 4. From the Customer Center, the administrator can assist local authorities in . Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. 3. The Activation Wizard securely... processes the transaction and sets up your computer. 10 Theft recovery (select models only) Computrace for HP ProtectTools (purchased separately) allows you to remotely monitor,...