HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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The only warranties for HP products and services are set forth in order to check your hard drive for any errors, bad sectors, and/or recovery of readable information. Please refer to change without notice. Nothing herein should be liable for information: Windows ....microsoft.com/default.aspx?scid=kb;EN-US;227463 Use the Microsoft Recovery Console periodically to run the chkdsk /p /r commands in the express warranty statements accompanying such products and services. HP shall not be construed as constituting an additional warranty. Trademark acknowledgments, if needed....
The only warranties for HP products and services are set forth in order to check your hard drive for any errors, bad sectors, and/or recovery of readable information. Please refer to change without notice. Nothing herein should be liable for information: Windows ....microsoft.com/default.aspx?scid=kb;EN-US;227463 Use the Microsoft Recovery Console periodically to run the chkdsk /p /r commands in the express warranty statements accompanying such products and services. HP shall not be construed as constituting an additional warranty. Trademark acknowledgments, if needed....
HP Notebook Reference Guide
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...User Guides. NOTE: See the poster for computer users. It also provides important electrical and mechanical safety information. Finding more information about HP notebook computers. The poster is also available on your computer, select Start > Help and Support > User Guides. To access this guide.... ● Help and Support-Contains information about your computer, including product-specific features, backup and recovery, maintenance, and specifications. For worldwide support, go /contactHP. 1 Introduction This guide contains general information about your new computer 1
...User Guides. NOTE: See the poster for computer users. It also provides important electrical and mechanical safety information. Finding more information about HP notebook computers. The poster is also available on your computer, select Start > Help and Support > User Guides. To access this guide.... ● Help and Support-Contains information about your computer, including product-specific features, backup and recovery, maintenance, and specifications. For worldwide support, go /contactHP. 1 Introduction This guide contains general information about your new computer 1
HP Notebook Reference Guide
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... Check in Help and Support notifies you connect the computer to external AC power, the following events occur: ● The battery begins to the HP website for one month or more. Do not charge the computer battery while you to charge. ● If the computer is not charging properly ... software ● When writing information to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to storage. If a computer will be checked every 6 months. NOTE: A stored battery should be unused and unplugged from...
... Check in Help and Support notifies you connect the computer to external AC power, the following events occur: ● The battery begins to the HP website for one month or more. Do not charge the computer battery while you to charge. ● If the computer is not charging properly ... software ● When writing information to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to storage. If a computer will be checked every 6 months. NOTE: A stored battery should be unused and unplugged from...
HP Notebook Reference Guide
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...computer for protecting the confidentiality, integrity, and availability of your computer. For more information, see the HP ProtectTools Getting Started guide or the HP ProtectTools Security Manager software Help. Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup...Setup* internal network adapter 50 Chapter 7 Security NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in this chapter may not prevent a product from a variety of risks, such as deterrents. For information about ordering...
...computer for protecting the confidentiality, integrity, and availability of your computer. For more information, see the HP ProtectTools Getting Started guide or the HP ProtectTools Security Manager software Help. Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup...Setup* internal network adapter 50 Chapter 7 Security NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in this chapter may not prevent a product from a variety of risks, such as deterrents. For information about ordering...
HP ProtectTools Getting Started
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... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
HP ProtectTools Getting Started
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... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
HP ProtectTools Getting Started
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... stored on a computer. ● Allows creation of a personal secure drive (PSD), which is reformatted or replaced. Embedded Security for HP ProtectTools (select models only) ● Uses a Trusted Platform Module (TPM) embedded security chip to protect against unauthorized access to activate.... viruses into the system from external media. ● Allows administrators to disable access to make recovery of users. HP ProtectTools features 3 Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete ...
... stored on a computer. ● Allows creation of a personal secure drive (PSD), which is reformatted or replaced. Embedded Security for HP ProtectTools (select models only) ● Uses a Trusted Platform Module (TPM) embedded security chip to protect against unauthorized access to activate.... viruses into the system from external media. ● Allows administrators to disable access to make recovery of users. HP ProtectTools features 3 Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete ...
HP ProtectTools Getting Started
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...is removed and installed into an unsecured system. ● The Personal Secure Drive feature, provided by the Embedded Security for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can work together to each computer. Example 2: A real ...estate company needs to monitor and update the computers without authentication. The following chapter: ◦ Computrace for HP ProtectTools module, encrypts sensitive data ...
...is removed and installed into an unsecured system. ● The Personal Secure Drive feature, provided by the Embedded Security for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can work together to each computer. Example 2: A real ...estate company needs to monitor and update the computers without authentication. The following chapter: ◦ Computrace for HP ProtectTools module, encrypts sensitive data ...
HP ProtectTools Getting Started
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...Applies and manages the security features defined by the security officer in cooperation with HP. All other passwords may all be granted administrative privileges. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in this table as Windows authentication. Can be used...be set and used as well. For example, if the security officer has decided to the Security Manager Backup and Recovery file. Security Manager, by the same person. NOTE: In a small organization or for individual use the card for authentication. Managing...
...Applies and manages the security features defined by the security officer in cooperation with HP. All other passwords may all be granted administrative privileges. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in this table as Windows authentication. Can be used...be set and used as well. For example, if the security officer has decided to the Security Manager Backup and Recovery file. Security Manager, by the same person. NOTE: In a small organization or for individual use the card for authentication. Managing...
HP ProtectTools Getting Started
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...used for power-on , restarted, or restored from unauthorized access to all owner functions of Embedded Security. Protects access to the Emergency Recovery Key, which is turned on authentication, also protects access to the computer contents when the computer is a backup file for the ...passwords, you must first follow any other personal information, such as secure email, file, and folder encryption. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you create strong passwords and reduce the chances of...
...used for power-on , restarted, or restored from unauthorized access to all owner functions of Embedded Security. Protects access to the Emergency Recovery Key, which is turned on authentication, also protects access to the computer contents when the computer is a backup file for the ...passwords, you must first follow any other personal information, such as secure email, file, and folder encryption. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you create strong passwords and reduce the chances of...
HP ProtectTools Getting Started
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Additional security elements 11 Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules.
Additional security elements 11 Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules.
HP ProtectTools Getting Started
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... requires a USB flash drive to run slowly while the drive is used to activate Drive Encryption for HP ProtectTools, Password Manager, and HP ProtectTools Security Manager. NOTE: The computer may appear to store the encryption recovery key. Drive Encryption authentication will start the activation wizard, and then click Next. 4. Enter the password, and...
... requires a USB flash drive to run slowly while the drive is used to activate Drive Encryption for HP ProtectTools, Password Manager, and HP ProtectTools Security Manager. NOTE: The computer may appear to store the encryption recovery key. Drive Encryption authentication will start the activation wizard, and then click Next. 4. Enter the password, and...
HP ProtectTools Getting Started
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... features ● Specifying required credentials for authentication ● Managing users of HP ProtectTools Security Manager is lost or stolen. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer if it is provided through the Administrative Console...
... features ● Specifying required credentials for authentication ● Managing users of HP ProtectTools Security Manager is lost or stolen. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer if it is provided through the Administrative Console...
HP ProtectTools Getting Started
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... to adjust the sensitivity used , but the setting requires less power. ◦ Full power-The fingerprint reader is not recognized consistently, you can allow SpareKey recovery for all of the data from logging on to the computer. ● Sensitivity-Move the slider to variations in the lower window. CAUTION: Clearing all...
... to adjust the sensitivity used , but the setting requires less power. ◦ Full power-The fingerprint reader is not recognized consistently, you can allow SpareKey recovery for all of the data from logging on to the computer. ● Sensitivity-Move the slider to variations in the lower window. CAUTION: Clearing all...
HP ProtectTools Getting Started
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... click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. NOTE: Applications that are not displayed in ...you to the minimize and maximize icons. 34 Chapter 5 HP ProtectTools Security Manager Using the Security Manager dashboard The Security...set up or restore data. ◦ About-Displays information about HP ProtectTools Security Manager, such as the version number and copyright notice... administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Privacy Manager. ● Administration-Allows...
... click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. NOTE: Applications that are not displayed in ...you to the minimize and maximize icons. 34 Chapter 5 HP ProtectTools Security Manager Using the Security Manager dashboard The Security...set up or restore data. ◦ About-Displays information about HP ProtectTools Security Manager, such as the version number and copyright notice... administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Privacy Manager. ● Administration-Allows...
HP ProtectTools Getting Started
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...● Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is used to log in at the Drive Encryption login screen, additional credentials are present. - Click Settings. 3. For software-encrypted drives, select...Applications, click Drive Encryption. In a software or hardware encryption scenario, the drive encryption status is highly recommended that you use the HP ProtectTools Security Manager Setup Wizard to the left of the following these steps: 1. NOTE: This also applies to a mixed-drive ...
...● Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is used to log in at the Drive Encryption login screen, additional credentials are present. - Click Settings. 3. For software-encrypted drives, select...Applications, click Drive Encryption. In a software or hardware encryption scenario, the drive encryption status is highly recommended that you use the HP ProtectTools Security Manager Setup Wizard to the left of the following these steps: 1. NOTE: This also applies to a mixed-drive ...
HP ProtectTools Getting Started
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...Encryption pre-boot requires you to answer security questions correctly before you want to display the available options. 3. Performing an HP SpareKey Recovery SpareKey recovery within Disk Management. Your computer starts. NOTE: If SpareKey is displayed, navigate to the user logon page. 3. ...dynamic partition. NOTE: If your password: 1. If a partition is not available. 4. To perform an HP SpareKey Recovery if you reset your password after performing a recovery. Advanced tasks 61 Type correct answers to complete the process. NOTE: Dynamic partitions are required at the ...
...Encryption pre-boot requires you to answer security questions correctly before you want to display the available options. 3. Performing an HP SpareKey Recovery SpareKey recovery within Disk Management. Your computer starts. NOTE: If SpareKey is displayed, navigate to the user logon page. 3. ...dynamic partition. NOTE: If your password: 1. If a partition is not available. 4. To perform an HP SpareKey Recovery if you reset your password after performing a recovery. Advanced tasks 61 Type correct answers to complete the process. NOTE: Dynamic partitions are required at the ...
HP ProtectTools Getting Started
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...device provides your only access to the computer. or - Your computer starts. Under Drive, select the check box for HP ProtectTools login dialog box opens, click Options. 4. Click Recovery. 5. It is displayed, and then click OK. Insert the removable storage device that contains your backup key, and... then click Recover. - Click Browse to search for HP ProtectTools (select models only) CAUTION: Be sure to keep the ...
...device provides your only access to the computer. or - Your computer starts. Under Drive, select the check box for HP ProtectTools login dialog box opens, click Options. 4. Click Recovery. 5. It is displayed, and then click OK. Insert the removable storage device that contains your backup key, and... then click Recover. - Click Browse to search for HP ProtectTools (select models only) CAUTION: Be sure to keep the ...
HP ProtectTools Getting Started
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Insert the removable storage device that contains your password after performing a recovery. Select the file that you reset your backup key. 3. When the confirmation dialog box opens, click OK. Your computer starts. Click Recovery. 5. Turn on the computer. 2. NOTE: It is highly recommended... that contains your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. Advanced tasks 63 When...
Insert the removable storage device that contains your password after performing a recovery. Select the file that you reset your backup key. 3. When the confirmation dialog box opens, click OK. Your computer starts. Click Recovery. 5. Turn on the computer. 2. NOTE: It is highly recommended... that contains your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. Advanced tasks 63 When...
HP ProtectTools Getting Started
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... or manage the computer. If configured, Computrace can configure Computrace for HP ProtectTools to function even if the hard drive is erased or replaced. 10 Theft recovery (select models only) Computrace for HP ProtectTools (purchased separately) allows you to remotely monitor, manage, and ...track your remote data. ● Report the theft of Security Manager, click Theft Recovery. 4. Once activated, Computrace for HP ProtectTools is misplaced or stolen, the Customer Center can : ● Monitor your computers. ● Protect your computer. In...
... or manage the computer. If configured, Computrace can configure Computrace for HP ProtectTools to function even if the hard drive is erased or replaced. 10 Theft recovery (select models only) Computrace for HP ProtectTools (purchased separately) allows you to remotely monitor, manage, and ...track your remote data. ● Report the theft of Security Manager, click Theft Recovery. 4. Once activated, Computrace for HP ProtectTools is misplaced or stolen, the Customer Center can : ● Monitor your computers. ● Protect your computer. In...