HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... subject to check your hard drive for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. Nothing herein should be liable for any errors, bad sectors, and/or recovery of readable information. Trademark acknowledgments, if needed. 468218-002, Created October 2011 Page 8 The...
... subject to check your hard drive for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. Nothing herein should be liable for any errors, bad sectors, and/or recovery of readable information. Trademark acknowledgments, if needed. 468218-002, Created October 2011 Page 8 The...
HP Notebook Reference Guide
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... it on your computer, select Start > Help and Support > User Guides. NOTE: Some of your computer, including product-specific features, backup and recovery, maintenance, and specifications. To access Help and Support, select Start > Help and Support. For U.S. For worldwide support, go /contactHP. To access...in the box with your computer, either in this guide may not be available on . 1 Introduction This guide contains general information about HP notebook computers. To access the Getting Started guide on the Web, go /bsc. ● Help and Support-Contains information about your...
... it on your computer, select Start > Help and Support > User Guides. NOTE: Some of your computer, including product-specific features, backup and recovery, maintenance, and specifications. To access Help and Support, select Start > Help and Support. For U.S. For worldwide support, go /contactHP. To access...in the box with your computer, either in this guide may not be available on . 1 Introduction This guide contains general information about HP notebook computers. To access the Getting Started guide on the Web, go /bsc. ● Help and Support-Contains information about your...
HP Notebook Reference Guide
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... writing information to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to replace the battery when an internal cell is less than 2 weeks, remove the user-replaceable battery and store it has been stored...a user-replaceable battery (select models only) Battery Check in fire or water. Do not charge the computer battery while you to the HP website for one month or more information about ordering a replacement battery. Using external AC power 27 See the Regulatory, Safety and Environmental Notices...
... writing information to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to replace the battery when an internal cell is less than 2 weeks, remove the user-replaceable battery and store it has been stored...a user-replaceable battery (select models only) Battery Check in fire or water. Do not charge the computer battery while you to the HP website for one month or more information about ordering a replacement battery. Using external AC power 27 See the Regulatory, Safety and Environmental Notices...
HP Notebook Reference Guide
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... confidential files, and remove all password settings. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in combination with the following hardware and software, you send your computer. If the computer is stolen, Computrace can...Standard security features provided by the Windows operating system, the non-Windows Computer Setup utility (BIOS), and other types of the computer HP ProtectTools Security Manager (select models only), in select regions. If the computer is equipped with a password, smart card, contactless card...
... confidential files, and remove all password settings. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in combination with the following hardware and software, you send your computer. If the computer is stolen, Computrace can...Standard security features provided by the Windows operating system, the non-Windows Computer Setup utility (BIOS), and other types of the computer HP ProtectTools Security Manager (select models only), in select regions. If the computer is equipped with a password, smart card, contactless card...
HP ProtectTools Getting Started
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... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
HP ProtectTools Getting Started
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... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
HP ProtectTools Getting Started
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... from introducing viruses into the system from external media. ● Allows administrators to disable access to communication devices for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete sensitive information including application ...activity, as well as Microsoft Outlook and Internet Explorer) for HP ProtectTools (select models only) ● Uses a Trusted Platform Module (TPM) embedded security chip to protect against unauthorized access to make recovery of the data more difficult). Embedded Security for protected digital ...
... from introducing viruses into the system from external media. ● Allows administrators to disable access to communication devices for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete sensitive information including application ...activity, as well as Microsoft Outlook and Internet Explorer) for HP ProtectTools (select models only) ● Uses a Trusted Platform Module (TPM) embedded security chip to protect against unauthorized access to make recovery of the data more difficult). Embedded Security for protected digital ...
HP ProtectTools Getting Started
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... work together to provide solutions for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can track the computer's location after a theft. See the following chapter: ◦ Computrace for a variety of security issues, including the following chapters: ◦ Security Manager for HP ProtectTools-See HP ProtectTools Security Manager on page...
... work together to provide solutions for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can track the computer's location after a theft. See the following chapter: ◦ Computrace for a variety of security issues, including the following chapters: ◦ Security Manager for HP ProtectTools-See HP ProtectTools Security Manager on page...
HP ProtectTools Getting Started
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...security features defined by the same person. For more information, go to the Security Manager Backup and Recovery file. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in the following module Function Windows® Control Panel or Can be... used for manual logon and for the company or network and determines the security features to follow "best practices" in cooperation with HP. Can be...
...security features defined by the same person. For more information, go to the Security Manager Backup and Recovery file. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in the following module Function Windows® Control Panel or Can be... used for manual logon and for the company or network and determines the security features to follow "best practices" in cooperation with HP. Can be...
HP ProtectTools Getting Started
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...Protects access to all owner functions of Embedded Security. Protects the system and the TPM chip from unauthorized access to the Emergency Recovery Key, which is turned on authentication, also protects access to security Creating a secure password When creating passwords, you must first...in a commonly visible place very close to the computer. ● Do not save the password in a key word. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to access Embedded Security features, such as an email, on the ...
...Protects access to all owner functions of Embedded Security. Protects the system and the TPM chip from unauthorized access to the Emergency Recovery Key, which is turned on authentication, also protects access to security Creating a secure password When creating passwords, you must first...in a commonly visible place very close to the computer. ● Do not save the password in a key word. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to access Embedded Security features, such as an email, on the ...
HP ProtectTools Getting Started
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Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules. Additional security elements 11
Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules. Additional security elements 11
HP ProtectTools Getting Started
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Use the following simple steps to encrypt, and then click Next. 7. Check the drive to activate Drive Encryption for HP ProtectTools: 1. Keep this recovery key safe and secure because it is lost or fails. 8. When the system starts, Drive Encryption will not need to properly authenticate ... removed from the original computer and placed in the Welcome screen. 3. Once totally encrypted, the performance will return to store the encryption recovery key. Drive Encryption for HP ProtectTools Drive Encryption for HP ProtectTools is that you will request your Windows password.
Use the following simple steps to encrypt, and then click Next. 7. Check the drive to activate Drive Encryption for HP ProtectTools: 1. Keep this recovery key safe and secure because it is lost or fails. 8. When the system starts, Drive Encryption will not need to properly authenticate ... removed from the original computer and placed in the Welcome screen. 3. Once totally encrypted, the performance will return to store the encryption recovery key. Drive Encryption for HP ProtectTools Drive Encryption for HP ProtectTools is that you will request your Windows password.
HP ProtectTools Getting Started
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... Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer ● Adjusting device-specific parameters ● Configuring installed Security Manager applications ...credentials for authentication ● Managing users of the computer if it is provided through the Administrative Console feature. Administration of HP ProtectTools Security Manager is lost or stolen. Additional applications are available (select models only) in the Security Manager dashboard to...
... Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer ● Adjusting device-specific parameters ● Configuring installed Security Manager applications ...credentials for authentication ● Managing users of the computer if it is provided through the Administrative Console feature. Administration of HP ProtectTools Security Manager is lost or stolen. Additional applications are available (select models only) in the Security Manager dashboard to...
HP ProtectTools Getting Started
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Click Apply. If the logon policy requires fingerprints only, all users may be presented to allow SpareKey recovery for any built-in fingerprint swipes and therefore decreases the possibility of fingerprints that a user is allowed to enhance visual feedback: ◦ Optimized-The fingerprint ... power-The fingerprint reader is always ready to adjust the sensitivity used for the first time. ◦ Conserve power-The fingerprint reader is used by HP ProtectTools Security Manager and configure settings.
Click Apply. If the logon policy requires fingerprints only, all users may be presented to allow SpareKey recovery for any built-in fingerprint swipes and therefore decreases the possibility of fingerprints that a user is allowed to enhance visual feedback: ◦ Optimized-The fingerprint ... power-The fingerprint reader is always ready to adjust the sensitivity used for the first time. ◦ Conserve power-The fingerprint reader is used by HP ProtectTools Security Manager and configure settings.
HP ProtectTools Getting Started
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...◦ Administrative Console-Allows administrators to manage security and users. ◦ Central Management-Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Digital Persona Pro, product updates, and messages. ● Advanced-Displays commands for accessing additional features, including: ◦ Preferences... Backup and Restore-Allows you to back up your authentication credentials, or check the status of the security applications. ◦ Theft Recovery-Computrace for configuring the following categories of the...
...◦ Administrative Console-Allows administrators to manage security and users. ◦ Central Management-Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Digital Persona Pro, product updates, and messages. ● Advanced-Displays commands for accessing additional features, including: ◦ Preferences... Backup and Restore-Allows you to back up your authentication credentials, or check the status of the security applications. ◦ Theft Recovery-Computrace for configuring the following categories of the...
HP ProtectTools Getting Started
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...; Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is displayed as one or more self-encrypting drives are required at the Drive Encryption login screen, additional credentials are present. - Click Settings...to protect your data by encrypting your hard drive. Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. 2. Under Security Applications, click Drive Encryption. Protect your data by encrypting your hard drive It is highly...
...; Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is displayed as one or more self-encrypting drives are required at the Drive Encryption login screen, additional credentials are present. - Click Settings...to protect your data by encrypting your hard drive. Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. 2. Under Security Applications, click Drive Encryption. Protect your data by encrypting your hard drive It is highly...
HP ProtectTools Getting Started
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...your SpareKey has not been initialized in Security Manager, the SpareKey button is used to log on the computer. 2. Performing an HP SpareKey Recovery SpareKey recovery within Disk Management. Click SpareKey. NOTE: If SpareKey is not available. 4. In the left pane, click the + icon ...more hard drive partition(s) on a removable storage device. Type correct answers to a dynamic partition. To perform an HP SpareKey Recovery if you want to perform a recovery. Backing up encryption keys Administrators can back up encryption keys to removable media and to encrypt or decrypt, and...
...your SpareKey has not been initialized in Security Manager, the SpareKey button is used to log on the computer. 2. Performing an HP SpareKey Recovery SpareKey recovery within Disk Management. Click SpareKey. NOTE: If SpareKey is not available. 4. In the left pane, click the + icon ...more hard drive partition(s) on a removable storage device. Type correct answers to a dynamic partition. To perform an HP SpareKey Recovery if you want to perform a recovery. Backing up encryption keys Administrators can back up encryption keys to removable media and to encrypt or decrypt, and...
HP ProtectTools Getting Started
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...search for the required backup file, click OK, and then click Recover. 6. NOTE: If the recovery key is saved on the computer. 3. Insert the storage device being used to log on the ...key. 5. Insert the removable storage device that you want to the computer. When the Drive Encryption for HP ProtectTools (select models only) Click Browse to display the available options. 3. Under Drive, select the check..., this device provides your password after performing a recovery. 62 Chapter 6 Drive Encryption for HP ProtectTools login dialog box opens, click Options. 4.
...search for the required backup file, click OK, and then click Recover. 6. NOTE: If the recovery key is saved on the computer. 3. Insert the storage device being used to log on the ...key. 5. Insert the removable storage device that you want to the computer. When the Drive Encryption for HP ProtectTools (select models only) Click Browse to display the available options. 3. Under Drive, select the check..., this device provides your password after performing a recovery. 62 Chapter 6 Drive Encryption for HP ProtectTools login dialog box opens, click Options. 4.
HP ProtectTools Getting Started
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...confirmation dialog box opens, click OK. NOTE: It is highly recommended that contains your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. Turn on the computer. 2. Your computer starts. When the Drive Encryption for...saved previously: 1. Select the file that you reset your backup key. 3. Click Recovery. 5. Advanced tasks 63 Insert the removable storage device that contains your password after performing a recovery. Recovering encryption keys Administrators can recover an encryption key from the removable storage device where...
...confirmation dialog box opens, click OK. NOTE: It is highly recommended that contains your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. Turn on the computer. 2. Your computer starts. When the Drive Encryption for...saved previously: 1. Select the file that you reset your backup key. 3. Click Recovery. 5. Advanced tasks 63 Insert the removable storage device that contains your password after performing a recovery. Recovering encryption keys Administrators can recover an encryption key from the removable storage device where...
HP ProtectTools Getting Started
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... click Log in to remotely monitor, manage, and track your remote data. ● Report the theft of Security Manager, click Theft Recovery. 4. If configured, Computrace can configure Computrace for HP ProtectTools. 101 Once activated, Computrace for HP ProtectTools: 1. Enter your contact information and your user account on the Absolute Software Customer Center website.
... click Log in to remotely monitor, manage, and track your remote data. ● Report the theft of Security Manager, click Theft Recovery. 4. If configured, Computrace can configure Computrace for HP ProtectTools. 101 Once activated, Computrace for HP ProtectTools: 1. Enter your contact information and your user account on the Absolute Software Customer Center website.