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Maintenance and Service Guide - Page 2
... in the U.S. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are trademarks of Windows 8. First Edition: December 2015
Document Part Number: 839485-001 Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of DTS...
Maintenance and Service Guide - Page 31
... model, serial number, product key, and length of your country or region, and then follow the on-screen instructions. See Locating system information on the service tag at the bottom of warranty, are on page 19 for your computer, go to http://partsurfer.hp.com, select your computer. For complete and current information on supported parts...
Maintenance and Service Guide - Page 42
...removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers
Service considerations
The ...parts. Plastic parts
CAUTION: Using excessive force during disassembly and assembly procedures. Use care when handling the plastic
32 Chapter 4 Removal and replacement procedures preliminary requirements
4 Removal and replacement...
Maintenance and Service Guide - Page 58
... on page 37). Service door (see Battery on , and then shut it down through the operating system. 2.
If you are unsure whether the computer is off the computer. Remove the following components:
a. Keyboard
In this section, the first table provides the main spare part number for Customer Self-Repair parts Disconnect the power from...
Maintenance and Service Guide - Page 100
... need to access this information to locate the update later, after it to install the update.
90 Chapter 7 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 See Starting Computer Setup on -screen instructions. 4. Select Main, and then select System Information. 3. During the download and installation, follow these instructions: Do not disconnect power on your computer. b.
Maintenance and Service Guide - Page 105
... which contains information regarding installing and troubleshooting the file. Do not download or install a BIOS update while the computer is running on your computer. Make the selection for later BIOS versions, see Downloading a BIOS update on -screen instructions. 4. Identify the most recent BIOS update and compare it has been downloaded to install the update. You may be accessed...
Maintenance and Service Guide - Page 110
... installing and troubleshooting the file. To exit Computer Setup without saving your hard drive. Do not download or install a BIOS update while the computer is running on the computer by selecting Start > All Programs > HP Help and Support > HP Support Assistant.
2. Identify the most recent BIOS update and compare it has been downloaded to install the update.
100 Chapter 9 Computer Setup...
Maintenance and Service Guide - Page 117
...HP Recovery Manager to reinstall the individual application or driver.
▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions.
● If you want to correct a problem... HP Recovery Manager recovers only software that was installed at the factory.
IMPORTANT: Recovery through HP ...
Maintenance and Service Guide - Page 121
... immediately after a system failure is as good as installing software, running utilities, or changing Windows settings. The image includes the Windows operating system and software programs installed at the factory.
For more information, see Windows Help and Support. Performing a system recovery
In case of system instability, HP recommends that might prevent Windows from the list...
Maintenance and Service Guide - Page 125
... > Help and Support.
Creating recovery media
NOTE: The Windows 7 operating system DVD can create two kinds of recovery DVDs: ● Windows 7 operating system DVD-Installs the operating system without additional drivers or
applications. ● Driver Recovery DVD-Installs specific drivers and applications only, in a window, toolbar, or menu bar by taking a screen shot of your
settings. To...
Maintenance and Service Guide - Page 130
...support for details. Actual accessible capacity is less. **1 GB = 1 billion bytes when referring to hard drive storage capacity.
NOTE: Certain restrictions and exclusions apply. Solid-state drive specifications...
Synchronous (maximum)
600 MB/s
Security
ATA security
Seek times (typical read, including setting)
Single track
1.5 ms
Average (read/write)
12.0 ms
Maximum
22 ms
Logical...
Maintenance and Service Guide - Page 131
...,215,
0
88
88
28
2
92
92
216
Operating temperature
0°C to 70° C (32° F to hard drive storage capacity. TRIM; Contact technical support for details. Solid-state drive specifications 121 TRIM;
DIPM;
TRIM; TRIM; DEVSLP
PCIe Gen3x4 , TRIM, L1.2
TCG OPAL 2.x, DIPM; DEVSLP
*1 TB = 1 trillion bytes when referring to 158°...
Maintenance and Service Guide - Page 138
...noncritical Computer Setup (BIOS), or
data.
The specific write- ...updated.
module is installed in an
PC
Code is updated when the
inappropriate manner can be written to this memory
and NIC
vendor that
support HP
Sure Start. this memory when the
information.
For more information, see Using HP Sure Start (select models only) on the HP website;
firmware...
Maintenance and Service Guide - Page 139
... configured to enforce
Engine Code, Code is necessary to this area. store. writing data to this
and calibration Tools for
configuration programmed using the
Only firmware updates
Management Engine (MEBx) digitally signed by an
administrator to the
public unless a firmware
upgrade is removed?
enrollment in only specific ZBook and EliteBook models. Nonvolatile Memory Type
Amount...
Maintenance and Service Guide - Page 145
... card slot 8 solid-state drive removal 41 spare part number 25, 29 spare part numbers 41 speaker removal 70 spare part number 25 spare part numbers 70 Speaker Kit, spare part number 31 speakers, identifying 12 specifications computer 119 hard drive 120 SSD product description 2 Startup Repair, using 116 supported discs, recovery 106 Sure Start using 92, 97...
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