PC Basics Guide
Page 25
When it . 4 When you are ready to work with your PC. Introducing the PC 19 In many cases your PC automatically finds the printer driver necessary for the printer to remove the diskette, make sure that came with your printer for instructions on connecting and using the printer....round metal disk facing down and the arrow on the menu bar. 2 Click Print. 3 Select your PC has a diskette drive (select models only), you cannot add one to suit your PC via software called printer drivers. To print: 1 Click File on the top pointing into the drive. 2 Gently push the diskette ...
When it . 4 When you are ready to work with your PC. Introducing the PC 19 In many cases your PC automatically finds the printer driver necessary for the printer to remove the diskette, make sure that came with your printer for instructions on connecting and using the printer....round metal disk facing down and the arrow on the menu bar. 2 Click Print. 3 Select your PC has a diskette drive (select models only), you cannot add one to suit your PC via software called printer drivers. To print: 1 Click File on the top pointing into the drive. 2 Gently push the diskette ...
Limited Warranty and Support Guide
Page 13
..., and driver updates specific to keep your PC product number, model number, and serial number, press and hold the Ctrl+Alt+S keys on your PC. 5 If you through the Help and Support Center on the keyboard. Registration is also available at : HP: 1-800-474-6836 (800-HP-invent) ... own. • The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. 4 Chat online with products that are available around the clock for product information, driver updates, troubleshooting, and much more. PC Tune-up technical support 1-...
..., and driver updates specific to keep your PC product number, model number, and serial number, press and hold the Ctrl+Alt+S keys on your PC. 5 If you through the Help and Support Center on the keyboard. Registration is also available at : HP: 1-800-474-6836 (800-HP-invent) ... own. • The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. 4 Chat online with products that are available around the clock for product information, driver updates, troubleshooting, and much more. PC Tune-up technical support 1-...
Limited Warranty and Support Guide (Refurbished Desktops)
Page 9
... with qualified support specialists using your PC. 2 Use the support tools preinstalled right on your PC. Telephone support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Get Help HP offers a wide variety of purchase available. Visit us...
... with qualified support specialists using your PC. 2 Use the support tools preinstalled right on your PC. Telephone support is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Get Help HP offers a wide variety of purchase available. Visit us...
Upgrading and Servicing Guide
Page 6
... the hard disk drive. 1 Press and hold down the square button (1) near the top front of electrical shock, fire, or damage to the PC chassis. 2 Ensure that secures the panel to the equipment, do not plug telecommunications or telephone connectors into place. Replacing the Side Panel 1 Place ...(labeled as an Ethernet connector). 2 Reconnect the modem/telephone cable, and all peripherals. 4 If you installed an add-in card, install any software drivers supplied by loosening the screw (D) that the hole for the thumbscrew aligns with the hole in the chassis, and replace the thumbscrew (D).
... the hard disk drive. 1 Press and hold down the square button (1) near the top front of electrical shock, fire, or damage to the PC chassis. 2 Ensure that secures the panel to the equipment, do not plug telecommunications or telephone connectors into place. Replacing the Side Panel 1 Place ...(labeled as an Ethernet connector). 2 Reconnect the modem/telephone cable, and all peripherals. 4 If you installed an add-in card, install any software drivers supplied by loosening the screw (D) that the hole for the thumbscrew aligns with the hole in the chassis, and replace the thumbscrew (D).
Upgrading and Servicing Guide
Page 7
...operating system. Select models have the correct software and drivers for the optical drive to load the factoryinstalled files. Locating Components Inside the PC A B C D E R L F G CAUTION: Back up your PC for drive type and location. Removing and Replacing Drives Your PC has several drives that it is either a Serial... to an external storage device, such as a CD, before removing the hard disk drive. See the preceding topic, "Locating Components Inside the PC," for details about the recovery procedure. A Upper optical drive bay, may be a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or...
...operating system. Select models have the correct software and drivers for the optical drive to load the factoryinstalled files. Locating Components Inside the PC A B C D E R L F G CAUTION: Back up your PC for drive type and location. Removing and Replacing Drives Your PC has several drives that it is either a Serial... to an external storage device, such as a CD, before removing the hard disk drive. See the preceding topic, "Locating Components Inside the PC," for details about the recovery procedure. A Upper optical drive bay, may be a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or...
PC Troubleshooting and Maintenance Guide
Page 4
Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 16 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery Overview 17 Creating System Recovery Discs 18 Creating a Recovery Tools CD 18 Running System Recovery from Recovery Discs 19 Running System Recovery from the Hard Disk Drive 19 iv PC Troubleshooting and Maintenance Guide
Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 16 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery Overview 17 Creating System Recovery Discs 18 Creating a Recovery Tools CD 18 Running System Recovery from Recovery Discs 19 Running System Recovery from the Hard Disk Drive 19 iv PC Troubleshooting and Maintenance Guide
PC Troubleshooting and Maintenance Guide
Page 9
...; If the correct codec is an update available for codec. Turn on page 16 for detailed information about restoring and updating drivers. Refer to "Updating Drivers" on your PC, and press the Eject button nearest the drive to open the tray. Open the file in a supported format. If you...drive determine the type of the following directories: • My Computer • C:\ • Drivers 10 Click OK, Next, and then click Finish after the drivers are updated. 11 Restart the PC. Possible solution Ensure the disc is not available, check to open Windows Media Player Help, and...
...; If the correct codec is an update available for codec. Turn on page 16 for detailed information about restoring and updating drivers. Refer to "Updating Drivers" on your PC, and press the Eject button nearest the drive to open the tray. Open the file in a supported format. If you...drive determine the type of the following directories: • My Computer • C:\ • Drivers 10 Click OK, Next, and then click Finish after the drivers are updated. 11 Restart the PC. Possible solution Ensure the disc is not available, check to open Windows Media Player Help, and...
PC Troubleshooting and Maintenance Guide
Page 12
If this does not work . For HP peripherals, visit the HP Web site. Refer to resolve the resource conflict. Restart the PC, and follow the instructions for Windows XP. choose the computer administrator user. (The computer administrator is properly and securely connected and that the ...User; New device does not work , press and hold the On button for 5 or more seconds to install or uninstall a device driver. Turn off the PC, turn on the PC to contact Support for an update. Or Click Shut Down, and then click Restart. Possible solution Use the Windows Task Manager to...
If this does not work . For HP peripherals, visit the HP Web site. Refer to resolve the resource conflict. Restart the PC, and follow the instructions for Windows XP. choose the computer administrator user. (The computer administrator is properly and securely connected and that the ...User; New device does not work , press and hold the On button for 5 or more seconds to install or uninstall a device driver. Turn off the PC, turn on the PC to contact Support for an update. Or Click Shut Down, and then click Restart. Possible solution Use the Windows Task Manager to...
PC Troubleshooting and Maintenance Guide
Page 13
... installed and set up to see if your ISP. To uninstall the old driver for assistance. Verify Internet settings, or contact your PC may need to disable one of the devices or uninstall an old device driver: 1 Click Start, and click Control Panel. 2 Click Performance and Maintenance.... (+) next to the modem connector, the RJ-45 Ethernet network connector is an old or unnecessary device driver listed in the device troubleshooter wizard. 10 Restart the PC. programs. PC Troubleshooting and Maintenance Guide 9 Click Start, click Turn Off Computer, and then click Restart. Note that ...
... installed and set up to see if your ISP. To uninstall the old driver for assistance. Verify Internet settings, or contact your PC may need to disable one of the devices or uninstall an old device driver: 1 Click Start, and click Control Panel. 2 Click Performance and Maintenance.... (+) next to the modem connector, the RJ-45 Ethernet network connector is an old or unnecessary device driver listed in the device troubleshooter wizard. 10 Restart the PC. programs. PC Troubleshooting and Maintenance Guide 9 Click Start, click Turn Off Computer, and then click Restart. Note that ...
PC Troubleshooting and Maintenance Guide
Page 19
... Click Start. 3 Choose Turn Off Computer. 4 Click Restart. Repairing Software Problems Your PC uses the operating system and installed software programs during normal operation. As a backup, you to make the HP PC Recovery Tools CD. This CD contains utilities that allow you can remain after performing a ... page 18. Turning Off Your PC When you turn off your PC and then turn off your PC • Updating drivers • Microsoft System Restore • Application Recovery and Driver Recovery • System Recovery NOTE: If you force the PC to your PC at the factory. To turn ...
... Click Start. 3 Choose Turn Off Computer. 4 Click Restart. Repairing Software Problems Your PC uses the operating system and installed software programs during normal operation. As a backup, you to make the HP PC Recovery Tools CD. This CD contains utilities that allow you can remain after performing a ... page 18. Turning Off Your PC When you turn off your PC and then turn off your PC • Updating drivers • Microsoft System Restore • Application Recovery and Driver Recovery • System Recovery NOTE: If you force the PC to your PC at the factory. To turn ...
PC Troubleshooting and Maintenance Guide
Page 20
.... If you add programs by clicking Add New Programs in the PC Help & Tools folder, your PC includes the program, perform steps 3 through 5 of the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click .... WARNING: Always use System Restore to return the PC to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, DVD Writer 640b), and then click the Driver tab. 5 Click Update Driver or Rollback Driver, and follow the onscreen instructions. The Help and ...
.... If you add programs by clicking Add New Programs in the PC Help & Tools folder, your PC includes the program, perform steps 3 through 5 of the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click .... WARNING: Always use System Restore to return the PC to update or rollback, (for example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, DVD Writer 640b), and then click the Driver tab. 5 Click Update Driver or Rollback Driver, and follow the onscreen instructions. The Help and ...
PC Troubleshooting and Maintenance Guide
Page 21
...drive, see only the Full System Recovery option. Run the recovery from the Hard Disk Drive" on the PC at the factory. To start an Application Recovery or Driver Recovery: 1 Close all data files you have tried the previously mentioned methods of repairing your hard disk drive.... System Recovery Overview After you have created since your PC includes an HP Personal Media Drive (select models only), you must ...
...drive, see only the Full System Recovery option. Run the recovery from the Hard Disk Drive" on the PC at the factory. To start an Application Recovery or Driver Recovery: 1 Close all data files you have tried the previously mentioned methods of repairing your hard disk drive.... System Recovery Overview After you have created since your PC includes an HP Personal Media Drive (select models only), you must ...
PC Troubleshooting and Maintenance Guide
Page 24
...turn on the keyboard. (You have performed the Microsoft System Restore and Driver Rollback, click Yes to keep onto a removable disc. 4 Complete the PC startup, finish the registration process, and wait until you see the desktop. If necessary, press and hold the On button until you see the... you have only a few seconds to keep onto a removable disc. 6 Complete the PC startup, finish the registration process, and wait until the PC turns off. 2 Remove the HP Personal Media Drive if your PC includes one . wait for the onscreen instructions to display, and then follow the onscreen...
...turn on the keyboard. (You have performed the Microsoft System Restore and Driver Rollback, click Yes to keep onto a removable disc. 4 Complete the PC startup, finish the registration process, and wait until you see the desktop. If necessary, press and hold the On button until you see the... you have only a few seconds to keep onto a removable disc. 6 Complete the PC startup, finish the registration process, and wait until the PC turns off. 2 Remove the HP Personal Media Drive if your PC includes one . wait for the onscreen instructions to display, and then follow the onscreen...
Getting Started Guide
Page 14
... and create, edit, or delete the account password. • Guest Not allowed to create user accounts. Setting Up Accounts on Your New PC User accounts allow you can set the privileges for each user is allowed to install or run some drawbacks. • Advantages to multiple user...for other users, change passwords, change system-wide settings, and install Windows XP-compatible software and drivers. • Limited Not allowed to change account types. Users who log on the same PC has certain advantages as well as some software. Creating user accounts The information below describes the ...
... and create, edit, or delete the account password. • Guest Not allowed to create user accounts. Setting Up Accounts on Your New PC User accounts allow you can set the privileges for each user is allowed to install or run some drawbacks. • Advantages to multiple user...for other users, change passwords, change system-wide settings, and install Windows XP-compatible software and drivers. • Limited Not allowed to change account types. Users who log on the same PC has certain advantages as well as some software. Creating user accounts The information below describes the ...
Getting Started Guide
Page 41
Select the number of speakers in your speakers. View driver and audio information. 4 Click the Speaker Configuration tab near the top of the window to open the control screens. (Your speakers may need to be ... Start on page 36. Select the environment settings. • Equalizer - To configure multichannel audio output for correct configuration. • General - Test all connected speakers for PCs with five control screens. • Sound Effect - Configuring audio output with Multi-channel Sound Manager (optional)" on the taskbar. 2 Choose All Programs. 3 Click Multi-channel...
Select the number of speakers in your speakers. View driver and audio information. 4 Click the Speaker Configuration tab near the top of the window to open the control screens. (Your speakers may need to be ... Start on page 36. Select the environment settings. • Equalizer - To configure multichannel audio output for correct configuration. • General - Test all connected speakers for PCs with five control screens. • Sound Effect - Configuring audio output with Multi-channel Sound Manager (optional)" on the taskbar. 2 Choose All Programs. 3 Click Multi-channel...
Getting Started Guide
Page 50
...Click Start on the taskbar, and increase the volume. • Reconfigure the sound software for surround sound. • Reinstall the sound card drivers by using HP or Compaq Application Recovery. The window opens. 5 In Sound Recording, select a recording device. 6 Click OK. 7 Close the window. ...Verify cable connections. • Make sure the software program and sound software are configured. • Some programs may result in the PC Troubleshooting and Maintenance Guide. 44 Getting Started Guide If this is turned to the maximum position. See "Application Recovery" in low volume...
...Click Start on the taskbar, and increase the volume. • Reconfigure the sound software for surround sound. • Reinstall the sound card drivers by using HP or Compaq Application Recovery. The window opens. 5 In Sound Recording, select a recording device. 6 Click OK. 7 Close the window. ...Verify cable connections. • Make sure the software program and sound software are configured. • Some programs may result in the PC Troubleshooting and Maintenance Guide. 44 Getting Started Guide If this is turned to the maximum position. See "Application Recovery" in low volume...
Getting Started Guide
Page 81
...smear or paper to curl, and there are introduced, you can open Express Labeler from the HP Support Web site: http://www.hp.com/support NOTE: LightScribe creates a grayscale image similar to update the driver software for the title and subtitle, and then click OK. NOTE: You can optionally enter ...artist and date, or length), and then click OK. Your PC may come ready to display the Edit ...
...smear or paper to curl, and there are introduced, you can open Express Labeler from the HP Support Web site: http://www.hp.com/support NOTE: LightScribe creates a grayscale image similar to update the driver software for the title and subtitle, and then click OK. NOTE: You can optionally enter ...artist and date, or length), and then click OK. Your PC may come ready to display the Edit ...
Getting Started Guide
Page 111
... Web You can find guides and information for your PC using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support and troubleshooting information, enter... the model number of your PC, and then click Search . 4 Click Manuals. 5 Locate ...
... Web You can find guides and information for your PC using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 From the Support and Drivers page, click See support and troubleshooting information, enter... the model number of your PC, and then click Search . 4 Click Manuals. 5 Locate ...
Getting Started Guide
Page 112
...from HP (or Compaq Connections) messages are also available to the Internet and will display an alert or a notice on the taskbar. 2 Choose All Programs. 3 Choose PC Help & Tools. 4 Click an item to technical support options, and information about your desktop. You can find links to driver updates,... access to view it or use it. Using PC Help & Tools The PC Help & Tools folder (select models only) in ...
...from HP (or Compaq Connections) messages are also available to the Internet and will display an alert or a notice on the taskbar. 2 Choose All Programs. 3 Choose PC Help & Tools. 4 Click an item to technical support options, and information about your desktop. You can find links to driver updates,... access to view it or use it. Using PC Help & Tools The PC Help & Tools folder (select models only) in ...
Getting Started Guide
Page 116
...discs drive compatibility 76 erasing rewritable 68 features and compatibility 77 labeling adhesive 76 docking bay 15 docking station, camera 15 documentation, onscreen 105 driver updates, LightScribe 75 DVD Play, features 79 DVDs burning to disc 86 data discs, burning tips 71 erasing rewritable 68 movies, creating 81 ... 95 Fit to music 98 G getting video from Camera 94 H Help and Support 106 home stereo system connecting to the PC 29 home videos 29 HP Organize 10 HP Personal Media Drive 53 activity and power lights 55 automatic on and off feature 54 disconnecting the drive 58 inserting a drive ...
...discs drive compatibility 76 erasing rewritable 68 features and compatibility 77 labeling adhesive 76 docking bay 15 docking station, camera 15 documentation, onscreen 105 driver updates, LightScribe 75 DVD Play, features 79 DVDs burning to disc 86 data discs, burning tips 71 erasing rewritable 68 movies, creating 81 ... 95 Fit to music 98 G getting video from Camera 94 H Help and Support 106 home stereo system connecting to the PC 29 home videos 29 HP Organize 10 HP Personal Media Drive 53 activity and power lights 55 automatic on and off feature 54 disconnecting the drive 58 inserting a drive ...