Limited Warranty and Support Guide
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... HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK...
... HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK...
Limited Warranty and Support Guide
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.... The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to Register! If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled...
.... The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to Register! If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled...
Limited Warranty and Support Guide - Refurbished
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... or service by operation outside the usage parameters stated in the user documentation that shipped with (a) a replacement unit of HP. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS - All component parts or hardware products removed under this Limited 6 HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT...
... or service by operation outside the usage parameters stated in the user documentation that shipped with (a) a replacement unit of HP. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS - All component parts or hardware products removed under this Limited 6 HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT...
Limited Warranty and Support Guide - Refurbished
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..., normally fifteen (15) days. To locate the nearest HP authorized service provider refer to the HP Web site at: http://www.hp.com/support HP may not be additional charges. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. However, some support and related products may , at your hardware.
..., normally fifteen (15) days. To locate the nearest HP authorized service provider refer to the HP Web site at: http://www.hp.com/support HP may not be additional charges. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. However, some support and related products may , at your hardware.
Limited Warranty and Support Guide - Refurbished
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... Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer's Help and Support Center for all your limited warranty period. Click Start, and then click Help and Support. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting...
... Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer's Help and Support Center for all your limited warranty period. Click Start, and then click Help and Support. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... Action Center, click Find and fix problems ● Find links to use the Help and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System and common computer hardware Security. and software issues. 2. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for...
... Action Center, click Find and fix problems ● Find links to use the Help and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System and common computer hardware Security. and software issues. 2. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for...
Getting Started Guide
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... technical support. ● Get up-to-date information and help from the Windows community. ● Connect to the Regulatory and Safety Information document in the HP User Manuals folder. Where to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com/support/consumer...
... technical support. ● Get up-to-date information and help from the Windows community. ● Connect to the Regulatory and Safety Information document in the HP User Manuals folder. Where to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com/support/consumer...
Getting Started Guide
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... plug. ENWW Safety information 3 Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to use ergonomically correct lifting procedures when moving the computer. To reduce the risk of Microsoft Windows. 1. The operating system and version are shipped without a version of serious injury read the Safety & Comfort Guide. WARNING! Download and install operating system updates. Connect...
... plug. ENWW Safety information 3 Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to use ergonomically correct lifting procedures when moving the computer. To reduce the risk of Microsoft Windows. 1. The operating system and version are shipped without a version of serious injury read the Safety & Comfort Guide. WARNING! Download and install operating system updates. Connect...
Getting Started Guide
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... update service. 4 Chapter 2 Setting up your computer model from Product search results. If necessary, select your computer ENWW Select Download drivers and software (and firmware), type your country and language, if necessary, and click Support & Drivers. Read the Safety and Regulatory Information document in most cases, repair damage caused by viruses. Select your computer model name and number in the computer box for proper workstation setup...
... update service. 4 Chapter 2 Setting up your computer model from Product search results. If necessary, select your computer ENWW Select Download drivers and software (and firmware), type your country and language, if necessary, and click Support & Drivers. Read the Safety and Regulatory Information document in most cases, repair damage caused by viruses. Select your computer model name and number in the computer box for proper workstation setup...
Getting Started Guide
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... browse the Internet. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. NOTE: Use only licensed original software. Connecting to the Internet Steps to connect to install additional software programs or hardware devices. Using your Internet connection through your computer. Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do...
... browse the Internet. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. NOTE: Use only licensed original software. Connecting to the Internet Steps to connect to install additional software programs or hardware devices. Using your Internet connection through your computer. Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do...
Getting Started Guide
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... free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is blank. Inspect the monitor video connector for bent pins: ● If any of dust, dirt, and heat under Maintenance on the keyboard or move the mouse to resume from Sleep mode. Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. Screen is running - Check Power Settings. Press the Power button...
... free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is blank. Inspect the monitor video connector for bent pins: ● If any of dust, dirt, and heat under Maintenance on the keyboard or move the mouse to resume from Sleep mode. Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. Screen is running - Check Power Settings. Press the Power button...
Getting Started Guide
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... and reconnect the mouse connector to an open programs. 4. Press Num Lock on the keyboard to save your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Use the keyboard to Shut Down. If the mouse is the keyboard shortcut for Save on the number keypad can be used. Use the arrow keys to select the Arrow button that the arrow keys on most-not all open programs, and...
... and reconnect the mouse connector to an open programs. 4. Press Num Lock on the keyboard to save your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Use the keyboard to Shut Down. If the mouse is the keyboard shortcut for Save on the number keypad can be used. Use the arrow keys to select the Arrow button that the arrow keys on most-not all open programs, and...
Getting Started Guide
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Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . No sound is set appropriately. Under Hardware and Sound, click Troubleshoot and audio playback. Ensure that you want to hear sound during the initial setup of the computer. (Additional audio connectors are using built-in to connect your...
Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . No sound is set appropriately. Under Hardware and Sound, click Troubleshoot and audio playback. Ensure that you want to hear sound during the initial setup of the computer. (Additional audio connectors are using built-in to connect your...
Getting Started Guide
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... Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Run the wireless setup wizard: 1. Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in this table). - Restores your Internet connection type...
... Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Run the wireless setup wizard: 1. Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in this table). - Restores your Internet connection type...
Getting Started Guide
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... open programs. 2. Double-click the specific item (for which you use System Restore to return the computer to an earlier version of Microsoft Windows. You can also set restore points manually. NOTE: Always use this System Restore procedure before you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Click System protection, System Restore, click Next, and then follow the on -screen instructions. Type Device Manager into the Start...
... open programs. 2. Double-click the specific item (for which you use System Restore to return the computer to an earlier version of Microsoft Windows. You can also set restore points manually. NOTE: Always use this System Restore procedure before you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Click System protection, System Restore, click Next, and then follow the on -screen instructions. Type Device Manager into the Start...
Getting Started Guide
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... Power button for your hard disk drive. If using recovery DVDs, insert recovery disc #1 into a USB port. 3. Create recovery media from the recovery image stored on your files first (recommended), and then click Next. This image contains the operating system and software program files that are running System Recovery from media or from hard drive, select media, and then click Next. 8. If the computer is finished, remove all recovery media from the system. 12. If the computer works, click Start...
... Power button for your hard disk drive. If using recovery DVDs, insert recovery disc #1 into a USB port. 3. Create recovery media from the recovery image stored on your files first (recommended), and then click Next. This image contains the operating system and software program files that are running System Recovery from media or from hard drive, select media, and then click Next. 8. If the computer is finished, remove all recovery media from the system. 12. If the computer works, click Start...
Getting Started Guide
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... the web, by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. and for help with setting up and running is then, to the setup poster included with your computer. But it is built to work right now - The HP website has updated software, tips and tricks, answers for...
... the web, by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. and for help with setting up and running is then, to the setup poster included with your computer. But it is built to work right now - The HP website has updated software, tips and tricks, answers for...
Safety and Regulatory Information
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... ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem statements 7 Canadian modem statements 8 Japanese modem statements 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External...
... ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem statements 7 Canadian modem statements 8 Japanese modem statements 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External...
Safety and Regulatory Information
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... static charges. Lightning protection For added protection of time, unplug the product from lightning and power line surges. This will prevent damage to the product from the wall outlet and disconnect the antenna or cable system. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be...
... static charges. Lightning protection For added protection of time, unplug the product from lightning and power line surges. This will prevent damage to the product from the wall outlet and disconnect the antenna or cable system. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be...