User Guide
Page 72
... door open the print cartridge door unless necessary. Information on page 74 Clear paper jams If the HP Photosmart has a paper jam, check the Two-sided printing accessory. Use HP Premium Plus photo paper for maximum performance. Troubleshooting Troubleshooting tips 71 This wastes ink ... cartridges in print quality if the print cartridges have replacement print cartridges available to install. • Turn off the HP Photosmart, the print carriage does not return to the correct position and the print cartridges can cause temporary printing problems. If print quality is ...
... door open the print cartridge door unless necessary. Information on page 74 Clear paper jams If the HP Photosmart has a paper jam, check the Two-sided printing accessory. Use HP Premium Plus photo paper for maximum performance. Troubleshooting Troubleshooting tips 71 This wastes ink ... cartridges in print quality if the print cartridges have replacement print cartridges available to install. • Turn off the HP Photosmart, the print carriage does not return to the correct position and the print cartridges can cause temporary printing problems. If print quality is ...
User Guide
Page 96
... or envelopes that are any packing materials), and then turn the HP Photosmart on page 17 Cause: The print carriage has stalled. Solution: Some documents take a long time to see : "Clear paper jams" on page 71 Cause: The HP Photosmart is not communicating with the HP Photosmart. Cause: The wrong type of paper. If nothing has printed several...
... or envelopes that are any packing materials), and then turn the HP Photosmart on page 17 Cause: The print carriage has stalled. Solution: Some documents take a long time to see : "Clear paper jams" on page 71 Cause: The HP Photosmart is not communicating with the HP Photosmart. Cause: The wrong type of paper. If nothing has printed several...
User Guide
Page 99
... paper jam. Solution: Load paper in the File menu of your different software applications. Chapter 11 TIP: You can occur. For more information, see: "Load paper" on page 17 Cause: The print carriage has stalled. 98 Troubleshooting Troubleshooting For more information, see : "Communication problems over a USB connection" on page 71 Cause: The HP Photosmart...
... paper jam. Solution: Load paper in the File menu of your different software applications. Chapter 11 TIP: You can occur. For more information, see: "Load paper" on page 17 Cause: The print carriage has stalled. 98 Troubleshooting Troubleshooting For more information, see : "Communication problems over a USB connection" on page 71 Cause: The HP Photosmart...
User Guide
Page 110
...corner of the storage slot and push down , you should be able to pull the CD/DVD holder out of the storage slot. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on your device: • Device messages •...the size you specified when you feel resistance. Errors This section contains the following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open • CD/DVD tray misaligned • Insert...
...corner of the storage slot and push down , you should be able to pull the CD/DVD holder out of the storage slot. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on your device: • Device messages •...the size you specified when you feel resistance. Errors This section contains the following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open • CD/DVD tray misaligned • Insert...
User Guide
Page 111
... any packing materials), and then turn the HP Photosmart on the display to continue. Follow the prompts on again. Carriage jam Cause: The print carriage is blocked. 110 Troubleshooting Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the display to continue. Cause: The CD/DVD tray...
... any packing materials), and then turn the HP Photosmart on the display to continue. Follow the prompts on again. Carriage jam Cause: The print carriage is blocked. 110 Troubleshooting Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the display to continue. Cause: The CD/DVD tray...
User Guide
Page 112
Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the display to the HP Web site at www.hp.com/support. Mechanism error Cause: The HP Photosmart has a paper jam. If prompted, choose your country/region, and then click Contact HP for information on page 71 Cause: The print...
Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the display to the HP Web site at www.hp.com/support. Mechanism error Cause: The HP Photosmart has a paper jam. If prompted, choose your country/region, and then click Contact HP for information on page 71 Cause: The print...
User Guide
Page 120
...printing the photos from the wall. If the HP Photosmart is the same size as specified in the software. CD/DVD printing problem Cause: The HP Photosmart stalled while printing. Solution: Make sure that there is sufficient space behind the HP Photosmart and that is placed close to retake any ...the computer. If the file system on the card. Paper messages The following is a list of the HP Photosmart is drying • Out of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting CAUTION: Reformatting the memory card will need to a wall, move it at least 7.5 ...
...printing the photos from the wall. If the HP Photosmart is the same size as specified in the software. CD/DVD printing problem Cause: The HP Photosmart stalled while printing. Solution: Make sure that there is sufficient space behind the HP Photosmart and that is placed close to retake any ...the computer. If the file system on the card. Paper messages The following is a list of the HP Photosmart is drying • Out of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting CAUTION: Reformatting the memory card will need to a wall, move it at least 7.5 ...
User Guide
Page 121
... screen to continue your print job. Follow the prompts on page 18 Cause: The Two-sided printing accessory is off the HP Photosmart. Solution: If the HP Photosmart is out of paper Cause: There is longer than normal. Out of paper or there are only a few sheets remaining,...message disappears, carefully hold the printed sheet on the underside or the edges, and place it on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting If there is not enough paper in the input tray. If it . Solution: Leave the...
... screen to continue your print job. Follow the prompts on page 18 Cause: The Two-sided printing accessory is off the HP Photosmart. Solution: If the HP Photosmart is out of paper Cause: There is longer than normal. Out of paper or there are only a few sheets remaining,...message disappears, carefully hold the printed sheet on the underside or the edges, and place it on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting If there is not enough paper in the input tray. If it . Solution: Leave the...
User Guide
Page 122
... 28 "Information on paper" on page 17 Errors 121 Troubleshooting Solution: Clear the jam. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the display to access the print carriage area. Solution: Change the print setting or load the appropriate paper in the input...
... 28 "Information on paper" on page 17 Errors 121 Troubleshooting Solution: Clear the jam. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on the display to access the print carriage area. Solution: Change the print setting or load the appropriate paper in the input...
User Guide
Page 146
... European Economic Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges. See print cartridges ink levels icons 7 ink levels, check 59 ink supplies purchase 67... problems poor print quality 89 smeared ink 88 file invalid name 115 unreadable 115 firmware revision mismatch 111 G greeting cards, load 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101, 124 sprays inside...
... European Economic Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges. See print cartridges ink levels icons 7 ink levels, check 59 ink supplies purchase 67... problems poor print quality 89 smeared ink 88 file invalid name 115 unreadable 115 firmware revision mismatch 111 G greeting cards, load 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101, 124 sprays inside...
Basics Guide
Page 18
...you experience problems, the USB cable might need to disconnect older products from the HP Photosmart to turn the HP Photosmart off and then turn it on again. • Check that the print carriage is not jammed. Also verify that came with your operating system for more information. • ...hub is turned on the front of the HP Photosmart. If you are not communicating with the operating system installed on the HP Photosmart. • Make sure the print cartridges are installed. • Make sure you are blocking the print carriage, including any objects that the USB cable is...
...you experience problems, the USB cable might need to disconnect older products from the HP Photosmart to turn the HP Photosmart off and then turn it on again. • Check that the print carriage is not jammed. Also verify that came with your operating system for more information. • ...hub is turned on the front of the HP Photosmart. If you are not communicating with the operating system installed on the HP Photosmart. • Make sure the print cartridges are installed. • Make sure you are blocking the print carriage, including any objects that the USB cable is...