User Guide
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...Software installation troubleshooting 83 Print quality troubleshooting...87 Print troubleshooting...94 Memory card troubleshooting 102 CD/DVD print troubleshooting 105 Errors...109 12 HP warranty and support Warranty...131 Print cartridge warranty information 131 Support process...131 Before you call HP support...132 HP support by phone...132 Additional warranty options...133 HP... Quick Exchange Service (Japan 134 HP Korea customer support 134 Prepare the HP Photosmart for shipment 135 Pack the HP Photosmart...
...Software installation troubleshooting 83 Print quality troubleshooting...87 Print troubleshooting...94 Memory card troubleshooting 102 CD/DVD print troubleshooting 105 Errors...109 12 HP warranty and support Warranty...131 Print cartridge warranty information 131 Support process...131 Before you call HP support...132 HP support by phone...132 Additional warranty options...133 HP... Quick Exchange Service (Japan 134 HP Korea customer support 134 Prepare the HP Photosmart for shipment 135 Pack the HP Photosmart...
User Guide
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..., that provide information about setting up the HP Photosmart and installing software. You will learn how to access the Readme file. Readme The Readme file contains the most recent information which might encounter with the HP Photosmart. Find more information Find more information You can...tips, and technical information. Make sure you how to complete key tasks on using the HP Photosmart. Onscreen Help The onscreen Help provides detailed instructions on the HP Photosmart. Install the software to load paper, insert a memory card, and replace ink. If you have Internet ...
..., that provide information about setting up the HP Photosmart and installing software. You will learn how to access the Readme file. Readme The Readme file contains the most recent information which might encounter with the HP Photosmart. Find more information Find more information You can...tips, and technical information. Make sure you how to complete key tasks on using the HP Photosmart. Onscreen Help The onscreen Help provides detailed instructions on the HP Photosmart. Install the software to load paper, insert a memory card, and replace ink. If you have Internet ...
User Guide
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... to use it is thick enough so that you select the Maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP Photosmart will print. 5. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. ...HP Bright White Inkjet Paper or HP Brochure & Flyer Paper. In the Print Quality drop-down list, click Maximum dpi. When you want, and then click OK. NOTE: If a photo print cartridge is also installed, the print quality is the selected printer. 4. To print in your software...
... to use it is thick enough so that you select the Maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP Photosmart will print. 5. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. ...HP Bright White Inkjet Paper or HP Brochure & Flyer Paper. In the Print Quality drop-down list, click Maximum dpi. When you want, and then click OK. NOTE: If a photo print cartridge is also installed, the print quality is the selected printer. 4. To print in your software...
User Guide
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...accept the default of the following topics: • Remove red-eye • Edit photos using the software that photo to add that you can use the HP Photosmart Software installed on your digital camera and insert it . TIP: While the photo is printing, you can also ... Photos Chapter 8 5. If you need to 3 per page). NOTE: The HP Photosmart must be printed on your computer 50 Use the photo features Only images that has the HP Photosmart Software installed on the HP Photosmart. Before transferring photos to your computer, you increased the number of copies or selected...
...accept the default of the following topics: • Remove red-eye • Edit photos using the software that photo to add that you can use the HP Photosmart Software installed on your digital camera and insert it . TIP: While the photo is printing, you can also ... Photos Chapter 8 5. If you need to 3 per page). NOTE: The HP Photosmart must be printed on your computer 50 Use the photo features Only images that has the HP Photosmart Software installed on the HP Photosmart. Before transferring photos to your computer, you increased the number of copies or selected...
User Guide
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...photo you want to edit. 4. NOTE: The HP Photosmart must be saved on it in your photos. Edit photos using HP Photosmart Software 51 To remove red-eye from your computer You can remove redness so that has the HP Photosmart Software installed on the memory card. Click View, and ... computer, and creating special projects such as printing a photo directly onto an HP Photosmart CD or DVD. Press the or buttons to transfer your computer. 2. You can use the HP Photosmart Software installed on the HP Photosmart. NOTE: The changes you make to the photo apply only to your computer...
...photo you want to edit. 4. NOTE: The HP Photosmart must be saved on it in your photos. Edit photos using HP Photosmart Software 51 To remove red-eye from your computer You can remove redness so that has the HP Photosmart Software installed on the memory card. Click View, and ... computer, and creating special projects such as printing a photo directly onto an HP Photosmart CD or DVD. Press the or buttons to transfer your computer. 2. You can use the HP Photosmart Software installed on the HP Photosmart. NOTE: The changes you make to the photo apply only to your computer...
User Guide
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... and family by sending photos as e-mail, uploading photos to the computer for sharing with friends and relatives. NOTE: The HP Photosmart must be connected to remove the memory card from your digital camera and insert it . Photos 52 Use the photo features ...ordering prints through an online photo-finishing service. HP Photosmart Share lets you need to a computer that has the HP Photosmart Software installed on it in the appropriate memory card slot on the HP Photosmart. To share photos 1. The software opens on the HP Photosmart. Click Share, and then follow the onscreen ...
... and family by sending photos as e-mail, uploading photos to the computer for sharing with friends and relatives. NOTE: The HP Photosmart must be connected to remove the memory card from your digital camera and insert it . Photos 52 Use the photo features ...ordering prints through an online photo-finishing service. HP Photosmart Share lets you need to a computer that has the HP Photosmart Software installed on it in the appropriate memory card slot on the HP Photosmart. To share photos 1. The software opens on the HP Photosmart. Click Share, and then follow the onscreen ...
User Guide
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...their black plastic sides, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the Printer Toolbox available through the HP Photosmart Software on your computer. Replace the print cartridges Follow these instructions when you should... follow the prompts to www.hp.com/buy/supplies. If prompted, choose your product, and then click one of the HP Web site are available in English only. 54 Maintain the HP Photosmart NOTE: Handle the print cartridges carefully. Maintain the HP Photosmart 1 Copper-colored contacts 2 ...
...their black plastic sides, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the Printer Toolbox available through the HP Photosmart Software on your computer. Replace the print cartridges Follow these instructions when you should... follow the prompts to www.hp.com/buy/supplies. If prompted, choose your product, and then click one of the HP Web site are available in English only. 54 Maintain the HP Photosmart NOTE: Handle the print cartridges carefully. Maintain the HP Photosmart 1 Copper-colored contacts 2 ...
User Guide
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... color photos. When you print with print cartridges 59 The estimated ink levels for genuine HP ink. Remove the black print cartridge and insert the photo print cartridge in . Maintain the HP Photosmart Related topics • "Clean the print cartridges" on page 62 • "Replace the...-test report to see www.hp.com/go/inkusage. NOTE: The HP Photosmart can also open the Printer Toolbox from the HP Photosmart Software 1. To check the ink levels from the Print Properties dialog box. With the tri-color print cartridge and photo print cartridge installed, you might need to be...
... color photos. When you print with print cartridges 59 The estimated ink levels for genuine HP ink. Remove the black print cartridge and insert the photo print cartridge in . Maintain the HP Photosmart Related topics • "Clean the print cartridges" on page 62 • "Replace the...-test report to see www.hp.com/go/inkusage. NOTE: The HP Photosmart can also open the Printer Toolbox from the HP Photosmart Software 1. To check the ink levels from the Print Properties dialog box. With the tri-color print cartridge and photo print cartridge installed, you might need to be...
User Guide
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... The HP Photosmart remembers the alignment values for that print cartridge, so you align the print cartridges when prompted to align the print cartridges. Make sure you align the printer, the alignment will not prompt you install a new print cartridge. In the HP Solution Center... dialog box, click the Services tab, and then click Service this device. To align the print cartridges from the HP Photosmart Software 1. Maintain the HP Photosmart Align the print cartridges Aligning the print cartridges ensures high-quality output. Load unused plain white paper into the input ...
... The HP Photosmart remembers the alignment values for that print cartridge, so you align the print cartridges when prompted to align the print cartridges. Make sure you align the printer, the alignment will not prompt you install a new print cartridge. In the HP Solution Center... dialog box, click the Services tab, and then click Service this device. To align the print cartridges from the HP Photosmart Software 1. Maintain the HP Photosmart Align the print cartridges Aligning the print cartridges ensures high-quality output. Load unused plain white paper into the input ...
User Guide
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... affected print cartridge. Click the Device Services tab. 4. Click Clean the Print Cartridges. 5. Maintain the HP Photosmart Chapter 9 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Related topics • "Clean the print cartridge contacts" on page 62 • "Replace the ...Print Properties dialog box. Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing is muddy after installing a print cartridge for the first time. Recycle or discard the page. In the Print Properties dialog box, click the ...
... affected print cartridge. Click the Device Services tab. 4. Click Clean the Print Cartridges. 5. Maintain the HP Photosmart Chapter 9 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Related topics • "Clean the print cartridge contacts" on page 62 • "Replace the ...Print Properties dialog box. Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing is muddy after installing a print cartridge for the first time. Recycle or discard the page. In the Print Properties dialog box, click the ...
User Guide
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...free cloth, or any soft material that can be corrected by using the control panel or the software you out of the HP Photosmart. 2. Do not leave a print cartridge outside the HP Photosmart for the other print cartridge. 10. When debris gets on the print cartridge to the far ... Clean the area around the ink nozzles as described here. Lightly press down on the print cartridges, it towards you installed with distilled water. 64 Maintain the HP Photosmart TIP: Coffee filters are lint-free and work well for cleaning print cartridges. • Distilled, filtered, or bottled water...
...free cloth, or any soft material that can be corrected by using the control panel or the software you out of the HP Photosmart. 2. Do not leave a print cartridge outside the HP Photosmart for the other print cartridge. 10. When debris gets on the print cartridge to the far ... Clean the area around the ink nozzles as described here. Lightly press down on the print cartridges, it towards you installed with distilled water. 64 Maintain the HP Photosmart TIP: Coffee filters are lint-free and work well for cleaning print cartridges. • Distilled, filtered, or bottled water...
User Guide
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...the cable does not exceed 3 meters (9.8 feet) in length. • Check the connection from the HP Photosmart to see "Memory card troubleshooting" on the HP Photosmart. • Check the USB cable. If you are not communicating with each other, try the following ...8226; Software installation troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • CD/DVD print troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the back of the HP Photosmart. ...
...the cable does not exceed 3 meters (9.8 feet) in length. • Check the connection from the HP Photosmart to see "Memory card troubleshooting" on the HP Photosmart. • Check the USB cable. If you are not communicating with each other, try the following ...8226; Software installation troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • CD/DVD print troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the back of the HP Photosmart. ...
User Guide
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... flat surface in a cool, dry place. For more information, see: "Uninstall and reinstall the software" on page 85 Information on paper The HP Photosmart is turned on , try restarting your computer. Test a variety of the USB cable is plugged...HP Photosmart and then install it again. If the hub is heavily textured. Turn the HP Photosmart off and then on again. • If you are connecting the HP Photosmart through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on again. • If necessary, remove the software...
... flat surface in a cool, dry place. For more information, see: "Uninstall and reinstall the software" on page 85 Information on paper The HP Photosmart is turned on , try restarting your computer. Test a variety of the USB cable is plugged...HP Photosmart and then install it again. If the hub is heavily textured. Turn the HP Photosmart off and then on again. • If you are connecting the HP Photosmart through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on again. • If necessary, remove the software...
User Guide
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... paper loaded in the input tray when you have already installed it . 5. Restart your computer before the HP Photosmart software is installed on Cause: The HP Photosmart is connected to the computer using the HP Photosmart with my computer • The HP Photosmart does not print The HP Photosmart will fail. Turn off the HP Photosmart, wait one minute, then restart it ). 3. CAUTION: Do not...
... paper loaded in the input tray when you have already installed it . 5. Restart your computer before the HP Photosmart software is installed on Cause: The HP Photosmart is connected to the computer using the HP Photosmart with my computer • The HP Photosmart does not print The HP Photosmart will fail. Turn off the HP Photosmart, wait one minute, then restart it ). 3. CAUTION: Do not...
User Guide
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... the USB cable, but still does not work, then there might take a few minutes for information on . Connecting the USB cable before the software was installed. Solution: The HP Photosmart might turn on . Hardware setup troubleshooting 81 Troubleshooting Plug in an appliance that you press the On button too quickly. Cause: You pressed the...
... the USB cable, but still does not work, then there might take a few minutes for information on . Connecting the USB cable before the software was installed. Solution: The HP Photosmart might turn on . Hardware setup troubleshooting 81 Troubleshooting Plug in an appliance that you press the On button too quickly. Cause: You pressed the...
User Guide
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...HP Photosmart does not print Cause: The HP Photosmart and computer are installed properly and have installed the software, connecting your computer to any USB port on . For more information on the HP Photosmart. Chapter 11 Solution: You must first install the software that came with the HP Photosmart. You can connect to the HP Photosmart...power outlet. If the display is blank and the On button is not lit, the HP Photosmart is firmly connected to turn on installing the software and connecting the USB cable, see the Setup Guide that the print cartridges are not ...
...HP Photosmart does not print Cause: The HP Photosmart and computer are installed properly and have installed the software, connecting your computer to any USB port on . For more information on the HP Photosmart. Chapter 11 Solution: You must first install the software that came with the HP Photosmart. You can connect to the HP Photosmart...power outlet. If the display is blank and the On button is not lit, the HP Photosmart is firmly connected to turn on installing the software and connecting the USB cable, see the Setup Guide that the print cartridges are not ...
User Guide
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... and reinstall the software • Missing HP Photosmart Software When I received a message that the USB connection is successful. Solution: Load paper in the input tray. This section contains the following topics: • When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to install the software. Troubleshooting Software installation troubleshooting 83 For...
... and reinstall the software • Missing HP Photosmart Software When I received a message that the USB connection is successful. Solution: Load paper in the input tray. This section contains the following topics: • When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to install the software. Troubleshooting Software installation troubleshooting 83 For...
User Guide
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... is 3 meters (9.8 feet) or less in . 3. Chapter 11 Solution: Check that came with the HP Photosmart. 84 Troubleshooting Troubleshooting If an error occurs, you installed the software that the HP Photosmart is unknown. Click Retry to unplug the other devices during the installation. 5. To retry the USB connection 1. Make sure to remove them properly using the uninstall...
... is 3 meters (9.8 feet) or less in . 3. Chapter 11 Solution: Check that came with the HP Photosmart. 84 Troubleshooting Troubleshooting If an error occurs, you installed the software that the HP Photosmart is unknown. Click Retry to unplug the other devices during the installation. 5. To retry the USB connection 1. Make sure to remove them properly using the uninstall...
User Guide
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... Setup Guide that you installed the software that came with the HP Photosmart. For more information, see: "Uninstall and reinstall the software" on . Disconnect the HP Photosmart from a Windows computer, method 2 NOTE: Use this method if Uninstall is important that came with the HP Photosmart. 7. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart D5300 series, Uninstall. 3. Press the...
... Setup Guide that you installed the software that came with the HP Photosmart. For more information, see: "Uninstall and reinstall the software" on . Disconnect the HP Photosmart from a Windows computer, method 2 NOTE: Use this method if Uninstall is important that came with the HP Photosmart. 7. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart D5300 series, Uninstall. 3. Press the...
Basics Guide
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... off , and then unplug the power cord. Make sure you can further reduce power consumption by holding down the On button for setting up the HP Photosmart and installing software. HP Photosmart overview Chapter 1 (continued) Label Icon 8 9 Name and Description Red-Eye Removal: Turns the Red-Eye Removal feature On or Off. By default, this Basics...
... off , and then unplug the power cord. Make sure you can further reduce power consumption by holding down the On button for setting up the HP Photosmart and installing software. HP Photosmart overview Chapter 1 (continued) Label Icon 8 9 Name and Description Red-Eye Removal: Turns the Red-Eye Removal feature On or Off. By default, this Basics...