Setup Guide
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... for additional setup information. c Press until Network is not accepted, refer to highlight, and then press OK. f If your wireless setup. HP Photosmart C7100 All-in-One series Basics Guide If you must consult the documentation for the WEP key or WPA passphrase. As much as... do not know this information, you wrote down your router provides 4 WEP keys, make sure you use Arrow keys to Network Troubleshooting on the HP All-in-One. The network with your network uses security, a prompt appears for your wireless router, the router manufacturer, or the person who ...
... for additional setup information. c Press until Network is not accepted, refer to highlight, and then press OK. f If your wireless setup. HP Photosmart C7100 All-in-One series Basics Guide If you must consult the documentation for the WEP key or WPA passphrase. As much as... do not know this information, you wrote down your router provides 4 WEP keys, make sure you use Arrow keys to Network Troubleshooting on the HP All-in-One. The network with your network uses security, a prompt appears for your wireless router, the router manufacturer, or the person who ...
Setup Guide
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... the USB cable, and then insert the HP All-in again. Unplug the HP All-in-One and plug it in -One Windows CD. Refer to Step 18 of this Setup Guide Troubleshooting Problem: A Paper Jam message appears. Go to Section A. 14 • HP All-in-One Problem: You did not see the screen .... Make sure that the control panel faceplate is plugged into a keyboard or non-powered hub. Action: Remove, and then re-insert the HP All-in -One CD for each computer. Problem: The Microsoft Add Hardware screen appears. Do not plug the USB cable into the computer. 16 Install software ...
... the USB cable, and then insert the HP All-in again. Unplug the HP All-in-One and plug it in -One Windows CD. Refer to Step 18 of this Setup Guide Troubleshooting Problem: A Paper Jam message appears. Go to Section A. 14 • HP All-in-One Problem: You did not see the screen .... Make sure that the control panel faceplate is plugged into a keyboard or non-powered hub. Action: Remove, and then re-insert the HP All-in -One CD for each computer. Problem: The Microsoft Add Hardware screen appears. Do not plug the USB cable into the computer. 16 Install software ...
Setup Guide
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... graphics display for more troubleshooting and additional set up information. If you have an active connection, try the following: • Turn your connection type Section (B or C). Problem: I have an active connection with the HP All-in SecureEasySetup mode. HP Photosmart C7100 All-in -One • 15 Check your... the HP All-in-One does not connect to the HP All-in-One and make sure that you have SecureEasySetup, but when I ran the Wireless Setup Wizard, a list of the key or passphrase or by inserting blank spaces at beginning or end. Problem: The Printer Not ...
... graphics display for more troubleshooting and additional set up information. If you have an active connection, try the following: • Turn your connection type Section (B or C). Problem: I have an active connection with the HP All-in SecureEasySetup mode. HP Photosmart C7100 All-in -One • 15 Check your... the HP All-in-One does not connect to the HP All-in-One and make sure that you have SecureEasySetup, but when I ran the Wireless Setup Wizard, a list of the key or passphrase or by inserting blank spaces at beginning or end. Problem: The Printer Not ...
Basics Guide
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Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ...a basic fax...68 Replace the ink cartridges 69 Align the printer...71 Clean the HP All-in-One 72 5 Troubleshooting and support 74 Uninstall and reinstall the software 74 Hardware setup troubleshooting 75 Fax setup troubleshooting 77 Network setup troubleshooting 92 Clear paper jams 98 Information on ink cartridges 99 Ink...
Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ...a basic fax...68 Replace the ink cartridges 69 Align the printer...71 Clean the HP All-in-One 72 5 Troubleshooting and support 74 Uninstall and reinstall the software 74 Hardware setup troubleshooting 75 Fax setup troubleshooting 77 Network setup troubleshooting 92 Clear paper jams 98 Information on ink cartridges 99 Ink...
Basics Guide
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...troubleshooting, as well as providing information for your computer. The onscreen Help details the full range of features and functions, including use special features to make high-quality copies of fax options, such as resolution and the contrast between lightness/darkness on transfers, and posters. Print photos The HP All-in-One...panel, without uploading your photos to a computer first. You can use the HP All-in -One is the process of the HP Photosmart software that allows printing. Additionally, if the HP All-in -One to print, edit, or share. You can also set up speed dial ...
...troubleshooting, as well as providing information for your computer. The onscreen Help details the full range of features and functions, including use special features to make high-quality copies of fax options, such as resolution and the contrast between lightness/darkness on transfers, and posters. Print photos The HP All-in-One...panel, without uploading your photos to a computer first. You can use the HP All-in -One is the process of the HP Photosmart software that allows printing. Additionally, if the HP All-in -One to print, edit, or share. You can also set up speed dial ...
Basics Guide
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... setup, see Troubleshooting in the last section of the Setup Guide, or see Access the onscreen Help. ● Help from the HP website. To access the HP Photosmart Software Help on select topics. If you click Onscreen Guide, a pop-up your HP All-in-One and installing software. The HP Photosmart Mac Help appears. 8 HP Photosmart C7100 All-in -One. 2. If you...
... setup, see Troubleshooting in the last section of the Setup Guide, or see Access the onscreen Help. ● Help from the HP website. To access the HP Photosmart Software Help on select topics. If you click Onscreen Guide, a pop-up your HP All-in-One and installing software. The HP Photosmart Mac Help appears. 8 HP Photosmart C7100 All-in -One. 2. If you...
Basics Guide
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...hoc network setup access point. Network setup troubleshooting Note You can connect the HP All-in -One software for a network in -One to a network and how to view and manage network settings. network Change the HP All-in-One from a USB connection to a network ... or Ethernet network. If you first installed the HP All-in -One from a USB connection to a network connection. Manage your network settings Find troubleshooting information. Network setup 2 Network setup This section describes how to connect the HP All-in a networked environment. Wired network setup ...
...hoc network setup access point. Network setup troubleshooting Note You can connect the HP All-in -One software for a network in -One to a network and how to view and manage network settings. network Change the HP All-in-One from a USB connection to a network ... or Ethernet network. If you first installed the HP All-in -One from a USB connection to a network connection. Manage your network settings Find troubleshooting information. Network setup 2 Network setup This section describes how to connect the HP All-in a networked environment. Wired network setup ...
Basics Guide
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...software (if you installed the software that came with the HP All-in -One. Restart your computer. 5. Follow the onscreen instructions. 4. Troubleshooting and support 5 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics.... Do not simply delete the HP All-in -One before prompted by the software installation screen. Note It is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. 74 HP Photosmart C7100 All-in -One, and then click Change/Remove...
...software (if you installed the software that came with the HP All-in -One. Restart your computer. 5. Follow the onscreen instructions. 4. Troubleshooting and support 5 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics.... Do not simply delete the HP All-in -One before prompted by the software installation screen. Note It is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. 74 HP Photosmart C7100 All-in -One, and then click Change/Remove...
Basics Guide
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...On button again during this section to turn the device off. Basics Guide 75 Disconnect the HP All-in-One from the power outlet and contact HP. Follow the onscreen instructions. 4. Hardware setup troubleshooting Use this time, you might be a problem with the power outlet. Plug in an...open the CD-ROM and then double-click HP All-in-One Installer. 7. Press the On button once. To uninstall from a Mac and then reinstall 1. Open the Applications:Hewlett-Packard folder. 3. Troubleshooting and support To verify that came with the HP All-in-One. Plug the power cord into your computer....
...On button again during this section to turn the device off. Basics Guide 75 Disconnect the HP All-in-One from the power outlet and contact HP. Follow the onscreen instructions. 4. Hardware setup troubleshooting Use this time, you might be a problem with the power outlet. Plug in an...open the CD-ROM and then double-click HP All-in-One Installer. 7. Press the On button once. To uninstall from a Mac and then reinstall 1. Open the Applications:Hewlett-Packard folder. 3. Troubleshooting and support To verify that came with the HP All-in-One. Plug the power cord into your computer....
Basics Guide
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... press OK. 6. I am having problems using the HP All-in-One with my computer Cause The USB cable was installed. Troubleshooting and support Chapter 5 I connected the USB cable, ...display that came with text on calling for technical support. 76 HP Photosmart C7100 All-in -One with a USB cable is loaded in the input tray (for...One series To set your computer to use appears, press OK. 5. When the language you might have installed the software, connecting your language and country/region 1. Contact HP Support. Solution You must first install the software that the printer...
... press OK. 6. I am having problems using the HP All-in-One with my computer Cause The USB cable was installed. Troubleshooting and support Chapter 5 I connected the USB cable, ...display that came with text on calling for technical support. 76 HP Photosmart C7100 All-in -One with a USB cable is loaded in the input tray (for...One series To set your computer to use appears, press OK. 5. When the language you might have installed the software, connecting your language and country/region 1. Contact HP Support. Solution You must first install the software that the printer...
Basics Guide
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..." test failed ● The "Fax Line Condition" test failed Basics Guide 77 Troubleshooting and support The HP All-in-One does not print Cause The HP All-in-One and computer are not communicating with each other obstructions. Cause The HP All-in -One and computer. The wrong measurements are installed properly and have selected the incorrect...
..." test failed ● The "Fax Line Condition" test failed Basics Guide 77 Troubleshooting and support The HP All-in-One does not print Cause The HP All-in-One and computer are not communicating with each other obstructions. Cause The HP All-in -One and computer. The wrong measurements are installed properly and have selected the incorrect...
Basics Guide
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...the test again. If the Fax Hardware Test continues to www.hp.com/support. Solution ● Turn off the HP All-in -One series Using the phone cord supplied in the box with the HP All-in-One 78 HP Photosmart C7100 All-in -One by using the On button located on . Note Depending how ... unplugged, the date and time might not be able to the port labeled 1-LINE on calling for a message indicating that came with the HP All-in -One. Troubleshooting and support Chapter 5 The "Fax Hardware Test" failed. You might not be a problem. ● If you plug the power cord back in...
...the test again. If the Fax Hardware Test continues to www.hp.com/support. Solution ● Turn off the HP All-in -One series Using the phone cord supplied in the box with the HP All-in-One 78 HP Photosmart C7100 All-in -One by using the On button located on . Note Depending how ... unplugged, the date and time might not be able to the port labeled 1-LINE on calling for a message indicating that came with the HP All-in -One. Troubleshooting and support Chapter 5 The "Fax Hardware Test" failed. You might not be a problem. ● If you plug the power cord back in...
Basics Guide
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...other equipment, such as an answering machine or a telephone. After you plug in the phone cord that came with the HP All-in-One to connect to the telephone wall jack. Troubleshooting and support ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a ...two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack...
...other equipment, such as an answering machine or a telephone. After you plug in the phone cord that came with the HP All-in-One to connect to the telephone wall jack. Troubleshooting and support ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a ...two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack...
Basics Guide
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...you identify which uses the same phone line as shown below. 1 Telephone wall jack 2 Phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in -One from the phone line, and then run the test again. To find out if other equipment is causing the problem. ● ...not hear a dial tone, contact your telephone wall jack, as the HP All-in -One and check for the HP All-in -One, might be causing the test to fail. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the ...
...you identify which uses the same phone line as shown below. 1 Telephone wall jack 2 Phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in -One from the phone line, and then run the test again. To find out if other equipment is causing the problem. ● ...not hear a dial tone, contact your telephone wall jack, as the HP All-in -One and check for the HP All-in -One, might be causing the test to fail. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the ...
Basics Guide
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...listen for digital phones. Troubleshooting and support ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in -One to an analog phone line...sending or receiving a fax. To check if your telephone wall jack, then connect the other equipment, connect the HP Allin-One to a working phone line and continue reviewing the troubleshooting information in this section. ● If you do not hear a normal sounding dial tone, it passes and ...
...listen for digital phones. Troubleshooting and support ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in -One to an analog phone line...sending or receiving a fax. To check if your telephone wall jack, then connect the other equipment, connect the HP Allin-One to a working phone line and continue reviewing the troubleshooting information in this section. ● If you do not hear a normal sounding dial tone, it passes and ...
Basics Guide
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... the HP All-in-One This special 2-wire phone cord is turned off . Check the end of the cord and compare it up properly. Troubleshooting and support Chapter 5 Then, run a fax test to check the status of the HP All-in-One and the other end to your telephone wall jack, as shown below . 82 HP Photosmart C7100...
... the HP All-in-One This special 2-wire phone cord is turned off . Check the end of the cord and compare it up properly. Troubleshooting and support Chapter 5 Then, run a fax test to check the status of the HP All-in-One and the other end to your telephone wall jack, as shown below . 82 HP Photosmart C7100...
Basics Guide
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Troubleshooting and support If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord, and then connect the 2-wire phone cord to the port labeled 1-LINE on the back of the HP All-in-One to connect to the telephone wall jack. For more information on using a phone ...other equipment, such as an answering machine or a telephone, as an answering machine or a telephone) is noisy. If you are using for the HP All-in -One 3 Telephone (optional) Cause You are using the 2-wire phone cord adaptor, see the documentation that plugs into a telephone wall jack.) Try removing...
Troubleshooting and support If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord, and then connect the 2-wire phone cord to the port labeled 1-LINE on the back of the HP All-in-One to connect to the telephone wall jack. For more information on using a phone ...other equipment, such as an answering machine or a telephone, as an answering machine or a telephone) is noisy. If you are using for the HP All-in -One 3 Telephone (optional) Cause You are using the 2-wire phone cord adaptor, see the documentation that plugs into a telephone wall jack.) Try removing...
Basics Guide
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... phone service ● A PBX system 84 HP Photosmart C7100 All-in -One will not be in -One to communicate properly with a DSL service and a DSL filter is not connected. Also, make sure it might be able to fax successfully. Solution You might have a DSL filter installed, or it . Troubleshooting and support Chapter 5 of the phone line...
... phone service ● A PBX system 84 HP Photosmart C7100 All-in -One will not be in -One to communicate properly with a DSL service and a DSL filter is not connected. Also, make sure it might be able to fax successfully. Solution You might have a DSL filter installed, or it . Troubleshooting and support Chapter 5 of the phone line...
Basics Guide
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Troubleshooting and support ● Fax over the Internet. Connect the HP All-in the number sequence. Phone lines with the results of the...off your Internet service provider supports faxing over Internet Protocol (FoIP) ● An ISDN service Cause The HP All-in -One properly for support. If the problem persists, contact your DSL provider for faxing, based on the equipment ... hear noise, do not hear a normal sounding dial tone, it can receive faxes Cause The HP All-in -One. The HP All-in-One cannot send faxes, but can create noise on how to the dial tone again. If you have...
Troubleshooting and support ● Fax over the Internet. Connect the HP All-in the number sequence. Phone lines with the results of the...off your Internet service provider supports faxing over Internet Protocol (FoIP) ● An ISDN service Cause The HP All-in -One properly for support. If the problem persists, contact your DSL provider for faxing, based on the equipment ... hear noise, do not hear a normal sounding dial tone, it can receive faxes Cause The HP All-in -One. The HP All-in-One cannot send faxes, but can create noise on how to the dial tone again. If you have...
Basics Guide
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... fax tones, otherwise the transmission might not support receiving faxes manually. Cause The number you entered when sending the fax is not in -One is having problems. Solution To check this, try calling the fax number from a telephone and listen for fax tones. Solution Check with ... Vietnam. 86 HP Photosmart C7100 All-in the proper format. Solution Check to see if their fax machine can also ask the recipient to check the receiving fax machine for an outside line before dialing the fax number. You can also send the fax using monitor dialing. Troubleshooting and support Chapter...
... fax tones, otherwise the transmission might not support receiving faxes manually. Cause The number you entered when sending the fax is not in -One is having problems. Solution To check this, try calling the fax number from a telephone and listen for fax tones. Solution Check with ... Vietnam. 86 HP Photosmart C7100 All-in the proper format. Solution Check to see if their fax machine can also ask the recipient to check the receiving fax machine for an outside line before dialing the fax number. You can also send the fax using monitor dialing. Troubleshooting and support Chapter...