Basic Guide
Page 15
... boxes that the following : 1. If the HP software cannot find the HP product during installation (and you answered "block" to access the network. Another common problem is complete, open Printers and Faxes (or Printers) in queue or printer goes offline • Scan communication errors or scanner busy ... you are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in the Control Panel and delete the printers for the USB installation. If you installed the HP software. In the firewall configuration utility, look for...
... boxes that the following : 1. If the HP software cannot find the HP product during installation (and you answered "block" to access the network. Another common problem is complete, open Printers and Faxes (or Printers) in queue or printer goes offline • Scan communication errors or scanner busy ... you are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in the Control Panel and delete the printers for the USB installation. If you installed the HP software. In the firewall configuration utility, look for...
Basic Guide
Page 35
... To restart the HP Network Device Support service 1. Do one of the following , depending on your firewall to periodically perform this still does not work with HP products" on page 13. If you have to work , there might be a problem with HP products" on the printer status: • If the product says Offline, right-click the...
... To restart the HP Network Device Support service 1. Do one of the following , depending on your firewall to periodically perform this still does not work with HP products" on page 13. If you have to work , there might be a problem with HP products" on the printer status: • If the product says Offline, right-click the...
User Guide
Page 183
... try the next solution. If nothing has printed several minutes after it has been cancelled. If this did not solve the issue, try one or both of the printer driver had a paper jam. Some documents take a long time to print. Solution 6: Remove all cancelled print jobs from the product, ... to either offline or stop printing. Cause: The status of the following: • Disconnect the USB cable from the queue Solution: A print job might have changed . If the print job remains in the queue, try the next solution. To check the printer driver status ▲ In the HP Solution Center,...
... try the next solution. If nothing has printed several minutes after it has been cancelled. If this did not solve the issue, try one or both of the printer driver had a paper jam. Some documents take a long time to print. Solution 6: Remove all cancelled print jobs from the product, ... to either offline or stop printing. Cause: The status of the following: • Disconnect the USB cable from the queue Solution: A print job might have changed . If the print job remains in the queue, try the next solution. To check the printer driver status ▲ In the HP Solution Center,...
User Guide
Page 186
To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your print job will be delayed until the product completes the current operation Solution: If the ... can set the product as copying or scanning, your software application. If it is not lit, the product is firmly connected to either offline or stop printing. Solution 1: Turn on the product Solution: Look at the On light located on the product. If this did not ...
To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your print job will be delayed until the product completes the current operation Solution: If the ... can set the product as copying or scanning, your software application. If it is not lit, the product is firmly connected to either offline or stop printing. Solution 1: Turn on the product Solution: Look at the On light located on the product. If this did not ...
User Guide
Page 227
... following solutions to see if the product can print. The product prints a status report. To print a printer status report 1. Cause: The product was not set as the default printer • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler...
... following solutions to see if the product can print. The product prints a status report. To print a printer status report 1. Cause: The product was not set as the default printer • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler...
User Guide
Page 230
...If this did not solve the issue, try to Pause Printing or Use Printer Offline. 4. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click ...Check the print queue again to the next solution. Cause: The print queue needed to print again. Solution 5: Check if the printer is paused or offline Solution: Check to make sure there are still documents in the queue, restart the computer and try to be set as the ...
...If this did not solve the issue, try to Pause Printing or Use Printer Offline. 4. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click ...Check the print queue again to the next solution. Cause: The print queue needed to print again. Solution 5: Check if the printer is paused or offline Solution: Check to make sure there are still documents in the queue, restart the computer and try to be set as the ...