Basics Guide
Page 7
... or in the print cartridge. The printer status bar The printer status bar also appears on the top of ink estimated to view. Table 1-1 Printer status bar icons Printer status icon Description Ink level: Indicates the amount of most screens. To switch between thumbnail and 1-up view. Use the touch screen 7 Cancel...
... or in the print cartridge. The printer status bar The printer status bar also appears on the top of ink estimated to view. Table 1-1 Printer status bar icons Printer status icon Description Ink level: Indicates the amount of most screens. To switch between thumbnail and 1-up view. Use the touch screen 7 Cancel...
Basics Guide
Page 11
... paper, load the paper so tab feeds in last. To order HP papers and other supplies, go to work with the inks in the box with the print side or glossy side facing the ...front of printing photos. Load up to 20 sheets of photo paper with the printer or "Insert or replace the print cartridge" on HP...paper, be sure to create beautiful photos. To load paper 1. The printer is especially designed to www.hp.com/buy/supplies. Other photo papers will produce inferior results. For information on the page. English 2...
... paper, load the paper so tab feeds in last. To order HP papers and other supplies, go to work with the inks in the box with the print side or glossy side facing the ...front of printing photos. Load up to 20 sheets of photo paper with the printer or "Insert or replace the print cartridge" on HP...paper, be sure to create beautiful photos. To load paper 1. The printer is especially designed to www.hp.com/buy/supplies. Other photo papers will produce inferior results. For information on the page. English 2...
Basics Guide
Page 19
... grasp the edge of the jammed paper to remove it, try the following: • Turn off the printer. • Turn on checking the level of ink in the print cartridge. These take longer to print. • You may have chat, music download, or virus software running in the background. • You... the Features tab of the Printer Properties dialog box, set the Print Quality to Best or Normal instead of the software, select About from the HP Digital Imaging Monitor icon in the paper path and will automatically eject the jammed paper. • Press OK to select multiple programs. 3. Press Ctrl+Alt...
... grasp the edge of the jammed paper to remove it, try the following: • Turn off the printer. • Turn on checking the level of ink in the print cartridge. These take longer to print. • You may have chat, music download, or virus software running in the background. • You... the Features tab of the Printer Properties dialog box, set the Print Quality to Best or Normal instead of the software, select About from the HP Digital Imaging Monitor icon in the paper path and will automatically eject the jammed paper. • Press OK to select multiple programs. 3. Press Ctrl+Alt...
Basics Guide
Page 20
...8226; The printer may be plugged into an incompatible power source. Insert or replace the print cartridge NOTE: Ink from modifying or refilling HP cartridges is not covered by the HP warranty. To prevent damage to print black-and-white and color photos. For more information see www... of the printer. 20 HP Photosmart A620 series Basics Guide To insert or replace a print cartridge 1. I lost the stylus Solution: If the printer is still under warranty, call HP support for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Make sure ...
...8226; The printer may be plugged into an incompatible power source. Insert or replace the print cartridge NOTE: Ink from modifying or refilling HP cartridges is not covered by the HP warranty. To prevent damage to print black-and-white and color photos. For more information see www... of the printer. 20 HP Photosmart A620 series Basics Guide To insert or replace a print cartridge 1. I lost the stylus Solution: If the printer is still under warranty, call HP support for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Make sure ...
User Guide
Page 4
... ...54 Insert or replace the print cartridge 55 Remove ink from your skin and clothing 56 Get print cartridge ordering information 56 Print a test page ...57 Print a sample page ...57 HP Digital Imaging Monitor icon 57 7 Troubleshooting Software installation issues ...59 Printing and hardware ...issues 62 Bluetooth printing problems ...69 Device messages ...70 8 Shop for ink supplies...75 9 HP support and warranty Check the HP support Web site first 77 HP support by phone ...77 Phone support period ...77 Placing a call ...78 After the phone support period...
... ...54 Insert or replace the print cartridge 55 Remove ink from your skin and clothing 56 Get print cartridge ordering information 56 Print a test page ...57 Print a sample page ...57 HP Digital Imaging Monitor icon 57 7 Troubleshooting Software installation issues ...59 Printing and hardware ...issues 62 Bluetooth printing problems ...69 Device messages ...70 8 Shop for ink supplies...75 9 HP support and warranty Check the HP support Web site first 77 HP support by phone ...77 Phone support period ...77 Placing a call ...78 After the phone support period...
User Guide
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... for ink supplies" on page 75 • "HP support and warranty" on page 77 • "Specifications" on page 81 • "Regulatory and environmental information" on page 83 You can print information at any time from the HP Photosmart Help. Just click Print in the top navigation bar of the HP Photosmart Help window. HP Photosmart A620 series Help 5 1 HP Photosmart A620 series...
... for ink supplies" on page 75 • "HP support and warranty" on page 77 • "Specifications" on page 81 • "Regulatory and environmental information" on page 83 You can print information at any time from the HP Photosmart Help. Just click Print in the top navigation bar of the HP Photosmart Help window. HP Photosmart A620 series Help 5 1 HP Photosmart A620 series...
User Guide
Page 13
... to select or deselect a photo or frame of a photo or video clip. Chapter 2 Table 2-1 Printer status bar icons Printer status icon Description Ink level: Indicates the amount of ink estimated to be printed. Photo icons appear on photos and video clips in thumbnail and 1-up view that has red-eye removed. Video...
... to select or deselect a photo or frame of a photo or video clip. Chapter 2 Table 2-1 Printer status bar icons Printer status icon Description Ink level: Indicates the amount of ink estimated to be printed. Photo icons appear on photos and video clips in thumbnail and 1-up view that has red-eye removed. Video...
User Guide
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... any sharp objects or any device other than the stylus that stores the stylus until you need to use it handy. Related topics "View estimated ink levels" on page 54 Use the stylus Use the stylus to draw on a photo or to keep it handy while you can rest the stylus...
... any sharp objects or any device other than the stylus that stores the stylus until you need to use it handy. Related topics "View estimated ink levels" on page 54 Use the stylus Use the stylus to draw on a photo or to keep it handy while you can rest the stylus...
User Guide
Page 20
...supplies, go to: • www.hpshopping.com (U.S.) • www.hpshopping.ca (Canada) • www.hp.com/eur/hpoptions (Europe) • www.hp.com (All other countries/regions) The printer is especially designed to work with the inks in your printer to load it into the input tray for printing. • Choose the... best paper for the job • Load your paper Choose the best paper for the job Use HP Advanced Photo Paper. Paper basics 19 Loading more ...
...supplies, go to: • www.hpshopping.com (U.S.) • www.hpshopping.ca (Canada) • www.hp.com/eur/hpoptions (Europe) • www.hp.com (All other countries/regions) The printer is especially designed to work with the inks in your printer to load it into the input tray for printing. • Choose the... best paper for the job • Load your paper Choose the best paper for the job Use HP Advanced Photo Paper. Paper basics 19 Loading more ...
User Guide
Page 45
...than the Normal setting. • Maximum dpi optimizes the dots per inch (dpi) that you are using the least amount of paper that the HP Photosmart prints. Change the paper type For best results, always select a specific paper type that matches the media you have loaded. 4. In the ...Paper Type drop-down list, select the type of ink. • Fast Normal produces higher quality output than the Draft setting and prints more quickly than printing with other print settings that you want...
...than the Normal setting. • Maximum dpi optimizes the dots per inch (dpi) that you are using the least amount of paper that the HP Photosmart prints. Change the paper type For best results, always select a specific paper type that matches the media you have loaded. 4. In the ...Paper Type drop-down list, select the type of ink. • Fast Normal produces higher quality output than the Draft setting and prints more quickly than printing with other print settings that you want...
User Guide
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..." on page 54 • "Print a test page" on page 57 • "Print a sample page" on page 57 • "View estimated ink levels" on page 54 • "Get print cartridge ordering information" on page 56 • "Configure Bluetooth" on page 26 Align the print cartridge The... • Remove ink from your skin and clothing • Get print cartridge ordering information • Print a test page • Print a sample page • HP Digital Imaging Monitor icon Toolbox dialog box The Toolbox contains useful tools to ensure optimal print quality. Double-click the HP Digital Imaging Monitor ...
..." on page 54 • "Print a test page" on page 57 • "Print a sample page" on page 57 • "View estimated ink levels" on page 54 • "Get print cartridge ordering information" on page 56 • "Configure Bluetooth" on page 26 Align the print cartridge The... • Remove ink from your skin and clothing • Get print cartridge ordering information • Print a test page • Print a sample page • HP Digital Imaging Monitor icon Toolbox dialog box The Toolbox contains useful tools to ensure optimal print quality. Double-click the HP Digital Imaging Monitor ...
User Guide
Page 55
Unnecessary cleaning wastes ink and shortens the life of HP Advanced Photo Paper in the printer either from the printer...a connected computer 1. Click Align the Print Cartridges. 4. For more information, see "Toolbox dialog box" on ink, follow the prompts. Touch Align Cartridge and follow the onscreen instructions. To align the print cartridge from a ...still missing lines or dots after cleaning, replace the print cartridge. View estimated ink levels You can view the estimated ink level of HP Advanced Photo Paper in the quick touch frame, and then touch Cartridge. 3....
Unnecessary cleaning wastes ink and shortens the life of HP Advanced Photo Paper in the printer either from the printer...a connected computer 1. Click Align the Print Cartridges. 4. For more information, see "Toolbox dialog box" on ink, follow the prompts. Touch Align Cartridge and follow the onscreen instructions. To align the print cartridge from a ...still missing lines or dots after cleaning, replace the print cartridge. View estimated ink levels You can view the estimated ink level of HP Advanced Photo Paper in the quick touch frame, and then touch Cartridge. 3....
User Guide
Page 56
... printing, and in a number of the print cartridge from modifying or refilling HP cartridges is not covered by the HP warranty. Insert or replace the print cartridge 55 HP Vivera Inks deliver true-to print black-and-white and color photos. NOTE: Ink from the cartridges is used . Open the Toolbox dialog box. Click the...
... printing, and in a number of the print cartridge from modifying or refilling HP cartridges is not covered by the HP warranty. Insert or replace the print cartridge 55 HP Vivera Inks deliver true-to print black-and-white and color photos. NOTE: Ink from the cartridges is used . Open the Toolbox dialog box. Click the...
User Guide
Page 57
... and use chlorine bleach. Get print cartridge ordering information To view print cartridge ordering information and order cartridges online 1. Click the Estimated Ink Levels tab. 3. Click Print Cartridge Information. If you are connected to the Internet, you are replacing a cartridge, push down and...cartridge. Push the cartridge until it . 5. The HP Inkjet Supplies Recycling Program is on page 53 for more information, see "Toolbox dialog box" on top. Remove ink from your skin and clothing Follow these instructions to remove ink from fabric. Warm or hot water can click the ...
... and use chlorine bleach. Get print cartridge ordering information To view print cartridge ordering information and order cartridges online 1. Click the Estimated Ink Levels tab. 3. Click Print Cartridge Information. If you are connected to the Internet, you are replacing a cartridge, push down and...cartridge. Push the cartridge until it . 5. The HP Inkjet Supplies Recycling Program is on page 53 for more information, see "Toolbox dialog box" on top. Remove ink from your skin and clothing Follow these instructions to remove ink from fabric. Warm or hot water can click the ...
User Guide
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...Services tab. 3. Click Print Page. Print a test page The information on the quick touch frame. 2. It also contains information about ink levels, print or ink cartridge performance, printer serial number, and so on page 53. 2. For more information, see "Toolbox dialog box" on . To... print a sample page from the printer driver software. Click Print Page. Touch Tools, and then touch Print Test Page. To print a sample page from a computer 1. HP...
...Services tab. 3. Click Print Page. Print a test page The information on the quick touch frame. 2. It also contains information about ink levels, print or ink cartridge performance, printer serial number, and so on page 53. 2. For more information, see "Toolbox dialog box" on . To... print a sample page from the printer driver software. Click Print Page. Touch Tools, and then touch Print Test Page. To print a sample page from a computer 1. HP...
User Guide
Page 67
...to Off, touch Borderless to the memory card Cause: The memory card may be using outdated printer software. Could not save photos from the HP Digital Imaging Monitor icon in the print cartridge. You may have chosen Maximum dpi. • The system resources may be turned off. ...Solution: To turn it is set the Print Quality to exit the menus. To check the version of ink in the taskbar. 66 Troubleshooting Touch Preferences. 3. The printer does not print borderless photos when printing without a computer. Solution: If the memory ...
...to Off, touch Borderless to the memory card Cause: The memory card may be using outdated printer software. Could not save photos from the HP Digital Imaging Monitor icon in the print cartridge. You may have chosen Maximum dpi. • The system resources may be turned off. ...Solution: To turn it is set the Print Quality to exit the menus. To check the version of ink in the taskbar. 66 Troubleshooting Touch Preferences. 3. The printer does not print borderless photos when printing without a computer. Solution: If the memory ...
User Guide
Page 68
...paper size. Solution: Print a test page. Open the Printer Properties dialog box. Try printing again. Solution: Move the printer out of ink. For more information, see "Printer Properties dialog box" on page 55. Select all programs except Windows Explorer and Systray are in direct..., then try printing again: To improve system resources 1. If a second message appears, click End Task again. 4. Solution: Lower the ink saturation using a larger amount of the automatic paper sensor. Replace the print cartridge if necessary. Cause: The printer might be out of direct...
...paper size. Solution: Print a test page. Open the Printer Properties dialog box. Try printing again. Solution: Move the printer out of ink. For more information, see "Printer Properties dialog box" on page 55. Select all programs except Windows Explorer and Systray are in direct..., then try printing again: To improve system resources 1. If a second message appears, click End Task again. 4. Solution: Lower the ink saturation using a larger amount of the automatic paper sensor. Replace the print cartridge if necessary. Cause: The printer might be out of direct...
User Guide
Page 69
...than plain paper. For more information, see "Print a test page" on page 57. Solution: Select paper size and type from the Estimated Ink Level tab of the Printer Properties dialog box. 68 Troubleshooting Replace the print cartridge if necessary. For more information, see "Insert or replace ...Chapter 7 Solution: • Make sure you have selected the correct orientation on the Features tab of the image and try printing again. Use HP-designed photo paper for best results when printing photos. • Choose paper that is specifically designed for the output. • You may be...
...than plain paper. For more information, see "Print a test page" on page 57. Solution: Select paper size and type from the Estimated Ink Level tab of the Printer Properties dialog box. 68 Troubleshooting Replace the print cartridge if necessary. For more information, see "Insert or replace ...Chapter 7 Solution: • Make sure you have selected the correct orientation on the Features tab of the image and try printing again. Use HP-designed photo paper for best results when printing photos. • Choose paper that is specifically designed for the output. • You may be...
User Guide
Page 71
..., and then Printer Toolbox. Use the following is missing or incorrect 70 Troubleshooting No page came out of the Windows taskbar and select Launch/Show HP Solution Center. Solution: Use a USB cable to connect your printer is connected to a computer: • Low on page 81. Print quality ...be incorrect. Move the device with Bluetooth wireless technology is poor. Contact the vendor of error messages that the printer supports, see "Specifications" on ink • The print cartridge is old or damaged • The print cartridge is a list of the device, or go to their support Web...
..., and then Printer Toolbox. Use the following is missing or incorrect 70 Troubleshooting No page came out of the Windows taskbar and select Launch/Show HP Solution Center. Solution: Use a USB cable to connect your printer is connected to a computer: • Low on page 81. Print quality ...be incorrect. Move the device with Bluetooth wireless technology is poor. Contact the vendor of error messages that the printer supports, see "Specifications" on ink • The print cartridge is old or damaged • The print cartridge is a list of the device, or go to their support Web...
User Guide
Page 72
...to be low on ink and may be inaccurate or unavailable. If you have to be replaced soon. Replace remanufactured or refilled cartridges, if installed, with the printer. 4. Remove the cartridge and then reinstall it . Make sure the cartridge is compatible with genuine HP products. 2. Replace ...page 55. 3. You do not have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be old or damaged. For more information, see "Insert or replace the print cartridge" on page 55. Solution: Have a ...
...to be low on ink and may be inaccurate or unavailable. If you have to be replaced soon. Replace remanufactured or refilled cartridges, if installed, with the printer. 4. Remove the cartridge and then reinstall it . Make sure the cartridge is compatible with genuine HP products. 2. Replace ...page 55. 3. You do not have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be old or damaged. For more information, see "Insert or replace the print cartridge" on page 55. Solution: Have a ...