HP Notebook Series - Maintenance, Shipping and Travel Guide
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.... The enhancements provide added functionality for power management, security, and the use of drives and PC Cards. Ä CAUTION: Replacing an HP enhanced operating system with your system is enhanced by HP. In some cases, it may need to a network, you install all software updates as ...they become unavailable. In other cases, complete USB support will result in the loss of enhancements added by HP. Installing a Retail Version of an Operating System The Windows operating system included in the QuickRestore System Recovery CD is connected to confer...
.... The enhancements provide added functionality for power management, security, and the use of drives and PC Cards. Ä CAUTION: Replacing an HP enhanced operating system with your system is enhanced by HP. In some cases, it may need to a network, you install all software updates as ...they become unavailable. In other cases, complete USB support will result in the loss of enhancements added by HP. Installing a Retail Version of an Operating System The Windows operating system included in the QuickRestore System Recovery CD is connected to confer...
HP Notebook Series - Maintenance, Shipping and Travel Guide
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... it in the original packing box or similar protective packaging and label the package as hand baggage. 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all battery packs and store them in a cool, dry place. 6. Back up... 2. Maintenance, Shipping and Travel 3-1 Turn off, then disconnect, all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. If you are shipping the notebook, place it in with the Notebook ■ Take along a backup of your work . Remove all external devices. 4. Keep the backup separate from an ...
... it in the original packing box or similar protective packaging and label the package as hand baggage. 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all battery packs and store them in a cool, dry place. 6. Back up... 2. Maintenance, Shipping and Travel 3-1 Turn off, then disconnect, all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. If you are shipping the notebook, place it in with the Notebook ■ Take along a backup of your work . Remove all external devices. 4. Keep the backup separate from an ...
Maintenance and Service Guide
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... 317444-291 317444-AD1 8120-8373 317444-AA1 317444-101 317444-111 317444-AB1 8120-8699 317444-031 8120-6313 317444-001 PC Cards F4640-60978 319468-051 F4640-60977 319468-002 Docking F4808-60901 F4808-60902 F4811B Description SPS-CORD-AC PWR 2 WIRE-KOR Cord... Cord, Pwr, US ABA (2w) Card, Mini PCI-802.11B France Card, Mini PCI-802.11B worldwide Port Replicator Assy Simple Port Replicator HP/Compaq Simple Port Replicator Pavilion ze5x00, nx9010, nx9008, and Presario 2500 • • • Pavilion ze4x00, nx9005, and Evo N1050v Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v...
... 317444-291 317444-AD1 8120-8373 317444-AA1 317444-101 317444-111 317444-AB1 8120-8699 317444-031 8120-6313 317444-001 PC Cards F4640-60978 319468-051 F4640-60977 319468-002 Docking F4808-60901 F4808-60902 F4811B Description SPS-CORD-AC PWR 2 WIRE-KOR Cord... Cord, Pwr, US ABA (2w) Card, Mini PCI-802.11B France Card, Mini PCI-802.11B worldwide Port Replicator Assy Simple Port Replicator HP/Compaq Simple Port Replicator Pavilion ze5x00, nx9010, nx9008, and Presario 2500 • • • Pavilion ze4x00, nx9005, and Evo N1050v Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v...
Maintenance and Service Guide
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... of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem (page 3-5) Verifying the repair (page 3-6) Suggestions for troubleshooting (page 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page...
... of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem (page 3-5) Verifying the repair (page 3-6) Suggestions for troubleshooting (page 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page...
Maintenance and Service Guide
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...shows successful boot, replace display assembly. Startup Does not boot on page 1-25. Reinsert any PC cards, press the reset button to turn notebook off , and then press power button to turn notebook off , and reconnect power and try external monitor. If monitor shows activity but display remains... hold power button to help determine likely causes of a problem, determine which replaceable modules are involved in the following table to turn notebook on , BIOS completes, but does not boot Make sure at least one SDRAM module is blank, replace switchboard PCA, replace motherboard....
...shows successful boot, replace display assembly. Startup Does not boot on page 1-25. Reinsert any PC cards, press the reset button to turn notebook off , and then press power button to turn notebook off , and reconnect power and try external monitor. If monitor shows activity but display remains... hold power button to help determine likely causes of a problem, determine which replaceable modules are involved in the following table to turn notebook on , BIOS completes, but does not boot Make sure at least one SDRAM module is blank, replace switchboard PCA, replace motherboard....
Maintenance and Service Guide
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Try connecting notebook to network or network may be down. Make sure LAN cable is 100 meters (330 feet). Motherboard Infrared is disabled and no drivers installed as ... troubleshooter in Control Panel. Check settings in Windows Help. Test LAN with ECP parallel port. Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely...
Try connecting notebook to network or network may be down. Make sure LAN cable is 100 meters (330 feet). Motherboard Infrared is disabled and no drivers installed as ... troubleshooter in Control Panel. Check settings in Windows Help. Test LAN with ECP parallel port. Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely...
Maintenance and Service Guide
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...) or Restart. 2. When the HP logo appears, press F10 to run e-Diagtools. 4. Press F2 to start the basic hardware test. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows...
...) or Restart. 2. When the HP logo appears, press F10 to run e-Diagtools. 4. Press F2 to start the basic hardware test. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows...
Maintenance and Service Guide
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... (Power-On Self-Test). Note that if the notebook fails to restart with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to see the following table). Note that not all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. The...
... (Power-On Self-Test). Note that if the notebook fails to restart with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to see the following table). Note that not all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. The...
Maintenance and Service Guide
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Use the following tests to avoid wear on the Sycard PCMCIA connector. All notebook models (PCI 1520) Slot Upper Lower Table 3-6 Sycard PCCtest Commands PCMCIA PC card (16-bit) test (PC card configuration header) pct450-v-1-b80 pct450-v-0-b80 CardBus (32-bit) test (CardBus configuration header) testcb-v-1-b80 ...the functionality of the PCMCIA slots using a PCMCIA card Each is a Type II PC card that attach to the card You will also need a CardBus extender card (such as the Sycard PCCextend 70) to check the function of the notebook's PCMCIA slots See the Sycard documentation for details...
Use the following tests to avoid wear on the Sycard PCMCIA connector. All notebook models (PCI 1520) Slot Upper Lower Table 3-6 Sycard PCCtest Commands PCMCIA PC card (16-bit) test (PC card configuration header) pct450-v-1-b80 pct450-v-0-b80 CardBus (32-bit) test (CardBus configuration header) testcb-v-1-b80 ...the functionality of the PCMCIA slots using a PCMCIA card Each is a Type II PC card that attach to the card You will also need a CardBus extender card (such as the Sycard PCCextend 70) to check the function of the notebook's PCMCIA slots See the Sycard documentation for details...
Service Manual
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Range: up to 3000 m (10,000 ft) at boot. One or two 16-/32-bit PC Card slots, Type II or III, CardBus enabled. CardBus controller: TI PC1520. Keyboard/embedded controller: National PC87570. or CPU: Intel Mobile Celeron ...pin, 115,200-bps serial. 25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with Intersil Prism 2.5 chipset. User and administrator passwords. PC identification displayed at 25° C (77° F). Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on environment and conditions. Operating temperature...
Range: up to 3000 m (10,000 ft) at boot. One or two 16-/32-bit PC Card slots, Type II or III, CardBus enabled. CardBus controller: TI PC1520. Keyboard/embedded controller: National PC87570. or CPU: Intel Mobile Celeron ...pin, 115,200-bps serial. 25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with Intersil Prism 2.5 chipset. User and administrator passwords. PC identification displayed at 25° C (77° F). Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on environment and conditions. Operating temperature...
Service Manual
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..., Pwr, US #ABA (2w) 317444-001 PC Cards F4640-60978 319468-051 F4640-60977 319468-002 Docking F4808-60901 Card, mini-PCI-802.11B France Card, mini-PCI-802.11B worldwide Port Replicator Assy F4808-60902 Simple Port Replicator hp/Compaq Pavilion ze5200, nx9010, and Presario 2500 • • • Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario...
..., Pwr, US #ABA (2w) 317444-001 PC Cards F4640-60978 319468-051 F4640-60977 319468-002 Docking F4808-60901 Card, mini-PCI-802.11B France Card, mini-PCI-802.11B worldwide Port Replicator Assy F4808-60902 Simple Port Replicator hp/Compaq Pavilion ze5200, nx9010, and Presario 2500 • • • Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario...
Service Manual
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Troubleshooting the problem (page 3-3). ! Sycard PCCtest 450/460 PC card (page 3-25). ! Support by Authorized Service Providers In the U.S., support of the notebook indicates the ASP support status for that model. Parts and labor will be ...Diagnostic tools ! Verifying the repair (page 3-4). ! However the ASP is a purchasable option. The sales force has the option of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information ! 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and ...
Troubleshooting the problem (page 3-3). ! Sycard PCCtest 450/460 PC card (page 3-25). ! Support by Authorized Service Providers In the U.S., support of the notebook indicates the ASP support status for that model. Parts and labor will be ...Diagnostic tools ! Verifying the repair (page 3-4). ! However the ASP is a purchasable option. The sales force has the option of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information ! 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and ...
Service Manual
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...module. Motherboard. If OS starts from CD in CD/DVD drive. Press and hold power button to turn notebook on. Reinsert any PC cards, press the reset button to turn notebook off , try another battery. Does not boot from floppy drive, reload hard drive, replace hard drive. ...available, try external monitor. If monitor is installed and connected correctly. Do not use the suggestions in the following table to turn notebook off, then reconnect power and try again. Hard drive. Make sure floppy drive is blank, replace switchboard PCA, replace motherboard. If...
...module. Motherboard. If OS starts from CD in CD/DVD drive. Press and hold power button to turn notebook on. Reinsert any PC cards, press the reset button to turn notebook off , try another battery. Does not boot from floppy drive, reload hard drive, replace hard drive. ...available, try external monitor. If monitor is installed and connected correctly. Do not use the suggestions in the following table to turn notebook off, then reconnect power and try again. Hard drive. Make sure floppy drive is blank, replace switchboard PCA, replace motherboard. If...
Service Manual
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... meters (330 feet). Infrared is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared... ports is disabled and no more than 1 meter apart. For fast-IrDA, check for 100Base-TX operation. Try connecting notebook to enable the infrared port. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check ...
... meters (330 feet). Infrared is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared... ports is disabled and no more than 1 meter apart. For fast-IrDA, check for 100Base-TX operation. Try connecting notebook to enable the infrared port. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check ...
Service Manual
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... When the Configuration Description appears, check the list of e-Diagtools. 1. When the HP logo appears, press F10 to run after the system reboots, so that the notebook will be loaded. Press F2 to view the Support Ticket. Diagnostic Tools This section... a basic hardware test. • Advanced testing using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup...
... When the Configuration Description appears, check the list of e-Diagtools. 1. When the HP logo appears, press F10 to run after the system reboots, so that the notebook will be loaded. Press F2 to view the Support Ticket. Diagnostic Tools This section... a basic hardware test. • Advanced testing using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup...
Service Manual
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... shadow and execute code from ROM. Initialize keyboard controller. POST device initialization. QuietBoot start the notebook. Provide "clean" AC power-no RAM installed. Initialize I/O component. Set ES segment register to... 2-1-3-2 2-1-3-3 2-1-3-4 2-1-4-1 Table 3-4. Initialize PCI Bus Mastering devices. Check ROM copyright notice. Initialize all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. If the BIOS detects a terminal error condition, it requires repair. 1. Initialize cache before...
... shadow and execute code from ROM. Initialize keyboard controller. POST device initialization. QuietBoot start the notebook. Provide "clean" AC power-no RAM installed. Initialize I/O component. Set ES segment register to... 2-1-3-2 2-1-3-3 2-1-3-4 2-1-4-1 Table 3-4. Initialize PCI Bus Mastering devices. Check ROM copyright notice. Initialize all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. If the BIOS detects a terminal error condition, it requires repair. 1. Initialize cache before...
Service Manual
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...card. Sycard PCCtest 450/460 PC Card (Optional) The PCCtest 450 and 460 cards (version 1.05) from Sycard Technology are available at the Sycard Technology Web site.) • Configuration headers (PC card/16-bit and CardBus/32-bit) that test the functionality of the notebook's PCMCIA slots. Each is a Type II PC card... that works with test software to avoid wear on the Sycard PCMCIA connector. All notebook models (PCI 1520) Table ...
...card. Sycard PCCtest 450/460 PC Card (Optional) The PCCtest 450 and 460 cards (version 1.05) from Sycard Technology are available at the Sycard Technology Web site.) • Configuration headers (PC card/16-bit and CardBus/32-bit) that test the functionality of the notebook's PCMCIA slots. Each is a Type II PC card... that works with test software to avoid wear on the Sycard PCMCIA connector. All notebook models (PCI 1520) Table ...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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Getting Started with Your Notebook Identifying Parts of the Notebook Left panel and back panel components 1 AC adapter jack 8 Cable lock slot (security connector) 2 Universal serial bus ports (USB) 9 RJ-11 jack: connects the modem cable 3 RJ-45 jack: connects a network cable 10 PC Card and CardBus slot and button 4 S-Video out jack 11 IEEE...
Getting Started with Your Notebook Identifying Parts of the Notebook Left panel and back panel components 1 AC adapter jack 8 Cable lock slot (security connector) 2 Universal serial bus ports (USB) 9 RJ-11 jack: connects the modem cable 3 RJ-45 jack: connects a network cable 10 PC Card and CardBus slot and button 4 S-Video out jack 11 IEEE...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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Getting Started with Your Notebook Identifying Parts of the Notebook 1 AC adapter jack 2 Two USB ports 3 RJ-45 network jack: connects a network cable 4 PS/2 port 5 Parallel port (LPT1): use this port for a parallel printer or other parallel device 6 External monitor port 7 S-Video out jack 8 Cable lock slot (security connector) 9 RJ-11 jack: connects a modem cable 10 IEEE 1394 port (select models only) 11 PC Card and CardBus slot and buttons 12 Diskette drive (select models only) Startup Guide 5
Getting Started with Your Notebook Identifying Parts of the Notebook 1 AC adapter jack 2 Two USB ports 3 RJ-45 network jack: connects a network cable 4 PS/2 port 5 Parallel port (LPT1): use this port for a parallel printer or other parallel device 6 External monitor port 7 S-Video out jack 8 Cable lock slot (security connector) 9 RJ-11 jack: connects a modem cable 10 IEEE 1394 port (select models only) 11 PC Card and CardBus slot and buttons 12 Diskette drive (select models only) Startup Guide 5
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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... gets too hot, it and pressing the pad on the side of a paper clip into the reset button on . • If the notebook still does not respond, remove the battery and AC adapter, remove any nearby heat source. Then press the power button to cool down. Startup... Guide 31 Check the battery charge by inserting the tip of the battery. Troubleshooting and Maintenance Troubleshooting Your Notebook • Make sure you turn it on • Connect the AC adapter. • Reset the notebook by removing it will not boot from any PC Cards, and undock the notebook if docked.
... gets too hot, it and pressing the pad on the side of a paper clip into the reset button on . • If the notebook still does not respond, remove the battery and AC adapter, remove any nearby heat source. Then press the power button to cool down. Startup... Guide 31 Check the battery charge by inserting the tip of the battery. Troubleshooting and Maintenance Troubleshooting Your Notebook • Make sure you turn it on • Connect the AC adapter. • Reset the notebook by removing it will not boot from any PC Cards, and undock the notebook if docked.