Maintenance and Service Guide
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Microsoft and Windows are set forth in the United States and other countries. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 The information contained herein is subject to change without notice. © Copyright ...
Microsoft and Windows are set forth in the United States and other countries. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 The information contained herein is subject to change without notice. © Copyright ...
Maintenance and Service Guide
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... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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Back View ...1-9 Figure 1-3. Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing the Battery ...2-4 Figure 2-3. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the CD/DVD Drive 2-21 Figure 2-16. ... AMD CPU Module Removal 2-38 Figure 2-31. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Bottom View...1-10 Figure 1-4. Disassembly Flow...2-3 Figure 2-2. Removing an SDRAM Module 2-5 Figure 2-4. Removing an SDRAM Module 2-6 Figure 2-5. Removing the Mini PCI Card 2-8...
Back View ...1-9 Figure 1-3. Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing the Battery ...2-4 Figure 2-3. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the CD/DVD Drive 2-21 Figure 2-16. ... AMD CPU Module Removal 2-38 Figure 2-31. Removing the RJ11/1394 Connector Module 2-49 Figure 2-34. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Bottom View...1-10 Figure 1-4. Disassembly Flow...2-3 Figure 2-2. Removing an SDRAM Module 2-5 Figure 2-4. Removing an SDRAM Module 2-6 Figure 2-5. Removing the Mini PCI Card 2-8...
Maintenance and Service Guide
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...PCMCIA Door 2-60 Figure 2-38. Troubleshooting Suggestions...3-8 Table 3-4. Sycard PCCtest Commands ...3-26 Table 3-7. LCD Guidelines ...5-4 Service Manual v Removing the Motherboard 2-56 Figure 2-38. Product Comparisons...1-1 Table 1-2. Removal Cross-Reference ...2-1 Table 2-2. Replacing Small...25 Table 2-1. ASP Support Options...3-2 Table 3-2. Example of Diagnostic Tools...3-7 Table 3-3. Main Status Lights (front of notebook 1-15 Table 1-4. Recommended Screw Torque Values 2-2 Table 2-4. Activating Power Modes ...1-14 Table 1-3. Specifications...1-18 Table ...
...PCMCIA Door 2-60 Figure 2-38. Troubleshooting Suggestions...3-8 Table 3-4. Sycard PCCtest Commands ...3-26 Table 3-7. LCD Guidelines ...5-4 Service Manual v Removing the Motherboard 2-56 Figure 2-38. Product Comparisons...1-1 Table 1-2. Removal Cross-Reference ...2-1 Table 2-2. Replacing Small...25 Table 2-1. ASP Support Options...3-2 Table 3-2. Example of Diagnostic Tools...3-7 Table 3-3. Main Status Lights (front of notebook 1-15 Table 1-4. Recommended Screw Torque Values 2-2 Table 2-4. Activating Power Modes ...1-14 Table 1-3. Specifications...1-18 Table ...
Maintenance and Service Guide
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... the U.S. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. U.S. Introduction This manual provides reference information for Windows operating systems. Service...
... the U.S. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. U.S. Introduction This manual provides reference information for Windows operating systems. Service...
Maintenance and Service Guide
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...Intel Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch XGA...768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB...
...Intel Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to change. HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch XGA...768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB...
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... ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 ...memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up...
... ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz...4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 ...memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up...
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...-, 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) ... Celeron (2.4-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1....
...-, 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) ... Celeron (2.4-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1....
Maintenance and Service Guide
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... Athlon (1.47-, 1.53-, 1.6-, 1.67-, and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron... 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual
... Athlon (1.47-, 1.53-, 1.6-, 1.67-, and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron... 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual
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...(1024 MB) SDRAM using 512-MB modules. and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- and 2.8-GHz) At least 256... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-...
...(1024 MB) SDRAM using 512-MB modules. and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- and 2.8-GHz) At least 256... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-...
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...or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024... MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- Display 15.0-inch XGA (1024 × 768) or SXGA...AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual Display 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) ...
...or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB (1024... MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8- Display 15.0-inch XGA (1024 × 768) or SXGA...AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual Display 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) ...
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..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or 14.1-inch XGA (1024 ×...
..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or 14.1-inch XGA (1024 ×...
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...* on -off button 6. For an exploded view of the notebook, see page 4-2. Notebook open/close latch 2. CD-ROM, DVD, or other drive 12. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Wireless... turns the notebook on -off 5. Figure 1-1. Keyboard status lights 4. Main status lights (left to right), power mode, hard disk activity, and battery 7. Infrared port* 9. Battery 11. Touch pad, scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual Microphone option ...
...* on -off button 6. For an exploded view of the notebook, see page 4-2. Notebook open/close latch 2. CD-ROM, DVD, or other drive 12. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Wireless... turns the notebook on -off 5. Figure 1-1. Keyboard status lights 4. Main status lights (left to right), power mode, hard disk activity, and battery 7. Infrared port* 9. Battery 11. Touch pad, scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual Microphone option ...
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... drive* * on certain models Service Manual Product Information 1-9 S-Video port* 17. IEEE 1394 port* 24. Serial port (COM1), use this port for logo. 13. External monitor port 20. Volume controls* 26. Modem port* 22. Figure 1-2. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100...
... drive* * on certain models Service Manual Product Information 1-9 S-Video port* 17. IEEE 1394 port* 24. Serial port (COM1), use this port for logo. 13. External monitor port 20. Volume controls* 26. Modem port* 22. Figure 1-2. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100...
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... audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Touch pad, scroll pad, Select buttons, plus on and off 5. Battery 11. Notebook open/close latch 2. Power button, turns the notebook on -off button and indicator light* 9.... Audio mute button and audio mute light* 10. Keyboard status lights 4. Volume controls* 12. Main status lights (left to right), power mode, hard disk activity, and battery 7. Wireless on certain models Service Manual Product Information...
... audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Touch pad, scroll pad, Select buttons, plus on and off 5. Battery 11. Notebook open/close latch 2. Power button, turns the notebook on -off button and indicator light* 9.... Audio mute button and audio mute light* 10. Keyboard status lights 4. Volume controls* 12. Main status lights (left to right), power mode, hard disk activity, and battery 7. Wireless on certain models Service Manual Product Information...
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LAN port* 18. External keyboard/mouse port 19. S-Video port* 22. Floppy drive* * on certain models 1-12 Product Information Service Manual Kensington lock cable slot (security connector) 23. PCMCIA card and CardBus slot and button 26. Two universal Serial Bus (USB) ports 17. IEEE 1394 port* 25. AC adapter jack 16. Figure 1-5. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Modem port* 24. External monitor port 21. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20.
LAN port* 18. External keyboard/mouse port 19. S-Video port* 22. Floppy drive* * on certain models 1-12 Product Information Service Manual Kensington lock cable slot (security connector) 23. PCMCIA card and CardBus slot and button 26. Two universal Serial Bus (USB) ports 17. IEEE 1394 port* 25. AC adapter jack 16. Figure 1-5. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Modem port* 24. External monitor port 21. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20.
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...or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual allow timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its original factory configuration, with all settings at certain times you might...session, and restores network connections. Restores network connections Power mode status light is off Press Fn+F12 -or- NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- select Start > Shut ...
...or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual allow timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its original factory configuration, with all settings at certain times you might...session, and restores network connections. Restores network connections Power mode status light is off Press Fn+F12 -or- NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- select Start > Shut ...
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Table 1-3. Blinking: notebook is off ). Off: notebook is in Hibernation ... adapter is off or in Standby mode. Main Status Lights (front of notebook) Meaning Power status On: notebook is on for the numeric keys; The keyboard status lights, located above ... keyboard locks. Hard disk drive activity On: notebook is active. (The Keypad Lock must also be on the front of the notebook report power status, battery status, and hard ...Lock Num Lock is accessing the hard disk drive. Checking the Status of the Notebook The main status lights on to use the embedded keypad). Keypad Lock The ...
Table 1-3. Blinking: notebook is off ). Off: notebook is in Hibernation ... adapter is off or in Standby mode. Main Status Lights (front of notebook) Meaning Power status On: notebook is on for the numeric keys; The keyboard status lights, located above ... keyboard locks. Hard disk drive activity On: notebook is active. (The Keypad Lock must also be on the front of the notebook report power status, battery status, and hard ...Lock Num Lock is accessing the hard disk drive. Checking the Status of the Notebook The main status lights on to use the embedded keypad). Keypad Lock The ...
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... Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual
... Toggles Scroll Lock on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual
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...reset button on the bottom of the notebook. Press the power button again to restart. • Use a ballpoint pen or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Press esc when the HP logo appears, and then select the... CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Service Manual Product Information 1-17 If this happens, try the following in the order listed. Figure 1-7. Resetting the Notebook NOTE: To boot from a CD...
...reset button on the bottom of the notebook. Press the power button again to restart. • Use a ballpoint pen or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Press esc when the HP logo appears, and then select the... CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. Service Manual Product Information 1-17 If this happens, try the following in the order listed. Figure 1-7. Resetting the Notebook NOTE: To boot from a CD...