Maintenance and Service Guide
Page 32
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Maintenance and Service Guide
Page 41
...other drives. If the hard disk is your drive designation), and then press enter. 9. Follow the on or restart the notebook. 4. After the drivers have been installed, the application software may be installed. Recovering the Factory Software The following process or unplug the AC adapter until... the Boot menu. 5. Turn on -screen instructions for installing the drivers. 10. When the operating system has been installed and while Windows is not enabled, select Start > Run. When the HP logo appears, press esc to the notebook. 2. Insert the Restore CD (or the Operating System) disk 1...
...other drives. If the hard disk is your drive designation), and then press enter. 9. Follow the on or restart the notebook. 4. After the drivers have been installed, the application software may be installed. Recovering the Factory Software The following process or unplug the AC adapter until... the Boot menu. 5. Turn on -screen instructions for installing the drivers. 10. When the operating system has been installed and while Windows is not enabled, select Start > Run. When the HP logo appears, press esc to the notebook. 2. Insert the Restore CD (or the Operating System) disk 1...
Maintenance and Service Guide
Page 103
... Motherboard White display Adjust display brightness. Check display cable connections, replace display assembly. Repair Center: Likely Causes Make sure notebook is enabled in Power in Control Panel. Press Fn+F5 several times. Replace SDRAM modules. Display assembly Switchboard PCA Repair... Center: Comments Check cable connections. If problem appears after installing new software (including drivers), uninstall that software. When hardware is installed properly, replace CPU module. Notebook can take a minute or longer to another computer is installed. Check power supply. If...
... Motherboard White display Adjust display brightness. Check display cable connections, replace display assembly. Repair Center: Likely Causes Make sure notebook is enabled in Power in Control Panel. Press Fn+F5 several times. Replace SDRAM modules. Display assembly Switchboard PCA Repair... Center: Comments Check cable connections. If problem appears after installing new software (including drivers), uninstall that software. When hardware is installed properly, replace CPU module. Notebook can take a minute or longer to another computer is installed. Check power supply. If...
Maintenance and Service Guide
Page 107
... sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive...
... sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive...
Maintenance and Service Guide
Page 108
...has a conflict, try to enable. Try disabling error correction and data compression. Check port settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try the other port. In a hotel, ask... for latest USB drivers. Motherboard Check settings in Control Panel. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual For USB: if the device is disabled, try...
...has a conflict, try to enable. Try disabling error correction and data compression. Check port settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try the other port. In a hotel, ask... for latest USB drivers. Motherboard Check settings in Control Panel. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual For USB: if the device is disabled, try...
Maintenance and Service Guide
Page 109
...ports face each other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line ...or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Test LAN with ECP parallel port. Motherboard ...network or network may be connected to enable the infrared port. Sunlight, heat from notebook (possible IRQ conflict). Open Hardware Device Manager. If green light next to LAN ...
...ports face each other sources of infrared radiation can cause transmission errors. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line ...or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Test LAN with ECP parallel port. Motherboard ...network or network may be connected to enable the infrared port. Sunlight, heat from notebook (possible IRQ conflict). Open Hardware Device Manager. If green light next to LAN ...
Maintenance and Service Guide
Page 110
...Antenna PCAs Motherboard One-Touch button problems Buttons not working properly On-screen display does not appear when button is available. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Using a flashlight, look for conflicts. Declared to be... caused by customer abuse. Restart notebook. If card requires an IRQ, make sure one slot is enabled in One-Touch tab of Keyboard in Control Panel. Declared to be...
...Antenna PCAs Motherboard One-Touch button problems Buttons not working properly On-screen display does not appear when button is available. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Using a flashlight, look for conflicts. Declared to be... caused by customer abuse. Restart notebook. If card requires an IRQ, make sure one slot is enabled in One-Touch tab of Keyboard in Control Panel. Declared to be...
Maintenance and Service Guide
Page 112
...Windows. When the HP logo appears, press F10 to exit e-Diagtools. 7. The notebook reboots when you exit the program so drivers can download the latest version of e-Diagtools using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program ...(below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card...
...Windows. When the HP logo appears, press F10 to exit e-Diagtools. 7. The notebook reboots when you exit the program so drivers can download the latest version of e-Diagtools using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program ...(below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card...
Service Manual
Page 73
Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Service Manual
Page 144
... power (such as when reading CD or DVD), Time Remaining likely shows less time than actually remains. Motherboard. So if notebook is inaccurate. Repair Center: Likely Causes AC adapter. Contact software vendor for AC and battery power are not set to Never...connection to enter) Standby or Hibernation mode. Standby/resume General problems. Notebook resumes slowly from Standby mode. If problem appears after installing new software (including drivers), uninstall that moment. It, therefore, depends on notebook's power use at that rate until battery runs out. Close all...
... power (such as when reading CD or DVD), Time Remaining likely shows less time than actually remains. Motherboard. So if notebook is inaccurate. Repair Center: Likely Causes AC adapter. Contact software vendor for AC and battery power are not set to Never...connection to enter) Standby or Hibernation mode. Standby/resume General problems. Notebook resumes slowly from Standby mode. If problem appears after installing new software (including drivers), uninstall that moment. It, therefore, depends on notebook's power use at that rate until battery runs out. Close all...
Service Manual
Page 148
... Increase sound volume. Test audio with e-Diagtools diagnostics. Switchboard PCA. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Top case. Use memory troubleshooter in Mouse Properties. SDRAM module. Check software controls. Click button...Troubleshooting and Diagnostics 3-13 Top case. Make sure C drive has adequate free space. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Use an external microphone (internal microphone normally not included). Switchboard PCA. SDRAM module. Top case....
... Increase sound volume. Test audio with e-Diagtools diagnostics. Switchboard PCA. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Top case. Use memory troubleshooter in Mouse Properties. SDRAM module. Check software controls. Click button...Troubleshooting and Diagnostics 3-13 Top case. Make sure C drive has adequate free space. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Use an external microphone (internal microphone normally not included). Switchboard PCA. SDRAM module. Top case....
Service Manual
Page 149
... If modem is powered by the USB port, try to enable. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Restart notebook. Check settings in Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Try disabling .... Motherboard. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Motherboard. Symptom Serial/Parallel/USB General problems. Modem...
... If modem is powered by the USB port, try to enable. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Restart notebook. Check settings in Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Try disabling .... Motherboard. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Motherboard. Symptom Serial/Parallel/USB General problems. Modem...
Service Manual
Page 150
...General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is disabled and no more than 1 meter ... Check settings in Windows Help. Open Hardware Device Manager. Make sure LAN cable is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ conflict). Try to another network station (if applicable). Motherboard. If green light next to LAN port does not light...
...General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is disabled and no more than 1 meter ... Check settings in Windows Help. Open Hardware Device Manager. Make sure LAN cable is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ conflict). Try to another network station (if applicable). Motherboard. If green light next to LAN port does not light...
Service Manual
Page 151
...CMOS battery. Heat sink. Replace thermal pad if needed. 3-16 Troubleshooting and Diagnostics Service Manual Motherboard cracked. Download current drivers from card manufacturer's Web site. Try another computer. Plug in Control Panel. Games and other programs that drive CPU usage...Repair Center: Likely Causes Mini-PCI card. Make sure correct applications are affected, replace motherboard. Miscellaneous Clock loses time Notebook gets abnormally hot. AC adapter. Motherboard. Check for damaged coaxial cables or connectors. Symptom Wireless General problems. Call ...
...CMOS battery. Heat sink. Replace thermal pad if needed. 3-16 Troubleshooting and Diagnostics Service Manual Motherboard cracked. Download current drivers from card manufacturer's Web site. Try another computer. Plug in Control Panel. Games and other programs that drive CPU usage...Repair Center: Likely Causes Mini-PCI card. Make sure correct applications are affected, replace motherboard. Miscellaneous Clock loses time Notebook gets abnormally hot. AC adapter. Motherboard. Check for damaged coaxial cables or connectors. Symptom Wireless General problems. Call ...
Service Manual
Page 153
.... The tests are intended to exit e-Diagtools. 7. The notebook reboots when you exit the program so drivers can download the latest version of testing: • User-level...HP logo appears, press F10 to start the diagnostic test. Press F2 to start the basic hardware test. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook... e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). •...
.... The tests are intended to exit e-Diagtools. 7. The notebook reboots when you exit the program so drivers can download the latest version of testing: • User-level...HP logo appears, press F10 to start the diagnostic test. Press F2 to start the basic hardware test. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook... e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). •...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 36
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 82
... Hibernate timeouts (Power Schemes tab) for additional support. Motherboard. Standby/resume General problems. Notebook resumes slowly from Standby mode. If problem appears after installing new software (including drivers), uninstall that moment. Does not automatically enter Hibernation mode as expected. Blinking cursor appears ...vendor for AC and battery power are not set to another AC adapter, if available. Symptom AC adapter does not power notebook. Battery indicator is currently using good deal of power (such as when reading CD or DVD), Time Remaining likely shows...
... Hibernate timeouts (Power Schemes tab) for additional support. Motherboard. Standby/resume General problems. Notebook resumes slowly from Standby mode. If problem appears after installing new software (including drivers), uninstall that moment. Does not automatically enter Hibernation mode as expected. Blinking cursor appears ...vendor for AC and battery power are not set to another AC adapter, if available. Symptom AC adapter does not power notebook. Battery indicator is currently using good deal of power (such as when reading CD or DVD), Time Remaining likely shows...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 86
.... Make sure speaker assembly cable is installed from \hp\drivers\touchpad.) Top case. Service Manual Troubleshooting and Diagnostics 3-13 Memory Out of memory error. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Make sure C drive has adequate free space. Check for use with notebook. Motherboard. Make sure touch pad is enabled (mute...
.... Make sure speaker assembly cable is installed from \hp\drivers\touchpad.) Top case. Service Manual Troubleshooting and Diagnostics 3-13 Memory Out of memory error. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Make sure C drive has adequate free space. Check for use with notebook. Motherboard. Make sure touch pad is enabled (mute...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 87
..., try to enable. Open hardware Device Manager. Try disabling error correction and data compression. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Motherboard. If modem is powered by the USB port, try the other port...USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. In a hotel, ask for latest USB drivers. Check settings in Device Manager. Test ports with e-Diagtools diagnostics. Check settings in Windows Help. Use troubleshooters in Control Panel. Use analog ...
..., try to enable. Open hardware Device Manager. Try disabling error correction and data compression. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Motherboard. If modem is powered by the USB port, try the other port...USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. In a hotel, ask for latest USB drivers. Check settings in Device Manager. Test ports with e-Diagtools diagnostics. Check settings in Windows Help. Use troubleshooters in Control Panel. Use analog ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 88
... connected to enable the infrared port. Test LAN with ECP parallel port. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is disabled and no more than 1... meter apart. Open Hardware Device Manager. Infrared is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook...
... connected to enable the infrared port. Test LAN with ECP parallel port. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is disabled and no more than 1... meter apart. Open Hardware Device Manager. Infrared is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook...