HP Notebook Series - Maintenance, Shipping and Travel Guide
Page 13
... power source for shipping or traveling: 1. 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all battery packs and store... them in the original packing box or similar protective packaging and label the package as hand baggage. If you are shipping the notebook, place it in with the Notebook... ■ Take along a backup of your work . 2. Back up your notebook as "fragile." Turn off, then ...
... power source for shipping or traveling: 1. 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all battery packs and store... them in the original packing box or similar protective packaging and label the package as hand baggage. If you are shipping the notebook, place it in with the Notebook... ■ Take along a backup of your work . 2. Back up your notebook as "fragile." Turn off, then ...
Maintenance and Service Guide
Page 6
... manual is self-contained, so you to DPSP Partners only. Outside U.S. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
... manual is self-contained, so you to DPSP Partners only. Outside U.S. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
Maintenance and Service Guide
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3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem... 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics 3-1
3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem... 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics 3-1
Maintenance and Service Guide
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..., replace CPU module, replace motherboard. Press and hold power button to turn notebook on but BIOS does not complete, replace display assembly. Reinsert any PC cards, press the reset button to turn notebook off , and then press power button to turn notebook off , and reconnect power and try again. If monitor shows successful boot...
..., replace CPU module, replace motherboard. Press and hold power button to turn notebook on but BIOS does not complete, replace display assembly. Reinsert any PC cards, press the reset button to turn notebook off , and then press power button to turn notebook off , and reconnect power and try again. If monitor shows successful boot...
Maintenance and Service Guide
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... If needed . Clean with Yadapter do not work PS/2 keyboard and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. Try reinserting ribbon cable in Control Panel. Check devices separately. This software can cause errors or erratic play DVD intended for ... reached, last change is hard-coded on DVD drive, and is permanent. KeyboarD Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). Make sure disk is installed properly. Make sure CD/DVD drive is...
... If needed . Clean with Yadapter do not work PS/2 keyboard and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. Try reinserting ribbon cable in Control Panel. Check devices separately. This software can cause errors or erratic play DVD intended for ... reached, last change is hard-coded on DVD drive, and is permanent. KeyboarD Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). Make sure disk is installed properly. Make sure CD/DVD drive is...
Maintenance and Service Guide
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...operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 Try connecting notebook to network or network may not be down. If green light next to LAN port does not light, LAN cable may be connected to...: Likely Causes Check cables and connections. Use networking troubleshooter in Control Panel. Try to enable the infrared port. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between...
...operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 Try connecting notebook to network or network may not be down. If green light next to LAN port does not light, LAN cable may be connected to...: Likely Causes Check cables and connections. Use networking troubleshooter in Control Panel. Try to enable the infrared port. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between...
Maintenance and Service Guide
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... be loaded. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (.... 5. The results appear when the test is complete. 6. Tests are prompted to select the language for the program. 3. When the HP logo appears, press F10 to open the advanced test screen. 8. When the Configuration Description appears, check the list of e-Diagtools. 1....
... be loaded. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (.... 5. The results appear when the test is complete. 6. Tests are prompted to select the language for the program. 3. When the HP logo appears, press F10 to open the advanced test screen. 8. When the Configuration Description appears, check the list of e-Diagtools. 1....
Service Manual
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... follow it even without having equipment available. Information and updates for servicing the HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Call (800) 524-3388 for DPSP Partners America Online http://www.compaq.com...
... follow it even without having equipment available. Information and updates for servicing the HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Call (800) 524-3388 for DPSP Partners America Online http://www.compaq.com...
Service Manual
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... CPU Display Hard Drive Nx9010 Notebook PC DG071A ABG Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AB1 Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AKL Pentium 4-D 2.66-GHz ... Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-1 Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
... CPU Display Hard Drive Nx9010 Notebook PC DG071A ABG Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AB1 Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AKL Pentium 4-D 2.66-GHz ... Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-1 Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
Service Manual
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Notebook Product CPU Nx9005 Notebook PC DF988A ABA Athlon 1.8-GHz DF988A ABC Athlon 1.8-GHz DF989A ABA Athlon 1.8-GHz DF989A ABC Athlon 1.8-GHz DF990A AB1 Athlon 2.0-GHz DF992A ABG Athlon 1.8-GHz DF992A ...
Notebook Product CPU Nx9005 Notebook PC DF988A ABA Athlon 1.8-GHz DF988A ABC Athlon 1.8-GHz DF989A ABA Athlon 1.8-GHz DF989A ABC Athlon 1.8-GHz DF990A AB1 Athlon 2.0-GHz DF992A ABG Athlon 1.8-GHz DF992A ...
Service Manual
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... Display Nx9000 Notebook PC DF981A AB1 Pentium 4-M 2.53-GHz 15.0-in UXGA Hard Drive 60 GB DF982A AB1 Pentium 4-M 2.4-GHz 15.0-in SXGA+ 40 GB DF983A AB1 Pentium 4-M 2.2-GHz ...
... Display Nx9000 Notebook PC DF981A AB1 Pentium 4-M 2.53-GHz 15.0-in UXGA Hard Drive 60 GB DF982A AB1 Pentium 4-M 2.4-GHz 15.0-in SXGA+ 40 GB DF983A AB1 Pentium 4-M 2.2-GHz ...
Service Manual
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Notebook Product CPU Pavilion ze4300 Notebook PC DC950A ABA Celeron 1.8-GHz Display 15.0-in XGA DC958A ABA Athlon 1.53-GHz 15.0-in XGA DC972A ABA Athlon 1.53-GHz 14.1-in XGA DC974A ...
Notebook Product CPU Pavilion ze4300 Notebook PC DC950A ABA Celeron 1.8-GHz Display 15.0-in XGA DC958A ABA Athlon 1.53-GHz 15.0-in XGA DC972A ABA Athlon 1.53-GHz 14.1-in XGA DC974A ...
Service Manual
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Notebook Product CPU Pavilion ze4200 Notebook PC DB385A ABA Celeron 1.7-GHz Display 15.0-in XGA DB386A ABA Celeron 1.8-GHz 15.0-in XGA DB953A ABA Celeron 1.6-GHz 14.1-in XGA DC590A ABA Celeron 1.8-...
Notebook Product CPU Pavilion ze4200 Notebook PC DB385A ABA Celeron 1.7-GHz Display 15.0-in XGA DB386A ABA Celeron 1.8-GHz 15.0-in XGA DB953A ABA Celeron 1.6-GHz 14.1-in XGA DC590A ABA Celeron 1.8-...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... site for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE), Compaq Evo Notebook 1050v and 1010v Series (technology code KE), and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs (technology code KE). Information about the notebook computers and related products. It is designed as... site Address or Number • http://www.hp.com/notebooks • (http://www.europe.hp.com/notebo ok, European mirror) www.hp.com/go/bizsupport http://partner.americas.hp.com http://www.hp.com.au http://www.mcd.hp.com Keyword: HP GO HP (800) 457-1762 (801) 431-1587...
... site for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE), Compaq Evo Notebook 1050v and 1010v Series (technology code KE), and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs (technology code KE). Information about the notebook computers and related products. It is designed as... site Address or Number • http://www.hp.com/notebooks • (http://www.europe.hp.com/notebo ok, European mirror) www.hp.com/go/bizsupport http://partner.americas.hp.com http://www.hp.com.au http://www.mcd.hp.com Keyword: HP GO HP (800) 457-1762 (801) 431-1587...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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Notebook Products Notebook Product * CPU ** Pavilion ze5200 Notebook PC DB395A ABA Pentium 4-D 2.0-GHz Display 14.1-in XGA Hard Drive 40 GB DB396A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB DB397A ABA Pentium 4-D 2.4-GHz ... Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-1 Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
Notebook Products Notebook Product * CPU ** Pavilion ze5200 Notebook PC DB395A ABA Pentium 4-D 2.0-GHz Display 14.1-in XGA Hard Drive 40 GB DB396A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB DB397A ABA Pentium 4-D 2.4-GHz ... Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-1 Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Hard Drive Pavilion ze5200 Notebook PC (continued) DC818A ABU Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB DC818A UUZ Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB DC819A UUZ Pentium 4-D 2.8-GHz 15.0-in SXGA 60 GB DC659A UUZ Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB DC820A ABN Pentium 4-D 2.53-GHz Pavilion ze4200 Notebook PC DB385A ABA Celeron...
... Hard Drive Pavilion ze5200 Notebook PC (continued) DC818A ABU Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB DC818A UUZ Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB DC819A UUZ Pentium 4-D 2.8-GHz 15.0-in SXGA 60 GB DC659A UUZ Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB DC820A ABN Pentium 4-D 2.53-GHz Pavilion ze4200 Notebook PC DB385A ABA Celeron...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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Notebook Product * CPU ** Display Pavilion ze4200 Notebook PC (continued) DC710A ABE Athlon 1.67-GHz 15.0-in XGA Hard Drive 30 GB DC710A ABH Athlon 1.67-GHz 15.0-in XGA 30 GB DC711A ABE ...
Notebook Product * CPU ** Display Pavilion ze4200 Notebook PC (continued) DC710A ABE Athlon 1.67-GHz 15.0-in XGA Hard Drive 30 GB DC710A ABH Athlon 1.67-GHz 15.0-in XGA 30 GB DC711A ABE ...
HP Pavilion Notebook PC - Worldwide Limited Warranty and Technical Support
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If your computer is sold by HP in the country of use, it must cover the cost of...related hardware, or accessories before this occurred Can the problem be supported only in the country in selected countries. Notebook PCs may include the cost of the following available when you call the Customer Care Center, refer to the Worldwide ...a country in your country). I Your computer's operating system. I Any messages displayed when the problem occurred. NOTE: Notebook products have as much of shipping, handling, duties, taxes, freight, or fees to or from the service location. If...
If your computer is sold by HP in the country of use, it must cover the cost of...related hardware, or accessories before this occurred Can the problem be supported only in the country in selected countries. Notebook PCs may include the cost of the following available when you call the Customer Care Center, refer to the Worldwide ...a country in your country). I Your computer's operating system. I Any messages displayed when the problem occurred. NOTE: Notebook products have as much of shipping, handling, duties, taxes, freight, or fees to or from the service location. If...
Start-Up Guide - Enhanced for Accessibility
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... Company, except as is prohibited without prior written permission of certain U.S. Microsoft®, MS-DOS®, and Windows® are U.S. HP Notebook PC Startup Guide First Edition (December 2002) Reference Number: ze4200/ze5200 Part Number: 311075-001 ii Startup Guide All rights reserved. Reverse engineering or disassembly is also prohibited. registered trademarks and Celeron...
... Company, except as is prohibited without prior written permission of certain U.S. Microsoft®, MS-DOS®, and Windows® are U.S. HP Notebook PC Startup Guide First Edition (December 2002) Reference Number: ze4200/ze5200 Part Number: 311075-001 ii Startup Guide All rights reserved. Reverse engineering or disassembly is also prohibited. registered trademarks and Celeron...
HP Notebook PC - Startup Guide
Page 2
... by Macrovision Corporation and is intended for a particular purpose. Portions of this product are copyrighted and all rights are reserved. HP Notebook PC Startup Guide First Edition (December 2002) Reference Number: ze4200/ze5200 Part Number: 311075-001 ii Startup Guide registered trademarks of Hewlett-Packard Co. This product incorporates copyright protection technology that control...
... by Macrovision Corporation and is intended for a particular purpose. Portions of this product are copyrighted and all rights are reserved. HP Notebook PC Startup Guide First Edition (December 2002) Reference Number: ze4200/ze5200 Part Number: 311075-001 ii Startup Guide registered trademarks of Hewlett-Packard Co. This product incorporates copyright protection technology that control...