Start Here
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...accept these license terms, your sole remedy is subject to http://www.hp.com/support, and select your seller. The information contained herein is to return the entire unused product (hardware and software) within 14 days for technical or editorial errors or omissions contained herein. To ... August 2015 Document Part Number: 830252-001 Product notice This guide describes features that are common to http://www.microsoft.com for HP products and services are set forth in all features are available in the express warranty statements accompanying such products and services. For any...
...accept these license terms, your sole remedy is subject to http://www.hp.com/support, and select your seller. The information contained herein is to return the entire unused product (hardware and software) within 14 days for technical or editorial errors or omissions contained herein. To ... August 2015 Document Part Number: 830252-001 Product notice This guide describes features that are common to http://www.microsoft.com for HP products and services are set forth in all features are available in the express warranty statements accompanying such products and services. For any...
Maintenance and Service Guide
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Table of contents 1 Product description ...1 2 External component identification ...6 Locating hardware ...6 Locating software ...6 Display ...7 Keys ...8 Lights ...9 Speakers ...10 TouchPad ...11 Left side ...12 Right side ...14 Bottom ...15 3 Illustrated parts catalog ...16 Locating the model number, serial number, product number, and warranty information 16 Computer major components ...17 Display components ...24 ...
Table of contents 1 Product description ...1 2 External component identification ...6 Locating hardware ...6 Locating software ...6 Display ...7 Keys ...8 Lights ...9 Speakers ...10 TouchPad ...11 Left side ...12 Right side ...14 Bottom ...15 3 Illustrated parts catalog ...16 Locating the model number, serial number, product number, and warranty information 16 Computer major components ...17 Display components ...24 ...
Maintenance and Service Guide
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...: USB charging ports can also charge select models of cell phones and MP3 players, even when the computer is not charging. Connects an AC adapter. 14 Chapter 2 External component identification Right side Item (1) Component Memory card reader (2) USB 3.0 charging (powered) ports (3) (3) HDMI port (4) AC adapter and battery light (5) Power connector Description...
...: USB charging ports can also charge select models of cell phones and MP3 players, even when the computer is not charging. Connects an AC adapter. 14 Chapter 2 External component identification Right side Item (1) Component Memory card reader (2) USB 3.0 charging (powered) ports (3) (3) HDMI port (4) AC adapter and battery light (5) Power connector Description...
Maintenance and Service Guide
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... use only on computer models equipped with an Intel Pentium M3710 or Intel Celeron N3060 processor 855997-001 22 Chapter 3 Illustrated parts catalog Item (13) (14) (15) (16) (17) (18) Component Spare part number Equipped with an Intel Pentium N3710 1.60-GHz (turbo up to 2.56-GHz) processor (1600MHz FSB, 2.0-MB...
... use only on computer models equipped with an Intel Pentium M3710 or Intel Celeron N3060 processor 855997-001 22 Chapter 3 Illustrated parts catalog Item (13) (14) (15) (16) (17) (18) Component Spare part number Equipped with an Intel Pentium N3710 1.60-GHz (turbo up to 2.56-GHz) processor (1600MHz FSB, 2.0-MB...
Maintenance and Service Guide
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... voltage levels generated by using the guidelines described in foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000...
... voltage levels generated by using the guidelines described in foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000...
Maintenance and Service Guide
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...out jack 12, 13 B backups 71 battery removal 39 spare part numbers 20, 39 battery light 14 BIOS determining version 65 downloading an update 66 starting the Setup Utility 65 updating 65 boot order changing...9 chipset, product description 1 components bottom 15 display 7 keys 8 left side 12 lights 9 right side 14 speakers 10 TouchPad 11 computer dimensions 69 major components 17 specifications 69 connector board removal 43 spare part numbers 20...drive cable removal 41 spare part numbers 20, 40 HDMI port 14 HDMI-to-VGA adapter, spare part number 26 headphone jack 12, 13 hinge removal 60 spare part...
...out jack 12, 13 B backups 71 battery removal 39 spare part numbers 20, 39 battery light 14 BIOS determining version 65 downloading an update 66 starting the Setup Utility 65 updating 65 boot order changing...9 chipset, product description 1 components bottom 15 display 7 keys 8 left side 12 lights 9 right side 14 speakers 10 TouchPad 11 computer dimensions 69 major components 17 specifications 69 connector board removal 43 spare part numbers 20...drive cable removal 41 spare part numbers 20, 40 HDMI port 14 HDMI-to-VGA adapter, spare part number 26 headphone jack 12, 13 hinge removal 60 spare part...
Maintenance and Service Guide
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...Windows 8 4 17, 32 L left-side components 12 light components 9 lights AC adapter 14 battery 14 caps lock 9 drive 13 mute 9 power 12 webcam 7 locating information hardware 6 software 6 M memory card 14 memory card reader 14 memory module product description 2 removal 49 spare part numbers 22, 49 memory module shield ...supported discs 72 system 73 USB flash drive 74 using HP Recovery media 72 recovery media creating 71 creating using HP Recovery Manager 72 recovery partition removing 76 removal/replacement procedures 32 right-side components 14 RJ45-to-USB adapter dongle, spare part number 26...
...Windows 8 4 17, 32 L left-side components 12 light components 9 lights AC adapter 14 battery 14 caps lock 9 drive 13 mute 9 power 12 webcam 7 locating information hardware 6 software 6 M memory card 14 memory card reader 14 memory module product description 2 removal 49 spare part numbers 22, 49 memory module shield ...supported discs 72 system 73 USB flash drive 74 using HP Recovery media 72 recovery media creating 71 creating using HP Recovery Manager 72 recovery partition removing 76 removal/replacement procedures 32 right-side components 14 RJ45-to-USB adapter dongle, spare part number 26...
Maintenance and Service Guide
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... description 4 sensors, product description 3 service considerations cables 28 connectors 28 plastic parts 27 serviceability, product description 5 slots memory card reader 14 security cable 12 solid-state drive removal 42 spare part number 20, 42 solid-state drive bracket, spare part number 20 speaker components ... removal 46 spare part numbers 20, 46 system recovery 73 system restore point creating 72 system restore point, creating 71 USB 3.0 charging port 14 USB-to-Gigabit RJ45 adapter, spare part number 26 V vents 15 video, product description 3 volume buttons 13 W webcam 7 webcam light ...
... description 4 sensors, product description 3 service considerations cables 28 connectors 28 plastic parts 27 serviceability, product description 5 slots memory card reader 14 security cable 12 solid-state drive removal 42 spare part number 20, 42 solid-state drive bracket, spare part number 20 speaker components ... removal 46 spare part numbers 20, 46 system recovery 73 system restore point creating 72 system restore point, creating 71 USB 3.0 charging port 14 USB-to-Gigabit RJ45 adapter, spare part number 26 V vents 15 video, product description 3 volume buttons 13 W webcam 7 webcam light ...
User Guide
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...://www.microsoft.com for HP products and services are trademarks of your sole remedy is a trademark owned by its proprietor and used by the terms of Windows functionality. Bluetooth is to return the entire unused product (hardware and software) within 14 days for technical or ...editorial errors or omissions contained herein. Software terms By installing, copying, downloading, or otherwise using any further information or to be liable for a full refund subject to take full advantage of the HP End User License Agreement (EULA...
...://www.microsoft.com for HP products and services are trademarks of your sole remedy is a trademark owned by its proprietor and used by the terms of Windows functionality. Bluetooth is to return the entire unused product (hardware and software) within 14 days for technical or ...editorial errors or omissions contained herein. Software terms By installing, copying, downloading, or otherwise using any further information or to be liable for a full refund subject to take full advantage of the HP End User License Agreement (EULA...
User Guide
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... and fingerprint reader ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products only...
... and fingerprint reader ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products only...
User Guide
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... Restoring and recovery ...51 Restoring, resetting, and refreshing using Windows tools 51 Recovering using HP Recovery media 51 Changing the computer boot order 51 12 Specifications ...52 Input power ...52 Operating environment ...53 13 Electrostatic discharge ...54 14 Accessibility ...55 Accessibility ...55 Finding the technology tools you need 55 Our commitment ...55...
... Restoring and recovery ...51 Restoring, resetting, and refreshing using Windows tools 51 Recovering using HP Recovery media 51 Changing the computer boot order 51 12 Specifications ...52 Input power ...52 Operating environment ...53 13 Electrostatic discharge ...54 14 Accessibility ...55 Accessibility ...55 Finding the technology tools you need 55 Our commitment ...55...
User Guide
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... the model number. Turns the airplane mode and wireless feature on the product. Labels The labels affixed to the computer provide information you contact support. 14 Chapter 2 Getting to identify your computer NOTE: The computer fan starts up before you may be set up automatically to as the wireless button. IMPORTANT...
... the model number. Turns the airplane mode and wireless feature on the product. Labels The labels affixed to the computer provide information you contact support. 14 Chapter 2 Getting to identify your computer NOTE: The computer fan starts up before you may be set up automatically to as the wireless button. IMPORTANT...
User Guide
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... and services. ● Support and contribute to guide our actions as a company. All HP managers and employees are some examples of how we do. 14 Accessibility Accessibility HP is working to weave diversity, inclusion and work/life into their careers and to better enable...56. This commitment supports our company's diversity objectives and helps us ensure that the benefits of electronic and information technology. Our commitment HP is to all. Accessibility 55 Assistive technology removes barriers and helps you need to design, produce, market, and deliver accessible products...
... and services. ● Support and contribute to guide our actions as a company. All HP managers and employees are some examples of how we do. 14 Accessibility Accessibility HP is working to weave diversity, inclusion and work/life into their careers and to better enable...56. This commitment supports our company's diversity objectives and helps us ensure that the benefits of electronic and information technology. Our commitment HP is to all. Accessibility 55 Assistive technology removes barriers and helps you need to design, produce, market, and deliver accessible products...
User Guide
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...professionals qualified to do you need additional support with your needs. Assessing your selection of electronic and information technology. You will make HP products easier to use. Accessibility for HP products The following links provide information about the individual's experience, expertise, and fees to determine if they are easy on the ... provide additional assistance: ● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) 56 Chapter 14 Accessibility
...professionals qualified to do you need additional support with your needs. Assessing your selection of electronic and information technology. You will make HP products easier to use. Accessibility for HP products The following links provide information about the individual's experience, expertise, and fees to determine if they are easy on the ... provide additional assistance: ● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) 56 Chapter 14 Accessibility
User Guide
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...call forwarding, computer-provided directory assistance, call monitoring, caller identification, call tracing, and repeat dialing, as well as 47 CFR Part 14 and Part 79. ● FCC Guide on or before January 1, 2025. FCC rules cover all hardware and software telephone network equipment...Act (ADA), Telecommunications Act, the Rehabilitation Act and others Canada The Accessibility for Ontarians with Disability Act (AODA) . 58 Chapter 14 Accessibility The AODA applies to the Government of Ontario, the Legislative Assembly, every designated public sector organization, and to every other third...
...call forwarding, computer-provided directory assistance, call monitoring, caller identification, call tracing, and repeat dialing, as well as 47 CFR Part 14 and Part 79. ● FCC Guide on or before January 1, 2025. FCC rules cover all hardware and software telephone network equipment...Act (ADA), Telecommunications Act, the Rehabilitation Act and others Canada The Accessibility for Ontarians with Disability Act (AODA) . 58 Chapter 14 Accessibility The AODA applies to the Government of Ontario, the Legislative Assembly, every designated public sector organization, and to every other third...
User Guide
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... responsibility for information about disabilities and age-related limitations. A Guide to disability rights Laws HP links Our contact webform HP comfort and safety guide HP public sector sales 60 Chapter 14 Accessibility Listing on Disabilities (CSUN) ● University of Wisconsin - Department of Hearing, Inc. (TDI) ● W3C Web Accessibility Initiative (WAI) Educational institutions ●...
... responsibility for information about disabilities and age-related limitations. A Guide to disability rights Laws HP links Our contact webform HP comfort and safety guide HP public sector sales 60 Chapter 14 Accessibility Listing on Disabilities (CSUN) ● University of Wisconsin - Department of Hearing, Inc. (TDI) ● W3C Web Accessibility Initiative (WAI) Educational institutions ●...
User Guide
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...downloading an update 44 starting the Setup Utility 43 updating 43 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing 51 bottom components 14 buttons left TouchPad 9 power 5 right TouchPad 9 C camera identifying 7 using 20 camera light, identifying 7 camera privacy switch, identifying 4... caps lock light, identifying 10 caring for your computer 36 cleaning your computer 36 components bottom 14 display 7 keyboard area 9 left side 5 right side 4 connecting to a network 16 connecting to a wireless network 16 connecting to a WLAN...
...downloading an update 44 starting the Setup Utility 43 updating 43 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing 51 bottom components 14 buttons left TouchPad 9 power 5 right TouchPad 9 C camera identifying 7 using 20 camera light, identifying 7 camera privacy switch, identifying 4... caps lock light, identifying 10 caring for your computer 36 cleaning your computer 36 components bottom 14 display 7 keyboard area 9 left side 5 right side 4 connecting to a network 16 connecting to a wireless network 16 connecting to a WLAN...
User Guide
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... action key 13 privacy screen action key, identifying 13 product name and number, computer 14 public WLAN connection 17 R recovery 50 discs 51 HP Recovery partition 51 media 51 USB flash drive 51 recovery media creating using HP Cloud Recovery Download Tool 50 creating using Windows tools 50 regulatory information regulatory label 15...
... action key 13 privacy screen action key, identifying 13 product name and number, computer 14 public WLAN connection 17 R recovery 50 discs 51 HP Recovery partition 51 media 51 USB flash drive 51 recovery media creating using HP Cloud Recovery Download Tool 50 creating using Windows tools 50 regulatory information regulatory label 15...
User Guide
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...tap TouchPad gesture 25 U unresponsive system 30 updating programs and drivers 36 USB SuperSpeed port with HP Sleep and Charge, identifying 4 USB SuperSpeed port, identifying 5 USB Type-C port with HP Sleep and Charge, identifying 4 USB Type-C port, connecting 23 using passwords 39 using the... 4 S screen brightness action keys 13 Section 508 accessibility standards 57, 58 security cable, installing 42 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep exiting 29 initiating 29 Sleep and Hibernation, initiating ...
...tap TouchPad gesture 25 U unresponsive system 30 updating programs and drivers 36 USB SuperSpeed port with HP Sleep and Charge, identifying 4 USB SuperSpeed port, identifying 5 USB Type-C port with HP Sleep and Charge, identifying 4 USB Type-C port, connecting 23 using passwords 39 using the... 4 S screen brightness action keys 13 Section 508 accessibility standards 57, 58 security cable, installing 42 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep exiting 29 initiating 29 Sleep and Hibernation, initiating ...