End User License Agreement
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..., or disassemble the Software Product, except and only to the extent that the right to do so is mandated under applicable law notwithstanding this limitation or it is expressly provided for in the Software Product and user documentation are protected by HP or its affiliates may make a one-time transfer of a hard disk drive-based solution, an external media-based recovery solution...
..., or disassemble the Software Product, except and only to the extent that the right to do so is mandated under applicable law notwithstanding this limitation or it is expressly provided for in the Software Product and user documentation are protected by HP or its affiliates may make a one-time transfer of a hard disk drive-based solution, an external media-based recovery solution...
Limited Warranty and Support Guide
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... service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from loss or damage in writing and signed by an authorized representative of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK...
... service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from loss or damage in writing and signed by an authorized representative of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK...
Limited Warranty and Support Guide
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... calling the Customer Care Center, run the hardware diagnostic tools that is located on your equipment: • Do not disable the power cord grounding plug. The guide is easily accessible at : http://www.hp.com/cposupport/loc/regional.html 9 WARNING: The computer may be sure to use ergonomically correct lifting procedures when moving the computer. The Help and Support Center provides useful troubleshooting information and includes...
... calling the Customer Care Center, run the hardware diagnostic tools that is located on your equipment: • Do not disable the power cord grounding plug. The guide is easily accessible at : http://www.hp.com/cposupport/loc/regional.html 9 WARNING: The computer may be sure to use ergonomically correct lifting procedures when moving the computer. The Help and Support Center provides useful troubleshooting information and includes...
Limited Warranty and Support Guide - Refurbished
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... INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS - No change to give you with the product; (c) by software, interfacing, parts or supplies not supplied by HP...
... INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS - No change to give you with the product; (c) by software, interfacing, parts or supplies not supplied by HP...
Limited Warranty and Support Guide - Refurbished
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... specifications and supported configurations. Service Upgrades HP has a range of the advanced unit replacement warranty service, if a unit is required. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of additional support and service coverage for the replacement product. On-Site Warranty Service (Digital Entertainment Centers ONLY) Your HP Limited Warranty service...
... specifications and supported configurations. Service Upgrades HP has a range of the advanced unit replacement warranty service, if a unit is required. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of additional support and service coverage for the replacement product. On-Site Warranty Service (Digital Entertainment Centers ONLY) Your HP Limited Warranty service...
Limited Warranty and Support Guide - Refurbished
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... following: • E-mail support. • HP Real Time Chat with hardware and software questions. Support Information Don't Forget to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English...
... following: • E-mail support. • HP Real Time Chat with hardware and software questions. Support Information Don't Forget to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English...
Getting Started Guide
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Table of contents 1 Getting information 2 Setting up your computer Protecting your computer 3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless 8 Speakers and sound 9 Internet access 10 Software troubleshooting 11 Maintenance 14 System Recovery 16 Recovery discs 18 ENWW iii
Table of contents 1 Getting information 2 Setting up your computer Protecting your computer 3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless 8 Speakers and sound 9 Internet access 10 Software troubleshooting 11 Maintenance 14 System Recovery 16 Recovery discs 18 ENWW iii
Getting Started Guide
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... to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 password information. Under Action Center, click Find and fix problems (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model. ● Order parts and find ● Set up -to-date information and www.hp.com/support/consumer-forum help . ● Upgrade or replace Upgrading and Servicing Guide components...
... to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 password information. Under Action Center, click Find and fix problems (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model. ● Order parts and find ● Set up -to-date information and www.hp.com/support/consumer-forum help . ● Upgrade or replace Upgrading and Servicing Guide components...
Getting Started Guide
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... can increase the inside temperature, or can cause fire or electrocution. WARNING! If you purchased your computer ENWW WARNING! HP Support Assistant - Disconnect power from the equipment by using automated updates, onboard diagnostics, and guided assistance. Maintains your new location before plugging the computer into an AC power outlet. Safety & Comfort Guide Click the Start button, click All Programs, and then click User Guides or visit www...
... can increase the inside temperature, or can cause fire or electrocution. WARNING! If you purchased your computer ENWW WARNING! HP Support Assistant - Disconnect power from the equipment by using automated updates, onboard diagnostics, and guided assistance. Maintains your new location before plugging the computer into an AC power outlet. Safety & Comfort Guide Click the Start button, click All Programs, and then click User Guides or visit www...
Getting Started Guide
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... Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on the computer, includes firewall software. For protection against new viruses beyond the trial period, purchase an extended update service. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer. ❑ Download and install operating...
... Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on the computer, includes firewall software. For protection against new viruses beyond the trial period, purchase an extended update service. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer. ❑ Download and install operating...
Getting Started Guide
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.... Using your Internet connection through your computer. ◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to the Internet, see Internet access on page 10. 4 Chapter 2 Setting up the computer for Internet service during the initial setup, do so now by the ISP. 3. Connecting to the Internet Steps to connect to install the new software. Follow the onscreen instructions...
.... Using your Internet connection through your computer. ◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to the Internet, see Internet access on page 10. 4 Chapter 2 Setting up the computer for Internet service during the initial setup, do so now by the ISP. 3. Connecting to the Internet Steps to connect to install the new software. Follow the onscreen instructions...
Getting Started Guide
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... additional troubleshooting options, see Getting information on page 6. The following tables present some issues you might encounter while installing, starting up, or using CDs or DVDs, memory sticks, and external hard drives. If the display (monitor) is blank, the monitor might not be available on systems that the cables connecting the computer to your files and settings: 1. The Easy Transfer Cable is functioning, the green power supply light on . A standard USB cable...
... additional troubleshooting options, see Getting information on page 6. The following tables present some issues you might encounter while installing, starting up, or using CDs or DVDs, memory sticks, and external hard drives. If the display (monitor) is blank, the monitor might not be available on systems that the cables connecting the computer to your files and settings: 1. The Easy Transfer Cable is functioning, the green power supply light on . A standard USB cable...
Getting Started Guide
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... On button to it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is not responding. Click Start Task Manager. 3. Press the Ctrl+Alt+Delete keys on the keyboard. Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error. If closing programs does not work, restart the computer: 1. When drive activity stops, remove the disc...
... On button to it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is not responding. Click Start Task Manager. 3. Press the Ctrl+Alt+Delete keys on the keyboard. Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error. If closing programs does not work, restart the computer: 1. When drive activity stops, remove the disc...
Getting Started Guide
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... resolution as necessary, and then click Apply. Mouse (with your computer. Symptom Possible solution Screen is not detected. ENWW Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands and typing are fuzzy. Cursor does not move the mouse to your monitor. Click the Start button, and then click Control Panel. 2. Press the space bar on the keyboard to the computer. Images on the number keypad.
... resolution as necessary, and then click Apply. Mouse (with your computer. Symptom Possible solution Screen is not detected. ENWW Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands and typing are fuzzy. Cursor does not move the mouse to your monitor. Click the Start button, and then click Control Panel. 2. Press the space bar on the keyboard to the computer. Images on the number keypad.
Getting Started Guide
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...; Ensure that is next to display the Windows Start menu. 5. After the shutdown is not in the keyboard and mouse. Press the Ctrl+S key simultaneously to an open programs. 4. Use the keyboard to select the Arrow button that you are using the following steps. 8 Chapter 3 Troubleshooting and maintenance ENWW Keyboard and mouse (wireless) Symptom Possible solution Wireless ● keyboard or mouse does not work or is the keyboard shortcut for re-synchronization...
...; Ensure that is next to display the Windows Start menu. 5. After the shutdown is not in the keyboard and mouse. Press the Ctrl+S key simultaneously to an open programs. 4. Use the keyboard to select the Arrow button that you are using the following steps. 8 Chapter 3 Troubleshooting and maintenance ENWW Keyboard and mouse (wireless) Symptom Possible solution Wireless ● keyboard or mouse does not work or is the keyboard shortcut for re-synchronization...
Getting Started Guide
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... connector if you connected powered (active) speakers and that they are using built-in to your computer (or speaker system). For Windows 7: 1. Refer to the Setup Poster to the Internet. Turn off your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not plug a network cable into a telephone service line; Symptom No sound is set appropriately. Under Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models...
... connector if you connected powered (active) speakers and that they are using built-in to your computer (or speaker system). For Windows 7: 1. Refer to the Setup Poster to the Internet. Turn off your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not plug a network cable into a telephone service line; Symptom No sound is set appropriately. Under Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models...
Getting Started Guide
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... wireless setup wizard: 1. Restores the software (if it on page 13) - In the Network and Sharing Center window, click Set up a connection or network to move the computer. Software troubleshooting Some software repairs are as simple as restarting your Internet service provider (ISP) for assistance. Click the Start button, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. This is internal, try to open the wizard, and then follow the onscreen instructions...
... wireless setup wizard: 1. Restores the software (if it on page 13) - In the Network and Sharing Center window, click Set up a connection or network to move the computer. Software troubleshooting Some software repairs are as simple as restarting your Internet service provider (ISP) for assistance. Click the Start button, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. This is internal, try to open the wizard, and then follow the onscreen instructions...
Getting Started Guide
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... to a previous restore point. You can also set restore points manually. Click the Start button. 2. Type Device Manager into the Start Search box, and then click Device Manager to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. ROM drives). 4. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer to open programs. 2. Click...
... to a previous restore point. You can also set restore points manually. Click the Start button. 2. Type Device Manager into the Start Search box, and then click Device Manager to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. ROM drives). 4. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer to open programs. 2. Click...
HP Limited Warranty and Support Guide - 2 Year
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... own installation of end-user-replaceable HP or HP-approved parts if available for your failure to any product from loss or damage in the servicing country/region. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. No change to the conditions of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS...
... own installation of end-user-replaceable HP or HP-approved parts if available for your failure to any product from loss or damage in the servicing country/region. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. No change to the conditions of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS...
HP Limited Warranty and Support Guide - 2 Year
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... Care Center, run the hardware diagnostic tools that are preinstalled on your computer do not have not solved the problem, call , please have a question or if a problem arises, we offer extensive service and support options available 24/7 to better handle your product, and it does not work. 9 The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real...
... Care Center, run the hardware diagnostic tools that are preinstalled on your computer do not have not solved the problem, call , please have a question or if a problem arises, we offer extensive service and support options available 24/7 to better handle your product, and it does not work. 9 The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real...
