Resolving Start Up and No Boot Problems Checklist
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...sounds are resolved. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP to purchase a replacement battery or AC adapter. Symptom 1: LED lights do not glow when AC power adapter is attached and power button is...for the LEDs to blink or glow, and listen for the sound of blinking LEDs or beeping tones to help with diagnostics testing. Contact HP for technical assistance. Reconnect the AC power adapter (do a Hard Reset. If memory or hard drive components were replaced, reinstall original components....
...sounds are resolved. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP to purchase a replacement battery or AC adapter. Symptom 1: LED lights do not glow when AC power adapter is attached and power button is...for the LEDs to blink or glow, and listen for the sound of blinking LEDs or beeping tones to help with diagnostics testing. Contact HP for technical assistance. Reconnect the AC power adapter (do a Hard Reset. If memory or hard drive components were replaced, reinstall original components....
Resolving Start Up and No Boot Problems Checklist
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... boot options, and select Disable auto-restart to view error message. Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on power, press F10 to enter BIOS mode, and select Restore the BIOS defaults (... press F10 to enter BIOS mode, and run memory and hard drive tests. If all other start-up problems. Run HP Support Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run the anti...
... boot options, and select Disable auto-restart to view error message. Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on power, press F10 to enter BIOS mode, and select Restore the BIOS defaults (... press F10 to enter BIOS mode, and run memory and hard drive tests. If all other start-up problems. Run HP Support Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run the anti...
HP Notebook Reference Guide - Windows 7
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... constituting an additional warranty. First Edition: May 2011 Document Part Number: 649596-001 Product notice This reference guide describes features that are U.S. HP shall not be liable for HP products and services are set forth in the U.S. Microsoft and Windows are common to change without notice. registered trademarks of Sun Microsystems, Inc...
... constituting an additional warranty. First Edition: May 2011 Document Part Number: 649596-001 Product notice This reference guide describes features that are U.S. HP shall not be liable for HP products and services are set forth in the U.S. Microsoft and Windows are common to change without notice. registered trademarks of Sun Microsystems, Inc...
HP Notebook Reference Guide - Windows 7
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Do not allow the AC adapter to block airflow. iii Use the computer only on your lap or obstruct the computer air vents. Also, do not place the computer directly on a hard, flat surface. To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Safety warning notice WARNING! The computer and the AC adapter comply with the skin or a soft surface, such as pillows or rugs or clothing, to come into contact with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the ...
Do not allow the AC adapter to block airflow. iii Use the computer only on your lap or obstruct the computer air vents. Also, do not place the computer directly on a hard, flat surface. To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Safety warning notice WARNING! The computer and the AC adapter comply with the skin or a soft surface, such as pillows or rugs or clothing, to come into contact with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the ...
HP Notebook Reference Guide - Windows 7
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...(select models only) ...2 Creating a wireless connection ...2 Identifying wireless and network status icons 2 Turning wireless devices on or off 3 Using HP Connection Manager (select models only 3 Using operating system controls 4 Using a WLAN ...4 Connecting to an existing WLAN 4 Setting up a ...new WLAN ...4 Protecting your WLAN ...5 Roaming to another network 6 Using HP Mobile Broadband (select models only 6 Inserting a SIM ...6 Removing a SIM ...7 Using GPS (select models only) ...7 Using Bluetooth wireless devices ...8...
...(select models only) ...2 Creating a wireless connection ...2 Identifying wireless and network status icons 2 Turning wireless devices on or off 3 Using HP Connection Manager (select models only 3 Using operating system controls 4 Using a WLAN ...4 Connecting to an existing WLAN 4 Setting up a ...new WLAN ...4 Protecting your WLAN ...5 Roaming to another network 6 Using HP Mobile Broadband (select models only 6 Inserting a SIM ...6 Removing a SIM ...7 Using GPS (select models only) ...7 Using Bluetooth wireless devices ...8...
HP Notebook Reference Guide - Windows 7
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... power plans ...20 Viewing the current power plan 20 Selecting a different power plan 20 Customizing power plans 21 Setting password protection on wakeup 21 Using HP Power Manager (select models only 21 Using battery power ...22 Finding battery information 22 Using Battery Check ...22 Displaying the remaining battery charge 23 Maximizing...
... power plans ...20 Viewing the current power plan 20 Selecting a different power plan 20 Customizing power plans 21 Setting password protection on wakeup 21 Using HP Power Manager (select models only 21 Using battery power ...22 Finding battery information 22 Using Battery Check ...22 Displaying the remaining battery charge 23 Maximizing...
HP Notebook Reference Guide - Windows 7
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Replacing the battery ...25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using Digital Media Slot cards (select models only 27 Inserting a digital card ...27 ...hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive Protection (select models only 37 Identifying HP ProtectSmart Hard Drive Protection status 38 Managing power with a parked hard drive 38 Using HP ProtectSmart Hard Drive Protection software 39 Using optical drives (select models only...
Replacing the battery ...25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using Digital Media Slot cards (select models only 27 Inserting a digital card ...27 ...hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive Protection (select models only 37 Identifying HP ProtectSmart Hard Drive Protection status 38 Managing power with a parked hard drive 38 Using HP ProtectSmart Hard Drive Protection software 39 Using optical drives (select models only...
HP Notebook Reference Guide - Windows 7
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Inserting an optical disc ...39 Tray load ...39 Slot load ...40 Removing an optical disc 40 Tray load ...40 When the disc tray opens normally 41 When the disc tray fails to open normally 41 Slot load ...42 Sharing optical drives ...43 Using RAID (select models only) ...43 7 Security ...44 Protecting the computer ...44 Using passwords ...44 Setting passwords in Windows 45 Setting passwords in Setup Utility (BIOS 45 Managing an administrator password 46 Entering an administrator password 46 Managing a power-on password 47 Entering a power-on password 47 Using antivirus software ...47 ...
Inserting an optical disc ...39 Tray load ...39 Slot load ...40 Removing an optical disc 40 Tray load ...40 When the disc tray opens normally 41 When the disc tray fails to open normally 41 Slot load ...42 Sharing optical drives ...43 Using RAID (select models only) ...43 7 Security ...44 Protecting the computer ...44 Using passwords ...44 Setting passwords in Windows 45 Setting passwords in Setup Utility (BIOS 45 Managing an administrator password 46 Entering an administrator password 46 Managing a power-on password 47 Entering a power-on password 47 Using antivirus software ...47 ...
HP Notebook Reference Guide - Windows 7
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Restoring factory settings in Setup Utility (BIOS 53 Exiting Setup Utility (BIOS 54 Updating the BIOS ...54 Determining the BIOS version 54 Downloading a BIOS update 55 Using System Diagnostics ...56 Appendix A Traveling with the computer ...57 Appendix B Troubleshooting resources ...59 Appendix C Electrostatic Discharge ...60 Index ...61 ix
Restoring factory settings in Setup Utility (BIOS 53 Exiting Setup Utility (BIOS 54 Updating the BIOS ...54 Determining the BIOS version 54 Downloading a BIOS update 55 Using System Diagnostics ...56 Appendix A Traveling with the computer ...57 Appendix B Troubleshooting resources ...59 Appendix C Electrostatic Discharge ...60 Index ...61 ix
HP Notebook Reference Guide - Windows 7
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...also provides important electrical and mechanical safety information. To access this guide may not be available on the Web at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal information. NOTE: Some... of your user guides and reference material. ● Getting Started-Contains information about HP and Compaq notebook computers, including connecting to http://www.hp.com/support, select your computer. To access the notices, select Start > Help and Support > User ...
...also provides important electrical and mechanical safety information. To access this guide may not be available on the Web at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal information. NOTE: Some... of your user guides and reference material. ● Getting Started-Contains information about HP and Compaq notebook computers, including connecting to http://www.hp.com/support, select your computer. To access the notices, select Start > Help and Support > User ...
HP Notebook Reference Guide - Windows 7
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...access: ● Wireless-Refer to Creating a wireless connection on page 2. ● Wired-Refer to Connecting to the network. HP Connection Manager Wired network (connected) Opens HP Connection Manager, which enables you can connect to the Internet. NOTE: You must set up Internet service before you to the ... Networking (select models only) Your computer supports two types of the following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobile Broadband Module (wireless wide area network (WWAN)) ● Bluetooth® device For more information on .
...access: ● Wireless-Refer to Creating a wireless connection on page 2. ● Wired-Refer to Connecting to the network. HP Connection Manager Wired network (connected) Opens HP Connection Manager, which enables you can connect to the Internet. NOTE: You must set up Internet service before you to the ... Networking (select models only) Your computer supports two types of the following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobile Broadband Module (wireless wide area network (WWAN)) ● Bluetooth® device For more information on .
HP Notebook Reference Guide - Windows 7
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... location of the wireless button on your wireless devices, an interface for connecting to the Internet using HP Connection Manager: ▲ Right-click the HP Connection Manager icon in the notification area, at the far right of the taskbar. To turn off... connection status, power status, SIM details, and SMS messages. Select Start > All Programs > HP > HP Connection Manager, and then click the power button next to the HP Connection Manager software Help. HP Connection Manager allows you to a network. Creating a wireless connection 3 Network (disabled/ disconnected) ...
... location of the wireless button on your wireless devices, an interface for connecting to the Internet using HP Connection Manager: ▲ Right-click the HP Connection Manager icon in the notification area, at the far right of the taskbar. To turn off... connection status, power status, SIM details, and SMS messages. Select Start > All Programs > HP > HP Connection Manager, and then click the power button next to the HP Connection Manager software Help. HP Connection Manager allows you to a network. Creating a wireless connection 3 Network (disabled/ disconnected) ...
HP Notebook Reference Guide - Windows 7
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For more information, select Start > Help and Support. If the network is a security-enabled WLAN, you are prompted to verify the name and status of other electronic devices or structural barriers such as walls and floors. NOTE: If no WLANs are listed, you are linked by a wireless router or a wireless access point. After the connection is composed of the connection. A WLAN is made, you can choose to manually search for and connect to a network or to Turning wireless devices on or off on . (Refer to create a new network connection. Be sure that are out of range of options is...
For more information, select Start > Help and Support. If the network is a security-enabled WLAN, you are prompted to verify the name and status of other electronic devices or structural barriers such as walls and floors. NOTE: If no WLANs are listed, you are linked by a wireless router or a wireless access point. After the connection is composed of the connection. A WLAN is made, you can choose to manually search for and connect to a network or to Turning wireless devices on or off on . (Refer to create a new network connection. Be sure that are out of range of options is...
HP Notebook Reference Guide - Windows 7
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...-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi-Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) NOTE: HP recommends that is not confidential and basic Internet surfing. The illustration below shows an example of a wireless network installation that you are concerned about the...
...-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi-Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) NOTE: HP recommends that is not confidential and basic Internet surfing. The illustration below shows an example of a wireless network installation that you are concerned about the...
HP Notebook Reference Guide - Windows 7
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... does not recognize the new network, follow the same procedure you are on inserting and removing the SIM, refer to the HP Mobile Broadband information included with your computer within range of a subscriber identity module (SIM). A SIM contains basic information about ...you move your computer. Then shut down the computer. Close the display. 6 Chapter 2 Networking (select models only) Using HP Mobile Broadband requires a network service provider, which is a new AES protocol. ● Wired Equivalent Privacy (WEP) encrypts data with your computer...
... does not recognize the new network, follow the same procedure you are on inserting and removing the SIM, refer to the HP Mobile Broadband information included with your computer within range of a subscriber identity module (SIM). A SIM contains basic information about ...you move your computer. Then shut down the computer. Close the display. 6 Chapter 2 Networking (select models only) Using HP Mobile Broadband requires a network service provider, which is a new AES protocol. ● Wired Equivalent Privacy (WEP) encrypts data with your computer...
HP Notebook Reference Guide - Windows 7
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...) Your computer may be equipped with a Global Positioning System (GPS). Then shut down the computer. Unplug the power cord from the slot. 7. NOTE: HP Mobile Broadband is disabled if the battery is inserted incorrectly, it from the AC outlet. 5. If a SIM is not replaced. 8. Replace the battery. .... Remove the battery. 6. Disconnect all external devices connected to the SIM slot on the computer. To reduce the risk of damage to the HP GPS and Location software Help. Removing a SIM NOTE: To identify the SIM slot location, refer to the computer. 4. Disconnect all external devices...
...) Your computer may be equipped with a Global Positioning System (GPS). Then shut down the computer. Unplug the power cord from the slot. 7. NOTE: HP Mobile Broadband is disabled if the battery is inserted incorrectly, it from the AC outlet. 5. If a SIM is not replaced. 8. Replace the battery. .... Remove the battery. 6. Disconnect all external devices connected to the SIM slot on the computer. To reduce the risk of damage to the HP GPS and Location software Help. Removing a SIM NOTE: To identify the SIM slot location, refer to the computer. 4. Disconnect all external devices...
HP Notebook Reference Guide - Windows 7
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... ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set up one of Bluetooth devices. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a personal area network (PAN) of the computers, the other computers may not be connected to an analog telephone line using...
... ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set up one of Bluetooth devices. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a personal area network (PAN) of the computers, the other computers may not be connected to an analog telephone line using...
HP Notebook Reference Guide - Windows 7
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Plug the modem cable into the modem jack (1) on the computer. 2. Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To connect the modem to a wired network 9 Plug the modem cable into the modem jack (1) on the computer. 2. or region-specific modem cable adapter. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1. To use the modem and the modem cable outside the country or region in which you purchased the computer, ...
Plug the modem cable into the modem jack (1) on the computer. 2. Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To connect the modem to a wired network 9 Plug the modem cable into the modem jack (1) on the computer. 2. or region-specific modem cable adapter. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1. To use the modem and the modem cable outside the country or region in which you purchased the computer, ...
HP Notebook Reference Guide - Windows 7
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Click the Location tab to a location setting that you travel to different countries or regions, set the internal modem to display your location. As you can add multiple location settings for any time. You can switch among settings at any country or region. The modem may not function properly if the correct country or region selection is a location setting for each location in which you add new location settings, they are visiting, select the country or region in other countries or regions while preserving your current modem country or region settings. Plug the modem ...
Click the Location tab to a location setting that you travel to different countries or regions, set the internal modem to display your location. As you can add multiple location settings for any time. You can switch among settings at any country or region. The modem may not function properly if the correct country or region selection is a location setting for each location in which you add new location settings, they are visiting, select the country or region in other countries or regions while preserving your current modem country or region settings. Plug the modem ...