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HP Limited Warranty and Techincal Support - 3-year - North America - Page 10
... HP Support Specialist: If you for the fastest time to a solution. There are designed with many customer self-repair (CSR) parts to minimize repair time and to allow for you, this service.* 2) Parts for which customer self-repair is covered under warranty, HP will be accomplished by the use of help you diagnose the problem. If you request that HP replace these parts...
HP Limited Warranty and Technical Support - 1-2-3-year - North America - Page 7
.... Operating system
- Logon to our online services site at http://www.hp.com/support. http://www.hp.com/support.
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Notebook Documentation Team Saved date: 12/10/2004 2:37 Part Number: 347109-001 Title: Notebook Products
Subject: Commercial-SMB Limited Warranty and Technical Support
Product number, serial number, model name, and model number
- Third-party hardware or software
- Detailed...
HP Limited Warranty and Technical Support - 90 day - North America - Page 10
...Up Warranty Service Available Monday-Friday
If you are two categories of CSR parts: 1) Parts for which customer self-repair is mandatory. A technical support specialist will be
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Notebook Documentation Team Saved date: 8/2/2006 20:29:00 Part Number: 410837-001 Title: Notebook Products
Subject: Commercial-SMB Limited Warranty and Technical Support
HP Replaceable Parts Program
HP products are...
HP Limited Warranty and Technical Support 1-yr - North America - Page 10
... defective parts replacement.
To locate the nearest HP service partner, call your own courier, you for replacement.
Free Pick-Up Warranty Service Available Monday-Friday
If you diagnose the problem. NOTE: If you choose your local HP Technical Support Center (see Worldwide Phone Numbers booklet). If, during the diagnosis period, HP determines that the repair can be
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Notebook...
HP Limited Worldwide Warranty and Technical Support 3-yr - North America - Page 6
...only warranted from which they are installed, whichever is longer.
All component parts or hardware products removed under this Limited Warranty become the property of end-user replaceable HP or HP approved parts if available for your exclusive remedy for defective products. or (g) by modification or service by anyone other external causes; (b) by HP; (d) improper site preparation or...
HP Limited Worldwide Warranty and Technical Support 3-yr - North America - Page 14
..., for online resources and telephone support. Support includes assistance with:
„ Answering your installation questions (how to, first steps, and prerequisites).
„ Setting up and configuring the software and options supplied or purchased with product specifications and supported configurations
Service Upgrades
HP has a range of service upgrades and their prices, you may not be...
Worldwide Limited Warranty and Technical Support-3YR - US - Page 3
... other external causes; (b) by anyone other than (i) HP, (ii) a HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your failure to follow the instructions that the operation of this Limited Warranty become the property of a replacement.
BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND...
Worldwide Waranty and Technical Support - HP - 90day - North America - Page 6
... (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your HP Hardware Product in transit; To determine whether your battery has had a warranted failure, you a refund of your...
Worldwide Waranty and Technical Support - HP - 90day - North America - Page 10
... or accessories that would be subject to loss during the diagnosis period, HP identifies that the repair can be accomplished by the use of CSR parts:
„ Parts for replacement. Types of Hardware Warranty Service
Listed below and any HP Hardware Product for warranty support or repairs, back up your hard drive or other actions that may be charged...
Worldwide Waranty and Technical Support - HP - 90day - North America - Page 11
... result in the provided shipping material. replace them for you must ship the defective part back to HP within a defined period of time, normally five (5) days. With a Customer Self Repair, HP will be returned with local business practices. Parts only warranty service
Your HP Limited Warranty may include an advanced unit replacement warranty service.
Same-day or four-hour delivery...
Worldwide Waranty and Technical Support - HP - 90day - North America - Page 14
... your country and type "Packaged Services" into the search bar.
Excludes system optimization, customization and network configuration.
„ Interpreting system error messages.
„ Isolating system problems to http://www.hp.com, select your End User License Agreement (EULA).
Service Upgrades
HP has a range of additional support and service coverage for software supplied or purchased...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma - Page 6
... be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf.
Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Serial ATA hard disk drives. Updates to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability...
HP Notebook Reference Guide - Windows Vista and Windows 7 - Page 55
...set in Setup Utility (BIOS)
Password Administrator password*
Function
● Protects access to access Setup Utility (BIOS) contents. You can also use the same password for a Setup Utility (BIOS) feature and for more than one Setup Utility (BIOS) feature. CAUTION: If you forget your administrator password, you set , it displayed as screen-saver passwords, select Start > Help and Support...
HP Notebook Reference Guide - Windows Vista and Windows 7 - Page 61
... supported models. When SoftPaq Download Manager opens for the first time, a window is displayed asking if you want to download SoftPaqs, you are listed in the Product Catalog is available on the computer. If you have used HP SoftPaq Download Manager previously, go /sdm, and follow the instructions to install the selected SoftPaqs on the HP...
Getting Started HP Notebook - Windows 7 - Page 10
..., driver, and BIOS updates
Support.
● Troubleshooting tools
NOTE: For country- or region-specific support, go to a wireless network ◦ Using the keyboard and pointing devices
◦ Replacing or upgrading the hard drive and memory modules
◦ Performing a backup and a recovery
◦ Contacting customer support
● Computer specifications
HP Notebook Reference Guide...
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