Resolving Start Up and No Boot Problems Checklist
Page 2
...usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver. Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on a black screen during recovery. ... normally, you can boot to BIOS, use recovery disk to recover the computer to prevent other start-up problems. Run HP Support Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run...
...usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver. Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on a black screen during recovery. ... normally, you can boot to BIOS, use recovery disk to recover the computer to prevent other start-up problems. Run HP Support Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run...
HP Notebook Reference Guide - Windows 7
Page 8
... 49 Locating the fingerprint reader 49 8 Maintenance ...50 Cleaning your computer ...50 Cleaning the display ...50 Cleaning the TouchPad and keyboard 50 Updating programs and drivers ...50 Using SoftPaq Download Manager ...51 9 Setup Utility (BIOS) and System Diagnostics 52 Using Setup Utility (BIOS) ...52 Starting Setup Utility (BIOS 52 Changing the...
... 49 Locating the fingerprint reader 49 8 Maintenance ...50 Cleaning your computer ...50 Cleaning the display ...50 Cleaning the TouchPad and keyboard 50 Updating programs and drivers ...50 Using SoftPaq Download Manager ...51 9 Setup Utility (BIOS) and System Diagnostics 52 Using Setup Utility (BIOS) ...52 Starting Setup Utility (BIOS 52 Changing the...
HP Notebook Reference Guide - Windows 7
Page 11
...-specific features, backup and recovery, maintenance, and specifications. ● Help and Support-Contains information about HP and Compaq notebook computers, including connecting to http://www.hp.com/support, select your country or region, and follow the on your new computer 1 To access...or region-specific support, go to a wireless network, multimedia, power management, security, and so on the Web at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal information. Finding more information ...
...-specific features, backup and recovery, maintenance, and specifications. ● Help and Support-Contains information about HP and Compaq notebook computers, including connecting to http://www.hp.com/support, select your country or region, and follow the on your new computer 1 To access...or region-specific support, go to a wireless network, multimedia, power management, security, and so on the Web at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal information. Finding more information ...
HP Notebook Reference Guide - Windows 7
Page 38
... only) An ExpressCard is a high-performance PC Card that are instructed by the ExpressCard manufacturer. Inserting an ExpressCard CAUTION: To prevent damage to install device drivers: ● Install only the device...
... only) An ExpressCard is a high-performance PC Card that are instructed by the ExpressCard manufacturer. Inserting an ExpressCard CAUTION: To prevent damage to install device drivers: ● Install only the device...
HP Notebook Reference Guide - Windows 7
Page 44
...the following procedure to the powered USB port on the computer. A USB drive can be connected to safely remove the device. 1. NOTE: HP external USB optical drives should be used with the device. 2. Click the remove hardware icon in the notification area, at the far right of... programs associated with the computer. 34 Chapter 5 External cards and devices Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard...
...the following procedure to the powered USB port on the computer. A USB drive can be connected to safely remove the device. 1. NOTE: HP external USB optical drives should be used with the device. 2. Click the remove hardware icon in the notification area, at the far right of... programs associated with the computer. 34 Chapter 5 External cards and devices Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard...
HP Notebook Reference Guide - Windows 7
Page 60
...lint, and particles that you update your programs and drivers on the TouchPad can be used to download the latest versions. WARNING! A vacuum cleaner can also register to loosen and remove debris. Updating programs and drivers HP recommends that can become available. 50 Chapter 8 Maintenance ...Go to http://www.hp.com/support to blow air around on the display. To reduce the risk of compressed air ...
...lint, and particles that you update your programs and drivers on the TouchPad can be used to download the latest versions. WARNING! A vacuum cleaner can also register to loosen and remove debris. Updating programs and drivers HP recommends that can become available. 50 Chapter 8 Maintenance ...Go to http://www.hp.com/support to blow air around on the display. To reduce the risk of compressed air ...
HP Limited Warranty and Techincal Support - 3-year - North America
Page 10
... to our online services site at http://www.hp.com/support for the travel and labor costs of a CSR part, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty ...information, and product documentation. Open an online service event with your product into any HP service partner for customer selfrepair. If your...
... to our online services site at http://www.hp.com/support for the travel and labor costs of a CSR part, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty ...information, and product documentation. Open an online service event with your product into any HP service partner for customer selfrepair. If your...
HP Limited Warranty and Technical Support - 1-2-3-year - North America
Page 7
... product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event with an HP Support Specialist: If you have an issue with the HP branded product at the time of your purchase or lease of the purchase or lease date. Technical...
... product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event with an HP Support Specialist: If you have an issue with the HP branded product at the time of your purchase or lease of the purchase or lease date. Technical...
HP Limited Warranty and Technical Support - 90 day - North America
Page 10
...repair can be accomplished by the use of a CSR part, HP will ship that HP replace these parts, you will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product... documentation. Open an online service event with an HP Support Specialist: If you have an issue with many...
...repair can be accomplished by the use of a CSR part, HP will ship that HP replace these parts, you will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product... documentation. Open an online service event with an HP Support Specialist: If you have an issue with many...
HP Limited Warranty and Technical Support 1-yr - North America
Page 10
... this service.* 2) Parts for which customer self-repair is covered under warranty, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. ... Open an online service event with an HP Support Specialist: If you have an issue with ...
... this service.* 2) Parts for which customer self-repair is covered under warranty, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. ... Open an online service event with an HP Support Specialist: If you have an issue with ...
Getting Started HP Notebook - Windows 7
Page 6
... Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing a hard drive ...28 Adding or replacing memory modules 29 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33 6 Backup and recovery ...34 Restore ...35 Creating restore media ...35 Performing...
... Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing a hard drive ...28 Adding or replacing memory modules 29 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33 6 Backup and recovery ...34 Restore ...35 Creating restore media ...35 Performing...
Getting Started HP Notebook - Windows 7
Page 8
...region-specific support, go to http://www.hp.com/support, select your country or ● How to update the software Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● ... To access this guide: ● Battery disposal information Select Start > Help and Support > User Guides. - Select Start > All Programs > HP > HP Documentation. ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How...
...region-specific support, go to http://www.hp.com/support, select your country or ● How to update the software Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● ... To access this guide: ● Battery disposal information Select Start > Help and Support > User Guides. - Select Start > All Programs > HP > HP Documentation. ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How...
Getting Started HP Notebook - Windows 7
Page 9
Resources Safety & Comfort Guide To access this Web site, go to http://www.hp.com/ support. ● Support information ● Ordering parts and finding additional help ● Software, driver, and BIOS updates ● Accessories available for the device Limited Warranty* Warranty information To access the warranty: Select Start > Help and Support > User Guides...
Resources Safety & Comfort Guide To access this Web site, go to http://www.hp.com/ support. ● Support information ● Ordering parts and finding additional help ● Software, driver, and BIOS updates ● Accessories available for the device Limited Warranty* Warranty information To access the warranty: Select Start > Help and Support > User Guides...
Getting Started HP Notebook - Windows 7
Page 31
To prevent loss of information. Slide the battery release latch (1) to the HP Notebook Reference Guide. To remove the battery, follow these steps: 1. To insert the battery: ▲ Insert the battery (1) into the battery bay (2) until it is ... 25 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules ● Updating programs and drivers ● Routine care Inserting or removing the battery NOTE: For additional information on using the battery, refer to release the battery.
To prevent loss of information. Slide the battery release latch (1) to the HP Notebook Reference Guide. To remove the battery, follow these steps: 1. To insert the battery: ▲ Insert the battery (1) into the battery bay (2) until it is ... 25 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules ● Updating programs and drivers ● Routine care Inserting or removing the battery NOTE: For additional information on using the battery, refer to release the battery.
Getting Started HP Notebook - Windows 7
Page 39
...the keys. A vacuum cleaner can cause the pointer to jump around and under the keys to loosen and remove debris. Updating programs and drivers HP recommends that can of electric shock or damage to internal components, do not use premoistened antistatic wipes or an antistatic screen cleaner. To ...reduce the risk of compressed air with a soft damp, lint-free cloth. Updating programs and drivers 33 If the screen requires additional cleaning, use a vacuum cleaner attachment to clean the keyboard. You can be used to download the latest ...
...the keys. A vacuum cleaner can cause the pointer to jump around and under the keys to loosen and remove debris. Updating programs and drivers HP recommends that can of electric shock or damage to internal components, do not use premoistened antistatic wipes or an antistatic screen cleaner. To ...reduce the risk of compressed air with a soft damp, lint-free cloth. Updating programs and drivers 33 If the screen requires additional cleaning, use a vacuum cleaner attachment to clean the keyboard. You can be used to download the latest ...
Getting Started HP Notebook - Windows 7
Page 40
... information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up and recovering your information Your...
... information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up and recovering your information Your...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
Page 25
... the front of the computer. Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description Description The name affixed to locate documents, drivers, and support for the computer. ENWW Serial number location 17
... the front of the computer. Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description Description The name affixed to locate documents, drivers, and support for the computer. ENWW Serial number location 17
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
Page 56
Insert a thin tool, such as a screw driver (2), into the release access slot next to the optical drive. 48 Chapter 4 Removal and replacement procedures ENWW Remove the two Phillips 3.0×2.0 screws (1) that secures ...
Insert a thin tool, such as a screw driver (2), into the release access slot next to the optical drive. 48 Chapter 4 Removal and replacement procedures ENWW Remove the two Phillips 3.0×2.0 screws (1) that secures ...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
Page 99
... docking device, or connected to select the Main menu. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. At the download area, follow these steps: a. Determining the BIOS version To determine whether available BIOS updates contain later BIOS... BIOS update while the computer is displayed. 3. Do not shut down the computer or initiate Sleep or Hibernation. Follow the on the HP Web site are already in compressed files called SoftPaqs. BIOS and other identifier. Identify the BIOS update that provides software for your computer. ...
... docking device, or connected to select the Main menu. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. At the download area, follow these steps: a. Determining the BIOS version To determine whether available BIOS updates contain later BIOS... BIOS update while the computer is displayed. 3. Do not shut down the computer or initiate Sleep or Hibernation. Follow the on the HP Web site are already in compressed files called SoftPaqs. BIOS and other identifier. Identify the BIOS update that provides software for your computer. ...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
Page 101
... information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up and recovering your information Your...
... information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up and recovering your information Your...