HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI...
.../c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... may be removed, replaced, or loosened when servicing the computer. The part number helps a service technician to determine what components and parts are needed to locate documents, drivers, and support for the computer. Component replacement procedures 41 Item (1) (2) (3) (4) (5) Description Product name Serial number Product part number Warranty period Model description (select models only) Function The name affixed to each screw and screw lock size and location during removal and replacement. This number provides specific information...
... may be removed, replaced, or loosened when servicing the computer. The part number helps a service technician to determine what components and parts are needed to locate documents, drivers, and support for the computer. Component replacement procedures 41 Item (1) (2) (3) (4) (5) Description Product name Serial number Product part number Warranty period Model description (select models only) Function The name affixed to each screw and screw lock size and location during removal and replacement. This number provides specific information...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... Top cover on page 61). Remove the top cover (see WLAN module on page 46). 6. Remove the system board (see USB board/audio jack on page 42). 5. To remove a memory module: 1. Turn the system board upside down the computer. 2. Remove the USB board (see System board on page 50). 7. Disconnect the power from the computer. 4. Remove the battery (see Hard drive on each screw and screw lock size and location during removal and replacement. Remove the hard drive (see Battery on page...
... Top cover on page 61). Remove the top cover (see WLAN module on page 46). 6. Remove the system board (see USB board/audio jack on page 42). 5. To remove a memory module: 1. Turn the system board upside down the computer. 2. Remove the USB board (see System board on page 50). 7. Disconnect the power from the computer. 4. Remove the battery (see Hard drive on each screw and screw lock size and location during removal and replacement. Remove the hard drive (see Battery on page...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... to an optional power source. Follow the on your hard drive. Double-click the file that are displayed, follow these steps: a. NOTE: If you recorded earlier, open the folder on -screen instructions to download your computer to the hard drive. Using Setup Utility (BIOS) and System Diagnostics From the Start screen, select the HP Support Assistant app. 2. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when...
... to an optional power source. Follow the on your hard drive. Double-click the file that are displayed, follow these steps: a. NOTE: If you recorded earlier, open the folder on -screen instructions to download your computer to the hard drive. Using Setup Utility (BIOS) and System Diagnostics From the Start screen, select the HP Support Assistant app. 2. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... to install the update. BIOS and other identifier. Do not download or install a BIOS update while the computer is not displayed, use the arrow keys to reliable external power using Setup Utility. 1. Do not insert, remove, connect, or disconnect any instructions that are displayed on the HP website. b. NOTE: If you connect your computer and access the BIOS update you want to your hard drive where the BIOS update is displayed. 3. BIOS installation procedures vary. BIOS version information (also known as ROM date...
... to install the update. BIOS and other identifier. Do not download or install a BIOS update while the computer is not displayed, use the arrow keys to reliable external power using Setup Utility. 1. Do not insert, remove, connect, or disconnect any instructions that are displayed on the HP website. b. NOTE: If you connect your computer and access the BIOS update you want to your hard drive where the BIOS update is displayed. 3. BIOS installation procedures vary. BIOS version information (also known as ROM date...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... System Recovery option from the HP Recovery media that best matches your situation and level of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. System Restore allows you wish to remove the recovery partition to the replacement drive. For more information and steps for using File History, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. This option does not require backing up , restoring, and recovering...
... System Recovery option from the HP Recovery media that best matches your situation and level of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. System Restore allows you wish to remove the recovery partition to the replacement drive. For more information and steps for using File History, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. This option does not require backing up , restoring, and recovering...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... backups of recovery can choose from the hard drive and re-creating the partitions. Using HP Recovery media, you created or by using the HP Recovery media you can only be used if the hard drive is still working. 98 Chapter 9 Windows 8 - Backing up any personal data you need for the programs that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores...
... backups of recovery can choose from the hard drive and re-creating the partitions. Using HP Recovery media, you created or by using the HP Recovery media you can only be used if the hard drive is still working. 98 Chapter 9 Windows 8 - Backing up any personal data you need for the programs that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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...the HP Recovery USB flash drive you to remove the HP Recovery partition to boot from. 5. See Changing the computer boot order on -screen instructions. Follow the on page 99. 3. Removing the HP Recovery partition HP Recovery Manager software allows you created into an optional external optical drive, and then restart the computer. - This method can use the Windows Refresh option, the Windows option to recover the original system. see Creating HP Recovery media on -screen instructions. Select Troubleshoot from the HP Recovery partition: 1. You can no longer use HP Recovery media...
...the HP Recovery USB flash drive you to remove the HP Recovery partition to boot from. 5. See Changing the computer boot order on -screen instructions. Follow the on page 99. 3. Removing the HP Recovery partition HP Recovery Manager software allows you created into an optional external optical drive, and then restart the computer. - This method can use the Windows Refresh option, the Windows option to recover the original system. see Creating HP Recovery media on -screen instructions. Select Troubleshoot from the HP Recovery partition: 1. You can no longer use HP Recovery media...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... part numbers 28, 31, 32, 54 specifications 93 hard drive cable removal 65 Hard Drive Hardware Kit spare part number 28, 33, 54 hard drive light, identifying 14 HDMI port, identifying 14 heat sink removal 73 spare part numbers 27, 33, 73 hinge spare part number 29, 33, 80 HP Recovery Manager correcting boot problems for Windows 8 computer models 99 I integrated webcam light, identifying 17 internal media card, product description 7, 12 internal microphone, identifying 17 J jack audio-in (microphone) 16 audio-out (headphone) 16 network 14 RJ-45 (network) 14 RJ-45 (network) lights 14 K keyboard...
... part numbers 28, 31, 32, 54 specifications 93 hard drive cable removal 65 Hard Drive Hardware Kit spare part number 28, 33, 54 hard drive light, identifying 14 HDMI port, identifying 14 heat sink removal 73 spare part numbers 27, 33, 73 hinge spare part number 29, 33, 80 HP Recovery Manager correcting boot problems for Windows 8 computer models 99 I integrated webcam light, identifying 17 internal media card, product description 7, 12 internal microphone, identifying 17 J jack audio-in (microphone) 16 audio-out (headphone) 16 network 14 RJ-45 (network) 14 RJ-45 (network) lights 14 K keyboard...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... card 7, 12 keyboard 7, 12 memory module 3, 10 microphone 5, 11 operating system 8, 13 pointing device 7, 12 ports 7, 12 power requirements processors 1, 9 product name 1, 9 security 8, 13 serviceability 8, 13 video 5, 11 wireless 6, 12 product name 1, 9 8, 13 R recovery discs for Windows 8 computer models 95, 99 for Windows 8 computer models 96, 97, 98 HP Recovery Manager for Windows 8 computer models 98 media for Windows 8 computer models 99 starting for Windows 8 computer models 99 supported discs for Windows 8 computer models 95 USB flash drive for Windows 8 computer models 99 using HP...
... card 7, 12 keyboard 7, 12 memory module 3, 10 microphone 5, 11 operating system 8, 13 pointing device 7, 12 ports 7, 12 power requirements processors 1, 9 product name 1, 9 security 8, 13 serviceability 8, 13 video 5, 11 wireless 6, 12 product name 1, 9 8, 13 R recovery discs for Windows 8 computer models 95, 99 for Windows 8 computer models 96, 97, 98 HP Recovery Manager for Windows 8 computer models 98 media for Windows 8 computer models 99 starting for Windows 8 computer models 99 supported discs for Windows 8 computer models 95 USB flash drive for Windows 8 computer models 99 using HP...
User Guide - Windows 8
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... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
User Guide - Windows 8
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... a user-replaceable battery 39 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense ...41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 44 Removing a USB device ...44 Connecting a powered USB device 44 Inserting and removing a digital storage card 45 Sharing data and drives and accessing software...
... a user-replaceable battery 39 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense ...41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 44 Removing a USB device ...44 Connecting a powered USB device 44 Inserting and removing a digital storage card 45 Sharing data and drives and accessing software...
User Guide - Windows 8
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... a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove everything and reinstall Windows 62 Recovering using HP Recovery Manager 63 What you need to know 63 Using the HP Recovery partition to recover a minimized image (select models only) ...63 Using HP Recovery media to recover 64 Changing the computer boot order 64 Removing the HP Recovery partition 64 12 Specifications ...65 Input power...
... a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove everything and reinstall Windows 62 Recovering using HP Recovery Manager 63 What you need to know 63 Using the HP Recovery partition to recover a minimized image (select models only) ...63 Using HP Recovery media to recover 64 Changing the computer boot order 64 Removing the HP Recovery partition 64 12 Specifications ...65 Input power...
User Guide - Windows 8
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..., from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that can accommodate a large number of hardware or software. To use operating system controls: 1. To use the WLAN device in your computer, you must establish an account with an Internet service provider (ISP). Using an Internet service provider When you...
..., from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that can accommodate a large number of hardware or software. To use operating system controls: 1. To use the WLAN device in your computer, you must establish an account with an Internet service provider (ISP). Using an Internet service provider When you...
User Guide - Windows 8
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... not work well with an alcohol-free glass cleaner. support, go to http://www.hp.com/go to your computer and external devices helps keep them in removing dirt and debris. 48 Chapter 8 Maintaining your drives. 3. NOTE: When cleaning the cover of HP programs and drivers. To run more efficiently. From the Start screen, type disk, select Settings, and then select Defragment and optimize your computer Updates...
... not work well with an alcohol-free glass cleaner. support, go to http://www.hp.com/go to your computer and external devices helps keep them in removing dirt and debris. 48 Chapter 8 Maintaining your drives. 3. NOTE: When cleaning the cover of HP programs and drivers. To run more efficiently. From the Start screen, type disk, select Settings, and then select Defragment and optimize your computer Updates...
User Guide - Windows 8
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Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used in Windows, nor is it displayed as it is not interchangeable with an administrator password set , change, or delete an administrator or power-on password in place of the power-on password. NOTE: The administrator password can be used in Setup Utility (BIOS): 1. To start Setup Utility (BIOS), turn on or restart the computer. ● If you ...
Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used in Windows, nor is it displayed as it is not interchangeable with an administrator password set , change, or delete an administrator or power-on password in place of the power-on password. NOTE: The administrator password can be used in Setup Utility (BIOS): 1. To start Setup Utility (BIOS), turn on or restart the computer. ● If you ...
User Guide - Windows 8
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... (for HP updates now. 3. If the update is typically Local Disk (C:). 3. If no instructions are displayed on battery power, docked in an optional docking device, or connected to install the update. The hard drive designation is more recent than your computer to reliable external power using the AC adapter. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to a network...
... (for HP updates now. 3. If the update is typically Local Disk (C:). 3. If no instructions are displayed on battery power, docked in an optional docking device, or connected to install the update. The hard drive designation is more recent than your computer to reliable external power using the AC adapter. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to a network...
User Guide - Windows 8
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... did not manually create a restore point, you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to a previous state without the requirements of expertise: ● If you can choose the HP Minimized Image Recovery option from the Windows Store, consider using HP Recovery Manager on page 64. This option does not require backing up data to reset your system. Minimized Image Recovery installs only drivers and hardware-enabling applications...
... did not manually create a restore point, you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to a previous state without the requirements of expertise: ● If you can choose the HP Minimized Image Recovery option from the Windows Store, consider using HP Recovery Manager on page 64. This option does not require backing up data to reset your system. Minimized Image Recovery installs only drivers and hardware-enabling applications...
User Guide - Windows 8
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... creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 O operating environment 65 optional external devices, using 44 original system recovery 63 P passwords Setup Utility (BIOS) 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4, 18, 21 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery 37 conserving 39 power button, identifying 9 power connector, identifying 4 power lights...
... creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 O operating environment 65 optional external devices, using 44 original system recovery 63 P passwords Setup Utility (BIOS) 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4, 18, 21 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery 37 conserving 39 power button, identifying 9 power connector, identifying 4 power lights...
User Guide - Windows 8
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... using touch screen gestures 28 right-edge swipe 30 RJ-45 (network) jack, identifying 4 S scrolling TouchPad gesture 25 security cable lock, installing 54 security cable slot, identifying 5 security, wireless 15 serial number 11 service label, computer 11 service labels locating 11 setting password protection on wakeup 36 setup of WLAN 15 Setup Utility (BIOS) passwords 52 shipping the computer 49 Shortcut keys Windows 8 shortcut keys 33 shutdown 42 Sleep exiting 36 initiating 35, 36 slots Digital Media 4 security cable 5 software CyberLink PowerDVD 22 Disk...
... using touch screen gestures 28 right-edge swipe 30 RJ-45 (network) jack, identifying 4 S scrolling TouchPad gesture 25 security cable lock, installing 54 security cable slot, identifying 5 security, wireless 15 serial number 11 service label, computer 11 service labels locating 11 setting password protection on wakeup 36 setup of WLAN 15 Setup Utility (BIOS) passwords 52 shipping the computer 49 Shortcut keys Windows 8 shortcut keys 33 shutdown 42 Sleep exiting 36 initiating 35, 36 slots Digital Media 4 security cable 5 software CyberLink PowerDVD 22 Disk...