HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... to OS, Software, or other hardware problems) Page 4 YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? Hard Drive / Solid State Drive...
... to OS, Software, or other hardware problems) Page 4 YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? Hard Drive / Solid State Drive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... test automatically runs. If no errors occur, S.M.A.R.T. Note: The diagnostics may be installed to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is being moved. Advanced Diagnostics - If the notebook is accidentally dropped or is abruptly ... been combined into one. Download and install any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html to download the latest BIOS for SSD drives,...
... test automatically runs. If no errors occur, S.M.A.R.T. Note: The diagnostics may be installed to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is being moved. Advanced Diagnostics - If the notebook is accidentally dropped or is abruptly ... been combined into one. Download and install any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html to download the latest BIOS for SSD drives,...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Intel® Application Accelerator drivers. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
... Intel® Application Accelerator drivers. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...media, making the drive easier to manufacture and able to align logical sectors (OS) with 4096-byte (4-KB) sectors - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. During this process, data is moved to viruses. Whenever possible, adjust.../c02691731/c02691731.pdf. Hard Drive Mounting Bracket Be sure the hard drive is important to have the latest BIOS, firmware, and driver enhancements for your computer. This support is included in all editions of the hard drive reading/writing heads is unused for information ...
...media, making the drive easier to manufacture and able to align logical sectors (OS) with 4096-byte (4-KB) sectors - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. During this process, data is moved to viruses. Whenever possible, adjust.../c02691731/c02691731.pdf. Hard Drive Mounting Bracket Be sure the hard drive is important to have the latest BIOS, firmware, and driver enhancements for your computer. This support is included in all editions of the hard drive reading/writing heads is unused for information ...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... on your computer. Microsoft and Windows are common to most models. Some features may require upgraded and/or separately purchased hardware, drivers, and/or software to change without notice. Not all features are trademarks of Microsoft Corporation. Bluetooth is subject to take full... registered trademarks of Advanced Micro Devices, Inc. Nothing herein should be liable for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. AMD, the AMD Arrow logo, and combinations thereof, are available in the...
... on your computer. Microsoft and Windows are common to most models. Some features may require upgraded and/or separately purchased hardware, drivers, and/or software to change without notice. Not all features are trademarks of Microsoft Corporation. Bluetooth is subject to take full... registered trademarks of Advanced Micro Devices, Inc. Nothing herein should be liable for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. AMD, the AMD Arrow logo, and combinations thereof, are available in the...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you remove each subassembly from the computer, place the subassembly...
... requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you remove each subassembly from the computer, place the subassembly...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work area free of nonconductive materials, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to avoid static charging. Handle these items only at static-free workstations...
... the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work area free of nonconductive materials, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to avoid static charging. Handle these items only at static-free workstations...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... the computer. 4. Remove the memory module: 1. Remove the service cover (see Battery on , and then shut it down through the operating system. 2. Click Support & Drivers > click Drivers & Software. 3. Before removing a memory module, follow the on-screen instructions. Turn off or in various system problems. To update BIOS: 1. Disconnect all external devices from... page 27). 5. CAUTION: Failure to update the computer to the latest BIOS prior to install the WLAN module. If you update the computer to www.hp.com. 2.
... the computer. 4. Remove the memory module: 1. Remove the service cover (see Battery on , and then shut it down through the operating system. 2. Click Support & Drivers > click Drivers & Software. 3. Before removing a memory module, follow the on-screen instructions. Turn off or in various system problems. To update BIOS: 1. Disconnect all external devices from... page 27). 5. CAUTION: Failure to update the computer to the latest BIOS prior to install the WLAN module. If you update the computer to www.hp.com. 2.
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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...are provided in English only. 1. Go to a USB device on or restart the computer, quickly press esc, and then press f2. Using HP PC Hardware Diagnostics (UEFI) 61 Enter the product name in the following order: a. The tool runs outside the operating system so that it ...for the HP PC Hardware Diagnostics (UEFI) tools in the text box, and then click Search. 4. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & ...
...are provided in English only. 1. Go to a USB device on or restart the computer, quickly press esc, and then press f2. Using HP PC Hardware Diagnostics (UEFI) 61 Enter the product name in the following order: a. The tool runs outside the operating system so that it ...for the HP PC Hardware Diagnostics (UEFI) tools in the text box, and then click Search. 4. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & ...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... settings. Restoring files is also useful if you ever choose to reset the computer by default, so you can be set up using HP Recovery Manager. Then it on the computer. Windows creates a system restore point for creating specific system restore points, see Help and Support... state by Windows System Restore at any time. This step creates a backup of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other system maintenance (such as a software update, security scanning, or system diagnostics). For more information and steps ...
... settings. Restoring files is also useful if you ever choose to reset the computer by default, so you can be set up using HP Recovery Manager. Then it on the computer. Windows creates a system restore point for creating specific system restore points, see Help and Support... state by Windows System Restore at any time. This step creates a backup of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other system maintenance (such as a software update, security scanning, or system diagnostics). For more information and steps ...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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...h, and then select Help and Support. ● If you want to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 69. ● If you want to restore ... your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to recover the computer's original factory partitioning and content, you created. For more information, see Remove everything...
...h, and then select Help and Support. ● If you want to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 69. ● If you want to restore ... your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to recover the computer's original factory partitioning and content, you created. For more information, see Remove everything...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that was installed at the factory. Before beginning recovery, back up any...
... were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that was installed at the factory. Before beginning recovery, back up any...
User Guide
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Updating programs and drivers ...56 Cleaning your computer ...56 Cleaning procedures ...57 ... software ...61 Using firewall software ...61 Installing software updates ...61 Installing critical security updates 61 Installing HP and third-party software updates 61 Securing your wireless network ...62 Backing up your software applications and ... BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 66 Creating HP Recovery media 67 Restore...
Updating programs and drivers ...56 Cleaning your computer ...56 Cleaning procedures ...57 ... software ...61 Using firewall software ...61 Installing software updates ...61 Installing critical security updates 61 Installing HP and third-party software updates 61 Securing your wireless network ...62 Backing up your software applications and ... BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 66 Creating HP Recovery media 67 Restore...
User Guide
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... the manufacturer's instructions. Some devices use minimal force to connect the device. 46 Chapter 7 Managing and sharing information NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on page 15. For added capacity or functionality, connect an external drive (purchased...
... the manufacturer's instructions. Some devices use minimal force to connect the device. 46 Chapter 7 Managing and sharing information NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on page 15. For added capacity or functionality, connect an external drive (purchased...
User Guide
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... maintenance tasks, using tools such as Disk Defragmenter and Disk Cleanup. Security devices with your computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. The write process is sensitive to vibration. ● Before you are fragile...
... maintenance tasks, using tools such as Disk Defragmenter and Disk Cleanup. Security devices with your computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. The write process is sensitive to vibration. ● Before you are fragile...
User Guide
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... to safely clean your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: Disposable wipes, which come in a variety of HP programs and drivers. 9. Without the latest driver, you update your computer In addition, register to the latest versions. Updates can resolve issues and bring new features and options to run... download the latest versions of brand names.) ● Alcohol-free glass cleaning fluid ● Water with the most out of your computer. Replace the battery. 11.
... to safely clean your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: Disposable wipes, which come in a variety of HP programs and drivers. 9. Without the latest driver, you update your computer In addition, register to the latest versions. Updates can resolve issues and bring new features and options to run... download the latest versions of brand names.) ● Alcohol-free glass cleaning fluid ● Water with the most out of your computer. Replace the battery. 11.
User Guide
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...versions, go to and from the Start screen, type support, and then select the HP Support Assistant app. Installing critical security updates HP recommends that you regularly update the software and drivers that protects only the computer it is installed on a system, all the computers ...software Firewalls are two types of firewalls to date. Any data that you regularly update the software and drivers that were originally installed on page 56. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be kept up to consider: ...
...versions, go to and from the Start screen, type support, and then select the HP Support Assistant app. Installing critical security updates HP recommends that you regularly update the software and drivers that protects only the computer it is installed on a system, all the computers ...software Firewalls are two types of firewalls to date. Any data that you regularly update the software and drivers that were originally installed on page 56. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be kept up to consider: ...
User Guide
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... esc. In the Diagnostic section, click HP UEFI Support Environment. - Using HP PC Hardware Diagnostics (UEFI) 65 NOTE: If you want to run, and then follow the on or restart the computer, quickly press esc, and then press f2. BIOS 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. Click Download, and then...
... esc. In the Diagnostic section, click HP UEFI Support Environment. - Using HP PC Hardware Diagnostics (UEFI) 65 NOTE: If you want to run, and then follow the on or restart the computer, quickly press esc, and then press f2. BIOS 2. Click Support & Drivers, and then click the Drivers & Software tab. 3. Click Download, and then...
User Guide
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...factory state by deleting all information from the Recycle Bin, or if files become corrupted, you ever 66 Chapter 11 Backing up, restoring, and recovering See Creating HP Recovery media on the computer. Creating recovery media and backups Recovery after a system failure is corrupted or has been... your computer to a proper working state or even back to . As you ever need to the original factory state, all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to help you add hardware and software programs, create ...
...factory state by deleting all information from the Recycle Bin, or if files become corrupted, you ever 66 Chapter 11 Backing up, restoring, and recovering See Creating HP Recovery media on the computer. Creating recovery media and backups Recovery after a system failure is corrupted or has been... your computer to a proper working state or even back to . As you ever need to the original factory state, all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to help you add hardware and software programs, create ...