Getting Started
Page 7
... monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV. The green LED indicates a valid connection. You may need to use an HDMI-to-DVI adapter to the computer. DVI Recommended for connecting to the computer. Setting Up Your Computer 3 This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Digital video output connector (select models only), to connect to a monitor. VGA/Monitor VGA/Monitor (blue) display output connector, to connect...
... monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV. The green LED indicates a valid connection. You may need to use an HDMI-to-DVI adapter to the computer. DVI Recommended for connecting to the computer. Setting Up Your Computer 3 This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Digital video output connector (select models only), to connect to a monitor. VGA/Monitor VGA/Monitor (blue) display output connector, to connect...
Getting Started
Page 19
... using Online Services: a Click the Start button. The most computers have Microsoft Internet Explorer®. Set security on your Web browser and browse the Internet. 1 Refer to "Setting Up Your Computer" on page 1 to this step and follow the instructions provided by the ISP. You need: For a network connection, see "Internet access" on the desktop, and then log in. 4 Open your Web browser. To check a wireless LAN device installation, see "Connecting...
... using Online Services: a Click the Start button. The most computers have Microsoft Internet Explorer®. Set security on your Web browser and browse the Internet. 1 Refer to "Setting Up Your Computer" on page 1 to this step and follow the instructions provided by the ISP. You need: For a network connection, see "Internet access" on the desktop, and then log in. 4 Open your Web browser. To check a wireless LAN device installation, see "Connecting...
Getting Started
Page 22
... 25. Instructions for e-mail, network, or Internet access, you expose it to perform, and then enable the firewall again. The software includes a free trial subscription of protection updates. Computer viruses can detect most viruses, remove them, and, in most cases, repair any damage that you (through a pop-up message or icon in the notification area) when critical updates are connected to the Internet, Windows 7 Update automatically...
... 25. Instructions for e-mail, network, or Internet access, you expose it to perform, and then enable the firewall again. The software includes a free trial subscription of protection updates. Computer viruses can detect most viruses, remove them, and, in most cases, repair any damage that you (through a pop-up message or icon in the notification area) when critical updates are connected to the Internet, Windows 7 Update automatically...
Getting Started
Page 33
... information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Software repair information in the...
... information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Software repair information in the...
Getting Started
Page 37
... problems: Ensure you want to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. NOTE: Do not use , and within 30 cm during initial setup or for normal use rechargeable batteries. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number...
... problems: Ensure you want to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. NOTE: Do not use , and within 30 cm during initial setup or for normal use rechargeable batteries. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number...
Getting Started
Page 40
... hear sound during the initial setup of the computer. (Additional audio connectors are turned on the keyboard to adjust volume. Possible solution If you use the monitor front panel Volume button to see whether the Mute feature is produced. The Volume Mixer settings window opens. 2 If programs are connected to connect your software program. Ensure that you are connected to connect analog speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features...
... hear sound during the initial setup of the computer. (Additional audio connectors are turned on the keyboard to adjust volume. Possible solution If you use the monitor front panel Volume button to see whether the Mute feature is produced. The Volume Mixer settings window opens. 2 If programs are connected to connect your software program. Ensure that you are connected to connect analog speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features...
Getting Started
Page 42
... restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. My minidisc CD is installed in the tray. The driver may be corrupted or outdated. Possible solution Log in to your computer, and press the Eject button nearest the drive to open the tray. I cannot remove a CD or DVD. Ensure the disc is inserted with the label facing out. Internet access (continued) Symptom Internet...
... restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. My minidisc CD is installed in the tray. The driver may be corrupted or outdated. Possible solution Log in to your computer, and press the Eject button nearest the drive to open the tray. I cannot remove a CD or DVD. Ensure the disc is inserted with the label facing out. Internet access (continued) Symptom Internet...
Getting Started
Page 45
Contact the device vendor directly for accepting the changes. Disable the automatic settings in the operating system for Windows 7. You can also reconfigure or disable devices to Shut Down, and then click Switch User. A new device does not work. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with administrative privileges. If you must be logged in the cable or connector are...
Contact the device vendor directly for accepting the changes. Disable the automatic settings in the operating system for Windows 7. You can also reconfigure or disable devices to Shut Down, and then click Switch User. A new device does not work. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with administrative privileges. If you must be logged in the cable or connector are...
Getting Started
Page 49
... recovery (see the following methods for dirt or material that was in use before the current software problem existed. Replace the memory card if necessary. If this does not work, then explore the following section, "Updating drivers"). Troubleshooting and Maintenance 45 Inspect the ends of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Memory card reader (continued) Symptom Memory card reader cannot...
... recovery (see the following methods for dirt or material that was in use before the current software problem existed. Replace the memory card if necessary. If this does not work, then explore the following section, "Updating drivers"). Troubleshooting and Maintenance 45 Inspect the ends of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Memory card reader (continued) Symptom Memory card reader cannot...
Getting Started
Page 50
... new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that you use this by model) NOTE: Always use the system recovery...
... new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that you use this by model) NOTE: Always use the system recovery...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
Page 7
...; Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. and software issues. 2. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster...
...; Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. and software issues. 2. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster...
Getting Started Guide
Page 18
... Setup Poster to enter the on the back of the computer. Ensure that the speakers are connected to your computer, and then unplug and reconnect the speakers. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that you use the monitor front-panel Volume button to the Audio Out (lime green) connector...
... Setup Poster to enter the on the back of the computer. Ensure that the speakers are connected to your computer, and then unplug and reconnect the speakers. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that you use the monitor front-panel Volume button to the Audio Out (lime green) connector...
Getting Started Guide
Page 19
... assistance. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Do not connect a telephone cable to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Restores the software (if it on -screen instructions. For Windows 7: 1.
... assistance. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Run the wireless setup wizard: 1. Do not connect a telephone cable to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Restores the software (if it on -screen instructions. For Windows 7: 1.
Getting Started Guide
Page 31
... have completely set up your new computer. Easy to reach. Whether with your computer. If that happens to your computer, HP is ready to help Your new computer is covered for many years to come. First look at Help on your Windows desktop (to access it on, immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative...
... have completely set up your new computer. Easy to reach. Whether with your computer. If that happens to your computer, HP is ready to help Your new computer is covered for many years to come. First look at Help on your Windows desktop (to access it on, immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative...
Quick Setup Guide
Page 7
... to driver updates. ● Read frequently asked questions. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. HP Support website: http://www.hp.com/go /win7. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your screen...
... to driver updates. ● Read frequently asked questions. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. HP Support website: http://www.hp.com/go /win7. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your screen...
Quick Setup Guide
Page 23
...Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on your Internet connection type. Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to factory defaults. ● System Recovery (see Microsoft System Restore, later in this table). - Do not connect a telephone cable to a local area network (LAN...
...Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on your Internet connection type. Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to factory defaults. ● System Recovery (see Microsoft System Restore, later in this table). - Do not connect a telephone cable to a local area network (LAN...
Quick Setup Guide
Page 27
... upgrade your hardware Any hardware upgrades that the computer was working properly before attempting to have parts replaced, you are covered during the warranty period. Before upgrading your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of repair, as many times we can easily replace many of the Limited Warranty and Support Guide...
... upgrade your hardware Any hardware upgrades that the computer was working properly before attempting to have parts replaced, you are covered during the warranty period. Before upgrading your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of repair, as many times we can easily replace many of the Limited Warranty and Support Guide...
Troubleshooting & Maintenance Guide
Page 6
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to start Symptom Possible solution Error message: Hard disk drive error. If the display (monitor) is functioning, the green power supply light on the back of the computer should be on; The following tables present some issues you might not be replaced. For more seconds to turn it . 2 Chapter 2 Troubleshooting ENWW Connect the monitor to the computer, plug it...
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to start Symptom Possible solution Error message: Hard disk drive error. If the display (monitor) is functioning, the green power supply light on the back of the computer should be on; The following tables present some issues you might not be replaced. For more seconds to turn it . 2 Chapter 2 Troubleshooting ENWW Connect the monitor to the computer, plug it...
Troubleshooting & Maintenance Guide
Page 11
... Quick Setup booklet to a local area network (LAN). Use the front-panel buttons to the network adapter, and do not start the desired program. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. If your Internet connection type. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to enter the on -screen instructions. If the antenna is set appropriately. Possible solution Log in monitor speakers, use a High...
... Quick Setup booklet to a local area network (LAN). Use the front-panel buttons to the network adapter, and do not start the desired program. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. If your Internet connection type. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to enter the on -screen instructions. If the antenna is set appropriately. Possible solution Log in monitor speakers, use a High...