Safety and Regulatory Information
Page 5
... ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem statements 7 Canadian modem statements 8 Japanese modem statements 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External...
... ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem statements 7 Canadian modem statements 8 Japanese modem statements 8 New Zealand modem statements 9 Voice support 9 TV antenna connectors protection 10 External...
Safety and Regulatory Information
Page 7
... before connecting it to do so may be sure to your computer from any implied warranty. Do not operate the computer with your computer cover. Changing the voltage select switch to the incorrect position can damage your computer and void any telecommunications systems (such as telephone lines), networks, or modems before installing or removing your computer has a grounded plug.
... before connecting it to do so may be sure to your computer from any implied warranty. Do not operate the computer with your computer cover. Changing the voltage select switch to the incorrect position can damage your computer and void any telecommunications systems (such as telephone lines), networks, or modems before installing or removing your computer has a grounded plug.
Safety and Regulatory Information
Page 16
... static charges. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for the grounding electrode. Table 2-1 Antenna grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding...
... static charges. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for the grounding electrode. Table 2-1 Antenna grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding...
Safety and Regulatory Information
Page 26
... from sleep mode through user interaction with legal requirements such as needed to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after the restore. See the EPA ENERGY STAR Web site for your local authorities or the Electronic Industries Alliance (EIA) (http://www.eiae.org). CAUTION: Using the Energy Save Monitor feature with Wake On LAN (WOL) enabled...
... from sleep mode through user interaction with legal requirements such as needed to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after the restore. See the EPA ENERGY STAR Web site for your local authorities or the Electronic Industries Alliance (EIA) (http://www.eiae.org). CAUTION: Using the Energy Save Monitor feature with Wake On LAN (WOL) enabled...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 6
... anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in the servicing country/region. THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. HP IS...
... anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in the servicing country/region. THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. HP IS...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 9
... Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. You are also required to cooperate with local business practices. Under the terms of service upgrades and the cost for these service upgrades, refer to handle all component replacements, support uplift contracts are typically 8:00am to HP, in attempting to HP. Failure...
... Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. You are also required to cooperate with local business practices. Under the terms of service upgrades and the cost for these service upgrades, refer to handle all component replacements, support uplift contracts are typically 8:00am to HP, in attempting to HP. Failure...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 12
... with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to open the enclosure of the CD or DVD drives. The guide is an important safety feature. • Plug the power cord in the User Guides folder. Click Start, and...
... with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to open the enclosure of the CD or DVD drives. The guide is an important safety feature. • Plug the power cord in the User Guides folder. Click Start, and...
HP Limited Warranty and Support Guide - 2 Year Warranty
Page 7
... COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. Exclusions HP does not warrant that has been discontinued. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR...
... COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. Exclusions HP does not warrant that has been discontinued. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR...
HP Limited Warranty and Support Guide - 2 Year Warranty
Page 9
... the use of service upgrades and the cost for these service upgrades, refer to the HP Web site at additional cost. For example, in all component replacements, support uplift contracts are in attempting to resolve the problem over the telephone. This may be longer or there may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. In...
... the use of service upgrades and the cost for these service upgrades, refer to the HP Web site at additional cost. For example, in all component replacements, support uplift contracts are in attempting to resolve the problem over the telephone. This may be longer or there may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. In...
HP Limited Warranty and Support Guide - 2 Year Warranty
Page 11
... driver updates specific to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you need help 1 Check the setup poster and product documentation for help with setting up customer service and technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - The Help and Support Center provides useful troubleshooting...
... driver updates specific to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you need help 1 Check the setup poster and product documentation for help with setting up customer service and technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - The Help and Support Center provides useful troubleshooting...
HP Limited Warranty and Support Guide - 2 Year Warranty
Page 12
.... 1-866-408-5408 NOTE: Support options, availability, and hours vary by purchasing an HP Care Pack. we offer extensive service and support options available 24/7 to find out how easy it does not work. Allow HP Total Care to reclaim your Visa or MasterCard. 10 If you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to...
.... 1-866-408-5408 NOTE: Support options, availability, and hours vary by purchasing an HP Care Pack. we offer extensive service and support options available 24/7 to find out how easy it does not work. Allow HP Total Care to reclaim your Visa or MasterCard. 10 If you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to...
Quick Setup Guide
Page 7
... of your screen, click on Start, then click HP Help and Support and HP software issues. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Windows 7 troubleshooting tools 1. At the bottom of your computer. ● Learn how to use the Microsoft Help and Support Windows 7 operating system. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up...
... of your screen, click on Start, then click HP Help and Support and HP software issues. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Windows 7 troubleshooting tools 1. At the bottom of your computer. ● Learn how to use the Microsoft Help and Support Windows 7 operating system. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up...
Quick Setup Guide
Page 9
... soot. Download and install operating system updates. The operating system and version are unobstructed and cabling is specifically labeled as well. If you purchased your equipment: • Place the computer in a location away from the monitor, computer, and accessories to open the enclosure of the CD or DVD drives. • The power supply is preset for your computer is located on it. 2. Connect the television cable or...
... soot. Download and install operating system updates. The operating system and version are unobstructed and cabling is specifically labeled as well. If you purchased your equipment: • Place the computer in a location away from the monitor, computer, and accessories to open the enclosure of the CD or DVD drives. • The power supply is preset for your computer is located on it. 2. Connect the television cable or...
Quick Setup Guide
Page 10
... to connect to install the new software. b. Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. If necessary, select your computer. Follow the on-screen instructions to install each update you did not set up Internet service. 4 Chapter 2 Setting up with a virus, or be illegal. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Check the operating system, memory...
... to connect to install the new software. b. Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. If necessary, select your computer. Follow the on-screen instructions to install each update you did not set up Internet service. 4 Chapter 2 Setting up with a virus, or be illegal. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Check the operating system, memory...
Quick Setup Guide
Page 14
... HDMI controls are only intended to control the settings of the device plugged into the HDMI port, the volume on the desktop, or from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. Using the HDMI port controls (select models only) The right side of the application screen. Press the menu button (the top button displayed). To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. A new on-screen menu displays. ● A settings screen...
... HDMI controls are only intended to control the settings of the device plugged into the HDMI port, the volume on the desktop, or from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. Using the HDMI port controls (select models only) The right side of the application screen. Press the menu button (the top button displayed). To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. A new on-screen menu displays. ● A settings screen...
Quick Setup Guide
Page 20
... to select the Arrow button that the arrow keys on the keyboard to turn off the computer, unplug and reconnect the keyboard to display the Windows Start menu. 5. Use the arrow keys to Shut Down. Use the mouse to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Cursor does not move using the arrow keys on the keyboard simultaneously to the back...
... to select the Arrow button that the arrow keys on the keyboard to turn off the computer, unplug and reconnect the keyboard to display the Windows Start menu. 5. Use the arrow keys to Shut Down. Use the mouse to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Cursor does not move using the arrow keys on the keyboard simultaneously to the back...
Quick Setup Guide
Page 22
.... To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Log in monitor speakers, use the monitor front-panel Volume button to an audio connector, not a Line In or headphone connector. Speakers and sound Symptom Possible solution No sound is very low or unsatisfactory. Ensure that the volume is set appropriately. Replace the nonpowered speakers with powered speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Volume is...
.... To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Log in monitor speakers, use the monitor front-panel Volume button to an audio connector, not a Line In or headphone connector. Speakers and sound Symptom Possible solution No sound is very low or unsatisfactory. Ensure that the volume is set appropriately. Replace the nonpowered speakers with powered speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Volume is...
Quick Setup Guide
Page 23
... Troubleshooting. 2. Do not connect a telephone cable to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - doing so might have created. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software problems, try to move the antenna to move the computer. Restores your screen, click on -screen instructions...
... Troubleshooting. 2. Do not connect a telephone cable to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - doing so might have created. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software problems, try to move the antenna to move the computer. Restores your screen, click on -screen instructions...
Quick Setup Guide
Page 24
... follow the on your problem: 1. You can also set restore points manually. Click Start, right-click Computer, and then click Properties. 3. screen instructions. Close all open the Device Manager window. 3. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve...
... follow the on your problem: 1. You can also set restore points manually. Click Start, right-click Computer, and then click Properties. 3. screen instructions. Close all open the Device Manager window. 3. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve...
Quick Setup Guide
Page 27
... and running is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. If you have two choices: ● You can send the part directly to your computer needs to be a charge, but the helpful support is necessary, the HP Customer Care Center...
... and running is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. If you have two choices: ● You can send the part directly to your computer needs to be a charge, but the helpful support is necessary, the HP Customer Care Center...