Limited Warranty and Support Guide
Page 8
... suggestions in the product documentation do not solve the problem, you can receive support by doing the following information available before you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on options • ... application support statement included with your local point of the PC, please contact your HP Hardware Product. For help using HP software, see the manufacturer's Web site, if available. Freeware Operating Systems and Applications HP does not provide software technical support for requesting a full refund...
... suggestions in the product documentation do not solve the problem, you can receive support by doing the following information available before you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on options • ... application support statement included with your local point of the PC, please contact your HP Hardware Product. For help using HP software, see the manufacturer's Web site, if available. Freeware Operating Systems and Applications HP does not provide software technical support for requesting a full refund...
Limited Warranty and Support Guide
Page 9
...be sure to Register! The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with hardware and software questions. To prevent direct exposure to laser beam, do not try to open the enclosure of .../loc/regional.html 9 The guide is located on your equipment: • Do not disable the power cord grounding plug. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help with qualified support specialists. • Support phone numbers. 3 If you think...
...be sure to Register! The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with hardware and software questions. To prevent direct exposure to laser beam, do not try to open the enclosure of .../loc/regional.html 9 The guide is located on your equipment: • Do not disable the power cord grounding plug. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help with qualified support specialists. • Support phone numbers. 3 If you think...
Limited Warranty and Support Guide
Page 10
... 1890 92 39 02 Republic of -warranty products (U.K. Cain Road Bracknell GB - and Ireland, for an additional two years by purchasing an HP warranty extension. from PC World, Currys, or Dixons, call duration is 20 minutes) For out-of South Africa: 0860 104 771 U.K.: 0844 369 0369 (5 p/min....) In the U.K. 5 If you can upgrade your computer retailer, or second, call the HP Customer Care Center at : Ireland http://www.hp.com/ie/warranty-...
... 1890 92 39 02 Republic of -warranty products (U.K. Cain Road Bracknell GB - and Ireland, for an additional two years by purchasing an HP warranty extension. from PC World, Currys, or Dixons, call duration is 20 minutes) For out-of South Africa: 0860 104 771 U.K.: 0844 369 0369 (5 p/min....) In the U.K. 5 If you can upgrade your computer retailer, or second, call the HP Customer Care Center at : Ireland http://www.hp.com/ie/warranty-...
Limited Warranty and Support Guide
Page 11
...,000 bytes. Hard disk drives are missing, you may see a difference between the size reported by manufacturers in the documentation, or on the PC. 2 Press the F10 key. This limitation is stated in the product specifications, in terms of decimal (base 10) capacity. The BIOS menu...and one partition on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3GB is equal to contact HP Customer Care for these components. One of the different measuring systems, you 've purchased your computer. Confirm the Total Installed Memory. Are ...
...,000 bytes. Hard disk drives are missing, you may see a difference between the size reported by manufacturers in the documentation, or on the PC. 2 Press the F10 key. This limitation is stated in the product specifications, in terms of decimal (base 10) capacity. The BIOS menu...and one partition on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3GB is equal to contact HP Customer Care for these components. One of the different measuring systems, you 've purchased your computer. Confirm the Total Installed Memory. Are ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 16
b. Where automatic calls are dependent on the equipment (PC) associated with this device for recording telephone conversations shall comply with New Zealand law. d. There shall be no more than 10 call initiation. c. Voice Support ...
b. Where automatic calls are dependent on the equipment (PC) associated with this device for recording telephone conversations shall comply with New Zealand law. d. There shall be no more than 10 call initiation. c. Voice Support ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 27
...contact your computer, select Start > Control Panel, and then double-click Power Options. ENWW Environmental Agency Notices 21 Mercury Statement This HP product may require special handling when recycled or disposed of in California. Perchlorate Material-special handling may apply The computer's real-time ...To verify the factory default power settings for this product can be found at http://www.hp.com/go/reach. NOTE: ENERGY STAR is not supported on Linux or FreeDOS Desktop PCs. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. If it is committed to providing our...
...contact your computer, select Start > Control Panel, and then double-click Power Options. ENWW Environmental Agency Notices 21 Mercury Statement This HP product may require special handling when recycled or disposed of in California. Perchlorate Material-special handling may apply The computer's real-time ...To verify the factory default power settings for this product can be found at http://www.hp.com/go/reach. NOTE: ENERGY STAR is not supported on Linux or FreeDOS Desktop PCs. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. If it is committed to providing our...
Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
... your computer has no onscreen guides. Access HP and Partner software directly on your desktop and customize your dock by model) Explore HP and Partner software and online services that are no guide titles listed in the folder, your computer in the PC Help & Tools folder: 1 Click the Start... NOTE: If there are installed on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you need to monitor and access system health information about key areas of your computer from...
... your computer has no onscreen guides. Access HP and Partner software directly on your desktop and customize your dock by model) Explore HP and Partner software and online services that are no guide titles listed in the folder, your computer in the PC Help & Tools folder: 1 Click the Start... NOTE: If there are installed on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you need to monitor and access system health information about key areas of your computer from...
Getting Started
Page 58
... Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow... the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. 9 When the Recovery...
... Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow... the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. 9 When the Recovery...
Getting Started
Page 64
...is also designed to maximize recyclability. If this and all our other products. How you can prevent your HP PC from going to a minimum, saving you money and reducing your carbon footprint. HP PCs keep energy needs to sleep and thereby waste power? But to reduce its impact even further, we '...no longer need your help Recycle your old computer Don't use without power management. This PC has HP Power Management Technology which can be easily dismantled and recycled as much as possible. HP is a key priority at HP. Printed in the world. Please do not disable them. The power to make a...
...is also designed to maximize recyclability. If this and all our other products. How you can prevent your HP PC from going to a minimum, saving you money and reducing your carbon footprint. HP PCs keep energy needs to sleep and thereby waste power? But to reduce its impact even further, we '...no longer need your help Recycle your old computer Don't use without power management. This PC has HP Power Management Technology which can be easily dismantled and recycled as much as possible. HP is a key priority at HP. Printed in the world. Please do not disable them. The power to make a...
