Start Here
Page 7
.... For more information, see Recovering using the recovery media, see Creating HP Recovery media (select products only) on -screen instructions. From the Start menu, select File Explorer, and then select This PC. ● If your computer does not list the Windows partition and the Recovery partition,... you successfully set up , restoring, and recovering This chapter provides information about the following methods of the HP Recovery partition on a tablet, the ...
.... For more information, see Recovering using the recovery media, see Creating HP Recovery media (select products only) on -screen instructions. From the Start menu, select File Explorer, and then select This PC. ● If your computer does not list the Windows partition and the Recovery partition,... you successfully set up , restoring, and recovering This chapter provides information about the following methods of the HP Recovery partition on a tablet, the ...
Start Here
Page 12
... To access the latest user guide, go /orderdocuments. Select My PC, select the Specifications tab, and then select Online user guides. Select My PC, and then select Warranty and services. - In some countries or regions, HP may provide a printed warranty in the taskbar search box, and then... select the HP Support Assistant app. - Select Drivers & Downloads, and then follow...
... To access the latest user guide, go /orderdocuments. Select My PC, select the Specifications tab, and then select Online user guides. Select My PC, and then select Warranty and services. - In some countries or regions, HP may provide a printed warranty in the taskbar search box, and then... select the HP Support Assistant app. - Select Drivers & Downloads, and then follow...
User Guide 1
Page 8
Keyboard and mouse (wireless) ...28 Speakers and sound ...28 Internet access ...29 Software troubleshooting ...30 9 Using HP PC Hardware Diagnostics ...32 Using HP PC Hardware Diagnostics Windows (select products only 32 Using HP PC Hardware Diagnostics UEFI ...33 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only 35 10 Backing up, restoring, and recovering ...37 Backing up...
Keyboard and mouse (wireless) ...28 Speakers and sound ...28 Internet access ...29 Software troubleshooting ...30 9 Using HP PC Hardware Diagnostics ...32 Using HP PC Hardware Diagnostics Windows (select products only 32 Using HP PC Hardware Diagnostics UEFI ...33 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only 35 10 Backing up, restoring, and recovering ...37 Backing up...
User Guide 1
Page 21
... Type-C cable to the USB SuperSpeed and DisplayPort port on the computer. 2. Connect one end of the cable to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
... Type-C cable to the USB SuperSpeed and DisplayPort port on the computer. 2. Connect one end of the cable to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
User Guide 1
Page 22
Press f4 to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and external device. ● ...
Press f4 to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and external device. ● ...
User Guide 1
Page 23
... projector to the VGA port on an external VGA monitor or projected for a presentation, connect a monitor or projector to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
... projector to the VGA port on an external VGA monitor or projected for a presentation, connect a monitor or projector to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
User Guide 1
Page 24
... see the computer screen image on the computer. 2. On the Playback tab, select the name of the cable to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
... see the computer screen image on the computer. 2. On the Playback tab, select the name of the cable to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
User Guide 1
Page 25
... OK. Select the Start button, select the Settings icon , and then select System. Using video 17 Press f4 to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the same screen image simultaneously on both the computer and the external...
... OK. Select the Start button, select the Settings icon , and then select System. Using video 17 Press f4 to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the same screen image simultaneously on both the computer and the external...
User Guide 1
Page 38
... the computer is not in use before the software was in use . Disable nonessential graphics capabilities. 1. Right-click This PC, and then select Properties. 3. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Software programs are unsure about an item, do not disable it on -screen instructions. - From...
... the computer is not in use before the software was in use . Disable nonessential graphics capabilities. 1. Right-click This PC, and then select Properties. 3. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Software programs are unsure about an item, do not disable it on -screen instructions. - From...
User Guide 1
Page 40
...HP PC Hardware Diagnostics Windows. - Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are displayed. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. When HP PC... options: ● A Failure ID link is displayed. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement,...
...HP PC Hardware Diagnostics Windows. - Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are displayed. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. When HP PC... options: ● A Failure ID link is displayed. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement,...
User Guide 1
Page 41
...system so that displays on the next screen. Follow the on -screen instructions. Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the folder on your type of product..., double-click the .exe file, and then follow these steps: 1. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow the on -screen instructions. - HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures ...
...system so that displays on the next screen. Follow the on -screen instructions. Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the folder on your type of product..., double-click the .exe file, and then follow these steps: 1. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow the on -screen instructions. - HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures ...
User Guide 1
Page 42
... USB flash drive NOTE: To download the HP PC Hardware Diagnostics UEFI tool to a USB flash drive: 34 Chapter 9 Using HP PC Hardware Diagnostics Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is not included in...
... USB flash drive NOTE: To download the HP PC Hardware Diagnostics UEFI tool to a USB flash drive: 34 Chapter 9 Using HP PC Hardware Diagnostics Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is not included in...
User Guide 1
Page 43
...as a Softpaq that has been preconfigured for the product. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that is displayed. 2. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number, follow these steps: ...1. Select Get software and drivers, select your operating system. 3. Go to download the software by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for running diagnostics unattended. Enter the product name or number, select your computer, ...
...as a Softpaq that has been preconfigured for the product. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that is displayed. 2. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number, follow these steps: ...1. Select Get software and drivers, select your operating system. 3. Go to download the software by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for running diagnostics unattended. Enter the product name or number, select your computer, ...
User Guide 1
Page 44
... then Save Changes and Exit to enter Computer Setup. 2. Your changes take effect when the computer restarts. 36 Chapter 9 Using HP PC Hardware Diagnostics Turn on or restart the computer, and when the HP logo appears, press f10 to save your customization selections. 4. Make your settings. Select Advanced, and then select Settings. 3. To...
... then Save Changes and Exit to enter Computer Setup. 2. Your changes take effect when the computer restarts. 36 Chapter 9 Using HP PC Hardware Diagnostics Turn on or restart the computer, and when the HP logo appears, press f10 to save your customization selections. 4. Make your settings. Select Advanced, and then select Settings. 3. To...
User Guide 1
Page 45
Schedule regular backups to the Microsoft Store and search for HP Cloud Recovery, and then select "HP PCs - For more information and steps, see Using Windows tools on page 37). Select the Start button, and then select the Get Help app. 2. Backing up ... Recovery Download Tool to back up information and creating recovery media 37 Using the Cloud Recovery Tool (Windows 10, 7)". Enter the task you to create HP Recovery media on a bootable USB flash drive. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to back up information and creating recovery media ...
Schedule regular backups to the Microsoft Store and search for HP Cloud Recovery, and then select "HP PCs - For more information and steps, see Using Windows tools on page 37). Select the Start button, and then select the Get Help app. 2. Backing up ... Recovery Download Tool to back up information and creating recovery media 37 Using the Cloud Recovery Tool (Windows 10, 7)". Enter the task you to create HP Recovery media on a bootable USB flash drive. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to back up information and creating recovery media ...
User Guide 1
Page 50
... x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP Slate 7 Tablets-Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean) ● HP SlateBook PCs-Enabling Accessibility Features (Android 4.3, 4.2/Jelly Bean) ● HP Chromebook PCs-Enabling Accessibility Features on the eyes, voice recognition that...
... x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP Slate 7 Tablets-Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean) ● HP SlateBook PCs-Enabling Accessibility Features (Android 4.3, 4.2/Jelly Bean) ● HP Chromebook PCs-Enabling Accessibility Features on the eyes, voice recognition that...
User Guide 1
Page 56
... devices, connecting 16, 17, 18 hot keys 19 HP 3D DriveGuard 21 HP Assistive Policy 41 HP Mobile Broadband activating 9 IMEI number 9 MEID number 9 HP PC Hardware Diagnostics UEFI downloading 34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring...11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L ...
... devices, connecting 16, 17, 18 hot keys 19 HP 3D DriveGuard 21 HP Assistive Policy 41 HP Mobile Broadband activating 9 IMEI number 9 MEID number 9 HP PC Hardware Diagnostics UEFI downloading 34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring...11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L ...
User Guide 1
Page 57
...-C port, identifying 5 USB Type-C SuperSpeed Plus port, identifying 5 USB Type-C SuperSpeed port, identifying 5, 6 USB Type-C Thunderbolt port with HP Sleep and Charge, identifying 5 V VGA port connecting 15 identifying 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI...15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 35 resources, ...
...-C port, identifying 5 USB Type-C SuperSpeed Plus port, identifying 5 USB Type-C SuperSpeed port, identifying 5, 6 USB Type-C Thunderbolt port with HP Sleep and Charge, identifying 5 V VGA port connecting 15 identifying 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI...15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 35 resources, ...