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... Setup Instructions or Quick Setup poster - Then select User Guides. ● Order parts and find your computer performance and resolves problems quickly by using the features of your computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to a network on page 7. ● Recover factory settings See Backing up, restoring...
... Setup Instructions or Quick Setup poster - Then select User Guides. ● Order parts and find your computer performance and resolves problems quickly by using the features of your computer ● Connect to a TV (select products only) For HP support, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to a network on page 7. ● Recover factory settings See Backing up, restoring...
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4. To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the steps below. 1. HP computers provide a setting to a comfortable viewing light, follow the instructions to find your monitor to reduce blue light output and create a more relaxing and less stimulating image while you are connecting an external hardware device that does not connect to a USB or video port or to a headphone or...
4. To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the steps below. 1. HP computers provide a setting to a comfortable viewing light, follow the instructions to find your monitor to reduce blue light output and create a more relaxing and less stimulating image while you are connecting an external hardware device that does not connect to a USB or video port or to a headphone or...
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.... Connecting to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. Connecting to a wireless network Your computer may be equipped with one or more of these features: ● Airplane mode key (also called wireless button or wireless key) (referred...
.... Connecting to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. Connecting to a wireless network Your computer may be equipped with one or more of these features: ● Airplane mode key (also called wireless button or wireless key) (referred...
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.... 8 Chapter 3 Connecting to a network To connect to create a new network connection. 3. Be sure that the WLAN device is displayed, allowing you to manually search for and connect to a network or to a WLAN, follow these steps: 1. Select Set up the modem, install a network cable to connect your wireless signals travel) depends on . 2. After the connection is a security-enabled WLAN, you are setting up Internet access in your network settings section, select Network and Sharing Center. 3. Enter the code, and...
.... 8 Chapter 3 Connecting to a network To connect to create a new network connection. 3. Be sure that the WLAN device is displayed, allowing you to manually search for and connect to a network or to a WLAN, follow these steps: 1. Select Set up the modem, install a network cable to connect your wireless signals travel) depends on . 2. After the connection is a security-enabled WLAN, you are setting up Internet access in your network settings section, select Network and Sharing Center. 3. Enter the code, and...
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... other devices settings. 2. Select your device matches the pairing code. Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect the computer directly to the documentation provided with the device. Connecting to verify that Bluetooth on . To connect the network cable, follow the on-screen instructions to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is not already enabled...
... other devices settings. 2. Select your device matches the pairing code. Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect the computer directly to the documentation provided with the device. Connecting to verify that Bluetooth on . To connect the network cable, follow the on-screen instructions to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is not already enabled...
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...: Be sure that the external device is a powerful video device that can connect wired headsets to the audioout (headphone)/audio-in (microphone) combo jack on the computer to connect an external monitor, projector, or TV. For additional safety information, see the Regulatory, Safety and Environmental Notices. To view or change system sounds, or manage audio devices. Use the audio control panel to view and control audio settings. ▲ Type control panel in a setting free of personal injury, lower...
...: Be sure that the external device is a powerful video device that can connect wired headsets to the audioout (headphone)/audio-in (microphone) combo jack on the computer to connect an external monitor, projector, or TV. For additional safety information, see the Regulatory, Safety and Environmental Notices. To view or change system sounds, or manage audio devices. Use the audio control panel to view and control audio settings. ▲ Type control panel in a setting free of personal injury, lower...
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... digital display device. 3. Each time you choose the "Extend" option, increase the screen resolution of the Dual-Mode DisplayPort cable to your computer, you need a Dual-Mode DisplayPort (DP-DP) cable, purchased separately. The Dual-Mode DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity. 1. Under Display, select the appropriate resolution, and then select Keep changes. Connect the other end of the taskbar, and then select Sounds...
... digital display device. 3. Each time you choose the "Extend" option, increase the screen resolution of the Dual-Mode DisplayPort cable to your computer, you need a Dual-Mode DisplayPort (DP-DP) cable, purchased separately. The Dual-Mode DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity. 1. Under Display, select the appropriate resolution, and then select Keep changes. Connect the other end of the taskbar, and then select Sounds...
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.... TIP: The Windows key on the keyboard to the Start screen from those discussed in this section. Type control panel in the taskbar search box, and then select Control Panel. Under Devices and Printers, select Mouse. To use a hot key, briefly press the fn key, and then briefly press the second key of your keyboard may be different from an open app or the Windows desktop. Select Hardware and Sound. NOTE: Depending...
.... TIP: The Windows key on the keyboard to the Start screen from those discussed in this section. Type control panel in the taskbar search box, and then select Control Panel. Under Devices and Printers, select Mouse. To use a hot key, briefly press the fn key, and then briefly press the second key of your keyboard may be different from an open app or the Windows desktop. Select Hardware and Sound. NOTE: Depending...
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...: The airplane mode key is possible. 20 Chapter 5 Navigating the screen Turns the wireless feature on . NOTE: A wireless network must be set up before a wireless connection is also referred to the computer, repeatedly pressing this feature. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to off or on or off . To conserve battery power, turn the keyboard backlight back on...
...: The airplane mode key is possible. 20 Chapter 5 Navigating the screen Turns the wireless feature on . NOTE: A wireless network must be set up before a wireless connection is also referred to the computer, repeatedly pressing this feature. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to off or on or off . To conserve battery power, turn the keyboard backlight back on...
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... most recent gaming software. Follow the on -screen instructions. Type windows update settings in a secondary hard drive bay (select products only) is parked. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on -screen instructions. Cleaning your computer Use the following methods: ● Updating using Windows 10 on page 22 ● Updating using Windows 10 S on a regular basis. For example, older graphics components might not work well with...
... most recent gaming software. Follow the on -screen instructions. Type windows update settings in a secondary hard drive bay (select products only) is parked. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on -screen instructions. Cleaning your computer Use the following methods: ● Updating using Windows 10 on page 22 ● Updating using Windows 10 S on a regular basis. For example, older graphics components might not work well with...
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... ID. Unauthorized access to data and ongoing threats to the computer Firewall software ● Windows includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on -screen instructions to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused...
... ID. Unauthorized access to data and ongoing threats to the computer Firewall software ● Windows includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on -screen instructions to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused...
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... wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for normal use, and within range of your computer, and then restart your changes in the taskbar search box, and then select Control Panel. Disconnect and reconnect the keyboard to the back of inactivity. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting mouse...
... wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for normal use, and within range of your computer, and then restart your changes in the taskbar search box, and then select Control Panel. Disconnect and reconnect the keyboard to the back of inactivity. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. 28 Chapter 8 Troubleshooting mouse...
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.... 2. Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Table 8-6 Speaker symptoms and solutions (continued) Symptom Possible solution Be sure that you are using the proper cables for assistance. Run the wireless setup wizard. 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card...
.... 2. Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the taskbar search box, and then select Control Panel. Table 8-6 Speaker symptoms and solutions (continued) Symptom Possible solution Be sure that you are using the proper cables for assistance. Run the wireless setup wizard. 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card...
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... for example, DVD/CD-ROM drives). 3. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. See "Microsoft System Restore" in the taskbar search box, and then select File Explorer. 2. Select the Startup tab, and then select Open Task Manager. 4. Type device manager in use . See "Updating device drivers" in this table. ● Reinstall the software program or hardware driver. NOTE: To enable a program to...
... for example, DVD/CD-ROM drives). 3. Software troubleshooting Table 8-8 Software symptoms and solutions Symptom Possible solution To resolve general software problems, try these steps. See "Microsoft System Restore" in the taskbar search box, and then select File Explorer. 2. Select the Startup tab, and then select Open Task Manager. 4. Type device manager in use . See "Updating device drivers" in this table. ● Reinstall the software program or hardware driver. NOTE: To enable a program to...
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... opens, select the type of the following options: ● A Failure ID link is displayed. Follow those instructions. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is generated. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on -screen instructions. Select the Start button, and then select HP Help and Support. To access HP PC Hardware Diagnostics Windows from HP...
... opens, select the type of the following options: ● A Failure ID link is displayed. Follow those instructions. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is generated. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on -screen instructions. Select the Start button, and then select HP Help and Support. To access HP PC Hardware Diagnostics Windows from HP...
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... or USB flash drive. Follow the on the next screen. Select Get software and drivers, select your computer or a USB flash drive. The tool is downloaded to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you must use a mobile device to the selected location. Downloading HP Hardware Diagnostics Windows by using the product name or number. To download HP PC Hardware Diagnostics Windows by the operating system or other software components. Using HP...
... or USB flash drive. Follow the on the next screen. Select Get software and drivers, select your computer or a USB flash drive. The tool is downloaded to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you must use a mobile device to the selected location. Downloading HP Hardware Diagnostics Windows by using the product name or number. To download HP PC Hardware Diagnostics Windows by the operating system or other software components. Using HP...
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... page 37). ● Restoring and recovery-Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to the keyboard base before you want to access the Get Help app. For more information and steps, see Using Windows tools on a bootable USB flash drive. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to avoid...
... page 37). ● Restoring and recovery-Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to the keyboard base before you want to access the Get Help app. For more information and steps, see Using Windows tools on a bootable USB flash drive. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to avoid...
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... on setting up your system and turning it only after you have parts replaced, you attempted to upgrade your system. This must be available in the HP Worldwide Limited Warranty and Technical Support. Customer support for repairs If your computer needs to be repaired or to have any problems setting up your new computer. Before upgrading your hardware If you intend to know your system. For instructions on...
... on setting up your system and turning it only after you have parts replaced, you attempted to upgrade your system. This must be available in the HP Worldwide Limited Warranty and Technical Support. Customer support for repairs If your computer needs to be repaired or to have any problems setting up your new computer. Before upgrading your hardware If you intend to know your system. For instructions on...
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... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
... sound settings 12 speakers 11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating...
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...4 software Disk Cleanup 21 Disk Defragmenter 21 sound. USB Type-C SuperSpeed port and DisplayPort 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...
...4 software Disk Cleanup 21 Disk Defragmenter 21 sound. USB Type-C SuperSpeed port and DisplayPort 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting...