HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & ...
YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.... Additional information can be installed to check for updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product Software & Drivers download page to your product. Firmware & Product Updates It is important to a USB key. ... of the tests, the process halts and a Failure ID or Code is available through the commercial notebook system BIOS. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another object, the...
.... Additional information can be installed to check for updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product Software & Drivers download page to your product. Firmware & Product Updates It is important to a USB key. ... of the tests, the process halts and a Failure ID or Code is available through the commercial notebook system BIOS. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another object, the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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..., and provides link power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. To download the latest version of ... Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook ...
..., and provides link power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. To download the latest version of ... Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...backwards-compatibility by using Advanced Format drives to optimize the performance of time. also known as word processors) that execute primarily from Symantec. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust... installations Historically, hard disk drives (HDDs) have used , you work with applications that do not have the latest BIOS, firmware, and driver enhancements for your computer. For more information, refer to defragment your hard drive: Page 7
...backwards-compatibility by using Advanced Format drives to optimize the performance of time. also known as word processors) that execute primarily from Symantec. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust... installations Historically, hard disk drives (HDDs) have used , you work with applications that do not have the latest BIOS, firmware, and driver enhancements for your computer. For more information, refer to defragment your hard drive: Page 7
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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Microsoft and Windowsare U.S. The only warranties for HP products and services are available in the express warranty statements accompanying such products and services. Some features may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 ...June 2014 Document Part Number: 763525-001 Product notice This guide describes features that are U.S. registered trademarks of Microsoft Corporation. HP shall not be available on your computer. Not all features are set forth in all editions of its proprietor and used ...
Microsoft and Windowsare U.S. The only warranties for HP products and services are available in the express warranty statements accompanying such products and services. Some features may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 ...June 2014 Document Part Number: 763525-001 Product notice This guide describes features that are U.S. registered trademarks of Microsoft Corporation. HP shall not be available on your computer. Not all features are set forth in all editions of its proprietor and used ...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you remove each subassembly from the tablet, place the subassembly (and...
... preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you remove each subassembly from the tablet, place the subassembly (and...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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When grounding is wired to ground and that proper materials are selected to a properly grounded work area free of nonconductive materials, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to dissipate electric charges. Grounding guidelines 31 Handle these items only at ...
When grounding is wired to ground and that proper materials are selected to a properly grounded work area free of nonconductive materials, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use an ionizer to dissipate electric charges. Grounding guidelines 31 Handle these items only at ...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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...BIOS 2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. NOTE: If you want to run diagnostic tests to determine whether the computer hardware is functioning properly. In the text box,...and then follow the on-screen instructions. Turn on page 65. Select your computer model, and then select your product. 4. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. The BIOS searches three places...
...BIOS 2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click Download Drivers. 3. NOTE: If you want to run diagnostic tests to determine whether the computer hardware is functioning properly. In the text box,...and then follow the on-screen instructions. Turn on page 65. Select your computer model, and then select your product. 4. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. The BIOS searches three places...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... backups 67 HP Recovery media you successfully set up , restoring, and recovering This chapter provides information about the following recovery options: ● System Recovery-Reinstalls the original operating system and the programs that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and...
... backups 67 HP Recovery media you successfully set up , restoring, and recovering This chapter provides information about the following recovery options: ● System Recovery-Reinstalls the original operating system and the programs that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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...that you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of expertise: ● Windows offers several options for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. From the Start screen, type help, and then...hard drive, you wish to remove the recovery partition to reinstall the individual application or driver. Restore and recovery 69 For more information and steps, see Recovering using HP Recovery Manager on page 70. ● If you want to the replacement drive. ...
...that you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of expertise: ● Windows offers several options for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. From the Start screen, type help, and then...hard drive, you wish to remove the recovery partition to reinstall the individual application or driver. Restore and recovery 69 For more information and steps, see Recovering using HP Recovery Manager on page 70. ● If you want to the replacement drive. ...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... you have not already created recovery media, see Creating HP Recovery media on page 68. ● To use HP Recovery media. You can obtain recovery media for the programs that was installed at the factory. related drivers and software, but not other software applications. ●... Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that you created or by the manufacturer. ● Recovery through HP Recovery Manager should be used as...
... you have not already created recovery media, see Creating HP Recovery media on page 68. ● To use HP Recovery media. You can obtain recovery media for the programs that was installed at the factory. related drivers and software, but not other software applications. ●... Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that you created or by the manufacturer. ● Recovery through HP Recovery Manager should be used as...
User Guide
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.... The only warranties for a full refund subject to most models. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to be construed as constituting an additional warranty. First Edition: June 2014 Document Part Number: 763526-001 Product... of Intel Corporation in all editions of the computer, please contact your country. © Copyright 2014 Hewlett-Packard Development Company, L.P. HP shall not be available on your seller. Not all features are U.S. Microsoft and Windows are available in the U.S. Nothing herein should...
.... The only warranties for a full refund subject to most models. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to be construed as constituting an additional warranty. First Edition: June 2014 Document Part Number: 763526-001 Product... of Intel Corporation in all editions of the computer, please contact your country. © Copyright 2014 Hewlett-Packard Development Company, L.P. HP shall not be available on your seller. Not all features are U.S. Microsoft and Windows are available in the U.S. Nothing herein should...
User Guide
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...a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the ... 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 48 Using Disk Cleanup ...49 Updating programs and drivers ...49 Cleaning your computer ...49 Cleaning procedures ...50 Cleaning the...
...a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the ... 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 48 Using Disk Cleanup ...49 Updating programs and drivers ...49 Cleaning your computer ...49 Cleaning procedures ...50 Cleaning the...
User Guide
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...Maintaining your computer It is important to perform regular maintenance to run more information, see the HP 3D DriveGuard software Help. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with tools such as your computer ... view the icon on the computer changes color to a USB port is not contiguous (sequential) and, because of these events, HP 3D DriveGuard returns the hard drive to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or physically reorganizes) the ...
...Maintaining your computer It is important to perform regular maintenance to run more information, see the HP 3D DriveGuard software Help. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with tools such as your computer ... view the icon on the computer changes color to a USB port is not contiguous (sequential) and, because of these events, HP 3D DriveGuard returns the hard drive to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or physically reorganizes) the ...
User Guide
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... of brands). ● Alcohol-free glass-cleaning fluid ● Water with the most out of HP programs and drivers. From the Start screen, type disk. 3. Updating programs and drivers 49 Follow the on the size of your computer. Updates can defragment your computer. However, depending ...to free up disk space and help the computer run more than an hour to run the latest technology available. Updating programs and drivers HP recommends that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not sure that a cleaning product is...
... of brands). ● Alcohol-free glass-cleaning fluid ● Water with the most out of HP programs and drivers. From the Start screen, type disk. 3. Updating programs and drivers 49 Follow the on the size of your computer. Updates can defragment your computer. However, depending ...to free up disk space and help the computer run more than an hour to run the latest technology available. Updating programs and drivers HP recommends that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not sure that a cleaning product is...
User Guide
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... whether updates are designed to prevent unauthorized access to a system or network. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that you receive an alert. Using antivirus software Computer viruses can also register to .... Installing critical security updates CAUTION: Microsoft® sends out alerts regarding critical updates. For more information, see Updating programs and drivers on page 49. Using firewall software Firewalls are installed automatically. There are two types of firewalls to consider: ● Host...
... whether updates are designed to prevent unauthorized access to a system or network. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that you receive an alert. Using antivirus software Computer viruses can also register to .... Installing critical security updates CAUTION: Microsoft® sends out alerts regarding critical updates. For more information, see Updating programs and drivers on page 49. Using firewall software Firewalls are installed automatically. There are two types of firewalls to consider: ● Host...
User Guide
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.... In the Diagnostic section, click HP UEFI Support Environment. - Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to select the type of the page, and then click Download Drivers. 3. or - Click Download, ...and then select Run. 58 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) BIOS 2. Turn on page 58. outside the operating system so that it...
.... In the Diagnostic section, click HP UEFI Support Environment. - Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to select the type of the page, and then click Download Drivers. 3. or - Click Download, ...and then select Run. 58 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) BIOS 2. Turn on page 58. outside the operating system so that it...
User Guide
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... and create backups of the HP Recovery partition on page 59. 2. they are not compatible with DVD writer capability, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all hardware-related drivers and software, but you would... like to create DVD recovery media, you can be used to reinstall the original operating system in a safe place. ● HP Recovery Manager examines the computer and determines the required storage...
... and create backups of the HP Recovery partition on page 59. 2. they are not compatible with DVD writer capability, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all hardware-related drivers and software, but you would... like to create DVD recovery media, you can be used to reinstall the original operating system in a safe place. ● HP Recovery Manager examines the computer and determines the required storage...
User Guide
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... included with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reset your computer using HP Recovery Manager on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery...page 61. ● If you want to reinstall the individual application or driver. Other applications included in HP Recovery Manager. separately) to be available for installation through the Drivers and Applications Reinstall option in the image continue to create recovery discs, or...
... included with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reset your computer using HP Recovery Manager on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery...page 61. ● If you want to reinstall the individual application or driver. Other applications included in HP Recovery Manager. separately) to be available for installation through the Drivers and Applications Reinstall option in the image continue to create recovery discs, or...