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Maintenance and Service Guide - Page 1
HP Pavilion x2 Detachable PC (model numbers 12-b0XX and 12-b100 through 12b199)
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide - Page 2
... HP Inc. Second Edition: April 2016
First Edition: December 2015
Document Part Number: 842329-002
Product notice
This guide describes features that are set forth in the United States and/or other countries. Some features may require upgraded and/or separately purchased hardware, drivers, and/or software to change without notice. See for technical or editorial errors...
Maintenance and Service Guide - Page 5
... Right side ...8 Bottom edge ...9
3 Illustrated parts catalog ...10 Locating the serial number, model number, product number, and warranty information 10 Slate major components ...11 Keyboard base components ...14 Miscellaneous parts ...16
4 Removal and replacement preliminary requirements 17 Tools required ...17 Service considerations ...17 Plastic parts ...17 Cables and connectors ...18 Drive...
Maintenance and Service Guide - Page 9
... Support ● 8192 MB (256 MB × 32 × 4 × 2 pieces;
only on slate models equipped
with an Intel Core processor) ● 2048 MB (128 MB × 32 × 2 × 2 pieces; 1 Product description
Category Product Name Processor
Chipset Graphics
Panel Memory
Description
HP Pavilion x2 Detachable PC (model numbers 12-b100 through 12-b199) HP Pavilion x2 Detachable PC (model...
Maintenance and Service Guide - Page 10
...models equipped with an Intel Core processor) Supports embedded MultiMediaCard configurations (eMMC): 128 GB TLC and 64 GB (only on slate models equipped with an Intel Atom processor) Fixed integrated HP... devices Supports Intel WiDi Supports Connected Standby Trusted platform module (TPM) 2.0 (firmware-based support) ● Headphone/microphone combo jack ● micro-HDMI v 1.4 supporting up ...
Maintenance and Service Guide - Page 18
... or when contacting support.
10 Chapter 3 Illustrated parts catalog
Locating the serial number, model number, product number, and warranty information
The model number (1), serial number (2), product number (3), and warranty information (4) are located on -screen instructions. For complete and current information on supported parts for your slate, go to http://partsurfer.hp.com, select your...
Maintenance and Service Guide - Page 20
...part kit does not include the volume control board cable. System board (includes graphic subsystem with UMA memory, heat sink, and replacement thermal material):
For use only on slates with model numbers 12-b100 through 12...Adapter
792610-005
Solid-state drive:
256-GB, 2280, M2, SATA-3 solid-state drive supporting TLC
760615-018
128-GB, 2280, M2, SATA-3 solid-state drive
827560-007
Speaker ...
Maintenance and Service Guide - Page 30
... this chapter should only be removed, replaced, and/or loosened when servicing the slate. NOTE: HP continually improves and changes product parts. Turn off or in Hibernation, turn the slate on supported parts for your slate, go to http://partsurfer.hp.com, select your country or region, and then follow these parts can result in , (1920×1280...
Maintenance and Service Guide - Page 38
...follow these steps:
1. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. NOTE: The #1/white WLAN antenna...215;1 Wi-Fi + Bluetooth 4.0 Combo Adapter
Spare part number 806723-005 792610-005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized ...
Maintenance and Service Guide - Page 52
... damage the keyboard/base or void the warranty. NOTE: HP continually improves and changes product parts. Make special note of each screw size and location during removal and replacement. If you . 2. Users accessing these steps: 1. For complete and current information on supported parts for the keyboard/base, go to the keyboard/top cover.
44 Chapter...
Maintenance and Service Guide - Page 61
...Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Type support in Setup Utility (BIOS). Select My PC, and then select Specifications. ● Setup Utility (BIOS)
1. Select Main, select System Information, and then make note of these options. ● HP Support Assistant
1. To check for the types of devices...
Maintenance and Service Guide - Page 62
... the taskbar search box, and then select the HP Support Assistant app.
- You will need this path when you recorded earlier, open the folder that appear on -screen instructions to download your hard drive. During the download and installation, follow these steps: 1. The BIOS installation begins. 5. Downloading a BIOS update
CAUTION: To reduce the risk of damage...
Maintenance and Service Guide - Page 67
... backups ● Restoring and recovering your computer model. ● Use HP Recovery Manager to create HP Recovery media after you will be performing recovery ...hp.com/support, select your system from support.
Creating recovery media and backups 59 For more information, see Recovering using the recovery media, see Creating HP Recovery media (select products only) on -screen instructions...
Maintenance and Service Guide - Page 76
... the Setup Utility 53 updating 53 boot order changing 63 bottom cover removal 44 spare part number 15, 44 bottom-edge components 9 buttons power 6 volume 7
C cables
removal 39 spare part numbers 39 cables, service considerations 18 chipset, product description 1 components bottom edge 9 display 5 left side 7
right side 8 top edge 6 connector board removal 34 spare part number 12...
Maintenance and Service Guide - Page 77
... serviceability, product description 3 slate dimensions 57 specifications 57 slate docking cable removal 41 spare part number 13, 41 slate major components 11 solid-state drive removal 32 spare part numbers 12, 32 Speaker Kit, spare part number 12, 33 speakers location 5 removal 33 spare part number 12, 33 specifications 57 storage, product description 2 stylus pen, spare part number 16 supported...
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