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Maintenance and Service Guide - Page 2
... require upgraded and/or separately purchased hardware, drivers, software or BIOS update to find your seller. Systems may not be bound by HP Inc. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to take full advantage of Microsoft Corporation in the express warranty statements accompanying such products and services.
If...
Maintenance and Service Guide - Page 26
...damage plastic parts. Plastic parts
CAUTION: Using excessive force during disassembly and assembly procedures. 4 Removal and replacement procedures preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers
Service considerations...
Maintenance and Service Guide - Page 60
... the on-screen instructions to the BIOS version currently installed on the screen after it to download the BIOS selection. Follow any instructions that appear on
the computer. Double-click the file that contains the update. 4. NOTE: After a message on battery power, docked in the taskbar search box, and then select the HP Support Assistant app...
Maintenance and Service Guide - Page 63
... tool runs outside the operating system so that it can use the attached keyboard. Starting HP PC Hardware Diagnostics UEFI
To start diagnostics on -screen instructions. Contact support, and provide the Failure ID code. Press f2. NOTE: To start HP PC Hardware Diagnostics UEFI, follow the on a convertible computer, your Failure ID and product number...
Maintenance and Service Guide - Page 75
... description 1 serial number, computer 12 service labels, locating 12 software
locating 3 software installed
locating 3 solid-state drive
product description 1 removal 29 spare part numbers 15, 29 solid-state drive shield spare part number 15, 29 speakers location 11 removal 26 spare part number 15, 26 special keys, using 10 specifications computer 61
system board removal 35...
User Guide - Page 9
... your computer and information ...38 Using passwords ...38 Setting Windows passwords ...38 Setting Setup Utility (BIOS) passwords 39 Using Windows Hello (select products only) ...40 Using Internet security software ...40 Using antivirus software ...40 Using firewall software ...40 Installing software updates ...41 Using HP Device as a Service (select products only 41 Securing your wireless...
User Guide - Page 27
... computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (...to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲...
User Guide - Page 44
... external power
For information about connecting to external power, refer to the Setup Instructions poster provided in this product cannot be replaced, contact support. WARNING! To reduce potential safety issues, use battery power when the computer is no longer holding a charge, contact support. If HP Battery Check indicates that your warranty coverage. Connect the AC adapter...
User Guide - Page 50
...as screen-saver passwords:
▲ Type support in the taskbar. You may find it in this chapter may not be set by the Windows operating system, HP applications, the Setup Utility (BIOS...your passwords at least every 3 months.
● An ideal password is a group of your information. To create and save passwords, use the same password for a Setup Utility (BIOS) feature and for service, ...
User Guide - Page 51
..., or delete an administrator or power-on password in Setup Utility (BIOS):
IMPORTANT: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly. 1. Setting Setup Utility (BIOS) passwords
Table 8-2 Types of BIOS passwords and their functions Password Administrator password
Power-on password
Function
● Must be entered each time...
User Guide - Page 53
.... For more information, go to correct security problems and improve software performance.
To schedule a time for installing updates, select Advanced options, and then follow the device manufacturer's instructions.
Installing software updates 41 Installing software updates
HP, Windows, and third-party software installed on your wireless network
When you receive an alert. To...
User Guide - Page 55
... After a message on -screen instructions. 4. Updating Setup Utility (BIOS) 43 Select Updates, and then select Check for example, filename.exe). If the update is more recent than your BIOS version, make a note of the path to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Type support in an optional docking device...
User Guide - Page 57
... replacement, a 24-digit Failure ID code is functioning properly. The tool is displayed. 2. The HP Customer Support - Service Center...HP PC Hardware Diagnostics Windows by using the product name or number. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures from issues that displays on -screen instructions to select the
specific...
User Guide - Page 73
... audio 21 headphones 19 headsets 20 sound settings 20 speakers 19 audio-out (headphone)/audio...determining version 42 downloading an update 43 starting the Setup Utility 42 updating 42 Bluetooth device 15, 17...WLAN connection 16 critical battery level 31 customer support, accessibility 60
D data transfer 22 Disk ...HP 3D DriveGuard 34 HP Assistive Policy 54 HP Device as a Service (HP DaaS) 41
Index 61
User Guide - Page 74
... label 14 wireless certification labels 14 Remote HP PC Hardware Diagnostics UEFI settings customizing 47 using 47 resources, accessibility 59 restoring 49 right side components 4
S screen brightness action keys 11 Section 508 accessibility standards
56, 57 security cable slot, identifying 4 security cable, installing 41 serial number, computer 13 service labels, locating 13
62 Index
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