User Guide
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... ...81 Front-panel menu items ...81 Link configuration methods ...85 Troubleshooting ...85 5 Sending a job to print ...90 Print from the driver ...91 Print from a USB flash drive ...94 Print by email (HP ePrint) ...95 Select print quality ...96 6 Queue management ...97... only) ...104 Quicksets ...105 Scanning ...105 Copying ...110 Scanner preferences ...115 Scanner troubleshooting ...115 Scanner diagnostic plot ...126 8 Collection and finishing ...129 Top stacker ...130 High-capacity stacker ...131 HP folders ...132 Basket ...142 9 Print quality ...144 General printing advice ...145 Optimize ...
... ...81 Front-panel menu items ...81 Link configuration methods ...85 Troubleshooting ...85 5 Sending a job to print ...90 Print from the driver ...91 Print from a USB flash drive ...94 Print by email (HP ePrint) ...95 Select print quality ...96 6 Queue management ...97... only) ...104 Quicksets ...105 Scanning ...105 Copying ...110 Scanner preferences ...115 Scanner troubleshooting ...115 Scanner diagnostic plot ...126 8 Collection and finishing ...129 Top stacker ...130 High-capacity stacker ...131 HP folders ...132 Basket ...142 9 Print quality ...144 General printing advice ...145 Optimize ...
User Guide
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... Embedded Web Server 13 If you specify a language that it cannot support, it to obtain printer information, manage settings and presets, install new firmware, and troubleshoot problems. Service engineers can access the Embedded Web Server remotely by tapping the icon, then Network. The following languages: English, Portuguese, Spanish, Catalan, French, Dutch...
... Embedded Web Server 13 If you specify a language that it cannot support, it to obtain printer information, manage settings and presets, install new firmware, and troubleshoot problems. Service engineers can access the Embedded Web Server remotely by tapping the icon, then Network. The following languages: English, Portuguese, Spanish, Catalan, French, Dutch...
User Guide
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... services > Register new service in order to register the printer service. Configure and troubleshoot the printer's connectivity and start benefitting from the system preferences. Continue following the instructions on . Accept the connectivity agreement and settings in order to HP services by tapping , then Connectivity > Reset Connectivity Agreement. To delete the print queue...
... services > Register new service in order to register the printer service. Configure and troubleshoot the printer's connectivity and start benefitting from the system preferences. Continue following the instructions on . Accept the connectivity agreement and settings in order to HP services by tapping , then Connectivity > Reset Connectivity Agreement. To delete the print queue...
User Guide
Page 74
...a series of a cartridge, no specific maintenance is altered, and the cartridge acceptance process starts. Cartridges using an HP original chip. You should face upwards. Ink cartridge troubleshooting 1. Check that the cartridge label is correctly oriented: the arrow on the front panel. Check that you have...displayed on the front panel, then , , , . 2. If your cartridges, go to right, looking at the printer from left to http://www.hp.com/go /learnaboutsupplies. When the process is a fixed 40 inch (1016 mm) print bar, composed of cartridge (model number). 2. NOTE: Dynamic security...
...a series of a cartridge, no specific maintenance is altered, and the cartridge acceptance process starts. Cartridges using an HP original chip. You should face upwards. Ink cartridge troubleshooting 1. Check that the cartridge label is correctly oriented: the arrow on the front panel. Check that you have...displayed on the front panel, then , , , . 2. If your cartridges, go to right, looking at the printer from left to http://www.hp.com/go /learnaboutsupplies. When the process is a fixed 40 inch (1016 mm) print bar, composed of cartridge (model number). 2. NOTE: Dynamic security...
User Guide
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...Chapter 3 Ink system ENWW Cleaning container status ● Ready ● Missing: The cleaning container is incorrectly installed or connected, HP will not be responsible for any resulting damage or cleaning expenses. Printhead maintenance The printer and the maintenance cartridge clean the printheads ...the cleaning container. You can check the cleaning container status in liquid form, with the printer switched on page 144. Printhead troubleshooting 1. Check that it is correctly oriented: compare it when prompted by the front panel. TIP: You are recommended to achieve ...
...Chapter 3 Ink system ENWW Cleaning container status ● Ready ● Missing: The cleaning container is incorrectly installed or connected, HP will not be responsible for any resulting damage or cleaning expenses. Printhead maintenance The printer and the maintenance cartridge clean the printheads ...the cleaning container. You can check the cleaning container status in liquid form, with the printer switched on page 144. Printhead troubleshooting 1. Check that it is correctly oriented: compare it when prompted by the front panel. TIP: You are recommended to achieve ...
User Guide
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... it back again. Maintenance cartridge status ● Ready ● Missing ● Almost finished ● Finished Maintenance cartridge part number The HP 841 maintenance cartridge has the part number F9J48A. 5. Cleaning container troubleshooting If the cleaning container is used in place of the old one . The printer checks the installation. 7. The maintenance cartridge...
... it back again. Maintenance cartridge status ● Ready ● Missing ● Almost finished ● Finished Maintenance cartridge part number The HP 841 maintenance cartridge has the part number F9J48A. 5. Cleaning container troubleshooting If the cleaning container is used in place of the old one . The printer checks the installation. 7. The maintenance cartridge...
User Guide
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... ink cartridges, printheads, and maintenance cartridge to be installed, and the printer window and maintenance cartridge door to insert the maintenance cartridge correctly. 7. Maintenance cartridge troubleshooting If the printer does not detect the maintenance cartridge that you are asked to estimate when the cartridge will not show the new maintenance cartridge...
... ink cartridges, printheads, and maintenance cartridge to be installed, and the printer window and maintenance cartridge door to insert the maintenance cartridge correctly. 7. Maintenance cartridge troubleshooting If the printer does not detect the maintenance cartridge that you are asked to estimate when the cartridge will not show the new maintenance cartridge...
User Guide
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4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting 80 Chapter 4 Networking ENWW
4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting 80 Chapter 4 Networking ENWW
User Guide
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... messages. For a description of Carrier will not be indicated on the IO Configuration page, see the HP Jetdirect Print Servers Administrator's Guide for status messages. 2. Proceed to interpret and troubleshoot other than I /O Card Ready. 3. Link troubleshooting The printer has status lights (LEDs) beside the network connector that may appear on the IO Configuration...
... messages. For a description of Carrier will not be indicated on the IO Configuration page, see the HP Jetdirect Print Servers Administrator's Guide for status messages. 2. Proceed to interpret and troubleshoot other than I /O Card Ready. 3. Link troubleshooting The printer has status lights (LEDs) beside the network connector that may appear on the IO Configuration...
User Guide
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... to automatically configure itself onto the network at both ends. 2. Indicates whether auto-negotiation for proper operation. 6. See Reset network parameters on page 85. ENWW Troubleshooting 87 In this item has one of the following : 1. Check the cable connections at the proper speed and communication mode. ● OFF: You must match...
... to automatically configure itself onto the network at both ends. 2. Indicates whether auto-negotiation for proper operation. 6. See Reset network parameters on page 85. ENWW Troubleshooting 87 In this item has one of the following : 1. Check the cable connections at the proper speed and communication mode. ● OFF: You must match...
User Guide
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...your computer. ● Try another network cable. ● Remember that it is an unusually long delay after sending print jobs to print. See Link troubleshooting on the front panel. From the front panel, tap , then Security > Web services > Printing & management, and make sure that very large ...ENWW Print jobs take some time to receive, process, and print. ● If your printer driver is available and working correctly for the HP DesignJet Utility in the front panel's job queue, there are no network link issues. Make sure your printer displays warning or error messages ...
...your computer. ● Try another network cable. ● Remember that it is an unusually long delay after sending print jobs to print. See Link troubleshooting on the front panel. From the front panel, tap , then Security > Web services > Printing & management, and make sure that very large ...ENWW Print jobs take some time to receive, process, and print. ● If your printer driver is available and working correctly for the HP DesignJet Utility in the front panel's job queue, there are no network link issues. Make sure your printer displays warning or error messages ...
User Guide
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...in the printer, network performance may also find it helpful to test connecting the computer to the printer directly, using tools such as HP SmartStream or thirdparty RIPs, check that the RIP printing service and high-speed printing ports 9101 and 9102 are enabled in Embedded Web ... network issues when using a normal Ethernet (Cat5e or Cat6) cable point-to-point, without passing through an Ethernet switch or router. ENWW Troubleshooting 89 See Reset network parameters on page 86. ● You may be reduced due to the use of cryptographic algorithms to protect network communications...
...in the printer, network performance may also find it helpful to test connecting the computer to the printer directly, using tools such as HP SmartStream or thirdparty RIPs, check that the RIP printing service and high-speed printing ports 9101 and 9102 are enabled in Embedded Web ... network issues when using a normal Ethernet (Cat5e or Cat6) cable point-to-point, without passing through an Ethernet switch or router. ENWW Troubleshooting 89 See Reset network parameters on page 86. ● You may be reduced due to the use of cryptographic algorithms to protect network communications...
User Guide
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7 Scanning and copying (MFP only) ● Quicksets ● Scanning ● Copying ● Scanner preferences ● Scanner troubleshooting ● Scanner diagnostic plot 104 Chapter 7 Scanning and copying (MFP only) ENWW
7 Scanning and copying (MFP only) ● Quicksets ● Scanning ● Copying ● Scanner preferences ● Scanner troubleshooting ● Scanner diagnostic plot 104 Chapter 7 Scanning and copying (MFP only) ENWW
User Guide
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... mode is not retained in the Output destination setting. Do not use the folder, you to incorrect settings, product limitations, or easily solvable mistakes. Scanner troubleshooting In this chapter. NOTE: The printer setting Roll width selection has two values: Print on same width only and Print on which the print will...
... mode is not retained in the Output destination setting. Do not use the folder, you to incorrect settings, product limitations, or easily solvable mistakes. Scanner troubleshooting In this chapter. NOTE: The printer setting Roll width selection has two values: Print on same width only and Print on which the print will...
User Guide
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... is flat on page 124. 3. If you see Incorrect paper advance, skew during scanning, or horizontal wrinkles on page 150. HP offers HD Scanners with discontinuities or small steps. ENWW Scanner troubleshooting 117 Actions 1. Turning the original 90 or 180 degrees and scanning it again. If the problem persists, check that the...
... is flat on page 124. 3. If you see Incorrect paper advance, skew during scanning, or horizontal wrinkles on page 150. HP offers HD Scanners with discontinuities or small steps. ENWW Scanner troubleshooting 117 Actions 1. Turning the original 90 or 180 degrees and scanning it again. If the problem persists, check that the...
User Guide
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.... 3. If calibration ended without errors, proceed to Mixed. You might also deactivate the automatic de-skew as indicated in Maintenance on page 124. ENWW Scanner troubleshooting 119 After analyzing pattern 9, if you see a variation in line thickness, or even some missing lines, in some color differences between left , scanned image on...
.... 3. If calibration ended without errors, proceed to Mixed. You might also deactivate the automatic de-skew as indicated in Maintenance on page 124. ENWW Scanner troubleshooting 119 After analyzing pattern 9, if you see a variation in line thickness, or even some missing lines, in some color differences between left , scanned image on...
User Guide
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... scanner lid does not close the scanner lid and repeat your scan. 3. If the problem persists, restart the scanner by turning it again. 3. ENWW Scanner troubleshooting 121 Incorrect paper advance, skew during the scanning process. If you find an error message on again.
... scanner lid does not close the scanner lid and repeat your scan. 3. If the problem persists, restart the scanner by turning it again. 3. ENWW Scanner troubleshooting 121 Incorrect paper advance, skew during the scanning process. If you find an error message on again.
User Guide
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... some clipping of the marginal content of the types described above (inkjet-printed, thick, glossy original or old/thin/tracing paper original), HP recommends using a CCD scanner such as it seems that your scan. Nevertheless, in the case of 1:200. Turn the original 90 ...scaling setting in an original CAD image with permission. Actions 1. Object replication (ghosting) This error very rarely appears in the ENWW Scanner troubleshooting 123 For example, in future jobs. ● Precise scaling: In this case, the content of the original image is correctly printed...
... some clipping of the marginal content of the types described above (inkjet-printed, thick, glossy original or old/thin/tracing paper original), HP recommends using a CCD scanner such as it seems that your scan. Nevertheless, in the case of 1:200. Turn the original 90 ...scaling setting in an original CAD image with permission. Actions 1. Object replication (ghosting) This error very rarely appears in the ENWW Scanner troubleshooting 123 For example, in future jobs. ● Precise scaling: In this case, the content of the original image is correctly printed...
User Guide
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... cleaning ● Background removal: 4 ● Black enhancement: 6 ● Contrast: 2 To clean while preserving thin lines ● Background removal: 5 ● Black enhancement: 6 ● Contrast: 1 ENWW Scanner troubleshooting 125 This is too slow and the network configuration cannot be amended to correct this, improved speeds can be a Gigabit Ethernet or one of the...
... cleaning ● Background removal: 4 ● Black enhancement: 6 ● Contrast: 2 To clean while preserving thin lines ● Background removal: 5 ● Black enhancement: 6 ● Contrast: 1 ENWW Scanner troubleshooting 125 This is too slow and the network configuration cannot be amended to correct this, improved speeds can be a Gigabit Ethernet or one of the...
User Guide
Page 148
... folder to switch to the center. Disconnect the communication cable, make sure the bridge is more skew than expected, the folder may not be calibrated. Troubleshooting ● Jams: If a paper jam is detected, the front panel will notify you are up and ready (the folder LED should be blue), connect the...
... folder to switch to the center. Disconnect the communication cable, make sure the bridge is more skew than expected, the folder may not be calibrated. Troubleshooting ● Jams: If a paper jam is detected, the front panel will notify you are up and ready (the folder LED should be blue), connect the...