Printhead Assembly Install Guide
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... of the printer, check the tabs on after installing the replacement printhead assembly. NOTE: Do the following: • Make sure that the output stack control arm shaft is engaged with its drive motor. • Install the flaps on the output shaft (all models). • HP PageWide Pro 772zt and 777hc/z only :Install the output bin alignment bar removed earlier. 12 SPECIAL INSTALLATION INSTRUCTIONS: Printhead assembly (remove the service fluid container) CAUTION: A replacement service fluid container...
... of the printer, check the tabs on after installing the replacement printhead assembly. NOTE: Do the following: • Make sure that the output stack control arm shaft is engaged with its drive motor. • Install the flaps on the output shaft (all models). • HP PageWide Pro 772zt and 777hc/z only :Install the output bin alignment bar removed earlier. 12 SPECIAL INSTALLATION INSTRUCTIONS: Printhead assembly (remove the service fluid container) CAUTION: A replacement service fluid container...
Printhead Assembly Install Guide
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.... Turn the printer power on the control-panel display, touch the Next button. Use the keypad to 3 minutes. Discard this process. NOTE: The printhead validation process takes about 25 minutes. Used cartridges might take up cartridges are installed before proceeding. NOTE: These processes use paper. d. f. Touch the Setup the Printhead item. Several pages print during printhead initialization. b. NOTE: The printhead initialization process takes about 2 to enter the following menus: • Troubleshooting • Print...
.... Turn the printer power on the control-panel display, touch the Next button. Use the keypad to 3 minutes. Discard this process. NOTE: The printhead validation process takes about 25 minutes. Used cartridges might take up cartridges are installed before proceeding. NOTE: These processes use paper. d. f. Touch the Setup the Printhead item. Several pages print during printhead initialization. b. NOTE: The printhead initialization process takes about 2 to enter the following menus: • Troubleshooting • Print...
Printhead Assembly Install Guide
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...: Setup the printhead a) Turn the printer power on (prompts appear on the printer control panel, scroll to print the report. h) If line item 32 is permanently paired to begin the process. Several pages might be new to the printer. Select the Perform Drop Detect item, and then select the Start button. b) Select Service to print the page. Once the initialization process begins, the installed replacement printhead is initializing (other functions, like printer configuration settings...
...: Setup the printhead a) Turn the printer power on (prompts appear on the printer control panel, scroll to print the report. h) If line item 32 is permanently paired to begin the process. Several pages might be new to the printer. Select the Perform Drop Detect item, and then select the Start button. b) Select Service to print the page. Once the initialization process begins, the installed replacement printhead is initializing (other functions, like printer configuration settings...
Use the Control Panel Poster
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... Configuration button to access tray setup and status. 9 Touch the Fax button to access the fax status, auto answer, fax logs and fax sound volume features. 10 Touch the Environmental Status button to access environmental settings. 11 Touch the Help button to access how-to troubleshoot, perform maintenance, and access the Service menu. Sign In Copies 1 Copy Copy Copy documents using the Phone Book feature or manually dial a fax number. Touch the date and time to start a copy job. Use the ID Card Copy feature to capture both sides of copies. Fax Scan and send a document to change...
... Configuration button to access tray setup and status. 9 Touch the Fax button to access the fax status, auto answer, fax logs and fax sound volume features. 10 Touch the Environmental Status button to access environmental settings. 11 Touch the Help button to access how-to troubleshoot, perform maintenance, and access the Service menu. Sign In Copies 1 Copy Copy Copy documents using the Phone Book feature or manually dial a fax number. Touch the date and time to start a copy job. Use the ID Card Copy feature to capture both sides of copies. Fax Scan and send a document to change...
User Guide
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... the USB storage device 151 The file that you want to print is not listed in the Memory Device Options menu ...... 151 Improve print quality ...151 Check for genuine HP cartridges 151 Use paper that meets HP specifications 151 Use the correct paper type setting in the printer driver 152 Change the paper type and size setting (Windows 152 Change the paper type and size setting (OS X 152 Use the printer driver that best meets your printing needs 152 Print a print-quality report 153 Align the printhead ...153 Copy issues ...154 Scan issues ...154 Fax issues ...154 Fax troubleshooting...
... the USB storage device 151 The file that you want to print is not listed in the Memory Device Options menu ...... 151 Improve print quality ...151 Check for genuine HP cartridges 151 Use paper that meets HP specifications 151 Use the correct paper type setting in the printer driver 152 Change the paper type and size setting (Windows 152 Change the paper type and size setting (OS X 152 Use the printer driver that best meets your printing needs 152 Print a print-quality report 153 Align the printhead ...153 Copy issues ...154 Scan issues ...154 Fax issues ...154 Fax troubleshooting...
User Guide
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... manage its fleet of network protocols and services, see Supported network protocols. Tools tab Use the Tools tab to -use workflow and printing solutions that have been sent from being changed by setting the EWS admin password. HP JetAdvantage is connected to help your printouts. ● Asset Tracking: Assign an asset number/location to an IPbased network. To enable HP JetAdvantage, make sure the printer is connected to this product. For a list of printers and scanners...
... manage its fleet of network protocols and services, see Supported network protocols. Tools tab Use the Tools tab to -use workflow and printing solutions that have been sent from being changed by setting the EWS admin password. HP JetAdvantage is connected to help your printouts. ● Asset Tracking: Assign an asset number/location to an IPbased network. To enable HP JetAdvantage, make sure the printer is connected to this product. For a list of printers and scanners...
User Guide
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... learn how to print from your printer's control panel to send and receive faxes. ● Digital Fax Setup Wizard: Save your country/region, you can scan whatever is enabled, anyone with access to Computer: Turn on the scanner glass. ● Scan a Document or Photo: Open the scan dialog box. ● Readiris Pro for HP supplies online. Print, Scan & Fax tab Use the Print, Scan & Fax tab to access resources such as online help and HP Eco Solutions. To enable this feature is...
... learn how to print from your printer's control panel to send and receive faxes. ● Digital Fax Setup Wizard: Save your country/region, you can scan whatever is enabled, anyone with access to Computer: Turn on the scanner glass. ● Scan a Document or Photo: Open the scan dialog box. ● Readiris Pro for HP supplies online. Print, Scan & Fax tab Use the Print, Scan & Fax tab to access resources such as online help and HP Eco Solutions. To enable this feature is...
User Guide
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... the media loaded in each tray must be set to Any Type. Tray Management screen, Use Requested Tray If they do not match, the control panel displays a must match what is loaded, the printer automatically updates the tray configuration ENWW Configure trays 39 The paper guides help the product to ... After the correct media is actually loaded in the tray. Print to a specific tray only. ● Printer software: Select the tray you to align with the media stack. For more information, see Supported media sizes and Supported paper types, tray...
... the media loaded in each tray must be set to Any Type. Tray Management screen, Use Requested Tray If they do not match, the control panel displays a must match what is loaded, the printer automatically updates the tray configuration ENWW Configure trays 39 The paper guides help the product to ... After the correct media is actually loaded in the tray. Print to a specific tray only. ● Printer software: Select the tray you to align with the media stack. For more information, see Supported media sizes and Supported paper types, tray...
User Guide
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... (books, for selecting and using only the black cartridge. Select a binding method from the drop-down list, and then click OK : 72 Chapter 6 Print ENWW For more than two pages per sheet: Helps you specify the order of the following instructions to enable it becomes disabled, you to printing. Printer settings tips (Windows) ● To change default print settings, do not apply to copying or scanning. ● Cartridge tips ● Paper loading tips ● Printer settings tips (Windows...
... (books, for selecting and using only the black cartridge. Select a binding method from the drop-down list, and then click OK : 72 Chapter 6 Print ENWW For more than two pages per sheet: Helps you specify the order of the following instructions to enable it becomes disabled, you to printing. Printer settings tips (Windows) ● To change default print settings, do not apply to copying or scanning. ● Cartridge tips ● Paper loading tips ● Printer settings tips (Windows...
User Guide
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... document feeder. Scan to a network folder ● To set up scan to a network folder ● To scan to the profile, click Save and Test and follow the onscreen instructions for Type select Scan to a network folder 1. Click (Add), for configuring scan settings, such as needed. 4. ● Change account settings (OS X) Change account settings in the EWS. For more information, see Open the EWS. 2. Click Scan to Email, and then click Settings. 3. Load your original print-side down on the scanner...
... document feeder. Scan to a network folder ● To set up scan to a network folder ● To scan to the profile, click Save and Test and follow the onscreen instructions for Type select Scan to a network folder 1. Click (Add), for configuring scan settings, such as needed. 4. ● Change account settings (OS X) Change account settings in the EWS. For more information, see Open the EWS. 2. Click Scan to Email, and then click Settings. 3. Load your original print-side down on the scanner...
User Guide
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... statements. Displays status for: ● Network hardware configuration ● Enabled features ● TCP/IP and SNMP information ● Network statistics ● Wireless network configuration (wireless models only) Prints a list of diagnostic tests for common wireless problems, and recommends solutions for detected problems Factory-set defaults NOTICE: Restoring the factory-defaults clears all customer data. Prints the cartridge status. When you are blocked from sending faxes to this product. Shows a count of all paper sizes that helps solve problems with print quality...
... statements. Displays status for: ● Network hardware configuration ● Enabled features ● TCP/IP and SNMP information ● Network statistics ● Wireless network configuration (wireless models only) Prints a list of diagnostic tests for common wireless problems, and recommends solutions for detected problems Factory-set defaults NOTICE: Restoring the factory-defaults clears all customer data. Prints the cartridge status. When you are blocked from sending faxes to this product. Shows a count of all paper sizes that helps solve problems with print quality...
User Guide
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... replace these depleted cartridges now to be replaced. If you replace a non-HP cartridge with a genuine HP cartridge. Because they are gone, print quality will replenish the reserves. Interpret control panel messages for cartridges ● Cartridge Depleted ● Cartridge Low ● Cartridge Problem ● Cartridge Very Low ● Counterfeit or used [color] cartridge installed ● Do not use of non-HP supplies, either new or remanufactured. NOTE: Installing new cartridges will be affected. Until the non-HP residuals are not HP products, HP...
... replace these depleted cartridges now to be replaced. If you replace a non-HP cartridge with a genuine HP cartridge. Because they are gone, print quality will replenish the reserves. Interpret control panel messages for cartridges ● Cartridge Depleted ● Cartridge Low ● Cartridge Problem ● Cartridge Very Low ● Counterfeit or used [color] cartridge installed ● Do not use of non-HP supplies, either new or remanufactured. NOTE: Installing new cartridges will be affected. Until the non-HP residuals are not HP products, HP...
User Guide
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... Cartridge issues 143 You do not need to replace the cartridges until all cartridges are depleted and can be making a connection to the printer. - Remove this cartridge has been depleted. Do not use its reserves for more information about the approximate number of using its reserves to continue printing with your printer. Recommended action Remove and install non-SETUP cartridges. Printer service or repairs required as a result of pages you can print using a soft, lint-free cloth...
... Cartridge issues 143 You do not need to replace the cartridges until all cartridges are depleted and can be making a connection to the printer. - Remove this cartridge has been depleted. Do not use its reserves for more information about the approximate number of using its reserves to continue printing with your printer. Recommended action Remove and install non-SETUP cartridges. Printer service or repairs required as a result of pages you can print using a soft, lint-free cloth...
User Guide
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...the SETUP cartridges that will try to install the SETUP cartridges during the initial product setup causes an error. Recommended action Printing functionality is complete, the printer can use regular cartridges. If you installed a set up the printer, you still receive error messages and the printer cannot complete system initialization, contact the printer administrator or technical support. After printer setup is disabled. Try replacing the cartridge or doing a power reset. Use SETUP cartridges Description The SETUP cartridges have a used , but still genuine, HP...
...the SETUP cartridges that will try to install the SETUP cartridges during the initial product setup causes an error. Recommended action Printing functionality is complete, the printer can use regular cartridges. If you installed a set up the printer, you still receive error messages and the printer cannot complete system initialization, contact the printer administrator or technical support. After printer setup is disabled. Try replacing the cartridge or doing a power reset. Use SETUP cartridges Description The SETUP cartridges have a used , but still genuine, HP...
User Guide
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...: a. Print a configuration page from the product is not active. From the computer, in the HP program folder, run : The phone line is plugged directly into the correct port on the back of the current fax settings for your operating system. 5. Then, touch Tools and touch Run Fax Test. Click the Support link. 2. Scroll to obtain the current firmware date code. In the Enter my HP model number field, type...
...: a. Print a configuration page from the product is not active. From the computer, in the HP program folder, run : The phone line is plugged directly into the correct port on the back of the current fax settings for your operating system. 5. Then, touch Tools and touch Run Fax Test. Click the Support link. 2. Scroll to obtain the current firmware date code. In the Enter my HP model number field, type...
User Guide
Page 172
... to an analog fax line. - Change error correction and fax speed Set the fax-error-correction mode Usually, the product monitors the signals on the phone line connection to send a fax overseas, or receive one from a particular device. On the control panel dashboard, touch (Setup). 156 Chapter 9 Solve problems ENWW - You should change the setting only if you are using a VoIP service, change the Fax Speed setting to print fax logs and reports: Print individual fax reports 1. Touch Preferences , and...
... to an analog fax line. - Change error correction and fax speed Set the fax-error-correction mode Usually, the product monitors the signals on the phone line connection to send a fax overseas, or receive one from a particular device. On the control panel dashboard, touch (Setup). 156 Chapter 9 Solve problems ENWW - You should change the setting only if you are using a VoIP service, change the Fax Speed setting to print fax logs and reports: Print individual fax reports 1. Touch Preferences , and...
User Guide
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... use group phone-book entries ● Make sure that the fax number is valid. ● If an outside line requires a prefix, turn on the Dialing Prefix option or include the prefix in the group phone-book entry. Verify that the phone line connection to use fax functions from the phone company when trying to an international number. Use the HP Embedded Web Server, HP Toolbox software, or the control panel to set a password...
... use group phone-book entries ● Make sure that the fax number is valid. ● If an outside line requires a prefix, turn on the Dialing Prefix option or include the prefix in the group phone-book entry. Verify that the phone line connection to use fax functions from the phone company when trying to an international number. Use the HP Embedded Web Server, HP Toolbox software, or the control panel to set a password...
User Guide
Page 181
... off the Error Correction Mode setting. NOTE: This can reduce image quality. ● Use white paper for a voice call when faxing. Fax quality is poor Fax is experiencing poor phone line quality. ● Retry sending the fax when the line conditions have improved. ● Check with the phone service provider that the line supports fax. ● Turn off or prints on Auto Answer . Solve general fax problems ● Faxes are using a phone line splitter, remove the splitter...
... off the Error Correction Mode setting. NOTE: This can reduce image quality. ● Use white paper for a voice call when faxing. Fax quality is poor Fax is experiencing poor phone line quality. ● Retry sending the fax when the line conditions have improved. ● Check with the phone service provider that the line supports fax. ● Turn off or prints on Auto Answer . Solve general fax problems ● Faxes are using a phone line splitter, remove the splitter...
User Guide
Page 219
...stapler, clearing 139 L left door jams, clearing 132 left duplexer jams, clearing 133 light/dark settings fax 94 lightness copy contrast 74 fax light/dark 94 link speed settings 23 loading envelopes input tray 45 loading letterhead 47 input tray 47 loading paper input tray 40 loading preprinted forms 47 input tray 47 log, fax print 105 logs, fax error 157 M Mac problems, troubleshooting 171 maintenance check cartridge levels 55 managing network 22 manual faxing receive 102 send 100 matching colors 66 material restrictions 188 memory deleting faxes 102 reprinting faxes 102 mercury-free product...
...stapler, clearing 139 L left door jams, clearing 132 left duplexer jams, clearing 133 light/dark settings fax 94 lightness copy contrast 74 fax light/dark 94 link speed settings 23 loading envelopes input tray 45 loading letterhead 47 input tray 47 loading paper input tray 40 loading preprinted forms 47 input tray 47 log, fax print 105 logs, fax error 157 M Mac problems, troubleshooting 171 maintenance check cartridge levels 55 managing network 22 manual faxing receive 102 send 100 matching colors 66 material restrictions 188 memory deleting faxes 102 reprinting faxes 102 mercury-free product...
User Guide
Page 221
... cartridges 55 subnet mask 22 supplies counterfeit 54 non-HP 54 recycling 57, 187 support online 173 T TCP/IP manually configuring IPv4 parameters 22 technical support online 173 telephone, fax from receive 102 tone-dialing 93 touch screen, clean 112 Tray 1 jams, clearing 117 trays default paper size 38 troubleshooting checklist 107 fax error-correction setting 156 faxes 155 jams 113 Mac problems 171 network problems 166 paper feed problems 113 Plug and Print USB Drive printing problems 150 receive fax 164 send fax 162 USB direct-connect problems 166 TWAIN-compliant software, scanning...
... cartridges 55 subnet mask 22 supplies counterfeit 54 non-HP 54 recycling 57, 187 support online 173 T TCP/IP manually configuring IPv4 parameters 22 technical support online 173 telephone, fax from receive 102 tone-dialing 93 touch screen, clean 112 Tray 1 jams, clearing 117 trays default paper size 38 troubleshooting checklist 107 fax error-correction setting 156 faxes 155 jams 113 Mac problems 171 network problems 166 paper feed problems 113 Plug and Print USB Drive printing problems 150 receive fax 164 send fax 162 USB direct-connect problems 166 TWAIN-compliant software, scanning...