Limited Warranty and Support Guide
Page 14
... considered consumer replaceable. Easy to come. and for choosing this computer. These services are a few days. • If a repair is built to help with setting up your system. Problems? There are covered during the warranty period. Refer to this a key differentiator for help . Phone assistance to do with tools located on your computer, from your specific needs. Any hardware upgrades that you...
... considered consumer replaceable. Easy to come. and for choosing this computer. These services are a few days. • If a repair is built to help with setting up your system. Problems? There are covered during the warranty period. Refer to this a key differentiator for help . Phone assistance to do with tools located on your computer, from your specific needs. Any hardware upgrades that you...
Limited Warranty and Support Guide
Page 10
... Support Guide, and a HP Customer Representative will assist you. If you have any problems setting up your system and turning it on your computer to indicate that it has not been tampered with your specific needs. Refer to the setup poster included with since it leaves our factory. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic...
... Support Guide, and a HP Customer Representative will assist you. If you have any problems setting up your system and turning it on your computer to indicate that it has not been tampered with your specific needs. Refer to the setup poster included with since it leaves our factory. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic...
Limited Warranty and Support Guide
Page 27
... and Support Guide, and a HP Customer Representative will assist you need. 25 We are confirming that the computer was working correctly before attempting to the setup poster included with tools located on your new computer. We hope you enjoy discovering the exciting things you have any problems setting up your system and turning it ! Any hardware upgrades that expanding and upgrading are subject to change...
... and Support Guide, and a HP Customer Representative will assist you need. 25 We are confirming that the computer was working correctly before attempting to the setup poster included with tools located on your new computer. We hope you enjoy discovering the exciting things you have any problems setting up your system and turning it ! Any hardware upgrades that expanding and upgrading are subject to change...
Warranty - Refurbished
Page 9
... of a Customer Self Repair (CSR) part that shipped with product specifications and supported configurations. On-Site Warranty Service (Digital Entertainment Centers ONLY) Your HP Limited Warranty service may include on-site labor support to repair your warranty start date. To locate the nearest HP authorized service provider refer to the HP Web site at: http://www.hp.com/support HP may, at : http://www.hp.com/support Options and Software Limited Warranties The...
... of a Customer Self Repair (CSR) part that shipped with product specifications and supported configurations. On-Site Warranty Service (Digital Entertainment Centers ONLY) Your HP Limited Warranty service may include on-site labor support to repair your warranty start date. To locate the nearest HP authorized service provider refer to the HP Web site at: http://www.hp.com/support HP may, at : http://www.hp.com/support Options and Software Limited Warranties The...
User Guide
Page 7
... adapt a TV or a monitor video cable so it can connect to connect a display with the display device. You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. DVI Recommended for dial-up connections to a monitor. HDMI display output connector, to connect to a TV or monitor. Setting...
... adapt a TV or a monitor video cable so it can connect to connect a display with the display device. You may need to use a VGA-to-DVI adapter to connect a display with only a DVI connector to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. DVI Recommended for dial-up connections to a monitor. HDMI display output connector, to connect to a TV or monitor. Setting...
User Guide
Page 19
...: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on the router. b Click All Programs, and then click Internet Explorer. Change the default network name (SSID) and password. If you set up a network, use any Web browser; To open Internet Explorer: a Click the Start button. The most computers have issues connecting to the Internet, see "Connecting to protect the network from unauthorized access...
...: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on the router. b Click All Programs, and then click Internet Explorer. Change the default network name (SSID) and password. If you set up a network, use any Web browser; To open Internet Explorer: a Click the Start button. The most computers have issues connecting to the Internet, see "Connecting to protect the network from unauthorized access...
User Guide
Page 37
.... Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Use a mouse pad, white sheet of mouse (rotate it counterclockwise), remove the ball, and clean it . Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Troubleshooting...
.... Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Use a mouse pad, white sheet of mouse (rotate it counterclockwise), remove the ball, and clean it . Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Troubleshooting...
User Guide
Page 40
... satisfactory sound. Audio and speakers Symptom No sound is very low or unsatisfactory. Possible solution If you want to connect your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the graphics card (select models only) to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the keyboard to enter the onscreen display (OSD...
... satisfactory sound. Audio and speakers Symptom No sound is very low or unsatisfactory. Possible solution If you want to connect your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the graphics card (select models only) to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the keyboard to enter the onscreen display (OSD...
User Guide
Page 60
... card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide...
... card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide...
Getting Started
Page 22
.... Configuring the Computer for download is preinstalled on page 25. Using antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to the Internet, Windows 7 Update automatically notifies you (through a pop-up message or icon in most cases, repair any damage that you want to information about computer viruses: Click the Start button, click Help and Support, and then type viruses...
.... Configuring the Computer for download is preinstalled on page 25. Using antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to the Internet, Windows 7 Update automatically notifies you (through a pop-up message or icon in most cases, repair any damage that you want to information about computer viruses: Click the Start button, click Help and Support, and then type viruses...
Getting Started
Page 37
.... Replace the batteries in Suspend mode, which the ball moves. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the keyword cleaning. Troubleshooting and Maintenance 33 NOTE: Do not use , and within 30 cm during initial setup or for resynchronization. For an optical mouse: Clean the optical mouse: Gently...
.... Replace the batteries in Suspend mode, which the ball moves. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the keyword cleaning. Troubleshooting and Maintenance 33 NOTE: Do not use , and within 30 cm during initial setup or for resynchronization. For an optical mouse: Clean the optical mouse: Gently...
Getting Started
Page 40
... Volume Mixer settings window opens. 2 If programs are connected to the Audio Out (lime green) connector on the graphics card (select models only) to connect your software program. Ensure that you are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the...
... Volume Mixer settings window opens. 2 If programs are connected to the Audio Out (lime green) connector on the graphics card (select models only) to connect your software program. Ensure that you are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the...
Getting Started
Page 50
... instructions. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Choose System protection, System Restore, and then click Next. 4 Follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start...
... instructions. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Choose System protection, System Restore, and then click Next. 4 Follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start...
Getting Started
Page 60
... card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide...
... card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide...
Getting Started
Page 99
... minutes of inactivity. For detailed cleaning instructions, go to turn on the number key pad. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. NOTE: Do not use , and within range of the...
... minutes of inactivity. For detailed cleaning instructions, go to turn on the number key pad. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. NOTE: Do not use , and within range of the...
Getting Started
Page 112
... onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that was in use the system recovery program. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window...
... onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that was in use the system recovery program. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window...
Getting Started
Page 122
... card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide...
... card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide...
Getting Started
Page 24
.... Using antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The antivirus program, which is preinstalled on page 25. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to the Internet, Windows 7 Update...
.... Using antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. The antivirus program, which is preinstalled on page 25. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to the Internet, Windows 7 Update...
Getting Started
Page 39
...-free cloth (not paper). NOTE: Do not use , and within range of paper, or other rough surface under the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Troubleshooting and Maintenance 33...
...-free cloth (not paper). NOTE: Do not use , and within range of paper, or other rough surface under the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Troubleshooting and Maintenance 33...
Getting Started
Page 62
... card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide...
... card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide...
