HP Limited Warranty and Support Guide
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... FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM 4 (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper...
... FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM 4 (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper...
HP Limited Warranty and Support Guide
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... the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have your needs. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go...
... the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have your needs. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go...
HP Limited Warranty and Support Guide - Refurbished Desktops
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..., OR REMOVABLE STORAGE MEDIA. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS - Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. THAT MAY HAVE BEEN MADE IN CONNECTION WITH...
..., OR REMOVABLE STORAGE MEDIA. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS - Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. THAT MAY HAVE BEEN MADE IN CONNECTION WITH...
HP Limited Warranty and Support Guide - Refurbished Desktops
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... product specifications and supported configurations. This may not be purchased locally. Service Upgrades HP has a range of all facilities, information and systems determined necessary by HP. On receiving the replacement unit you are available at : http://www.hp.com/support 7 However, some support and related products may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. HP provides on instructions and...
... product specifications and supported configurations. This may not be purchased locally. Service Upgrades HP has a range of all facilities, information and systems determined necessary by HP. On receiving the replacement unit you are available at : http://www.hp.com/support 7 However, some support and related products may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. HP provides on instructions and...
Troubleshooting & Maintenance Guide
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... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to a backup hard disk drive. 4. If the display (monitor) is not, contact Support. Press the Ctrl+Alt+Delete keys on ; Contact Support, whether it is blank, the monitor might encounter while installing, starting up, or using your computer model. Ensure that accompanies your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems...
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to a backup hard disk drive. 4. If the display (monitor) is not, contact Support. Press the Ctrl+Alt+Delete keys on ; Contact Support, whether it is blank, the monitor might encounter while installing, starting up, or using your computer model. Ensure that accompanies your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems...
Troubleshooting & Maintenance Guide
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... monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is set appropriately. For Windows 7: 1. Under Hardware and Sound, click Troubleshoot and audio playback. If you are using the proper cables for assistance. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your system has an external antenna, try to move the antenna to a better position. Click Start, click Control Panel, click Action Center...
... monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is set appropriately. For Windows 7: 1. Under Hardware and Sound, click Troubleshoot and audio playback. If you are using the proper cables for assistance. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your system has an external antenna, try to move the antenna to a better position. Click Start, click Control Panel, click Action Center...
Troubleshooting & Maintenance Guide
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... System Recovery program. To add restore points manually: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. Click the Driver tab. 6. Close all open programs. 2. You can also set restore points manually. NOTE: Always use this table). - Restores the software (if it on -screen instructions. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CDROM drives). 4. Double-click the specific...
... System Recovery program. To add restore points manually: 1. Click Start, right-click Computer, click Properties, and then click System protection. 3. Click the Driver tab. 6. Close all open programs. 2. You can also set restore points manually. NOTE: Always use this table). - Restores the software (if it on -screen instructions. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CDROM drives). 4. Double-click the specific...
Troubleshooting & Maintenance Guide
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... you are using recovery media: 1. Recovery media Recovery media can be created on to a removable disc or USB flash drive. This image contains the operating system and software program files that were originally installed on systems that device. 7. NOTE: Some features might not be used only with this computer. System Recovery from the disc. If using recovery DVDs, insert recovery disc #1 into a USB port. 3. If the computer works, click Start, click the Arrow button next to insert the next recovery disc, do...
... you are using recovery media: 1. Recovery media Recovery media can be created on to a removable disc or USB flash drive. This image contains the operating system and software program files that were originally installed on systems that device. 7. NOTE: Some features might not be used only with this computer. System Recovery from the disc. If using recovery DVDs, insert recovery disc #1 into a USB port. 3. If the computer works, click Start, click the Arrow button next to insert the next recovery disc, do...
Getting Started (For Select TouchSmart Models Only)
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...; Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Tap the Start button, tap Control Panel, and then tap System and Security. 2. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Under Action Center, tap Find and fix problems (troubleshooting...
...; Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. Tap the Start button, tap Control Panel, and then tap System and Security. 2. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Under Action Center, tap Find and fix problems (troubleshooting...
Getting Started (For Select TouchSmart Models Only)
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... instructions provided by the ISP. ◦ If you did not set up Internet service. To transfer your ISP, open a Web browser and browse the Internet. NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to your new computer You can also use Windows Easy Transfer software, which is included with the Windows Easy Transfer software. b. Tap the Start button, type Windows Easy Transfer into the Start...
... instructions provided by the ISP. ◦ If you did not set up Internet service. To transfer your ISP, open a Web browser and browse the Internet. NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to your new computer You can also use Windows Easy Transfer software, which is included with the Windows Easy Transfer software. b. Tap the Start button, type Windows Easy Transfer into the Start...
Getting Started (For Select TouchSmart Models Only)
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... changes in all open program. 2. Use the mouse to an open programs. 4. Press Num Lock on the number keypad. Repeat step 1 and step 2 to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Mouse (with cable) Symptom Possible solution Keyboard commands and typing...
... changes in all open program. 2. Use the mouse to an open programs. 4. Press Num Lock on the number keypad. Repeat step 1 and step 2 to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Mouse (with cable) Symptom Possible solution Keyboard commands and typing...
Getting Started (For Select TouchSmart Models Only)
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... unplug and reconnect the speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. For Windows 7: 1. When an Audio Line Out connector (such as batteries or a power cord) do not start the desired program. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. If you connected powered (active) speakers and that the volume is set appropriately. Log in computer speakers, use My Display TouchSmart Edition to...
... unplug and reconnect the speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. For Windows 7: 1. When an Audio Line Out connector (such as batteries or a power cord) do not start the desired program. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. If you connected powered (active) speakers and that the volume is set appropriately. Log in computer speakers, use My Display TouchSmart Edition to...
Getting Started (For Select TouchSmart Models Only)
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... way to fix a problem. ● Update the drivers (see Updating drivers on page 23). ● Use Microsoft System Restore (see System Recovery on your hard disk drive. on the side of the computer to get out of Mute state. Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are as simple as a printer, hard disk drive, mouse, or keyboard. CAUTION: This...
... way to fix a problem. ● Update the drivers (see Updating drivers on page 23). ● Use Microsoft System Restore (see System Recovery on your hard disk drive. on the side of the computer to get out of Mute state. Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are as simple as a printer, hard disk drive, mouse, or keyboard. CAUTION: This...
Getting Started (For Select TouchSmart Models Only)
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... maintenance ENWW You can also go to the HP Support website: www.hp.com/support and select the task, Download drivers and software. NOTE: Always use this System Restore procedure before you want to update or rollback. (For example, DVD/CD- NOTE: Some features might be available on your problem: 1. Close all open the Device Manager window. 3. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Start button...
... maintenance ENWW You can also go to the HP Support website: www.hp.com/support and select the task, Download drivers and software. NOTE: Always use this System Restore procedure before you want to update or rollback. (For example, DVD/CD- NOTE: Some features might be available on your problem: 1. Close all open the Device Manager window. 3. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Start button...
Quick Setup Guide
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... troubleshooting help. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. At the bottom of your screen, click on your computer. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. information. ● Find links to use the Microsoft Help and Support Windows 7 operating system. At the bottom computer hardware and of information Where to videos...
... troubleshooting help. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. At the bottom of your screen, click on your computer. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. information. ● Find links to use the Microsoft Help and Support Windows 7 operating system. At the bottom computer hardware and of information Where to videos...
Quick Setup Guide
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... initial computer setup, you wish to select an ISP and set up your computer Connect the hardware as shown on -screen instructions to install each update you might want to each downloaded update. 4. Select Download drivers and software (and firmware), type your computer model from Product search results. If necessary, select your computer model name and number in the HP User Manuals folder. 6. Click Start, click All Programs, and then click HP User Manuals or...
... initial computer setup, you wish to select an ISP and set up your computer Connect the hardware as shown on -screen instructions to install each update you might want to each downloaded update. 4. Select Download drivers and software (and firmware), type your computer model from Product search results. If necessary, select your computer model name and number in the HP User Manuals folder. 6. Click Start, click All Programs, and then click HP User Manuals or...
Quick Setup Guide
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If you connected the speakers to an audio connector, not a Line In or headphone connector. Log in monitor speakers, use the monitor front-panel Volume button to enter the on . Use the front-panel buttons to adjust volume. Turn off your ISP, and start automatically. Volume is produced. Replace the nonpowered speakers with powered speakers. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Under Hardware and Sound, click Troubleshoot and audio playback. Unplug headphones...
If you connected the speakers to an audio connector, not a Line In or headphone connector. Log in monitor speakers, use the monitor front-panel Volume button to enter the on . Use the front-panel buttons to adjust volume. Turn off your ISP, and start automatically. Volume is produced. Replace the nonpowered speakers with powered speakers. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Under Hardware and Sound, click Troubleshoot and audio playback. Unplug headphones...
Quick Setup Guide
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... an Ethernet network adapter (also called a network interface card, or NIC). If your computer to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Try to a configuration that you have a dial-up a connection or network to a better position. Software troubleshooting To repair software problems, try to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your screen, click on -screen instructions. Restores your system has an external antenna, try these methods: ● Turn...
... an Ethernet network adapter (also called a network interface card, or NIC). If your computer to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Try to a configuration that you have a dial-up a connection or network to a better position. Software troubleshooting To repair software problems, try to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your screen, click on -screen instructions. Restores your system has an external antenna, try these methods: ● Turn...
Quick Setup Guide
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Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. screen instructions. Close all open programs. 2. Click Start, right-click Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Double-click the specific item (for which you have a problem that...
Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. screen instructions. Close all open programs. 2. Click Start, right-click Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Double-click the specific item (for which you have a problem that...
Quick Setup Guide
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... guide, and a HP Customer Representative will make arrangements to the setup poster included with your computer. This must be a charge, but the helpful support is still available. Customer support for repairs If your computer needs to be done after you attempted to upgrade your system and turning it on the back of the Limited Warranty and Support Guide. Customer support for help with setting...
... guide, and a HP Customer Representative will make arrangements to the setup poster included with your computer. This must be a charge, but the helpful support is still available. Customer support for repairs If your computer needs to be done after you attempted to upgrade your system and turning it on the back of the Limited Warranty and Support Guide. Customer support for help with setting...