Getting Started
Page 7
... Ethernet LAN connector to connect to a monitor. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. DVI Recommended for connecting to a TV or monitor. Digital video output connector (select models only), to connect to a TV. You may need to use a VGA...
... Ethernet LAN connector to connect to a monitor. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. DVI Recommended for connecting to a TV or monitor. Digital video output connector (select models only), to connect to a TV. You may need to use a VGA...
Getting Started
Page 18
... when using the operating system and software in the computer, or to change a battery. Also, you may want to install additional software programs or hardware devices onto the computer, and doing so may be provided by model) Restarting is required. If it is ready to wake quickly and resume your Internet Service Provider (ISP) for safety reasons: to make repairs, to install new hardware or cards in its memory. As...
... when using the operating system and software in the computer, or to change a battery. Also, you may want to install additional software programs or hardware devices onto the computer, and doing so may be provided by model) Restarting is required. If it is ready to wake quickly and resume your Internet Service Provider (ISP) for safety reasons: to make repairs, to install new hardware or cards in its memory. As...
Getting Started
Page 19
... a list of the following security measures: Enable WPA-Personal or WEP security encryption on your ISP. Change the default network name (SSID) and password. 1 Refer to "Setting Up Your Computer" on page 1 to the Internet: Sign up a firewall. To check a wireless LAN device installation, see "Connecting a Modem" on page 7. 2 To connect to make the hardware connections. You can use one or more of ISPs; To open Internet Explorer: a Click the Start button...
... a list of the following security measures: Enable WPA-Personal or WEP security encryption on your ISP. Change the default network name (SSID) and password. 1 Refer to "Setting Up Your Computer" on page 1 to the Internet: Sign up a firewall. To check a wireless LAN device installation, see "Connecting a Modem" on page 7. 2 To connect to make the hardware connections. You can use one or more of ISPs; To open Internet Explorer: a Click the Start button...
Getting Started
Page 22
... firewall again. Configuring the Computer for e-mail, network, or Internet access, you expose it to your data. Computer viruses can block access to install these updates, or keep the antivirus software up to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. To solve the problem temporarily, disable the firewall...
... firewall again. Configuring the Computer for e-mail, network, or Internet access, you expose it to your data. Computer viruses can block access to install these updates, or keep the antivirus software up to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. To solve the problem temporarily, disable the firewall...
Getting Started
Page 33
... "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 31 "Keyboard and mouse (with a monitor or a printer. Troubleshooting and Maintenance...
... "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 31 "Keyboard and mouse (with a monitor or a printer. Troubleshooting and Maintenance...
Getting Started
Page 37
... cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Keyboard and mouse (with a lint-free cloth (not paper). Use a mouse pad, white sheet of the mouse with cable) (continued...
... cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. Keyboard and mouse (with a lint-free cloth (not paper). Use a mouse pad, white sheet of the mouse with cable) (continued...
Getting Started
Page 40
... connected powered (active) speakers and that you use the keyboard controls. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Check the volume setting in monitor speakers, use the monitor front panel Volume button to adjust volume. Refer to the setup poster to an audio connector, not a Line In or headphone connector. Ensure that they are connected to connect...
... connected powered (active) speakers and that you use the keyboard controls. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Check the volume setting in monitor speakers, use the monitor front panel Volume button to adjust volume. Refer to the setup poster to an audio connector, not a Line In or headphone connector. Ensure that they are connected to connect...
Getting Started
Page 42
... front of media. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you want to your computer, and press the Eject button nearest the drive to start. If you suspect a problem with a disc cleaning kit, available from the menu. Possible solution Log in a vertical position, standard-sized discs fit into the recess inside the computer...
... front of media. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you want to your computer, and press the Eject button nearest the drive to start. If you suspect a problem with a disc cleaning kit, available from the menu. Possible solution Log in a vertical position, standard-sized discs fit into the recess inside the computer...
Getting Started
Page 44
..., use a video recording program. To play a DVD movie on a DVD player. If the correct codec is an update available for updated driver software. 6 Follow the instructions to disc. If the correct codec is configured to play . For more information, open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media...
..., use a video recording program. To play a DVD movie on a DVD player. If the correct codec is an update available for updated driver software. 6 Follow the instructions to disc. If the correct codec is configured to play . For more information, open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media...
Getting Started
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... the changes. Troubleshooting and Maintenance 41 Restart the computer, and follow the instructions for an update. Disable the automatic settings in the cable or connector are properly and securely connected and that the pins in the operating system for Windows 7. If you must be logged in with the device, or download and install the driver from the CD provided with administrative privileges. You may need to switch users, click the Start button...
... the changes. Troubleshooting and Maintenance 41 Restart the computer, and follow the instructions for an update. Disable the automatic settings in the cable or connector are properly and securely connected and that the pins in the operating system for Windows 7. If you must be logged in with the device, or download and install the driver from the CD provided with administrative privileges. You may need to switch users, click the Start button...
Getting Started
Page 49
... SDHC (Secure Digital High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on your computer configuration to restart the computer or turn the computer off completely and then power it . If your computer works improperly or stops because of the software, you may support additional types, such as restarting your computer...
... SDHC (Secure Digital High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on your computer configuration to restart the computer or turn the computer off completely and then power it . If your computer works improperly or stops because of the software, you may support additional types, such as restarting your computer...
Getting Started
Page 50
... Protection Settings, select the disk for which you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you use...
... Protection Settings, select the disk for which you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you use...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
Page 7
...; Upgrade or replace components of your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. and software issues. 2. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set...
...; Upgrade or replace components of your computer. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. and software issues. 2. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set...
Getting Started Guide
Page 18
.... Replace the non-powered speakers with powered speakers. Unplug headphones if they are connected to enter the on-screen display (OSD) and ensure that audio is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to your ISP, and start automatically. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Ensure...
.... Replace the non-powered speakers with powered speakers. Unplug headphones if they are connected to enter the on-screen display (OSD) and ensure that audio is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to your ISP, and start automatically. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Ensure...
Getting Started Guide
Page 19
... Internet connection type. Restores the software (if it on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; This is internal, try these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver...
... Internet connection type. Restores the software (if it on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; This is internal, try these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver...
Getting Started Guide
Page 31
... the HP Customer Care Center listed earlier in your area. The HP website has updated software, tips and tricks, answers for many years to come. Thank you for choosing this guide, and a HP Customer Representative will assist you have completely set up your system and turning it , click Start, then click Help and Support). Problems? If you . See what you attempted to upgrade your...
... the HP Customer Care Center listed earlier in your area. The HP website has updated software, tips and tricks, answers for many years to come. Thank you for choosing this guide, and a HP Customer Representative will assist you have completely set up your system and turning it , click Start, then click Help and Support). Problems? If you . See what you attempted to upgrade your...
Troubleshooting & Maintenance Guide
Page 6
....hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. Or, press and hold the Power button on or start Symptom Possible solution Error message: Hard disk drive error. Computer will not turn on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn...
....hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. Or, press and hold the Power button on or start Symptom Possible solution Error message: Hard disk drive error. Computer will not turn on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn...
Troubleshooting & Maintenance Guide
Page 11
... volume. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected powered (active) speakers and that the speakers are connected to your computer (or speaker system). Unplug headphones if they are turned on -screen instructions. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; For Windows 7: 1. Verify...
... volume. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected powered (active) speakers and that the speakers are connected to your computer (or speaker system). Unplug headphones if they are turned on -screen instructions. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; For Windows 7: 1. Verify...
Troubleshooting & Maintenance Guide
Page 12
... Updating device drivers, following procedure to update a driver, or to revert to an earlier version of device you use this table). - Restores the software (if it on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CDROM drives). 4. Click the Driver tab. 6. You can also set restore points manually...
... Updating device drivers, following procedure to update a driver, or to revert to an earlier version of device you use this table). - Restores the software (if it on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CDROM drives). 4. Click the Driver tab. 6. You can also set restore points manually...