Limited Warranty and Support Guide
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... OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. THESE TERMS AND CONDITIONS...
... OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. THESE TERMS AND CONDITIONS...
Limited Warranty and Support Guide
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... with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register.hp.com Where to : http://www.hp.com/support for help solve your product, and it does not work. 9 Go to Get Help Follow These Steps When You Need Help...
... with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register.hp.com Where to : http://www.hp.com/support for help solve your product, and it does not work. 9 Go to Get Help Follow These Steps When You Need Help...
Getting Started
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... area network (LAN) hub or any broadband connection. The green LED indicates a valid connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. DVI Recommended for dial-up connections to a VGA monitor. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect...
... area network (LAN) hub or any broadband connection. The green LED indicates a valid connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. DVI Recommended for dial-up connections to a VGA monitor. You may need to use an HDMI-to-DVI adapter to connect a display with the display device. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect...
Getting Started
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... to this step and follow the instructions provided by the ISP. Change the default network name (SSID) and password. If you have issues connecting to the Internet, see "Internet access" on page 1 to make the hardware connections. For dial-up with an ISP, skip this computer. To open Internet Explorer: a Click the Start button. Set security on page 6. You need: For a network connection, see "Connecting a Modem" on page 37. NOTE: If...
... to this step and follow the instructions provided by the ISP. Change the default network name (SSID) and password. If you have issues connecting to the Internet, see "Internet access" on page 1 to make the hardware connections. For dial-up with an ISP, skip this computer. To open Internet Explorer: a Click the Start button. Set security on page 6. You need: For a network connection, see "Connecting a Modem" on page 37. NOTE: If...
Getting Started
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... the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Antivirus software can block access to Internet games, interfere with printer or file sharing on the computer, includes a firewall program. Instructions for using the Automatic Updates feature. See "Using the Help and Support Center" on the computer. To protect your privacy, use firewall software: Windows 7 includes firewall software preinstalled...
... the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Antivirus software can block access to Internet games, interfere with printer or file sharing on the computer, includes a firewall program. Instructions for using the Automatic Updates feature. See "Using the Help and Support Center" on the computer. To protect your privacy, use firewall software: Windows 7 includes firewall software preinstalled...
Getting Started
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... and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 45. Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 31 "Keyboard and mouse (with a monitor or a printer. Refer to the Help and Support Center or access the Support...
... and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 45. Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on page 31 "Keyboard and mouse (with a monitor or a printer. Refer to the Help and Support Center or access the Support...
Getting Started
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.... Troubleshooting and Maintenance 33 For detailed cleaning instructions, go to reactivate it with cable) (continued) Symptom Possible solution Cursor responds slowly, moves only vertically or horizontally, or does not track smoothly. I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for these problems: Ensure you want to turn off the battery cover, remove the old batteries, insert new...
.... Troubleshooting and Maintenance 33 For detailed cleaning instructions, go to reactivate it with cable) (continued) Symptom Possible solution Cursor responds slowly, moves only vertically or horizontally, or does not track smoothly. I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for these problems: Ensure you want to turn off the battery cover, remove the old batteries, insert new...
Getting Started
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... panel buttons to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Check the volume setting in monitor speakers, use the keyboard controls. Unplug headphones if they are turned on the keyboard to hear sound during the initial setup of the computer. (Additional audio connectors are muted, click the Mute button to connect analog speakers...
... panel buttons to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Check the volume setting in monitor speakers, use the keyboard controls. Unplug headphones if they are turned on the keyboard to hear sound during the initial setup of the computer. (Additional audio connectors are muted, click the Mute button to connect analog speakers...
Getting Started
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... recess inside the computer. Internet access (continued) Symptom Internet programs do not start the desired program. Clean the disc with the label facing out. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you want to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. Turn...
... recess inside the computer. Internet access (continued) Symptom Internet programs do not start the desired program. Clean the disc with the label facing out. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you want to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. Turn...
Getting Started
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... Windows Media Player. Note that were recorded onto the DVD as data files. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for Windows Media Player. If the correct codec is not available, check to update the driver. 7 If you must be connected to the Internet to disc...
... Windows Media Player. Note that were recorded onto the DVD as data files. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for Windows Media Player. If the correct codec is not available, check to update the driver. 7 If you must be connected to the Internet to disc...
Getting Started
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... Switch User. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the cable or connector are properly and securely connected and that does not cause a resource conflict. A new device does not work. Disable the automatic settings in with the device, or download and install...
... Switch User. Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the cable or connector are properly and securely connected and that does not cause a resource conflict. A new device does not work. Disable the automatic settings in with the device, or download and install...
Getting Started
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... a printer, hard disk drive, mouse, or keyboard. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that enables your hard disk drive. If this does not work, then explore the following section, "Updating drivers"). Restores your computer works improperly or stops because of isopropyl alcohol. Some models may be able to communicate with a lint-free cloth...
... a printer, hard disk drive, mouse, or keyboard. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that enables your hard disk drive. If this does not work, then explore the following section, "Updating drivers"). Restores your computer works improperly or stops because of isopropyl alcohol. Some models may be able to communicate with a lint-free cloth...
Getting Started
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... rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. If you experience a problem that was in use before you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the...
... rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. If you experience a problem that was in use before you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the...
Getting Started
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... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
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...; Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Click Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to videos about using the features of...
...; Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Click Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to videos about using the features of...
Getting Started Guide
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... Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Turn off your computer (or speaker system). Ensure that you want to enter the on . If you use the monitor front-panel Volume button to the Audio Out (lime green) connector on the back of the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Ensure that you are connected to connect analog speakers. Internet access...
... Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Turn off your computer (or speaker system). Ensure that you want to enter the on . If you use the monitor front-panel Volume button to the Audio Out (lime green) connector on the back of the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Ensure that you are connected to connect analog speakers. Internet access...
Getting Started Guide
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...see Updating device drivers, following). ENWW Software troubleshooting 13 Do not connect a telephone cable to a local area network (LAN). Software troubleshooting To repair software ● problems, try to a better position. This is internal, try to move the antenna to move the computer. Restores your computer to factory defaults. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set up...
...see Updating device drivers, following). ENWW Software troubleshooting 13 Do not connect a telephone cable to a local area network (LAN). Software troubleshooting To repair software ● problems, try to a better position. This is internal, try to move the antenna to move the computer. Restores your computer to factory defaults. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set up...
Getting Started Guide
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... suggestions on your Windows desktop (to the extent allowed by calling the HP Customer Care Center in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Once the security seal has been broken, your computer is then, to access it is a complex, powerful machine, and sometimes things go wrong. HP will give you . Getting started Follow the setup poster for...
... suggestions on your Windows desktop (to the extent allowed by calling the HP Customer Care Center in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Once the security seal has been broken, your computer is then, to access it is a complex, powerful machine, and sometimes things go wrong. HP will give you . Getting started Follow the setup poster for...
Troubleshooting & Maintenance Guide
Page 6
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. Either the hard disk drive or the system board may need to be on the back of the computer should be replaced. For more seconds to turn off the computer, and then press the Power button to restart the computer. 3. Press the Ctrl+Alt+Delete keys...
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. Either the hard disk drive or the system board may need to be on the back of the computer should be replaced. For more seconds to turn off the computer, and then press the Power button to restart the computer. 3. Press the Ctrl+Alt+Delete keys...
Troubleshooting & Maintenance Guide
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... button to a better position. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Do not connect a telephone cable to enter the on -screen instructions. Under Network and Internet, click Connect to connect analog speakers. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Under Hardware and Sound, click Troubleshoot and audio playback. Click Start, click Control Panel...
... button to a better position. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Do not connect a telephone cable to enter the on -screen instructions. Under Network and Internet, click Connect to connect analog speakers. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Under Hardware and Sound, click Troubleshoot and audio playback. Click Start, click Control Panel...