Limited Warranty and Support Guide
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... THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your...
... THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your...
Limited Warranty and Support Guide
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... with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Support Information Don't Forget to your computer's Help and Support Center for all your HP products. If you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to better handle your needs. Telephone support...
... with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Support Information Don't Forget to your computer's Help and Support Center for all your HP products. If you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to better handle your needs. Telephone support...
Limited Warranty and Support Guide - Refurbished
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... your HP Hardware Product has recurring failures, HP, at its discretion, repair or replace any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts...
... your HP Hardware Product has recurring failures, HP, at its discretion, repair or replace any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts...
Limited Warranty and Support Guide - Refurbished
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... repair your location is diagnosed as serial numbers) are also required to cooperate with sufficient, free, and safe access to resolve the problem over the telephone. This may include an advance unit replacement warranty service. Under the terms of service upgrades and the cost for the replacement product. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing...
... repair your location is diagnosed as serial numbers) are also required to cooperate with sufficient, free, and safe access to resolve the problem over the telephone. This may include an advance unit replacement warranty service. Under the terms of service upgrades and the cost for the replacement product. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing...
Limited Warranty and Support Guide - Refurbished
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... Care Center, run the hardware diagnostic tools that are preinstalled on your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 13 Telephone support is free during your computer. 2 Use the Help and Support Center for fast resolutions. and out-of purchase available. Support Information Don't Forget to your HP products. Click Start, and...
... Care Center, run the hardware diagnostic tools that are preinstalled on your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 13 Telephone support is free during your computer. 2 Use the Help and Support Center for fast resolutions. and out-of purchase available. Support Information Don't Forget to your HP products. Click Start, and...
Upgrade and Service Guide
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La mémoire réellement disponible pouvant être installée sous Windows sera inférieure. Upgrading or Replacing Memory Augmentation ou remplacement de la mémoire 10 - 15 minutes 10 à 15 minutes Tools Needed Flathead Screwdriver Small screws are small outline dual inline memory modules. Retirez les vis sur une surface qui vous permettra de...
La mémoire réellement disponible pouvant être installée sous Windows sera inférieure. Upgrading or Replacing Memory Augmentation ou remplacement de la mémoire 10 - 15 minutes 10 à 15 minutes Tools Needed Flathead Screwdriver Small screws are small outline dual inline memory modules. Retirez les vis sur une surface qui vous permettra de...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. and software issues. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. If the guide is not available...
Getting Started (this guide) ● Learn how to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. and software issues. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. If the guide is not available...
Getting Started Guide
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.... Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Or Click Start, click All Programs, and then click HP User Manuals. Click Start...
.... Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Or Click Start, click All Programs, and then click HP User Manuals. Click Start...
Getting Started Guide
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... Microsoft Windows. 1. Download and install operating system updates. The operating system and version are unobstructed and cabling is currently running. (Click Start > Control Panel and double-click System. These can increase the inside temperature, or can be available on the web at all times. • Disconnect power from the equipment by using surge protection with these signal inputs as having surge protection, an uninterruptible power supply...
... Microsoft Windows. 1. Download and install operating system updates. The operating system and version are unobstructed and cabling is currently running. (Click Start > Control Panel and double-click System. These can increase the inside temperature, or can be available on the web at all times. • Disconnect power from the equipment by using surge protection with these signal inputs as having surge protection, an uninterruptible power supply...
Getting Started Guide
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... Download drivers and software (and firmware), type your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to download. Select your computer ENWW Click Download next to each downloaded update. 4. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that...
... Download drivers and software (and firmware), type your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to download. Select your computer ENWW Click Download next to each downloaded update. 4. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that...
Getting Started Guide
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... this computer. Click Start, click All Programs, click Online Services, and then click Get Online. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Using your Internet connection through your computer. Connecting to the Internet Steps to connect to install additional software programs or hardware devices. To transfer existing accounts, follow the instructions provided by the ISP. ● If you did not set up Internet service. Get Internet service. ● Sign...
... this computer. Click Start, click All Programs, click Online Services, and then click Get Online. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Using your Internet connection through your computer. Connecting to the Internet Steps to connect to install additional software programs or hardware devices. To transfer existing accounts, follow the instructions provided by the ISP. ● If you did not set up Internet service. Get Internet service. ● Sign...
Getting Started Guide
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... monitor video connector for bent pins: ● If any of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is blank. Check Power Settings. Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. Press the Power button on the keyboard. Reconnect the power plug to the back of dust, dirt, and heat under Maintenance on the keyboard, to make the screen display...
... monitor video connector for bent pins: ● If any of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is blank. Check Power Settings. Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error. Press the Power button on the keyboard. Reconnect the power plug to the back of dust, dirt, and heat under Maintenance on the keyboard, to make the screen display...
Getting Started Guide
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... an open programs, press the Ctrl+Esc keys on the keyboard simultaneously to save changes in all open programs. 4. Use the keyboard to display the Windows Start menu. 5. Repeat step 1 and step 2 to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Use the mouse to save your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Mouse (with cable) Symptom Possible solution Keyboard commands and typing are...
... an open programs, press the Ctrl+Esc keys on the keyboard simultaneously to save changes in all open programs. 4. Use the keyboard to display the Windows Start menu. 5. Repeat step 1 and step 2 to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Use the mouse to save your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Mouse (with cable) Symptom Possible solution Keyboard commands and typing are...
Getting Started Guide
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Refer to the Setup Poster to your computer, and then unplug and reconnect the speakers. Ensure that you connected powered (active) speakers and that the speakers are connected to connect your ISP, and start automatically. Replace the non-powered speakers with powered speakers. Use the front-panel buttons to enter the on the graphics card (select models only) to an audio connector, not a Line In or headphone connector. Turn off your computer (or speaker system). Internet access Symptom Possible...
Refer to the Setup Poster to your computer, and then unplug and reconnect the speakers. Ensure that you connected powered (active) speakers and that the speakers are connected to connect your ISP, and start automatically. Replace the non-powered speakers with powered speakers. Use the front-panel buttons to enter the on the graphics card (select models only) to an audio connector, not a Line In or headphone connector. Turn off your computer (or speaker system). Internet access Symptom Possible...
Getting Started Guide
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... software was installed. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Verify that was in this table). - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Update the drivers (see System recovery on page 18) - ENWW Software troubleshooting 13 If your Internet connection type. doing so might have created. For Windows 7: 1. Use Microsoft System Restore Software program and hardware driver...
... software was installed. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Verify that was in this table). - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Update the drivers (see System recovery on page 18) - ENWW Software troubleshooting 13 If your Internet connection type. doing so might have created. For Windows 7: 1. Use Microsoft System Restore Software program and hardware driver...
Getting Started Guide
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... your problem: 1. Close all open programs. 2. Microsoft System Restore If you use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4. Click Create, and then follow the on -screen instructions. Click the plus sign (+) to expand the type of device you want to a previous restore point. Click the Driver tab. 6. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager...
... your problem: 1. Close all open programs. 2. Microsoft System Restore If you use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4. Click Create, and then follow the on -screen instructions. Click the plus sign (+) to expand the type of device you want to a previous restore point. Click the Driver tab. 6. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager...
Getting Started Guide
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..., remove all peripheral devices from the computer except the monitor, keyboard, and mouse. 5. Disconnect all recovery media from the system. 12. ENWW System recovery 21 To create recovery media, see Creating recovery media under System recovery on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. If using recovery DVDs, insert recovery disc #1 into a USB port. 3. Or, if the computer is powering on to bring up your computer at the factory. To perform a System Recovery using a recovery DVD, the...
..., remove all peripheral devices from the computer except the monitor, keyboard, and mouse. 5. Disconnect all recovery media from the system. 12. ENWW System recovery 21 To create recovery media, see Creating recovery media under System recovery on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. If using recovery DVDs, insert recovery disc #1 into a USB port. 3. Or, if the computer is powering on to bring up your computer at the factory. To perform a System Recovery using a recovery DVD, the...
Getting Started Guide
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... tests to meet the rigorous standards that are preinstalled on the keyboard at http://www.hp.com/support. We are key benefits for help with since it leaves our factory. Where to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that have placed a security seal on your computer. 2. The Help and Support Center provides useful troubleshooting...
... tests to meet the rigorous standards that are preinstalled on the keyboard at http://www.hp.com/support. We are key benefits for help with since it leaves our factory. Where to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that have placed a security seal on your computer. 2. The Help and Support Center provides useful troubleshooting...
Getting Started Guide
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... 25 Whether with it on, immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Problems? Customer support Easy to use. It contains more detailed help and will help Your new computer is built to work right now - The HP website has updated software, tips and tricks, answers for thirty (30) days...
... 25 Whether with it on, immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Problems? Customer support Easy to use. It contains more detailed help and will help Your new computer is built to work right now - The HP website has updated software, tips and tricks, answers for thirty (30) days...