User Guide
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...52 Share the device on a locally shared network 52 Uninstall and reinstall the software 53 8 Maintain and troubleshoot Supported ink cartridges ...56 Replace the ink cartridges ...56 Maintain the printheads ...57 Check printhead health ...58 Print the print quality diagnostic page 58 Align the printheads... ...60 Clean the printheads ...60 Clean the printhead contacts manually 60 Replace the printheads ...63 Store printing supplies ...64 Store ink cartridges ...65 Store printheads ...65 Clean the device ...65 Clean the scanner glass 65 Clean the exterior ...66 Troubleshooting tips and...
...52 Share the device on a locally shared network 52 Uninstall and reinstall the software 53 8 Maintain and troubleshoot Supported ink cartridges ...56 Replace the ink cartridges ...56 Maintain the printheads ...57 Check printhead health ...58 Print the print quality diagnostic page 58 Align the printheads... ...60 Clean the printheads ...60 Clean the printhead contacts manually 60 Replace the printheads ...63 Store printing supplies ...64 Store ink cartridges ...65 Store printheads ...65 Clean the device ...65 Clean the scanner glass 65 Clean the exterior ...66 Troubleshooting tips and...
User Guide
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... Software installation suggestions 82 Clear jams ...83 Clear a jam in the device 83 Tips for avoiding jams ...85 A HP supplies and accessories Order printing supplies online 86 Accessories ...86 Supplies ...86 Ink cartridges ...86 Printheads ...87 HP media ...87 B Support and warranty Hewlett-Packard limited warranty statement 89 Obtain electronic support ...90 Obtain...
... Software installation suggestions 82 Clear jams ...83 Clear a jam in the device 83 Tips for avoiding jams ...85 A HP supplies and accessories Order printing supplies online 86 Accessories ...86 Supplies ...86 Ink cartridges ...86 Printheads ...87 HP media ...87 B Support and warranty Hewlett-Packard limited warranty statement 89 Obtain electronic support ...90 Obtain...
User Guide
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Contents Prepare the device for shipment 95 Remove the ink cartridges and printheads before shipment 95 Remove the control-panel faceplate 96 Pack the device ...97 C Device specifications Physical specifications ...99 Product features and...conformity ...106 Environmental product stewardship program 107 Paper use ...107 Plastics ...107 Material safety data sheets 107 Product restricted material 107 Recycling program ...107 HP inkjet supplies recycling program 107 Disposal of waste equipment by users in private households in the European Union ....108 Energy consumption ...108 Index...109 5
Contents Prepare the device for shipment 95 Remove the ink cartridges and printheads before shipment 95 Remove the control-panel faceplate 96 Pack the device ...97 C Device specifications Physical specifications ...99 Product features and...conformity ...106 Environmental product stewardship program 107 Paper use ...107 Plastics ...107 Material safety data sheets 107 Product restricted material 107 Recycling program ...107 HP inkjet supplies recycling program 107 Disposal of waste equipment by users in private households in the European Union ....108 Energy consumption ...108 Index...109 5
User Guide
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... buttons and lights • Connection information Understand the device parts 7 www.hp.com/support www.hp.com Lists information to improve the print quality of your printouts. Provide the latest printer software, and product and support information. During the warranty period, this support...) Resource Print quality diagnostic page HP Web sites HP telephone support HP photo and imaging software help Description Location • Serial number • Firmware version number • Number of pages printed from the trays and accessories • Ink levels • Printhead health status...
... buttons and lights • Connection information Understand the device parts 7 www.hp.com/support www.hp.com Lists information to improve the print quality of your printouts. Provide the latest printer software, and product and support information. During the warranty period, this support...) Resource Print quality diagnostic page HP Web sites HP telephone support HP photo and imaging software help Description Location • Serial number • Firmware version number • Number of pages printed from the trays and accessories • Ink levels • Printhead health status...
User Guide
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Chapter 1 Front view 1 Scanner lid 2 Scanner glass 3 Control panel 4 Display 5 Length/width guides 6 Input tray 7 Output tray extension 8 Output tray Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 8 Get started
Chapter 1 Front view 1 Scanner lid 2 Scanner glass 3 Control panel 4 Display 5 Length/width guides 6 Input tray 7 Output tray extension 8 Output tray Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 8 Get started
User Guide
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... device failure. Write down the error code, and then go to HP Instant Support to continue printing. For more about possible causes for the message. At the control panel, press the menu button for example, Copy Menu). 2. To change , use one of the following methods: • Press a control-panel button, ...change the device settings from the control panel (such as adding media or clearing a media jam. If a critical error persists, service is CYAN INK LOW. In most situations, this action solves the problem. Critical error messages Critical error messages inform you cannot see Use the...
... device failure. Write down the error code, and then go to HP Instant Support to continue printing. For more about possible causes for the message. At the control panel, press the menu button for example, Copy Menu). 2. To change , use one of the following methods: • Press a control-panel button, ...change the device settings from the control panel (such as adding media or clearing a media jam. If a critical error persists, service is CYAN INK LOW. In most situations, this action solves the problem. Critical error messages Critical error messages inform you cannot see Use the...
User Guide
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Regardless, the entry point serves as checking the ink levels for the ink cartridges. Do one HP device installed, select the tab with a particular feature, then the icon for that feature does not appear in the HP Photosmart Studio software vary depending on the devices you can scan, import documents, and ...the Dock. The software is customized to show icons that came with the selected device. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, ...
Regardless, the entry point serves as checking the ink levels for the ink cartridges. Do one HP device installed, select the tab with a particular feature, then the icon for that feature does not appear in the HP Photosmart Studio software vary depending on the devices you can scan, import documents, and ...the Dock. The software is customized to show icons that came with the selected device. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, ...
User Guide
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.... Allowing wet media to stack up . Select print media 19 • Media that is heavily textured, embossed, or does not accept ink well • Media that is supported by the device. • If your application supports custom-sized media, set the media size in... Tray 2 and the duplexer are sharply creased. • Load envelopes with thick, irregular, or curled edges, or areas that the ink dries completely before printing the document. Understand specifications for supported media Use the Understand supported sizes and Understand supported media types and weights tables...
.... Allowing wet media to stack up . Select print media 19 • Media that is heavily textured, embossed, or does not accept ink well • Media that is supported by the device. • If your application supports custom-sized media, set the media size in... Tray 2 and the duplexer are sharply creased. • Load envelopes with thick, irregular, or curled edges, or areas that the ink dries completely before printing the document. Understand specifications for supported media Use the Understand supported sizes and Understand supported media types and weights tables...
User Guide
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...; You can print on both sides of the media, the device holds the media and pauses while the ink dries. For more information, see Guidelines for supported media. • Specify two-sided printing options in your...Load the appropriate media. Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one side of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or ... Setup, Properties, or Preferences. 3. See the graphics in the printer driver. • Do not print on both sides (duplexing) 31
...; You can print on both sides of the media, the device holds the media and pauses while the ink dries. For more information, see Guidelines for supported media. • Specify two-sided printing options in your...Load the appropriate media. Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one side of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or ... Setup, Properties, or Preferences. 3. See the graphics in the printer driver. • Do not print on both sides (duplexing) 31
User Guide
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...) Premium Photo NOTE: Copy functions can also be lower quality. The Fast setting uses less ink and extends the life of the Normal setting, but the graphics might be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). Refer to the following table to determine which paper type...
...) Premium Photo NOTE: Copy functions can also be lower quality. The Fast setting uses less ink and extends the life of the Normal setting, but the graphics might be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). Refer to the following table to determine which paper type...
User Guide
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... of jobs that you want to do the following information.... Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to perform. Administer the device This section provides information about the status of ink cartridges and printheads. Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Obtain information about administering...
... of jobs that you want to do the following information.... Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to perform. Administer the device This section provides information about the status of ink cartridges and printheads. Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Obtain information about administering...
User Guide
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.../regions. • Cartridge Details: Shows order numbers and expiration dates of the installed ink cartridges. Telephone numbers are an estimate only. Printer Information: Provides a link to Printer Model Name and then click Display Printer Toolbox. Open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click...
.../regions. • Cartridge Details: Shows order numbers and expiration dates of the installed ink cartridges. Telephone numbers are an estimate only. Printer Information: Provides a link to Printer Model Name and then click Display Printer Toolbox. Open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click...
User Guide
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...-test diagnostic page of the device. This page contains information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. 46 Configure and manage For more information, see Understand the self-test... device and click Launch Utility. For more information, see Calibrate the linefeed. Select HP, select Utilities, and then select HP Printer Selector. 4. Select Library, and then select Printers. 3. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about ...
...-test diagnostic page of the device. This page contains information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. 46 Configure and manage For more information, see Understand the self-test... device and click Launch Utility. For more information, see Calibrate the linefeed. Select HP, select Utilities, and then select HP Printer Selector. 4. Select Library, and then select Printers. 3. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about ...
User Guide
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...to go directly to HP Instant Support Toolbox (Windows): Click the Information tab, and then click HP Instant Support. To gain access to the download section of the HP Web site. • Managing ink and media usage (myPrintMileage): Helps you use HP Instant Support, detailed device... there is sent to HP. A message appears on the HP Instant Support homepage; Printer Settings panel Trays Configuration: Set the default media type and size for the printer driver. This page contains information about the model and serial number. HP Instant Support HP Instant Support is a ...
...to go directly to HP Instant Support Toolbox (Windows): Click the Information tab, and then click HP Instant Support. To gain access to the download section of the HP Web site. • Managing ink and media usage (myPrintMileage): Helps you use HP Instant Support, detailed device... there is sent to HP. A message appears on the HP Instant Support homepage; Printer Settings panel Trays Configuration: Set the default media type and size for the printer driver. This page contains information about the model and serial number. HP Instant Support HP Instant Support is a ...
User Guide
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...self-test diagnostic page also contains a log of ink To gain access to myPrintMileage • Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose... the device you can see the print analysis, such as the amount of ink you have the following: • Internet connection • Device connected On...
...self-test diagnostic page also contains a log of ink To gain access to myPrintMileage • Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose... the device you can see the print analysis, such as the amount of ink you have the following: • Internet connection • Device connected On...
User Guide
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...warranty dates of pages printed from the tray. 2. If the status is often useful to replaced. Understand the self-test diagnostic page 49 NOTE: The ink levels shown are : good, fair, and replace. If the status is 'replace,' then the printhead should be replaced, as the device will not... function until it is 'fair,' then the print quality must be monitored, but the printhead does not need to call HP, it is. 4. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), and the number of the ...
...warranty dates of pages printed from the tray. 2. If the status is often useful to replaced. Understand the self-test diagnostic page 49 NOTE: The ink levels shown are : good, fair, and replace. If the status is 'replace,' then the printhead should be replaced, as the device will not... function until it is 'fair,' then the print quality must be monitored, but the printhead does not need to call HP, it is. 4. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), and the number of the ...
User Guide
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..., click Supply Info from the Toolbox (Windows) or the HP Printer Utility (Mac OS). For more information, see Understand the self-test diagnostic page .) You can check the estimated ink levels from the Information and Support panel, and then click Retail Supplies Information. NOTE: Ink from the cartridges is used in the printing process...
..., click Supply Info from the Toolbox (Windows) or the HP Printer Utility (Mac OS). For more information, see Understand the self-test diagnostic page .) You can check the estimated ink levels from the Information and Support panel, and then click Retail Supplies Information. NOTE: Ink from the cartridges is used in the printing process...
User Guide
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.... Maintain the printheads 57 Do not remove a cartridge from its package, install it right away. To replace the ink cartridges 1. Remove the new ink cartridge from the device for long periods of time. Align the cartridge with your thumb and forefinger and pulling it ...between your device, see Supplies. Close the ink cartridge cover. NOTE: The ink levels shown are missing from printouts, ink nozzles might be clogged and you . 3. After removing a cartridge from its package. 4. Remove the ink cartridge that requires replacement by grasping it firmly toward ...
.... Maintain the printheads 57 Do not remove a cartridge from its package, install it right away. To replace the ink cartridges 1. Remove the new ink cartridge from the device for long periods of time. Align the cartridge with your thumb and forefinger and pulling it ...between your device, see Supplies. Close the ink cartridge cover. NOTE: The ink levels shown are missing from printouts, ink nozzles might be clogged and you . 3. After removing a cartridge from its package. 4. Remove the ink cartridge that requires replacement by grasping it firmly toward ...
User Guide
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... the HP Printer Utility. Print the print quality diagnostic page on a clean sheet of the printheads. For more information, see Open the Toolbox. For more information, see Check printhead health. 2. Manually clean the printhead contacts. You can also view the ink level information...diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. Check the health of white paper. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. Chapter 8 When the ...
... the HP Printer Utility. Print the print quality diagnostic page on a clean sheet of the printheads. For more information, see Open the Toolbox. For more information, see Check printhead health. 2. Manually clean the printhead contacts. You can also view the ink level information...diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. Check the health of white paper. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. Chapter 8 When the ...
User Guide
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... the printheads Whenever you can start the alignment process manually. • Control panel: Press the Setup button, select Tools, select Align Printer, and then press OK. Press OK when the alignment is done to ensure the best print quality. For more information, see Calibrate the...8226; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the tray, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are pointing, calibrate the linefeed.
... the printheads Whenever you can start the alignment process manually. • Control panel: Press the Setup button, select Tools, select Align Printer, and then press OK. Press OK when the alignment is done to ensure the best print quality. For more information, see Calibrate the...8226; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the tray, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are pointing, calibrate the linefeed.