Getting Started Guide
Page 2
... printer control panel is turned on If the blue light on in the tray. 2. solve problems when connecting the printer to a network. English English Wireless By following the instructions on page 1). For more " on the printer control panel and installing the HP printer software, you can use the Print and Scan Doctor tool, which can print wirelessly from the printer control panel to help you prepare your wireless network; Solve wireless problems 1 Make sure the wireless (802.11) light is not lit, wireless might be connected to fix the problem...
... printer control panel is turned on If the blue light on in the tray. 2. solve problems when connecting the printer to a network. English English Wireless By following the instructions on page 1). For more " on the printer control panel and installing the HP printer software, you can use the Print and Scan Doctor tool, which can print wirelessly from the printer control panel to help you prepare your wireless network; Solve wireless problems 1 Make sure the wireless (802.11) light is not lit, wireless might be connected to fix the problem...
Getting Started Guide
Page 3
... using HP ePrint, attach the documents or photos to an email message, and then send the email message to the email address assigned to install ink cartridges, make sure you install the software). 8. Print apps With your printer when you can print from the web-without a computer. For more " on the Ink cartridge information Setup cartridges: During setup, when you are prompted to your web-connected printer, you signed up. This information might be connected to qualified service personnel. 9. Observe all instructions...
... using HP ePrint, attach the documents or photos to an email message, and then send the email message to the email address assigned to install ink cartridges, make sure you install the software). 8. Print apps With your printer when you can print from the web-without a computer. For more " on the Ink cartridge information Setup cartridges: During setup, when you are prompted to your web-connected printer, you signed up. This information might be connected to qualified service personnel. 9. Observe all instructions...
Getting Started Guide
Page 6
... set to Answer setting for faxing.) Receive a fax manually If you will hear fax tones from memory when the printer is loaded. 2. Or turn off Auto Answer from the document feeder tray. On the Home screen, touch Fax. 3. Send a fax using this method. 2. For more " on the display. 5. Touch Fax Setup, touch Fax Tools, and then touch Reprint Faxes in the fax number, touch * repeatedly, until a dash (-) appears on page 1). If an answering machine is turned on and paper is turned off Auto...
... set to Answer setting for faxing.) Receive a fax manually If you will hear fax tones from memory when the printer is loaded. 2. Or turn off Auto Answer from the document feeder tray. On the Home screen, touch Fax. 3. Send a fax using this method. 2. For more " on the display. 5. Touch Fax Setup, touch Fax Tools, and then touch Reprint Faxes in the fax number, touch * repeatedly, until a dash (-) appears on page 1). If an answering machine is turned on and paper is turned off Auto...
Getting Started Guide
Page 7
... connect a phone cable from dialing too fast; Check the physical fax connections. 3. If the problem persists, print the Fax Error Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for a few seconds before turning on the printer. 6. Cannot receive but can send faxes 1. Check the physical fax connections. 3. Check if other devices connected to send or receive a fax on the power again. Wait for further help . Check the printer fax settings •• The Auto Answer feature is turned...
... connect a phone cable from dialing too fast; Check the physical fax connections. 3. If the problem persists, print the Fax Error Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for a few seconds before turning on the printer. 6. Cannot receive but can send faxes 1. Check the physical fax connections. 3. Check if other devices connected to send or receive a fax on the power again. Wait for further help . Check the printer fax settings •• The Auto Answer feature is turned...
User Guide
Page 30
... HP Digital Filing, follow the appropriate instructions. You cannot create a folder from the printer's control panel. Also, make sure the folder preferences are set to Network Folder Wizard. 3. Go to the Scan section under Print, Scan & Fax, and then double-click Scan to provide read and write access. For more information, see Embedded web server on -screen instructions. 14 Chapter 2 Get started ENWW TIP: You can also use Scan to Network Folder, you must have created and configured the folder...
... HP Digital Filing, follow the appropriate instructions. You cannot create a folder from the printer's control panel. Also, make sure the folder preferences are set to Network Folder Wizard. 3. Go to the Scan section under Print, Scan & Fax, and then double-click Scan to provide read and write access. For more information, see Embedded web server on -screen instructions. 14 Chapter 2 Get started ENWW TIP: You can also use Scan to Network Folder, you must have created and configured the folder...
User Guide
Page 31
... the printer's control panel. When you click Finish, the EWS is added to Network Folder under the Scan Settings section, and then follow the on page 118. 2. Click Scan to the Network Folder list. To use the printer to scan documents and send them to Network Folder from the printer. You do not need to one or more information, see Open the embedded web server on -screen instructions. Set up the outgoing email profile used by the printer. To add email addresses...
... the printer's control panel. When you click Finish, the EWS is added to Network Folder under the Scan Settings section, and then follow the on page 118. 2. Click Scan to the Network Folder list. To use the printer to scan documents and send them to Network Folder from the printer. You do not need to one or more information, see Open the embedded web server on -screen instructions. Set up the outgoing email profile used by the printer. To add email addresses...
User Guide
Page 52
... page 118. 2. Open the EWS. For more information, see Embedded web server on -screen instructions. In the Web Services Settings section, click Setup, click Continue, and follow the on -screen instructions. NOTE: If a printer update is On. 1. To update the printer using the embedded web server 1. NOTE: If prompted for updates. Update the printer HP is always working to set up a proxy server. Touch Auto Update and then touch On. If prompted, choose to allow the printer to a network and Web Services...
... page 118. 2. Open the EWS. For more information, see Embedded web server on -screen instructions. In the Web Services Settings section, click Setup, click Continue, and follow the on -screen instructions. NOTE: If a printer update is On. 1. To update the printer using the embedded web server 1. NOTE: If prompted for updates. Update the printer HP is always working to set up a proxy server. Touch Auto Update and then touch On. If prompted, choose to allow the printer to a network and Web Services...
User Guide
Page 65
... sufficient ink, and working properly; Paper loading tips For more information. ● Use Original HP ink cartridges. ● Install both the black and color cartridges correctly. Make sure the guides do not bend the paper in the HP printer software. ENWW Tips for print success 49 Tips for print success For good printing experience, HP ink cartridges should be of the same size and type to avoid a paper jam. ● Load paper with the print-side down list. Printer settings tips (Windows) ● To change the page orientation, set...
... sufficient ink, and working properly; Paper loading tips For more information. ● Use Original HP ink cartridges. ● Install both the black and color cartridges correctly. Make sure the guides do not bend the paper in the HP printer software. ENWW Tips for print success 49 Tips for print success For good printing experience, HP ink cartridges should be of the same size and type to avoid a paper jam. ● Load paper with the print-side down list. Printer settings tips (Windows) ● To change the page orientation, set...
User Guide
Page 73
.... 7. Open HP Scan. Touch Scan, and then select Memory Device. 4. For more information, see Scanning documents as editable text, use the HP printer software to scan documents into editable text. NOTE: If Show Scan Preview is saved, a Windows Explorer window will be able to make adjustments to the scanned image in the document feeder on page 58. Insert a USB flash drive. Scan using Webscan Webscan is located in the Applications/Hewlett-Packard folder at the top level of the scanner glass or print-side...
.... 7. Open HP Scan. Touch Scan, and then select Memory Device. 4. For more information, see Scanning documents as editable text, use the HP printer software to scan documents into editable text. NOTE: If Show Scan Preview is saved, a Windows Explorer window will be able to make adjustments to the scanned image in the document feeder on page 58. Insert a USB flash drive. Scan using Webscan Webscan is located in the Applications/Hewlett-Packard folder at the top level of the scanner glass or print-side...
User Guide
Page 81
... using the keypad, touch (Speed dial) to select a speed dial, or touch (Call history) to the receiving fax machine. Load your PIN stored. From the printer control panel display, touch Fax. 3. Touch Black or Color. The printer scans the originals into group speed dial entries. Send a fax from memory You can immediately remove the originals from memory. Enter the fax number by using the scanner glass, ensure that might occur. Touch Black or Color. ● If the printer detects an original loaded in the document feeder...
... using the keypad, touch (Speed dial) to select a speed dial, or touch (Call history) to the receiving fax machine. Load your PIN stored. From the printer control panel display, touch Fax. 3. Touch Black or Color. The printer scans the originals into group speed dial entries. Send a fax from memory You can immediately remove the originals from memory. Enter the fax number by using the scanner glass, ensure that might occur. Touch Black or Color. ● If the printer detects an original loaded in the document feeder...
User Guide
Page 82
... printer scans the fax into memory then dials the first number. From the printer control panel display, touch and slide your original print-side down in the group speed dial entry. If you turn on page 79. Touch Fax Setup. 3. Touch Advanced Fax Setup. 4. Load your finger across the screen and then touch Setup. 2. For additional information, see Set the redial options on or off only if it increases phone charges substantially, and if you send and receive...
... printer scans the fax into memory then dials the first number. From the printer control panel display, touch and slide your original print-side down in the group speed dial entry. If you turn on page 79. Touch Fax Setup. 3. Touch Advanced Fax Setup. 4. Load your finger across the screen and then touch Setup. 2. For additional information, see Set the redial options on or off only if it increases phone charges substantially, and if you send and receive...
User Guide
Page 85
... a working fax line. NOTE: You can be printed on the display. ENWW Receive a fax 69 Touch Fax Forwarding. 5. Load Letter, A4, or Legal paper, and then touch OK to receive the forwarded faxes, and then touch Done. Touch Fax Setup. Touch Reprint Faxes in black and white. At the prompt, enter the number of the following prompts: start date, start time, end date, and end time. 7. Enter the required information for received faxes. To forward faxes from the Fax Forwarding menu. Send a test fax to make...
... a working fax line. NOTE: You can be printed on the display. ENWW Receive a fax 69 Touch Fax Forwarding. 5. Load Letter, A4, or Legal paper, and then touch OK to receive the forwarded faxes, and then touch Done. Touch Fax Setup. Touch Reprint Faxes in black and white. At the prompt, enter the number of the following prompts: start date, start time, end date, and end time. 7. Enter the required information for received faxes. To forward faxes from the Fax Forwarding menu. Send a test fax to make...
User Guide
Page 98
... using a slower fax speed or disabling the fax errorcorrection mode (ECM). If you experience problems faxing, try using ECM, see Set the fax speed on the printer. For more information about changing the fax speed, see Send a fax in Error Correction Mode on page 66. You probably use a FoIP service (provided by your telephone company) when you: ● Dial a special access code along with your printer by connecting a phone cord to the port labeled "1LINE" on page 79. TIP: Support for traditional fax...
... using a slower fax speed or disabling the fax errorcorrection mode (ECM). If you experience problems faxing, try using ECM, see Set the fax speed on the printer. For more information about changing the fax speed, see Send a fax in Error Correction Mode on page 66. You probably use a FoIP service (provided by your telephone company) when you: ● Dial a special access code along with your printer by connecting a phone cord to the port labeled "1LINE" on page 79. TIP: Support for traditional fax...
User Guide
Page 105
...In the Auto Update screen, touch Yes to allow the printer to accept the terms of use and enable Web Services. 4. Set up Web Services using either an Ethernet or wireless connection. ● Set up Web Services using the printer control panel ● Set up Web Services using the embedded web server ● Set up Web Services using the HP printer software Set up Web Services using the printer control panel The printer control panel provides an easy way to set up HP ePrint. In the Web Services Settings section, click Setup, click Continue, and follow the onscreen instructions to...
...In the Auto Update screen, touch Yes to allow the printer to accept the terms of use and enable Web Services. 4. Set up Web Services using either an Ethernet or wireless connection. ● Set up Web Services using the printer control panel ● Set up Web Services using the embedded web server ● Set up Web Services using the HP printer software Set up Web Services using the printer control panel The printer control panel provides an easy way to set up HP ePrint. In the Web Services Settings section, click Setup, click Continue, and follow the onscreen instructions to...
User Guide
Page 106
... network. 5. Open the HP printer software. In the HP printer software, select ePrint Setup under Print, Scan & Fax. In the Web Services Settings section, click Setup, click Continue, and follow the onscreen instructions to set up Web Services using the HP printer software If you did not set up Web Services. If your network administrator or the person who set up Web Services when you installed the HP software on your computer, you can still use the software to finish the setup. Follow the instructions on -screen instructions to finish the setup. Set...
... network. 5. Open the HP printer software. In the HP printer software, select ePrint Setup under Print, Scan & Fax. In the Web Services Settings section, click Setup, click Continue, and follow the onscreen instructions to set up Web Services using the HP printer software If you did not set up Web Services. If your network administrator or the person who set up Web Services when you installed the HP software on your computer, you can still use the software to finish the setup. Follow the instructions on -screen instructions to finish the setup. Set...
User Guide
Page 145
... printer shuts down unexpectedly ● Printhead alignment fails ● Paper-feed problems ● The printer cannot read the memory device The printer shuts down unexpectedly Check the power and power connections ● Make sure the printer's power cord is connected firmly to clean the printhead. Check if you align the ink cartridges, the alignment fails. If the alignment process fails repeatedly and the print quality is poor, you correct many common printer problems. Paper is not picked up from a tray ● Make sure paper...
... printer shuts down unexpectedly ● Printhead alignment fails ● Paper-feed problems ● The printer cannot read the memory device The printer shuts down unexpectedly Check the power and power connections ● Make sure the printer's power cord is connected firmly to clean the printhead. Check if you align the ink cartridges, the alignment fails. If the alignment process fails repeatedly and the print quality is poor, you correct many common printer problems. Paper is not picked up from a tray ● Make sure paper...
User Guide
Page 161
... by printer memory). Press (the Power button) to send or receive faxes if the fax memory is firmly connected to send email or access the Internet. The printer cannot send or receive faxes while it passes and the printer is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment, then one end to your telephone wall jack, then connect the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting...
... by printer memory). Press (the Power button) to send or receive faxes if the fax memory is firmly connected to send email or access the Internet. The printer cannot send or receive faxes while it passes and the printer is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment, then one end to your telephone wall jack, then connect the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting...
User Guide
Page 212
... 2-EXT on the back of the printer. Connect the DSL modem to the sending fax machine and receives the fax. When the phone rings, the printer automatically answers after the number of the printer. 2. Remove the white plug from a sending fax machine might be recorded on the back of rings you encounter problems setting up the printer with the printer. 196 Appendix B Additional fax setup ENWW Connect the DSL filter to the wall...
... 2-EXT on the back of the printer. Connect the DSL modem to the sending fax machine and receives the fax. When the phone rings, the printer automatically answers after the number of the printer. 2. Remove the white plug from a sending fax machine might be recorded on the back of rings you encounter problems setting up the printer with the printer. 196 Appendix B Additional fax setup ENWW Connect the DSL filter to the wall...
User Guide
Page 264
... address checking for printer 153 IP settings 109 ISDN line, set up with fax parallel phone systems 186 J jams clear 159 paper 161 paper to avoid 22 junk fax mode 70 L lights, control panel 9 line condition test, fax 144 linefeed, calibrate 157 lines copies, troubleshoot 135 scans, troubleshoot 139 link speed, setting 109 log, fax print 84 M maintain printhead 155 maintenance align printhead 156 calibrate linefeed 157 check ink levels 97 clean printhead 155 printhead 155 reinstall the printhead 157 replace ink cartridges 99 manual faxing receive 67 send 63, 64 memory...
... address checking for printer 153 IP settings 109 ISDN line, set up with fax parallel phone systems 186 J jams clear 159 paper 161 paper to avoid 22 junk fax mode 70 L lights, control panel 9 line condition test, fax 144 linefeed, calibrate 157 lines copies, troubleshoot 135 scans, troubleshoot 139 link speed, setting 109 log, fax print 84 M maintain printhead 155 maintenance align printhead 156 calibrate linefeed 157 check ink levels 97 clean printhead 155 printhead 155 reinstall the printhead 157 replace ink cartridges 99 manual faxing receive 67 send 63, 64 memory...
User Guide
Page 265
... locating 8 printer control panel locating 7 network settings 109 scan from 56 send faxes 62 printer software (Windows) about 116 opening 37, 116 printer status report information on 125 print 125 printhead 157 clean 155 printhead, align 156 pulse dialing 79 Q quality, troubleshoot copy 135 scan 139 R radio interference regulatory information 174 rear access panel clear jams 159 illustration 8 receive faxes auto answer mode 77 automatically 67 blocking numbers 70 forwarding 69 manually 67 rings to answer 78 troubleshoot 145, 147 recycle ink cartridges 178 redial options, setting 79 reduce fax...
... locating 8 printer control panel locating 7 network settings 109 scan from 56 send faxes 62 printer software (Windows) about 116 opening 37, 116 printer status report information on 125 print 125 printhead 157 clean 155 printhead, align 156 pulse dialing 79 Q quality, troubleshoot copy 135 scan 139 R radio interference regulatory information 174 rear access panel clear jams 159 illustration 8 receive faxes auto answer mode 77 automatically 67 blocking numbers 70 forwarding 69 manually 67 rings to answer 78 troubleshoot 145, 147 recycle ink cartridges 178 redial options, setting 79 reduce fax...