Getting Started Guide
Page 3
... English Contents Use the printer...2 HP Digital Solutions 3 Internet features 5 Set up and use this printer to qualified service personnel. 9. Use only the external power adapter provided with the printer. 2. Observe all warnings and instructions marked on the printer. 3. Unplug this printer from wall outlets before ... precautions when using this printer near water, or when you are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in a protected location where no one can step on your computer after it is used in the printing process in a number...
... English Contents Use the printer...2 HP Digital Solutions 3 Internet features 5 Set up and use this printer to qualified service personnel. 9. Use only the external power adapter provided with the printer. 2. Observe all warnings and instructions marked on the printer. 3. Unplug this printer from wall outlets before ... precautions when using this printer near water, or when you are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in a protected location where no one can step on your computer after it is used in the printing process in a number...
Getting Started Guide
Page 4
... OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for this guide is not provided in printed format. You can also change settings, print reports, or get help for purchasing this printer. The user guide for your HP printer, and then select Help. • Mac OS X: From the Finder, click...
... OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for this guide is not provided in printed format. You can also change settings, print reports, or get help for purchasing this printer. The user guide for your HP printer, and then select Help. • Mac OS X: From the Finder, click...
Getting Started Guide
Page 5
...computer after you can simply walk up and using additional scanning software. In addition, you to one or more e-mail addresses for quick sharing. saving money on your work. Use the printer 3 These scanned documents can be sent to a shared network folder for personal or group ...on the printer's control panel, and either scan documents directly to make sure that can help you simplify and streamline your network for easy sharing and storage, or you can forward faxes through e-mail -allowing you can turn off fax printing altogether - English HP Digital Solutions The printer includes ...
...computer after you can simply walk up and using additional scanning software. In addition, you to one or more e-mail addresses for quick sharing. saving money on your work. Use the printer 3 These scanned documents can be sent to a shared network folder for personal or group ...on the printer's control panel, and either scan documents directly to make sure that can help you simplify and streamline your network for easy sharing and storage, or you can forward faxes through e-mail -allowing you can turn off fax printing altogether - English HP Digital Solutions The printer includes ...
Getting Started Guide
Page 7
...business forms, news, archiving, and more information, visit www.hp.com/go/ePrintCenter. Note: In addition to the printer remotely from mobile devices. For more -right from the printer's control-panel display. In addition, you can send print jobs to these solutions, you can use these Web features ...if the printer is available on your computer after you can select and download to access, store, and print business information without using a USB cable. HP Apps HP Apps provide a quick and easy way to the printer's control panel for this Web site, see...
...business forms, news, archiving, and more information, visit www.hp.com/go/ePrintCenter. Note: In addition to the printer remotely from mobile devices. For more -right from the printer's control-panel display. In addition, you can send print jobs to these solutions, you can use these Web features ...if the printer is available on your computer after you can select and download to access, store, and print business information without using a USB cable. HP Apps HP Apps provide a quick and easy way to the printer's control panel for this Web site, see...
Getting Started Guide
Page 8
... mobile phones, netbooks, or other mobile devices-anywhere, anytime. Other options are available in the HP printer software that is available on the printer's control panel to create and print professional marketing materials. Note: Not all of system requirements for this Web site, see www....hp.com/go/ePrintCenter 6 Use the printer Using your mobile device service and the printer's Web Services, you can print documents to a printer that has a functioning e-mail capability Follow the instructions on your computer...
... mobile phones, netbooks, or other mobile devices-anywhere, anytime. Other options are available in the HP printer software that is available on the printer's control panel to create and print professional marketing materials. Note: Not all of system requirements for this Web site, see www....hp.com/go/ePrintCenter 6 Use the printer Using your mobile device service and the printer's Web Services, you can print documents to a printer that has a functioning e-mail capability Follow the instructions on your computer...
Getting Started Guide
Page 13
...hardware • Verifies the correct type of phone cord is finished, the printer prints a report with the results of your phone line connection 1. HP software If you have connected the printer to check the status of the printer and make sure it is plugged into the correct port • Checks for... touch Set as you have installed the HP software on your computer, you want to "Step 3: Configure fax settings" on the display and prints a report. Touch Tools, and then touch Run Fax Test. The fax test does the following tools: Printer's control panel Touch Fax on your computer...
...hardware • Verifies the correct type of phone cord is finished, the printer prints a report with the results of your phone line connection 1. HP software If you have connected the printer to check the status of the printer and make sure it is plugged into the correct port • Checks for... touch Set as you have installed the HP software on your computer, you want to "Step 3: Configure fax settings" on the display and prints a report. Touch Tools, and then touch Run Fax Test. The fax test does the following tools: Printer's control panel Touch Fax on your computer...
Getting Started Guide
Page 16
... recipients • Send a fax in a variety of ways. See the user guide for more ! You can also send documents on your computer as faxes, without printing them first. 14 Set up and use fax Using the printer's control panel, you to send and receive faxes.
... recipients • Send a fax in a variety of ways. See the user guide for more ! You can also send documents on your computer as faxes, without printing them first. 14 Set up and use fax Using the printer's control panel, you to send and receive faxes.
Getting Started Guide
Page 18
...voice mail service If you can receive faxes manually. For information about the following topics: • Reprint received faxes from the printer's control panel, the printer automatically answers incoming calls and receives faxes after you initiate the manual fax before the voicemail picks up and use for faxing, ...you have disabled the Automatic Reduction feature, the printer prints the fax on the paper that is available on the same phone line that it fits on two pages. See the user guide for...
...voice mail service If you can receive faxes manually. For information about the following topics: • Reprint received faxes from the printer's control panel, the printer automatically answers incoming calls and receives faxes after you initiate the manual fax before the voicemail picks up and use for faxing, ...you have disabled the Automatic Reduction feature, the printer prints the fax on the paper that is available on the same phone line that it fits on two pages. See the user guide for...
Getting Started Guide
Page 19
... 1. For more information about using this feature, see the user guide (which they were received with the sender, instruct the sender to the printer). 1. Touch Tools, and then touch Reprint Faxes in the main tray. 2. Remove any originals from a sending fax machine, do the following:...error condition or not. 2. If you are currently on the phone with the most recently received fax printed first, and so on the phone, the person you 4. received faxes are printed in memory are still connected (called "manual faxing"). 5. the power. English Receive a fax manually ...
... 1. For more information about using this feature, see the user guide (which they were received with the sender, instruct the sender to the printer). 1. Touch Tools, and then touch Reprint Faxes in the main tray. 2. Remove any originals from a sending fax machine, do the following:...error condition or not. 2. If you are currently on the phone with the most recently received fax printed first, and so on the phone, the person you 4. received faxes are printed in memory are still connected (called "manual faxing"). 5. the power. English Receive a fax manually ...
Getting Started Guide
Page 20
...on Fax Send Report • Other reports These reports provide useful system information about the printer. To clear the fax log Note: Clearing the fax log also deletes 2. Touch Tools. Note: You can print sevral different types of fax reports: • Fax Confirmation page • Fax Log ...• Image on the printer's control panel display. Touch right arrow , and then touch Setup. 3. Working with reports ...
...on Fax Send Report • Other reports These reports provide useful system information about the printer. To clear the fax log Note: Clearing the fax log also deletes 2. Touch Tools. Note: You can print sevral different types of fax reports: • Fax Confirmation page • Fax Log ...• Image on the printer's control panel display. Touch right arrow , and then touch Setup. 3. Working with reports ...
Getting Started Guide
Page 24
... test page displays details about the printer's status, MAC address, and 2. Touch Wireless, and then touch Wireless Network Test. 22 Set up wireless (802.11) communication Mac OS 1. about the printer's wireless connection. Place the HP software CD into the computer. 2. IP address. Step 3: Test the wireless connection Print the wireless test page for...
... test page displays details about the printer's status, MAC address, and 2. Touch Wireless, and then touch Wireless Network Test. 22 Set up wireless (802.11) communication Mac OS 1. about the printer's wireless connection. Place the HP software CD into the computer. 2. IP address. Step 3: Test the wireless connection Print the wireless test page for...
Getting Started Guide
Page 27
..." in the fax test, go to make sure it is not set up properly for the printer. Step 2: Check the list of possible problems If you can print a fax test report to check the status of the printer and to Step 2. For more information, see "Step 2: Test fax setup" on page 7. For more... information, see "Set up fax, check the following list of the error code at HP's support Web site (www. Tip: If...
..." in the fax test, go to make sure it is not set up properly for the printer. Step 2: Check the list of possible problems If you can print a fax test report to check the status of the printer and to Step 2. For more information, see "Step 2: Test fax setup" on page 7. For more... information, see "Set up fax, check the following list of the error code at HP's support Web site (www. Tip: If...
Getting Started Guide
Page 31
...might encounter when connecting the printer to your wireless network, complete the following steps: • HP Officejet Pro 8500A (A910a-f): From the Home screen, touch right arrow , touch Setup, touch Network, touch Wireless, touch Wireless Radio, and then touch On. • HP OfficeJet Pro 8500A (A910g-z): From the Home... information in the order listed. Follow these suggestions in the user guide (which is printed on wireless, complete the following steps for your operating system: Windows Place the HP software CD into the computer and run the software installation program again.
...might encounter when connecting the printer to your wireless network, complete the following steps: • HP Officejet Pro 8500A (A910a-f): From the Home screen, touch right arrow , touch Setup, touch Network, touch Wireless, touch Wireless Radio, and then touch On. • HP OfficeJet Pro 8500A (A910g-z): From the Home... information in the order listed. Follow these suggestions in the user guide (which is printed on wireless, complete the following steps for your operating system: Windows Place the HP software CD into the computer and run the software installation program again.
Getting Started Guide
Page 32
...signal. Step 3. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from the printer's control panel: If a problem is detected, the printed test report will recover a network communication issue. Check the wireless signal strength If the strength of the wireless ...network Turn off the router and the printer, and then turn off the power and then turning it back on...
...signal. Step 3. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from the printer's control panel: If a problem is detected, the printed test report will recover a network communication issue. Check the wireless signal strength If the strength of the wireless ...network Turn off the router and the printer, and then turn off the power and then turning it back on...
Getting Started Guide
Page 34
... Warranty Dear Customer, You will charge its standard time and materials charges to service the printer for the product. 7. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. Software, media, parts, or supplies not provided or supported by...
... Warranty Dear Customer, You will charge its standard time and materials charges to service the printer for the product. 7. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. Software, media, parts, or supplies not provided or supported by...
User Guide
Page 5
... 13 Overview of buttons and lights 13 HP Officejet Pro 8500A (A910a-f 14 HP OfficeJet Pro 8500A (A910g-z 15 Control-panel display icons 16 Change printer settings ...18 Select the mode ...18 Change printer settings 18 Finding the printer model number 18 Select print media ...19 Recommended papers for printing and copying 19 Recommended papers for photo printing 20 Tips for selecting and using...
... 13 Overview of buttons and lights 13 HP Officejet Pro 8500A (A910a-f 14 HP OfficeJet Pro 8500A (A910g-z 15 Control-panel display icons 16 Change printer settings ...18 Select the mode ...18 Change printer settings 18 Finding the printer model number 18 Select print media ...19 Recommended papers for printing and copying 19 Recommended papers for photo printing 20 Tips for selecting and using...
User Guide
Page 6
... (Mac OS X 39 Print borderless documents ...39 Print borderless documents (Windows 40 Print borderless documents (Mac OS X 40 3 Scan Scan an original ...43 Scan to a computer ...43 Scan to a memory card ...44 Scan using Webscan ...44 Scanning documents as editable text 45 4 HP Digital Solutions What are HP Digital Solutions 46 HP Direct Digital Filing ...46...
... (Mac OS X 39 Print borderless documents ...39 Print borderless documents (Windows 40 Print borderless documents (Mac OS X 40 3 Scan Scan an original ...43 Scan to a computer ...43 Scan to a memory card ...44 Scan using Webscan ...44 Scanning documents as editable text 45 4 HP Digital Solutions What are HP Digital Solutions 46 HP Direct Digital Filing ...46...
User Guide
Page 7
... for incoming faxes 66 Block unwanted fax numbers 67 Add numbers to the junk fax list 67 Remove numbers from the junk fax list 68 Print a Junk Fax Report 68 Receive faxes to your computer (Fax to PC and Fax to Mac 68 Fax to PC and Fax to Mac requirements...-dial entries ...70 Set up and change speed-dial entries 70 Set up and change group speed-dial entries 71 Delete speed-dial entries 72 Print a list of speed-dial entries 72 Change fax settings ...72 Configure the fax header 72 Set the answer mode (Auto answer 73 Set the number...
... for incoming faxes 66 Block unwanted fax numbers 67 Add numbers to the junk fax list 67 Remove numbers from the junk fax list 68 Print a Junk Fax Report 68 Receive faxes to your computer (Fax to PC and Fax to Mac 68 Fax to PC and Fax to Mac requirements...-dial entries ...70 Set up and change speed-dial entries 70 Set up and change group speed-dial entries 71 Delete speed-dial entries 72 Print a list of speed-dial entries 72 Change fax settings ...72 Configure the fax header 72 Set the answer mode (Auto answer 73 Set the number...
User Guide
Page 8
... electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After the phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment fails ...92 The printer is not responding (nothing prints 92 Printer takes a long...
... electronic support 88 HP support by phone ...88 Before you call ...88 Phone support period 89 Telephone support numbers 89 After the phone support period 91 General troubleshooting tips and resources 91 Solve printing problems ...91 The printer shuts down unexpectedly 92 Alignment fails ...92 The printer is not responding (nothing prints 92 Printer takes a long...
User Guide
Page 9
... are blank ...110 Documents are missing or faded 110 Size is reduced ...110 Copy quality is poor ...111 Copy defects are apparent 111 The printer prints half a page, then ejects the paper 112 Paper mismatch ...112 Solve scan problems ...112 Scanner did nothing ...112 Scan takes too long ... fax problems ...116 The fax test failed ...116 Solve problems using HP Web sites and services 129 Solve problems using HP Web services 129 Solve problems using HP Web sites 130 Solve HP Digital Solutions problems 130 Solving HP Direct Digital Filing problems 130 Common problems 130 Unable to scan to...
... are blank ...110 Documents are missing or faded 110 Size is reduced ...110 Copy quality is poor ...111 Copy defects are apparent 111 The printer prints half a page, then ejects the paper 112 Paper mismatch ...112 Solve scan problems ...112 Scanner did nothing ...112 Scan takes too long ... fax problems ...116 The fax test failed ...116 Solve problems using HP Web sites and services 129 Solve problems using HP Web services 129 Solve problems using HP Web sites 130 Solve HP Digital Solutions problems 130 Solving HP Direct Digital Filing problems 130 Common problems 130 Unable to scan to...