User Guide
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...selecting and using paper...13 Load an original on the scanner glass...14 Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only 14 Load paper...15 Load standard-size paper...16 Load envelopes...16 Load cards...17 Maintain the printer...18 Clean the scanner ...glass and lid backing...18 Clean the exterior ...19 Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only 19 Restore factory defaults...21 Update the printer...21 Update the printer using the printer control panel...21 Update the printer using the...
...selecting and using paper...13 Load an original on the scanner glass...14 Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only 14 Load paper...15 Load standard-size paper...16 Load envelopes...16 Load cards...17 Maintain the printer...18 Clean the scanner ...glass and lid backing...18 Clean the exterior ...19 Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only 19 Restore factory defaults...21 Update the printer...21 Update the printer using the printer control panel...21 Update the printer using the...
User Guide
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......29 Guidelines for scanning documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory... numbers to the junk fax list...41 Remove numbers from the junk fax list...41 Print a Junk List...42 Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac 42 Fax to PC and Fax to Mac requirements...42 Activate Fax to PC and Fax...
......29 Guidelines for scanning documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory... numbers to the junk fax list...41 Remove numbers from the junk fax list...41 Print a Junk List...42 Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac 42 Fax to PC and Fax to Mac requirements...42 Activate Fax to PC and Fax...
User Guide
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...ink level...55 Replace the ink cartridge...56 Store printing supplies...57 Anonymous usage information storage...57 8 Solve a problem HP support...58 Obtain electronic support...58 HP support by phone...59 Before you call...59 Phone support period...59 Telephone support numbers...59 After the phone support ... edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
...ink level...55 Replace the ink cartridge...56 Store printing supplies...57 Anonymous usage information storage...57 8 Solve a problem HP support...58 Obtain electronic support...58 HP support by phone...59 Before you call...59 Phone support period...59 Telephone support numbers...59 After the phone support ... edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
User Guide
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... server cannot be opened...85 Troubleshoot installation issues...85 Hardware installation suggestions...86 HP software installation suggestions...86 Understand the printer status report...86 Understand the network configuration page...87 Uninstall and ...on both sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 Regulatory information......
... server cannot be opened...85 Troubleshoot installation issues...85 Hardware installation suggestions...86 HP software installation suggestions...86 Understand the printer status report...86 Understand the network configuration page...87 Uninstall and ...on both sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 Regulatory information......
User Guide
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Contents Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union 114... (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup ...
Contents Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union 114... (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup ...
User Guide
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...the printer parts • Use the printer control panel • HP Digital Solutions • Select print paper • Load an original on the scanner glass • Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Load paper • Maintain the printer •... Update the printer • Open the HP printer software (Windows) • Turn off the printer NOTE: If you optimize your ...
...the printer parts • Use the printer control panel • HP Digital Solutions • Select print paper • Load an original on the scanner glass • Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Load paper • Maintain the printer •... Update the printer • Open the HP printer software (Windows) • Turn off the printer NOTE: If you optimize your ...
User Guide
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...disabled when the printer establishes an Ethernet (if supported) network connection. To change the time the printer is missing. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you can set the schedule. 8 Get started To change the Auto Power-Off setting ...will be temporarily unavailable if the ink cartridge is reinstalled. The functions will save energy during the night and weekends. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is turned off completely, so you replace a missing ink cartridge as soon as possible to avoid print ...
...disabled when the printer establishes an Ethernet (if supported) network connection. To change the time the printer is missing. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you can set the schedule. 8 Get started To change the Auto Power-Off setting ...will be temporarily unavailable if the ink cartridge is reinstalled. The functions will save energy during the night and weekends. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is turned off completely, so you replace a missing ink cartridge as soon as possible to avoid print ...
User Guide
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...over, and then print just the even pages. • Save ink and paper when printing web content with HP Smart Print. For more information, visit www.hp.com/go/smartprint. • Change the print mode to a draft setting. For more information, visit www... guides 4 Input tray 5 Output tray extension 6 Control panel display 7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Doing so wastes ink and shortens the life of the paper.
...over, and then print just the even pages. • Save ink and paper when printing web content with HP Smart Print. For more information, visit www.hp.com/go/smartprint. • Change the print mode to a draft setting. For more information, visit www... guides 4 Input tray 5 Output tray extension 6 Control panel display 7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Doing so wastes ink and shortens the life of the paper.
User Guide
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Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time.
Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time.
User Guide
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...the display to change the printer settings or print reports, use the options available in the Setup menu. 1. HP Digital Solutions These solutions can help simplify and streamline your computer using HP Digital Fax (Fax to PC and Fax to a computer. To select a mode, press the button next to...) button to return to the Home screen when the job is finished. For more information, see Scan. • HP Digital Fax (Fax to PC and Fax to Mac) (HP Officejet Pro 3620 only) You can automatically receive faxes and save them to Mac). 12 Get started For more information, see Receive faxes...
...the display to change the printer settings or print reports, use the options available in the Setup menu. 1. HP Digital Solutions These solutions can help simplify and streamline your computer using HP Digital Fax (Fax to PC and Fax to a computer. To select a mode, press the button next to...) button to return to the Home screen when the job is finished. For more information, see Scan. • HP Digital Fax (Fax to PC and Fax to Mac) (HP Officejet Pro 3620 only) You can automatically receive faxes and save them to Mac). 12 Get started For more information, see Receive faxes...
User Guide
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Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) CAUTION: Do not load photos in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). NOTE: 1 Only single-sided documents can be scanned, copied, or faxed using the ADF. To load an ...avoid loading the following paper: ◦ Multipart forms ◦ Paper that is loaded correctly. Lift the scanner lid. 2. NOTE: 2 On the HP Officejet Pro 3620, remove all originals from the document feeder tray before lifting the lid on the scanner glass. 1. Refer to load an original on the printer....
Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) CAUTION: Do not load photos in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). NOTE: 1 Only single-sided documents can be scanned, copied, or faxed using the ADF. To load an ...avoid loading the following paper: ◦ Multipart forms ◦ Paper that is loaded correctly. Lift the scanner lid. 2. NOTE: 2 On the HP Officejet Pro 3620, remove all originals from the document feeder tray before lifting the lid on the scanner glass. 1. Refer to load an original on the printer....
User Guide
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... Perform these maintenance procedures as necessary. • Clean the scanner glass and lid backing • Clean the exterior • Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Restore factory defaults Clean the scanner glass and lid backing Dust or dirt on the scanner glass, scanner lid backing, or scanner frame...
... Perform these maintenance procedures as necessary. • Clean the scanner glass and lid backing • Clean the exterior • Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Restore factory defaults Clean the scanner glass and lid backing Dust or dirt on the scanner glass, scanner lid backing, or scanner frame...
User Guide
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..., and stains off using distilled water, try using isopropyl (rubbing) alcohol. Before cleaning the printer, turn on the printer. Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) If the ADF picks up plain paper, you can leave streaks on the scanner glass. Lightly dampen a clean lint-free cloth with a dry, soft...
..., and stains off using distilled water, try using isopropyl (rubbing) alcohol. Before cleaning the printer, turn on the printer. Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only) If the ADF picks up plain paper, you can leave streaks on the scanner glass. Lightly dampen a clean lint-free cloth with a dry, soft...
User Guide
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...in the right-front corner of the scanner glass or print-side up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. For more information, see Open the HP printer software (Windows). From the Home screen, press the button next to Scan, and then select the computer ...side up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. For more information, see Scanning documents as editable text Scan using the control panel or HP software NOTE: 1 The printer must be connected to a computer from HP printer software Scan an original to the computer and be...
...in the right-front corner of the scanner glass or print-side up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. For more information, see Open the HP printer software (Windows). From the Home screen, press the button next to Scan, and then select the computer ...side up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. For more information, see Scanning documents as editable text Scan using the control panel or HP software NOTE: 1 The printer must be connected to a computer from HP printer software Scan an original to the computer and be...
User Guide
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...Open the embedded web server. This section contains the following topics: • To scan documents as editable text • Guidelines for HP Officejet Pro 3620. Select the type of the scanner glass or print-side up your computer using Webscan 1. Mac OS X 1. Load the original ...web browser. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. For more information, see Embedded web server. 3. Scanning documents as editable text When scanning documents, you can search, copy,...
...Open the embedded web server. This section contains the following topics: • To scan documents as editable text • Guidelines for HP Officejet Pro 3620. Select the type of the scanner glass or print-side up your computer using Webscan 1. Mac OS X 1. Load the original ...web browser. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. For more information, see Embedded web server. 3. Scanning documents as editable text When scanning documents, you can search, copy,...
User Guide
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...these steps Select TXT from the File Type drop-down menu. The following : NOTE: The automatic document feeder (ADF) is only available for HP Officejet Pro 3620. • Make sure the scanner glass or ADF window is not skewed. For more information, see Clean the scanner glass and lid backing... or Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Make sure the document is too complex. 30 Scan Chapter 3 Extract just the text, without any of the formatting of ...
...these steps Select TXT from the File Type drop-down menu. The following : NOTE: The automatic document feeder (ADF) is only available for HP Officejet Pro 3620. • Make sure the scanner glass or ADF window is not skewed. For more information, see Clean the scanner glass and lid backing... or Clean the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Make sure the document is too complex. 30 Scan Chapter 3 Extract just the text, without any of the formatting of ...
User Guide
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... be used as defaults for single copy jobs, or you have paper loaded in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). As a result, the number of paper types and sizes. NOTE: On the HP Officejet Pro 3620, if you are copying a photo, place the photo on the scanner glass face down on a variety of fax...
... be used as defaults for single copy jobs, or you have paper loaded in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). As a result, the number of paper types and sizes. NOTE: On the HP Officejet Pro 3620, if you are copying a photo, place the photo on the scanner glass face down on a variety of fax...
User Guide
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..., by using monitor dialing. This section contains the following topics: • Send a fax • Send a fax using either the control panel or the HP software provided with the recipient before sending any faxes. or multiple-page black-and-white or color fax by using monitor dialing • Send a fax...fax. From the printer control panel, you can also set up speed-dials to send faxes quickly and easily to frequently used numbers. 5 Fax (HP Officejet Pro 3620 only) You can use a calling card to charge the call and you have to respond to tone prompts while dialing. 34 Fax...
..., by using monitor dialing. This section contains the following topics: • Send a fax • Send a fax using either the control panel or the HP software provided with the recipient before sending any faxes. or multiple-page black-and-white or color fax by using monitor dialing • Send a fax...fax. From the printer control panel, you can also set up speed-dials to send faxes quickly and easily to frequently used numbers. 5 Fax (HP Officejet Pro 3620 only) You can use a calling card to charge the call and you have to respond to tone prompts while dialing. 34 Fax...
User Guide
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...a dial tone. • If the original is busy or temporarily unavailable. Load the originals print-side up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. Press the (Setup) button, and then, using monitor dialing from memory. Send a fax 35 To send a fax using the buttons ...the display. 4. Enter the fax number by the calling card service. TIP: To add a pause in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. Press the button next to Start Fax, and then press the button next to hear dial tones, telephone prompts, or other sounds...
...a dial tone. • If the original is busy or temporarily unavailable. Load the originals print-side up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. Press the (Setup) button, and then, using monitor dialing from memory. Send a fax 35 To send a fax using the buttons ...the display. 4. Enter the fax number by the calling card service. TIP: To add a pause in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. Press the button next to Start Fax, and then press the button next to hear dial tones, telephone prompts, or other sounds...
User Guide
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...The printer scans the fax into memory. NOTE: 1 You can only schedule one fax to select a number from the printer. 36 Fax (HP Officejet Pro 3620 only) For more information, see Load an original in the ADF. Enter the fax number by using the buttons to the right, scroll to ...OK. 5. You can only send scheduled faxes in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. From the Home screen, press the button next to Start Fax Black. For additional information, see Set up in the automatic document...
...The printer scans the fax into memory. NOTE: 1 You can only schedule one fax to select a number from the printer. 36 Fax (HP Officejet Pro 3620 only) For more information, see Load an original in the ADF. Enter the fax number by using the buttons to the right, scroll to ...OK. 5. You can only send scheduled faxes in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. From the Home screen, press the button next to Start Fax Black. For additional information, see Set up in the automatic document...
